Customer Service

Michelle Logan

Fast friendly service

Luke Stamey

Great experience, super friendly staff.

Adrienne Chafee

Scheduling my inspection appointment was very easy online. I appreciate that convenience! I was greeted promptly when I walked in, and the check-in process was quick. I was kept in the loop of the progress, and they let me know of a minor item that needed to be taken care of (wiper blades) and the estimated cost. Paying at the cashier's window was quick and I was out the door and on my way to my next errand with a smile.

James Bristow

I just bought my second vehicle from Jim Cook Chevrolet and the experience was even better than the first. Bob, Mark, and the whole team were very friendly and accommodating. I got a great deal on a 2026 Silverado, the team doing whatever they could to get me the best price.

Wendy Elliott

Cynthia is always so nice and answers any questions I have when I come in for maintenance.

Travis Martin

Great place to do business! Nothing high pressure! Evan and Allen were very helpful! Love the nostalgic look of their dealership as well. Great transaction and highly recommended!

Angel Riddle

I purchased a used Toyota RAV4 thanks to Josh Stewart! He was very friendly and helpful! I’m pretty picky when it comes to vehicles, and he was very patient with me! I’m glad I stayed local and went with Jim Cook! Thank you guys for working with me and getting me the price I wanted and helping me with my dream car! And an honorable mention to Mark also who went out of his way for me!

Steve Carter

Friendly, polite and courteous hometown dealership

James Roper

Very hateful and very unpolite and very bad communication on this car lot

Jonathan Beane

Courteous and professional. Easy bunch to work with and my truck is serviced and clean when I get it back.

cari richardson

Mark and Josh were truly amazing! I recently drove almost 3 hours to their dealership to purchase a vehicle, and they had everything ready and waiting for me when I got there! The entire staff were nothing but warm and welcoming! I did not feel like I was buying from complete strangers; I felt like I was buying from people that I had known my entire life. HIGHLY recommend this dealership and everyone there!

Ashton Whitaker

I always have a wonderful experience at Jim Cook Chevrolet. I’m honored to give them review #500! Efficient, Simple, And Direct.

Chris Morrow

Everyone was very nice and professional in my experience. I would definitely recommend Jim Cook Chevrolet to anyone looking for a new or used vehicle.

Matt Roberts

Evan was incredibly helpful and on top of any questions that I had. Everyone else involved was a pleasure to work with. I look forward to doing more business with them.

Victoria S

I recently bought out my lease and came to Jim Cook Chevrolet to handle the process. Evan was so kind, communicative & made the process so easy. Filling out the paperwork was delightful & a breeze due to Allen. Would highly recommend!

Chris Pittman

Very friendly and helpful

Steve Bersia

Everyone was very helpful and had one goal, customer service. Hard to find a dealership like this one anywhere. Great job, extremely happy. Third car I have purchased from Jim Cook. Excellent service as always, ready as promised.

Jean Finley

Prompt friendly customer service.

Cottonwood Properties

I’ve had nothing but the best experience at Jim Cook. I traded my previous vehicle for my very first GMC and my salesman Gary was wonderful. I had an issue a few months after I purchased the vehicle and even though they didn’t need to do anything about it (outside of warranty) the service manager Landon went out of his way to take the best care of me and the entire situation. 10 out of 10 recommend.

Joye Pitcher

We went there for the food truck Cousins Maine Lobster. Thank you for hosting them. My husband looked at the cars you have and had friendly sales service.

Aryan Bollinger

Had a very odd situation with a car recently, and the service at Jim Cook was phenomenal. I’ve had terrible dealings with another local dealer, so I wanted to give another service center a try, and I’m glad I did. Landon and Mike kept me in the loop about my repair, and the rest of the service team had me back in my car sooner than I thought. I’ll be giving them my business in the future.

Jasmine Ardrey

We had a great experience buying our 2026 GMC Acadia from both Courtney and Mark! We saw online that the Acadia was in-transit to Jim Cook Chevrolet. We quickly called to see when the car would be delivered. Courtney answered all our questions over the phone and Mark worked with us on pricing and other details. They made the entire experience seamless and within a matter of a few days, the car was at the lot ready for us to pick up. We highly recommend Jim Cook Chevrolet!

Glenda Elam

Friendly employees. Great wait time

Karen Dark

Fast and friendly service each time I visit. I highly recommend this dealership! Just bought a GMC Canyon. The staff and Steve Dierhold made it happen!!! Such good service, caring and efficient going above and beyond! Everyone should buy their cars from Jim Cook Chevrolet and GMC.

Donna Arnold

Everyone was very knowledgeable and polite.

Lisa Edwards

Great service and friendly staff! Thank you!

Kelly Johnston

I recently purchased a new car from Jim Cook Chevrolet & I couldn’t be happier with my experience. My salesman, Evan Johnston took the time to understand what I was looking for, and guided me through every step of the process with patience and expertise. I was greeted with professionalism, friendliness and genuine enthusiasm at every turn. He knew what I wanted & set out to find the color I preferred. All of my questions were answered thoroughly, the financing process was transparent and stress-free, with no pressure or surprises. I truly appreciate the follow up and support I received even after the purchase. I highly recommend this dealership to anyone looking for a seamless and enjoyable car buying experience! This dealership went over and above my expectations.

William Howard

had made the appointment for 10:30am on 12/2/22 and we arrived at 10:31am. We were immediately greeted and taken care of. The guys had installed the roof rails to my 2023 GMC Yukon Denali in less than 25 minutes. One of the young men that installed it even talked us through how to slide them back and forth by unlocking them. Our experience could not have been any better.

David Hathcock

Need an honest chevy dealer that cares about you and your vehicle, Jim Cook Chevrolet is it!

Patricia Coward

I recently purchased a new Gmc Terrain, sales manager and staff were very friendly and answered all my questions, was never pushed into buying. If I ever need another vehicle I would go back. Highly recommend them to family and friends. Thank you so much!!

Brandon Honeycutt

I recently bought a used 2023 Chevy Silverado 2500HD 4x4 from Jim Cook Chevrolet GMC in Marion, NC, and it was by far the best truck-buying experience I’ve ever had. Evan, my salesman, was professional, helpful, and made the process simple. Mark Presswood, the General Sales Manager, worked with me to make sure I got the deal I wanted, and Allen Pruett, the Pre-Owned and Finance Manager, handled financing quickly and clearly. The entire team was fantastic to work with. Not only was the service excellent, but they also had the best price in the state of North Carolina on my Silverado 2500HD. I shopped around at other Chevy and GMC dealerships near Asheville, Hickory, and Charlotte, and nobody could touch their pricing or their customer service. If you’re searching for a Chevy Silverado 2500HD for sale near me, or need a trustworthy Chevrolet GMC dealership in Marion NC, you won’t find a better place than Jim Cook Chevrolet GMC. They have a wide selection of new and used Chevy trucks, GMC SUVs, and quality pre-owned vehicles, plus a full-service department, parts center, and auto repair shop. I’ll definitely be back to Jim Cook Chevrolet GMC for future service and when it’s time for my next truck.

Chelsie Moore

Everyone is so friendly

Kathy Loftis

Everyone was friendly and helpful. The one thing that has upset me is the fact that the vehicle did not come with an owner's manual. You pay thousands of dollars for a vehicle and then you're informed if you want an owner's manual you need to pay $80. I do not want to have to go to my cell phone to learn how to operate my new vehicle. If I had known this I would not have purchased the vehicle.

David Earp

Team was very professional and the overall process was quick and easy. I really appreciate the relaxed nature of the process and none of that unnecessary back and forth haggling. It really was the best experience I’ve had buying a car.

Larry Westall

Jim Cook Chevrolet is a great place to buy your next vehicle, and having your service done is a wonderful experience... Everyone from Parts, Sales, Financing, Service, and Customer Care, are super helpful and honest... thanks for all your hard work!

Jean Finley

Exceptional customer service provided by Courtney King. She is professional and knowledgeable. She exceeded my expectations winning our business on future purchases.

Ron Boggs

Everyone I dealt with was great and I would recommend you to everyone

Nelda Newton

Josh Stewart is my salesman and was excellent to work with. He listened to what I wanted and worked with me to get it. He allowed me the time to make my decisions without pressure, then helped me to make the purchase when I was ready. I’m very satisfied with my experience.

Chris Mills

The salesman come right out and talked to me good place to go!!

Alberto Mejia

Excelente experience ! 100% recommend going to Gary Mcneely, he was our salesman.He was very informative and professional.

Debra Melton

Staff was personal and professional, i was respected by each member I dealt with.

Andrew Seagle

Great team at Jim Cook Chevrolet.

Km Thies

Salesman Josh was particularly helpful, knowledgeable, kind, and patient. The entire staff at Jim Cook were some of the best and accommodating salespeople I have ever worked with. Highly reccommend.

Kristopher Johnson

Awesome

Tommy Cara Truitt

Great Dealer that offered a solution to my needs. Will definitely recommend to everyone I know. Thank you again guys!

Cathy O'Brien

We purchased our new Chevy Equinox EV yesterday from Courtney King at Jim Cook and are very happy with our experience. Courtney was professional and friendly, answered all our many questions, and was patient with us throughout the process. Allen Pruett, the financial manager, was also great to work with. Our Equinox EV is a beautiful car with lots of functionality, a competitive electric range, and an intuitive computer interface. Very excited to have purchased it and we recommend Jim Cook Chevrolet.

Arietta

It is very exciting to work with a car dealership whose employees care so much about their customers. Your sales team of Amy and Lea were amazing. They showed a great deal of care and respect for what I was looking for, the hours I was available, and budget. As a matter of fact, I had conversations with a different dealership, thinking the price at yours would be out of range for me....but because of Amy and Lea’s quick responses and overall personable approach, I discontinued those conversations and went to Jim Cook instead. I ended up purchasing a 2020 Chevrolet Spark ACTIV. Along with the great experience and efficiency in completing the transaction, I know Amy and Lea are going to follow up to ensure satisfaction. My experience at Jim Cook is by far the best car buying experience I have had. Rest assured that when I decide to purchase again, I will be heading your direction.

Debby Garnier

Good people and good customer service. Gary was awesome to work with.

Michael Morrissette

We are on vacation and our truck broke down, we’re also pulling our fifth wheel! We were towed to dealership and was treated with nothing but kindness and concern. They worked very hard to fix the problem, in the meantime we found a truck we really liked and we purchased it. Thanks to Cynthia, Gary, Landon, Allen and everyone at the dealership we are now in Virginia enjoying our visit with our grandchildren! We can’t thank you all enough!

A. W.

We purchased a new truck. Josh was our sales person. We appreciated the no pressure sale and negotiations. Everyone at the dealership was fair, knowledgeable, and kind. We highly recommend Iim Cook Chevrolet.

Diana Epps

Absolutely the most pleasurable shopping and buying experience ever! Great people to deal with.

Alfredo Zayas

Jeremy Davis and Lea Hall exceptional management team. They are the upmost Professionals. Gary McNeely and Chris Lewis product knowledge specialists. There is just a good feeling about this Dealership.

dakota plummer

Out of every single dealership experience I have ever had across several states and years this one has been the best by far. To say they went above and beyond would be an understatement of gargantuan proportions. The staff, Mr. Pruett in particular, were so helpful and were able to assist us with the vehicle issue we experienced even though we arrived close to closing time. The vehicle we got acquainted with was perfectly clean, and seemed to be in great condition mechanically. I cannot accurately put into words how great an experience this was, they literally made us feel like family they hadn't seen in a while and were overjoyed to help us out. If anyone is looking for a pleasant dealership experience look no further, even if you need to make a bit of a drive! Well worth the time to visit for sure, the kids loved the little play area they have set up while the adults talk business as well!

Ronnie Moore

Friendly & Courtesy staff!!🙂

Lorene Farr

Gary McNeely and Allen Pruett were nice and informative and patient with my questions.

Dog Mom

They are awesome! We where on vacation and needed a new car due to some unforseen circumstances. They weren't pushy and Courtney went above and beyond to make sure we got everything we needed for our ride.

Teresa Johnson

This was the best experience we have had with any car dealership! Staff were friendly and patient with our 5 year old! Definitely will buy from them when we need a new car next!! Doesn’t get better then this!!!

Adam Edwards

The whole experience was excellent all around. Couldn’t have asked for better service or professionalism. I look forward to working with Jim Cook Chevrolet again!

Steven Arrowood

Great Experience as always! I have always depended on Jim Cook Chevrolet for my new truck needs! I appreciate their openness and honestly!

Wayne McCauley

Friendly and knowledgeable is how I would describe those folks. Kept me updated on their progress.

Jackie D.

Have only gone here for DEF Fluid for our Silverado, but based on Customer Service with Landon, Chris and Casey, this is our new Maintenance venue. Everett better step up their game.

Wendy

Everyone has been the absolute best to work with. All my needs and wants were met without question. It was a wonderful experience and everyone was so helpful, and courteous. Steve is one of the best and has a great team.

Marie Rickman

Your service team makes it very easy to be a happy customer.

Christy Hensley

The dealership worked with us to find the best vehicle for our family. They were very professional and answered all the questions we had. Overall, a great experience! Shoutout to both Seth and Allen for their help in making it happen!

Kirby Denton

Fantastic experience with Gary and everyone involved. Would highly recommend.

Melinda Parker

I was very pleased!! Great dealership to work with!!

Kimberly Sollman

The service advisor is always helpful, kind, and prompt. He keeps you up to date on repairs and anything that is needed.

JASON LOCKE

Exceptional customer service!

Hunter Rogers

Had some car trouble on our way back to WNC. Stopped to have them take a look at what was going on. Super friendly staff and they were really transparent about what was exactly wrong with our Buick. Wouldn't have wanted help from anywhere else! Again, we were super thankful for how helpful everyone was here!

Manda B

Very friendly and efficient

M. G.

Awesome dealership with two level 3 fast chargers. Always worth the visit on the way up to Mount Mitchell.

Richard Turner

Great people, great work!

Bryan Dombrowski

I contacted five dealerships in the last month and ian gave better service than all of the others combined. Allan worked hard to get me a great finance deal. They gave me hotel and dinner recommendations, and we covered tourist things to do in the area. My wife and i buy new vehicles every year and we never get the quality of service we received this week. I could not be happier.

Maurice Neveu

People were very friendly and helpfull

Ed Manley

My husband brought the car in for an oil change. I wanted to use my rewards to pay for some of it and i couldn't find my member number. They would not look it up! Too busy?!! This aggitated me very much!!

Leona Finch

If you need a great car or truck this is the place to go great service great people my second car I have bought from them

Tonya

Gary McNeeley was the best. He listened to what I was looking for and when one came in he called and I went to look at it and bought it. Everyone at Jim Cooks Chevy are very friendly and always go above and beyond. Thank you guys so much.

Bandit

Ean was very helpful and polite. Answered all our questions.

William Archer

Great, if they didn't know the answer to something they could find out who did know, and friendly. Very easy to work with.

Robert Tyler

Very helpful finding the truck I was looking for. Very satisfied with the whole experience.

S R

The team is a group of hardworking individuals but more than that they’re down to Earth people. Very helpful and kind people to work with. You can’t ask for better than these guys. Definitely recommending them to friends and family. Thank you Ian, Gary, and Jeremy! Thank you Jim Cook Chevrolet!

Kimberly Burleson

This service team goes above and beyond to accommodate the most complicated issues. I am thankful for the patience and eagerness to help me with my car. Thanks to all!

tommy Holbrook

Good honest people and friendly!!

Elizabeth Caudle

The best people that I have every met

john bailey

Been trading with Jim Cook chevrolet for 25 years and still going back

T Three

Gary McNeely and the team at Jim Cook Chevrolet were wonderful to do business with. Jim was honest and very communicative, which is hard to find these days. It was the best car buying experience we have ever had!

Daysha Mack

Very friendly and helpful. Thank you to Ian for doing everything he could to get me into my new car. Thank you to the staff for being helpful

Laura Salas Bonilla

It was a good experience as usually

Michael Phillips

Absolutely nice and helped us the whole time, 10/10 would get a car there again

lonny payne

Very friendly staff and very helpful service

Sarah Grech

Very fair and honest dealership. When you call ask for Al. He was very helpful, kind and friendly. Al and Allen were a great team and made the process very simple.

Joel Abee

Very pleasant

Buz Buzogany

I received immediate attention to my problem, and even though I was a walk-in, my issue was solved in less than 45 minutes. Everyone was courteous and respected by time.

ML Boehme

Great service with good friendly people.

Stephanie Pritchard

Chris, Jeremy, and Allen were all so helpful in helping me purchase my Equinox. Compared to past purchases at other places, they really made this an easy and enjoyable experience! Honest and dependable, what a great team!

Laura Salas

It is always a pleasure to use Jim Cook services, everybody is always so nice with me and they help me much mpore tha expected

Chris Roper

I have not decided upon a purchase as of yet, but like always the customer service and friendly, knowledgeable staff always make a great experience when I am looking to upgrade to a new vehicle.

Pat Hennessee

Very helpful and professional

Kyle P

Great service department, they communicate everything to the customer and stay focused on your issues until they are correct.

Heather Parker

Great communication! Very accommodating to meet our schedule and get all the paperwork signed. Made the car buying process so simple and quick. Ian was great to work with.

Peter Rutherford

Came in for oil change,next thing you know, windshield is replaced,your customer service goes above and beyond,very nice company and people are fantastic,thank you very much.

James Moore

We had the pleasure of working with Ian Buchanan at Jim Cook Chevrolet. Ian worked with us to find my wife her new 2023 Buick Encore GX. The whole team was a pleasure to work with, patience, honesty and integrity is what we received with Ian and Jim Cook Chevrolet.

Sadonia Melton

Cynthia is the friendliness person I have ever met. The vehicle they gave me to drive while mine was being fixed, was awesome. Teddy took the time to look at my car Saturday for me. Everyone was so concerned and nice.

Scott Revis

It was like a commercial! Gary, Gary, and Allen were unbelievable! It was the best experience buying a car that I have ever had! We finished up about an hour after the dealership closed and Gary sat in the my new truck and programmed everything for me! Best service that I have ever had!

Mark Buchert

Quick, easy, no BS car purchase. Awesome condition vehicle and was better than the ad even stated online. Great price for vehicle. Highly recommend

Dustin Frost

Completely transparent on cost, value and basically everything in the process. Honored some pricing and such that I had no clue on and dealerships from my area would have burned me. That's why I went down the mtn to check them out. Just a good hometown style dealership. Highly recommend to just give them a try if you anywhere close to the location.

mark curran

it was very professional and pleasent....very friendly staff... i was acutally happy when i left there....its was a great palce to do business...i drove from asheville to visit the dealership ( about 1 hour)

Rebecca Loftis

My experience with Jim Cook Chevrolet has always been positive!

Susan Pool

I had a great experience buying a new car at Jim Cook Chervrolet. From the moment l walked in until the time I walked out with my new Buick the staff were so helpful and made the experience a pleasant one. My salesman, Al, was wonderful! I appreciate his positive personality and thank him for being such a good listener. Thanks to Allan for working later to help me finish the paperwork and did it all with a great attitude. Thanks to the great folks at Jim Cook for making my experience a pleasant one!

RL Hoilman

These people are local people that know how to treat you!!!

David Arnold

Good to work with!

Danny Skaggs

From start to finish they go out of there way to make you like you are dealing with a very honest dealership

Tiffany Bush

Great experience, very professional

Eric Brown

Good and fast service friendly group

Marchelle Sparks

Had my car inspected. Fast and friendly staff. Will go back.

Christian Williams

The People were great. Thanks

Jonathan Hutchinson

Great place to do business. It was the quickest car deal we’ve ever made. Very polite and professional and made sure everything was good to go before we left. Al was such a pleasure to do business with.

animeniac_15 *

Good all around experience. No complaints at all.

Ricardo Rivera

Best experience ever!!! everybody in this branch is so professional starting with Al Zayas.I’ll recommend This place to everybody that I know

Cameron Mckinney

Great people great service

Brett Paduch

Jeremy, Hunter, and Allen are consummate professionals. It’s so refreshing to do business with down-to-earth, sincere, and transparent people. I can’t say enough great things about my vehicle buying experience at Jim Cook Chevrolet. The owner of this dealership is very fortunate to have such a great team in place. You can’t help but want to make your next vehicle purchase with them.

Scott Murphy

Best truck buying experience I've ever had. Thank you.

brenda hefner

I found everybody I came in contact with at the dealership to be respectful, friendly, and helpful. I could not have asked for a better experience.

tracie roberts

Everyone there was absolutely 100% sweet, nice and nothing but family

Diane Dennie

You can’t beat Cynthia that works in the service department. Absolutely the friendest most helpful person ever

Roger Bowman

Very pleasant experience, very knowledgeable thanks Casey.

Kathryn Hollifield

Extremely Professional

Carma Burleson

We absolutely loved our experience with the staff, very friendly and professional. Would recommend this dealership to anyone.

Ryan Mayberry

Great

Savannah Wild

Such great customer service! Staff was knowledgeable and very helpful when figuring out what needed to be done with my vehicle.

Lori Cannon

Great customer service. Always a pleasure dealing with this dealership.

Josh Hensley

Absolutely amazing. Everyone at Jim Cook Chevrolet makes you feel like family.

Ge Haskins

We had the best experience! Gary McNeely is a true professional as he went over and above the call of duty. I flew into the Asheville airport early morning August 5 and Gary was there to pick me up. He even offered to have someone pick me up at my house some 300 miles away if necessary. We went to the dealership and everything went smooth with the entire staff. I would highly recommend this dealership for any new or used vehicles. I honestly feel like there will be service after the sale with this dealership. Thanks again for the service, hospitality & friendship!

David Waters

This is the second vehicle I have purchased here in the past year. This dealership gives you the small town 100 percent customer service oriented experience that I wanted. This is something that is missing from most of the large dealerships. My sales person Gary is a template for how all sales associates need to be. He is calm, doesn't apply pressure, and feels like he wants to make the purchase experience favorable at every step. This was the primary reason I skipped all the dealerships close to me and drove 75 minutes to Jim Cook.

gloria hensley

It sucked!!!!

The Roaming Reviewer

Friendly staff.

Jon Burleson

Very nice and pleasant experience. Informative and listened well. I would recommend this dealership.

Cheyenne Meyers

They were on top of everything and even worked on their days off to make the purchase happen for me. They went above and beyond and were simply amazing

Andria Justus

Very accommodating, very helpful, and over all just a good experience.

Danny Phillips

Everyone were easy to talk to , and great to deal with.

Gail Dills

I have always had good service with Jim Cook Chevrolet...Everyone is very friendly and helpful.

Steven Biddix

Very nice experience

Tyla Devore

I always love working with them. Especially, Sam.

Matt Moody

What a great experience. Tianna was very accommodating, understanding and honest. Lea was a pleasure to get to know on our drive. I loved the ride from the airport, breakfast and wash bucket for my new truck. Jeremy made sure to answer my questions about pricing. Keep up the good work everyone!

Abby Honeycutt

Some of the nicest people I have ever done business with!! Best dealership around!

Steve Lambert

A great delivery experience from beginning to end. The car was washed three times as pollen kept getting on it as they waited on my arrival. This is my fourth GM product from this dealer, and I'm certain there will be more!

Tim Hollifield

Helpful

Sherry Vines

Very kind and doesn't hesitate to make things correct!

Lisa Cornett

I was very happy with the customer service. I had a friend recommend this dealership and I have since recommended to a coworker. From the finance officer to the salesman to the owner excellent dealership. Special thanks to amy

Krinn Evans

Lea Hall and all the staff at Jim Cook Chevrolet went above and beyond in finding and selling to me my Chevy Bolt. The list of have to's was long but they managed to fill every one of them. I will be shopping her again. I highly recommend this dealership.

Bradley Reece

Flawless

Robert Honeycutt

Wonderful lady at the service desk. Very helpful and professional.

Rickey Thomas

Great People.

James Pearce

The Jim Cook Team is Awesome!

Phillip Simmons

Fast and hassle free

Wanda Brown Reynolds

Best experience I ever had buying a car! Helpful. Patience. Friendly. Honest. Got a great deal, too! Would highly recommend.

Duane Stockton

With the world as it is there still doing the best they can.

Jimmy Allison

Great place and friendly service

Stephen Teague

everybody I met in this dealership was super friendly and very courteous

ashram pendragon

So far they seem like a great car dealership

Jessi Huskins

Great customer service and fast!

Rob Nicolai

Both Sam & Lee were an absolute pleasure to work with! Very knowledgeable, helpful, & patient!

Frankie Milliken

i had my GMC serviced, staff was very polite and friendly.

Karen Kelley

Very kind and accommodating

Ricky Farmer

I had gone to 3 different car dealers in about a two week time span. The first car lot had a person on there own to sell cars way to early. She could not answer over half of my questions. 2nd lot I had been on the lot more than a half hour. I never did see a sales person other than watching them walk around inside the building. These folks at Cooks walked their whole lot with me and the young girl new her product. She was very polite and didn’t over reach into what I was after. A person that tries to up sell a car is only looking out for themselves and not the buyer. Once inside the store the whole staff made you feel like you are a part of them.

Glenn Palome

Great service as always! Treated like family.

David London

Great people and a great buying experience.

Lèe Faust

Very good experience. Amy and Lea were attentive and made sure everything was right.

Jeremy Clark

Jeremy and staff were amazing! Treated us really good on price and were extremely helpful. Will definitely go back for all our future automobile needs!

Brandon Massengill

Very friendly staff, helpful and knowledgeable about the vehicles. Excellent experience overall!

greg burleson

Great

Rusell Adams

Ordered some accessories for my Silverado and really liked dealing with Tyler was great. Will go back for anything I buy.

Ashley shoemaker

I was in and out without any hassle. Customer service was definitely present this location.

Danielle Chambers

Jeremy and team went above and beyond to ensure that our car buying experience went as smoothly as possible. They were all very pleasant and efficient. We highly recommend this team for your next vehicle purchase!

Gayle Mastromonico

After one phone call and two hours, my vehicle purchase was complete!! My salesman Sam Mealhouse and his manager Jeremy Davis made the process easy and seamless. I will absolutely find them again for my next purchase, and highly recommend this dealership. All questions were answered, all transactions were seamless, and the human touch made it a great experience.

kris laney

Staff was very friendly and helpful. Great selection considering it is in a smaller town. They really go the extra mile to help you with whatever questions you have and make you feel welcome.

Katelin Williamson

Everyone was responsive and genuine throughout the process. The purchase was organized and efficient, the easiest car purchase I've had.

Sandra Luther

Great service and friendly staff!

Jayson Davis

Excellent communication with friendly staff. I look forward to our next transaction. These guys deserve your consideration!

DeborahF Webb

I was greeted and asked who I was in very friendly way. She knew I was there to get my heater check. She showed me to the lounge area to wait. My wait was not too bad. I hate to keep saying she, but I cannot remember her name. But she came and told me they were finished in a very pleasant way. I went to the window to pay, and they were very pleasant as well. I am satisfied with the heat that now comes out of my heater when I turn the fan on.

Kim Cook

My husband and I were camping in Marion the first part of September and, unfortunately, had a problem with our Chevrolet Silverado truck. We were referred to Jim Cook Chevrolet and we cannot say enough about the excellent staff and service that we received that day (9-9-2020). Our problem was a bit worse than first anticipated, but the service staff and receptionists all stayed an extra hour after closing to accommodate us since we had no family or friends to come pick us up and bring us back the following morning once the job was complete. We definitely would go back to Jim Cook’s at any time we are in the Marion, NC area if we are having vehicle issues.... they were amazing!!!

Graham Barstow

it was best experience of any dealership been at

April Webb

Really great people and a great place to have work done!