{"business":{"id":"ChIJkYQsEoqyUIgRua5GvFYWgsU","name":"Jim Cook Chevrolet GMC","legal_name":"Jim Cook Chevrolet GMC","tagline":"","description":"","domain":"jimcookchevroletgmcreviews.com","categories":["Chevrolet dealer","GMC dealer"],"phone":"8668371568","email":"steved@jimcookchevrolet.com","website":"https://www.jimcookchevrolet.com/","google_place_id":"ChIJkYQsEoqyUIgRua5GvFYWgsU","google_maps_url":"https://www.google.com/maps?cid=14231962334225936057","address":{"street":"1075 N Main St","city":"Marion","state":"NC","zip":"28752","country":"US"},"geo":{"lat":35.6935369,"lng":-82.02375049999999},"hours":{"monday":"08:30-18:00","tuesday":"08:30-18:00","wednesday":"08:30-18:00","thursday":"08:30-18:00","friday":"08:30-18:00","saturday":"08:30-17:00","sunday":"closed"},"branding":{"primary_color":"#0ea5e9","logo_url":"/logo.png","favicon_url":"/favicon.ico","style_tier":"standard"},"social":{"facebook":null,"instagram":null,"x":null,"yelp":null},"service_area":["Marion, NC"],"reviews_ingested":500,"ga4_measurement_id":"G-SSQHY7NMCM"},"aggregate":{"rating":4.8,"count":500,"distribution":{"1":15,"2":5,"3":11,"4":22,"5":447}},"reviews":[{"id":"Ci9DQUlRQUNvZENodHljRjlvT25kTU1rWTVlbTVWVWpkRGNtNWZRbGh0YWs1UGQyYxAB","author":"michael h lewis","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXJJ8rbnSxWDcyMQk9X4oZFzvcOEQFBnJ7_VSwXEswJb1Fy1Fji=s120-c-rp-mo-ba12-br100","rating":5,"date":"2026-06-17","text":"Great to work with Mark and Evan for the best deal I could have hoped for!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25kTU1rWTVlbTVWVWpkRGNtNWZRbGh0YWs1UGQyYxAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOndMMkY5em5VUjdDcm5fQlhtak5Pd2c%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT20xWFltVkRaVEp3U25kVlFWUlFWbFYwWWxBNU9HYxAB","author":"Harold Walker","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJvdcikT8-7KGh-aXgyAlOpkt-KWgD8mYdmIGpol6EGv_Vfgw=s120-c-rp-mo-br100","rating":5,"date":"2026-06-15","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20xWFltVkRaVEp3U25kVlFWUlFWbFYwWWxBNU9HYxAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOm1XYmVDZTJwSndVQVRQVlV0YlA5OGc%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21kb2JqWm9aSE4zWmt4cVJrUnhXR1J4UkZGcFZWRRAB","author":"Michelle Logan","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIdGKapTHxSHy2-Ur40i_euDyrW3BlFKJcavlgR7DJVTB2ciw=s120-c-rp-mo-br100","rating":5,"date":"2026-06-11","text":"Fast friendly service","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kb2JqWm9aSE4zWmt4cVJrUnhXR1J4UkZGcFZWRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOmdobjZoZHN3ZkxqRkRxWGRxRFFpVVE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xkdWJWZE9NRUYzTVVaT00xVjZMVlIxZG5SclRWRRAB","author":"Luke Stamey","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUuiQkUAICMN_7VP_htT3_G2J9pBHWkPrLUrrtv4VNaKk9Nwtvn=s120-c-rp-mo-ba12-br100","rating":5,"date":"2026-06-10","text":"Great experience, super friendly staff.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xkdWJWZE9NRUYzTVVaT00xVjZMVlIxZG5SclRWRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOldubVdOMEF3MUZOM1V6LVR1dnRrTVE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pSVmNqa3lUazUyWVhOS1NVbGFTM2MzUzBOd1dsRRAB","author":"Carolyn Proctor","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLJIQJ0mABeCNiMNdq7zGZ1CuJFlHTVgcCEbpmUBWDCS72FpQ=s120-c-rp-mo-br100","rating":5,"date":"2026-06-05","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pSVmNqa3lUazUyWVhOS1NVbGFTM2MzUzBOd1dsRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOjRVcjkyTk52YXNKSUlaS3c3S0NwWlE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21ObFZtNHlhREZ6ZW5KT1pVSmxNRWhZZFZrMU1XYxAB","author":"Adrienne Chafee","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUHbMF67pB2tiP2X5XgN1gQm45FBv64SCH7AetZsMZqsVFySWlQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2026-06-03","text":"Scheduling my inspection appointment was very easy online. I appreciate that convenience! I was greeted promptly when I walked in, and the check-in process was quick. I was kept in the loop of the progress, and they let me know of a minor item that needed to be taken care of (wiper blades) and the estimated cost. Paying at the cashier's window was quick and I was out the door and on my way to my next errand with a smile.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21ObFZtNHlhREZ6ZW5KT1pVSmxNRWhZZFZrMU1XYxAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOmNlVm4yaDFzenJOZUJlMEhYdVk1MWc%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25CWFUwSmhaVkpmVFRoak1pMUpOakpKUTFNeU1WRRAB","author":"James Bristow","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL37xkRe4f2mi7yp2jFcF6reCPuc-xzP4dBka6JscgReez1ZQ=s120-c-rp-mo-br100","rating":5,"date":"2026-06-03","text":"I just bought my second vehicle from Jim Cook Chevrolet and the experience was even better than the first. Bob, Mark, and the whole team were very friendly and accommodating. I got a great deal on a 2026 Silverado, the team doing whatever they could to get me the best price.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25CWFUwSmhaVkpmVFRoak1pMUpOakpKUTFNeU1WRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOnBXU0JhZVJfTThjMi1JNjJJQ1MyMVE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pjMVdVUldUMnBOT1V4dVRHeGlkSFpXYm14SmRWRRAB","author":"Wendy Elliott","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXAZMxQZWLkc6um-B5oss0MwK4BWUuH_HQ0EewFot6Sk1OzrkA=s120-c-rp-mo-br100","rating":5,"date":"2026-05-20","text":"Cynthia is always so nice and answers any questions I have when I come in for maintenance.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pjMVdVUldUMnBOT1V4dVRHeGlkSFpXYm14SmRWRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOjc1WURWT2pNOUxuTGxidHZWbmxJdVE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUMxeEpUdWt3RRAB","author":"ValuePrint Inc.","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJL45IZOmvJ3UHQwKAatkq2JzF_zqvoSmcYPZUwUOW8BEqI7A=s120-c-rp-mo-br100","rating":5,"date":"2026-05-19","text":"I looked at several dealerships for a new truck. No sales person came out to help me other that at Jim Cook Chevy. Gary was professional, pleasant to deal with and explained everything clearly.\nThank You!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMxeEpUdWt3RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIC1xJTukwE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2paM1RYRlJNbGwwWjNGNFlWUjJWSHBhWVhOdVZrRRAB","author":"Travis Martin","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVVISj57mnkB7_Prf5DYM7eiBLLqwnwhzchMIuFkUkONUVSch4=s120-c-rp-mo-br100","rating":5,"date":"2026-05-06","text":"Great place to do business! Nothing high pressure! Evan and Allen were very helpful! Love the nostalgic look of their dealership as well. Great transaction and highly recommended!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2paM1RYRlJNbGwwWjNGNFlWUjJWSHBhWVhOdVZrRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOjZ3TXFRMll0Z3F4YVR2VHpaYXNuVkE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21ORVFVeHRiR2czY0VZeGQxVm9NWE5XUW1zd1drRRAB","author":"Angel Riddle","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVx8I_XZ1q3U83eUIV5ER4kCFruD2HE-r4wMEfi4jY7M76OvVc1=s120-c-rp-mo-br100","rating":5,"date":"2026-04-23","text":"I purchased a used Toyota RAV4 thanks to Josh Stewart! He was very friendly and helpful! I’m pretty picky when it comes to vehicles, and he was very patient with me! I’m glad I stayed local and went with Jim Cook! Thank you guys for working with me and getting me the price I wanted and helping me with my dream car! And an honorable mention to Mark also who went out of his way for me!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21ORVFVeHRiR2czY0VZeGQxVm9NWE5XUW1zd1drRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOmNEQUxtbGg3cEYxd1VoMXNWQmswWkE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURDb3ZUSk9nEAE","author":"Denise Jackson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocINNWKQD6K7CFhWI2oIDOg904r0b6Xiy1jtknQeWCiN60ewtQ=s120-c-rp-mo-br100","rating":5,"date":"2026-04-20","text":"Found a new trailblazer, on the lot.  The salesman was very helpful and knowledgeable about the vehicle. I got a trailer hitch added to the vehicle and the service department went way above and beyond getting the vehicle in the shop to install it. Awesome dealership, highly recommend.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURDb3ZUSk9nEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDCovTJOg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xnelRXSmpkRGRhYTBVMVdGZFRNRWhNUzE4d1pYYxAB","author":"Ariana Camby","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUwuuErco0mRp58AOCergkeV9MCr_2tIAZz7w9P1FqWT-oT7PdxQg=s120-c-rp-mo-br100","rating":5,"date":"2026-04-18","text":"Parts and service are great here! Very respectful, kind, and genuinely nice people! I trust taking my vehicle here, and I wouldn’t take it anywhere else. Landon, Casey, Chris, and Caleb are all super fantastic guys to deal with as well.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xnelRXSmpkRGRhYTBVMVdGZFRNRWhNUzE4d1pYYxAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOlgzTWJjdDdaa0U1WFdTMEhMS18wZXc%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tod2JsSnVZbWxXUTJST1lVRkhUbXhCY2xVMlkxRRAB","author":"Casey Camby","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXWbdC33pGJWT0d4xnqqJ4J1AlWCKJPzEh_Lf0IvfueZjxGwr0x=s120-c-rp-mo-br100","rating":5,"date":"2026-04-18","text":"The best dealership! Very friendly, fast and accurate service. I won’t take my truck anywhere else.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tod2JsSnVZbWxXUTJST1lVRkhUbXhCY2xVMlkxRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOkhwblJuYmlWQ2ROYUFHTmxBclU2Y1E%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2twdE0zUjNObXBNUkhGVE0zSm9WRnBqTjFoS2VHYxAB","author":"Steve Carter","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKM6ERNnePp02lhEJ0HC1ePR2FVFekT5GU5Q7v3OTIWNg1R_A=s120-c-rp-mo-br100","rating":5,"date":"2026-04-17","text":"Friendly, polite and courteous hometown dealership","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2twdE0zUjNObXBNUkhGVE0zSm9WRnBqTjFoS2VHYxAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOkptM3R3NmpMRHFTM3JoVFpjN1hKeGc%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pSSFkxTlllblZpVURWU2JsSTNRV3RDYVhrMFQxRRAB","author":"James Roper","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKGrZvYBKOOdmJUm7HePslU7RHiS23sAQfDg971uZDDrwLo0A=s120-c-rp-mo-ba12-br100","rating":1,"date":"2026-04-16","text":"Very hateful and very unpolite and very bad communication on this car lot","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pSSFkxTlllblZpVURWU2JsSTNRV3RDYVhrMFQxRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOjRHY1NYenViUDVSblI3QWtCaXk0T1E%7C%7C?hl=en","owner_reply":{"text":"We’re sorry to hear about your experience and appreciate you bringing this to our attention. We take customer service very seriously.\n\nAt this time, we’re unable to locate any record of a visit or interaction under the name provided, so we’d like to learn more about what happened. Please feel free to call us at 828-652-3221 and ask for our General Manager so we can better understand your concerns and work toward a resolution.\n\nThank you.","date":"2026-04-16"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNJck5TbUJBEAE","author":"Jonathan Beane","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJUp0XqqC_aWIwynnbaRhRtZadNpJjSxuDS7upbxUC3TgZ9eA=s120-c-rp-mo-br100","rating":5,"date":"2026-04-16","text":"Courteous and professional.  Easy bunch to work with and my truck is serviced and clean when I get it back.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNJck5TbUJBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgMCIrNSmBA%7C%7C?hl=en","owner_reply":{"text":"Thanks Jonathan for the 5-star review!!","date":"2025-10-21"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT201NkxWZzJXR05NUlVFd1dqSkdORXBEUjBwcE5tYxAB","author":"Kristie Nesbitt","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJMTpuXKODgf2FoVkB_4M62vfRmeug2OdzFMb_BH340uOQ0=s120-c-rp-mo-br100","rating":5,"date":"2026-04-13","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT201NkxWZzJXR05NUlVFd1dqSkdORXBEUjBwcE5tYxAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOm56LVg2WGNMRUEwWjJGNEpDR0ppNmc%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25ONFZuaHRWV1F5ZFhBelMxbERXa1J0UkVwNFExRRAB","author":"Steve Johnston","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI1GVPGZWg_ZoQsM2cvgTV-IAJvaBAeAv6B1TkLe8VrRcaQpA=s120-c-rp-mo-ba12-br100","rating":5,"date":"2026-04-08","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25ONFZuaHRWV1F5ZFhBelMxbERXa1J0UkVwNFExRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOnN4VnhtVWQydXAzS1lDWkRtREp4Q1E%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT204emFXeEtVMjFLV0RWRmFtOW9ObmxoTldoQ1JtYxAB","author":"Taylor Buckner","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXAe-FtVM8w5IVVboSwudEuyccyMMcD6ZSgrnbIa-pDM88WFXk=s120-c-rp-mo-br100","rating":1,"date":"2026-04-06","text":"My partner recently traded in a 2023 Kia Forte basically brand new roughly 18-20,000 miles on it. It was traded for a 2023 Chevy Trailblazer LT with 60,000 miles on it. From the start of our experience it wasn’t great we went to that location because we seen the car online and that’s where it said it was. We went to the car lot to look at the car and they said it wasn’t there it was at there Hickory location and they would have it on the way and call us when it got there. Fast forward they called around lunch time saying the car was there we go back and the car is still NOT there even though he just called us and told us it was. He assures us it’s on the way and we sit and wait around until it’s time to get the kids from school and we tell them we have to go and that’s when we found out the car was still sitting in Hickory and was NEVER in transport. The car didn’t arrive until around dinner time and we wasn’t even able to go back and get the car until the next day after waiting all day. Despite everything we had to deal with we still ended up getting the car and $4,000 in negative equity. Fast forward again after a month of having the vehicle the message “shift to park”. When this message is present you can NOT turn the car off. This isn’t normal and indicates there is something wrong with the vehicle. A couple weeks later we have a new message “service park brake”. We took the car straight to the dealership from this message and they are now telling us it’ll be $180 just to even look at the car to tell us what it needs when they are the ones who just sold it to us so there shouldn’t be anything wrong with it? It sounds to me like they took advantage of us because we are young and took our brand new car with no issues and handed us one with not one but two separate issues in just a matter of weeks. So now we have to go into negative equity again to trade in this car after we just paid off all the previous negative equity because we don’t feel comfortable keeping a car that’s gave us two separate issues in such little time of having the car. We just want to warn young people like us to not do business alone with these dealerships and to make sure there’s 100% nothing wrong with the car you are getting if it’s used.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT204emFXeEtVMjFLV0RWRmFtOW9ObmxoTldoQ1JtYxAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOm8zaWxKU21KWDVFam9oNnlhNWhCRmc%7C%7C?hl=en","owner_reply":{"text":"We’re very sorry to hear of your troubles with your Trailblazer but we believe you have the wrong dealership and would appreciate if you took this down and give the appropriate store the review. We don’t have a Hickory location and don’t show a transaction of this nature in recent history. If you are close to us, we would be happy to look at your Trailblazer and see what needs to be done to fix the issues.","date":"2026-04-07"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pNMWRqWjJZbXczWW14S1NUZExRMkp0WmpOeFRVRRAB","author":"James Trimble","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV_4sX1r2Hi6hD_gZczOFIzncNscUuaFZjf7ZENdM-co4hvZbzW=s120-c-rp-mo-br100","rating":5,"date":"2026-03-27","text":"Truly an incredible and trustworthy team. Great prompt communication. Drove over from Knoxville. They had no problem with me getting the truck checked out by a mechanic in Asheville before purchasing. Buying process was easy. Truck was clean and in fantastic shape. I would absolutely drive 3 hours to buy from them again. Full endorsement.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pNMWRqWjJZbXczWW14S1NUZExRMkp0WmpOeFRVRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOjM1djZ2Ymw3YmxKSTdLQ2JtZjNxTUE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNLcC1YeElREAE","author":"Cynthia Grindstaff","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK8LuYEC6snwfnqKL3d8pnVnHexUy2Gm1j_-MOG5rXkrieDqA=s120-c-rp-mo-br100","rating":5,"date":"2026-03-26","text":"New car purchase went so very smooth! Gary was great to work with and helped me with all the new features! Great experience!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNLcC1YeElREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICKp-XxIQ%7C%7C?hl=en","owner_reply":{"text":":)","date":"2021-04-22"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pKTGFqVklaV0ZYWWpFNGJra3hRVEV3Vm1oMWMxRRAB","author":"cari richardson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJqTTAEEtB1wLPLVKKeXifQDeFeW0qMbUiAHXsmJ9szNCMS6TE=s120-c-rp-mo-br100","rating":5,"date":"2026-03-21","text":"Mark and Josh were truly amazing! I recently drove almost 3 hours to their dealership to purchase a vehicle, and they had everything ready and waiting for me when I got there! The entire staff were nothing but warm and welcoming! I did not feel like I was buying from complete strangers; I felt like I was buying from people that I had known my entire life. HIGHLY recommend this dealership and everyone there!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pKTGFqVklaV0ZYWWpFNGJra3hRVEV3Vm1oMWMxRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOjJLajVIZWFXYjE4bkkxQTEwVmh1c1E%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21WSGNtaGhhRzlTTFRoZmJFRnNXR1ZJWkRSbVRVRRAB","author":"Ashton Whitaker","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIkG1MVu3qBoTVN6GOo1bi5fcjZqi3YJpVt00mIqaH6i7PSwA=s120-c-rp-mo-br100","rating":5,"date":"2026-03-13","text":"I always have a wonderful experience at Jim Cook Chevrolet. I’m honored to give them review #500! Efficient, Simple, And Direct.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21WSGNtaGhhRzlTTFRoZmJFRnNXR1ZJWkRSbVRVRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOmVHcmhhaG9SLThfbEFsWGVIZDRmTUE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tGek9WTndhMWxUUW1Sc1gycFBUa1JoVjBSZk5uYxAB","author":"Abrahan De La Cruz","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJmCtOV7ybUXek4WL0ql3DU7--n7vFlbcIw4PBdka8Y2HsxPg=s120-c-rp-mo-br100","rating":5,"date":"2026-03-09","text":"Simply Amazing!!! I live 1.5 - 2 hours away and would happily go back again!! I was able to cut my buying process time in half through doing a good chunk online and through text with Josh Stewart!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tGek9WTndhMWxUUW1Sc1gycFBUa1JoVjBSZk5uYxAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOkFzOVNwa1lTQmRsX2pPTkRhV0RfNnc%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tWUlZEbENOWGxoY1ZSaGFHOXdRVmRXU3kwd2JrRRAB","author":"Corey MacKinnon","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX_wULiyjpjzqkpq_lnBh3bRLhycTCFpqNCH3NOFy9XKnZF1ew=s120-c-rp-mo-br100","rating":5,"date":"2026-03-09","text":"I love working with Jim Cook Chevrolet and Jeremy Davis. I have known him for years and happy to use my hometown dealership when I can.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tWUlZEbENOWGxoY1ZSaGFHOXdRVmRXU3kwd2JrRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOkVRVDlCNXlhcVRhaG9wQVdWSy0wbkE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT20xU1EyeFdaRTl0ZURaUUxXTTRXbTVGVGxSb1pGRRAB","author":"Clear Creek Golf Carts LLC","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUMClVXczv9lo2mscL1DIuU2s8rqfk8fnFVD8NFb2VxO1xVZ29Z=s120-c-rp-mo-br100","rating":5,"date":"2026-03-09","text":"Excellect service as always from this dealership!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20xU1EyeFdaRTl0ZURaUUxXTTRXbTVGVGxSb1pGRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOm1SQ2xWZE9teDZQLWM4Wm5FTlRoZFE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNCbHNtNFJBEAE","author":"Chris Morrow","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLxI8vUPIdV3CVT_3xsGmRUsQov1srrUNayRp3uloq0V6gsXA=s120-c-rp-mo-br100","rating":5,"date":"2026-03-05","text":"Everyone was very nice and professional in my experience. I would definitely recommend Jim Cook Chevrolet to anyone looking for a new or used vehicle.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNCbHNtNFJBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICBlsm4RA%7C%7C?hl=en","owner_reply":{"text":"Thanks Chris!","date":"2023-02-09"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21kRFpUTnpMVlF5ZURseFoyTnRkbkl6T0hWSFRVRRAB","author":"Chris Sears","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJu62hk6wgTraZr8WoujTCK0_UKkElQ-6tLHfog4gBeoTTynQ=s120-c-rp-mo-br100","rating":5,"date":"2026-02-21","text":"Evan and Allen are top shelf!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kRFpUTnpMVlF5ZURseFoyTnRkbkl6T0hWSFRVRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOmdDZTNzLVQyeDlxZ2NtdnIzOHVHTUE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2psRWJteGtkemxyYlRSWkxYQXlTRXBLUkRKbU1rRRAB","author":"Chris Melvin","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKcuTiO3zbhto_YajMWOUPmCZFzBNQJSTKfXUUZdDKmFA_839U=s120-c-rp-mo-br100","rating":5,"date":"2026-02-19","text":"This dealership always takes care of me and my Camaro. I don’t take it anywhere else.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psRWJteGtkemxyYlRSWkxYQXlTRXBLUkRKbU1rRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOjlEbmxkdzlrbTRZLXAySEpKRDJmMkE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tGYWJ6UmZZMVZ4Wms5bE1XZHlPVk53VTJWSFZIYxAB","author":"Matt Roberts","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKi6u-4PZ6snfrsSpe3EuYrY4_tOu3BtQIflGeBIpFY8_CeOQ=s120-c-rp-mo-br100","rating":5,"date":"2026-02-18","text":"Evan was incredibly helpful and on top of any questions that I had.  Everyone else involved was a pleasure to work with.  I look forward to doing more business with them.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tGYWJ6UmZZMVZ4Wms5bE1XZHlPVk53VTJWSFZIYxAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOkFabzRfY1VxZk9lMWdyOVNwU2VHVHc%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21keWNGUkRkemgxU2pWcmRHMVJOa0YwYUhwVk0yYxAB","author":"Garth Brown","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIaWb-tSUOec6UVT34rTQ_vP3KiY3RZh0FMwSO_uI-JofXZ=s120-c-rp-mo-br100","rating":5,"date":"2026-01-24","text":"Just purchased a great truck from this dealership and couldn’t have had a better experience, especially considering I was purchasing from out of state. Evan (salesman) and the entire team were very professional, helpful, honest and quick to respond throughout the process. He was even willing to meet me halfway with the truck the very same day of the purchase and they have already followed up to make themselves available to help in any way after the purchase. Without a doubt, this was the best experience I’ve had purchasing a vehicle and I would highly recommend them to anyone regardless of your location.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21keWNGUkRkemgxU2pWcmRHMVJOa0YwYUhwVk0yYxAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOmdycFRDdzh1SjVrdG1RNkF0aHpVM2c%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tVM1kwcG9iVmt6WTE5QmVVRlNURXA0T0ZCRmFsRRAB","author":"Proud Mom","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW8CG9OvBS46IUPHQqiLTF4aL4uwU_HiZjvoQ1jMJnFlumTlJir=s120-c-rp-mo-br100","rating":5,"date":"2026-01-21","text":"Back in 2017 I went there looking for a car. I wish I knew the salesman's name. He probably doesn't work there anymore. But I was worried about being misled. I'd been a single mom for a very long time and I was worried about being sold a bad car. There was a green car I was looking at and the salesman told me that I didn't want that car. He told me it had problems with it that had to be fixed and that they got it in not that long ago. He then walked me over to this white 2011 Kia forte. It had 86,000 miles on it at the time. We went for a test drive. I didn't know much about cars except that every car I've ever had before that one broke down and left me stranded. I have just had a lot of bad experiences. I know he knew I was worried. Finally he told me \"If I sold bad cars, I wouldn't make any money\". So I trusted him and I bought the Kia for $8,000 cash. Its now 2025. My car... My 2011 Kia forte... has over 207,000 mi on it. Aside from 2 coils, a tune-up, my brakes/rotors being changed out a few times and the battery needing to be replaced twice, I have not had any problems with my car until very recently. After 9 years and 207,000 mi, the transmission is just now starting to go. I bought that car from Jim Cook Chevrolet when my daughter was 9 years old and in the fourth grade. She's now a grown woman and in college. She learned how to drive in that car. My daughter ran over a dead deer in that car, and the car sits only 6 in from the ground. That car has been wrecked a few times and repaired. The last time it was hit it was totaled while my daughter was driving it- It was not her fault, someone hit her. But even then, it protected her and she still drove away in it. Today my Kia has been sitting outside in the cold for 3 weeks without being started. One of the tires has started to go flat. I went out there today and turn the key and it started right up without hesitation. That Kia is the best car I've ever had. I don't know who that salesman was, but he was the most honest car salesman I've ever met. He sold me a GOOD car. If the salesman I worked with is any representation of this dealership, this is absolutely the place to go. Honest, straightforward, and focused on doing right by the customer.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tVM1kwcG9iVmt6WTE5QmVVRlNURXA0T0ZCRmFsRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOkU3Y0pobVkzY19BeUFSTEp4OFBFalE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2t0blpHbE1VbkJGV25WQ01EVXlRM1JaVWs5VmNWRRAB","author":"Monica Ray","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ72At1-1INwLyyiRGuIA6mB7UWEBEkHeAbJMWVO0BeH6l2Ew=s120-c-rp-mo-br100","rating":5,"date":"2026-01-20","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t0blpHbE1VbkJGV25WQ01EVXlRM1JaVWs5VmNWRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOktnZGlMUnBFWnVCMDUyQ3RZUk9VcVE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pkUlVWcEpSemxvYzFwRmMyeFRRWGxIVlRSdlExRRAB","author":"Pete Klick","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL2IebPvmmZXp2B7oiRsI1ZvmXpPKbe0gPPDenuzXncR9rRfg=s120-c-rp-mo-br100","rating":5,"date":"2026-01-16","text":"My sister and I recently purchased a used Chevy Silvarado 1500 truck from Jim Cook Chevrolet.  Our experience with them was excellent.  Our salesperson Courtney was friendly and super efficient, which we appreciated.  We also had brief interactions with Jeremy the sales manager who provided us excellent service as well.  Alan in finance was also friendly and efficient.  Overall we were provided the very best in customer service from everyone who assisted us with the purchase process.  Five stars indeed.  Our new truck is super clean and wonderful, and we couldn't be happier.  And we got it at what we believe to be a very reasonable price compared to similar trucks in the market.  Thanks Jim Cook Chevrolet for a excellent buying experience.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pkUlVWcEpSemxvYzFwRmMyeFRRWGxIVlRSdlExRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOjdRUVpJRzloc1pFc2xTQXlHVTRvQ1E%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25WVU9ISlNjRVpwUzJSc2FsRnhURkJETmpka1NsRRAB","author":"Victoria S","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKnUvIk3bfK4FhmNk4pqsXuNUCMUpZwop1FXwyCKlVSk6YY_ys=s120-c-rp-mo-br100","rating":5,"date":"2026-01-12","text":"I recently bought out my lease and came to Jim Cook Chevrolet to handle the process. Evan was so kind, communicative & made the process so easy. Filling out the paperwork was delightful & a breeze due to Allen. Would highly recommend!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25WVU9ISlNjRVpwUzJSc2FsRnhURkJETmpka1NsRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOnVUOHJScEZpS2RsalFxTFBDNjdkSlE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25ZMGNWQnVObEZhVERSTmNIRlhNRFJFTFVwdlRsRRAB","author":"Chris Pittman","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJLHsZKKQCE8PFpF4GJS5p6T6JIXdmdaPVa8pwjtI12y7fIiw=s120-c-rp-mo-br100","rating":5,"date":"2026-01-12","text":"Very friendly and helpful","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25ZMGNWQnVObEZhVERSTmNIRlhNRFJFTFVwdlRsRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOnY0cVBuNlFaTDRNcHFXMDRELUpvTlE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25SR2N6ZHZNRU5yVGsxWVZFaEpSakprUWpoRk1rRRAB","author":"Thomas Helms","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVGjS4ZvoTIx_h5lWvoSy3RwJn3vnuJBLbDybG3VuVTKS5KoMwU4w=s120-c-rp-mo-br100","rating":5,"date":"2026-01-02","text":"Got the parts in quick and got it fixed quick","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25SR2N6ZHZNRU5yVGsxWVZFaEpSakprUWpoRk1rRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOnRGczdvMENrTk1YVEhJRjJkQjhFMkE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21sMVZucHJXbGhhY25CUGFXWldUMWd5VEY5UlduYxAB","author":"Dave Faunce","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJV_7qeGLux52klMj_l2bxeDf2Dvp1B6cga8mHclxcjNiXTTA=s120-c-rp-mo-br100","rating":5,"date":"2025-12-31","text":"An easy, straightforward, honest and transparent buying experience at Jim Cook.  The staff was so easy to work with and the epitome of amiable, hometown folks.  Negotiated the vehicle I wanted and the trade-in value in less than 10 minutes.  No long trips to the manager's office, no sales tactics, no number drift, no hidden fees or mystery markups.  If you're looking for a GMC or Chevrolet, be sure to visit Jim Cook Chevrolet.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21sMVZucHJXbGhhY25CUGFXWldUMWd5VEY5UlduYxAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOml1VnprWlhacnBPaWZWT1gyTF9RWnc%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT200MlVEbENPSFpwU0dWTU5FRmpiQzFQY21GRU1YYxAB","author":"David Trout","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXOV0TZgfBUhUGnNnDN_GGx4VXX2cHkvJf1vd8HoFXU-J7VONk=s120-c-rp-mo-ba12-br100","rating":4,"date":"2025-12-30","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT200MlVEbENPSFpwU0dWTU5FRmpiQzFQY21GRU1YYxAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOm42UDlCOHZpSGVMNEFjbC1PcmFEMXc%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xsUGVrVTVOSFp2UVdkTVkyaFZiakI2ZFhoT2NYYxAB","author":"Celia Wahl","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKyoQb7OybtmRTmkKEu38j7vZLZVmsP0GPn2d-ItTt7rLqzVg=s120-c-rp-mo-br100","rating":5,"date":"2025-12-26","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xsUGVrVTVOSFp2UVdkTVkyaFZiakI2ZFhoT2NYYxAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOllPekU5NHZvQWdMY2hVbjB6dXhOcXc%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pKNU1ucHZiR0ZuWjNGcFptOUJORFU0TUU5dFdIYxAB","author":"iqraa madyun","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIoh-kmhn04PangVY9Lt3POx0fxQWammHxjtaAI3iawgbvAnA=s120-c-rp-mo-br100","rating":5,"date":"2025-12-25","text":"I had the pleasure of working with Evan Johnston, Sales Consultant with Jim Cook. I found the perfect F-350 online, and Even was the perfect consultant to work with. Evan was respectful of my time, was a man of his word, and even delivered my new truck to me in Charlotte, a couple hours east of their location. When I go to expand my fleet, Evan/Jim Cook will be my first call!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pKNU1ucHZiR0ZuWjNGcFptOUJORFU0TUU5dFdIYxAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOjJ5MnpvbGFnZ3FpZm9BNDU4ME9tWHc%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2twNll6aFFSRGQxZG0xU1h6WjVVRXhVYkVOeVdWRRAB","author":"Dan Owen","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUpzUjEz5g15SUV_l4EcsV5nsY_C-45ssLK-38u_0YP3afoiQH1sQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-12-24","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2twNll6aFFSRGQxZG0xU1h6WjVVRXhVYkVOeVdWRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOkp6YzhQRDd1dm1SXzZ5UExUbENyWVE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURKN3JydmZnEAE","author":"Steve Bersia","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK_vyIP6cRBOOCNfNI89CKheZDKU_7KDpspuPOY3QIY8zrKhg=s120-c-rp-mo-br100","rating":5,"date":"2025-12-15","text":"Everyone was very helpful and had one goal, customer service. Hard to find a dealership like this one anywhere. Great job, extremely happy. Third car I have purchased from Jim Cook. Excellent service as always, ready as promised.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURKN3JydmZnEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDJ7rrvfg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUR6NU9UM3NBRRAB","author":"Hank Holmes","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVMJrHhh2lV_6RZ4CQ9DkyWaZC7NFoFQ3I7pEH-qVWberYQ4G6S=s120-c-rp-mo-br100","rating":5,"date":"2025-12-15","text":"The service department is always thorough and I feel confident taking my Chevy truck to them for simple oil changes or more difficult repairs.\nThank you Mike and Cynthia for making it happen!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR6NU9UM3NBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDz5OT3sAE%7C%7C?hl=en","owner_reply":{"text":"Hello Hank!  We strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Cook Chevrolet GMC!  We appreciate your business & we'll pass your kind words along to Cynthia & Mike!!","date":"2025-10-21"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25kMmN6UmxTbmxDWDB0c2JEbDJhVXMyVFU0ME9WRRAB","author":"Jean Finley","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXx0-YJBneaHFwzmr2Kf_JAFRVUgDuGuUb2PZhtcUp9texUTTBA=s120-c-rp-mo-br100","rating":5,"date":"2025-12-15","text":"Prompt friendly customer service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25kMmN6UmxTbmxDWDB0c2JEbDJhVXMyVFU0ME9WRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOnd2czRlSnlCX0tsbDl2aUs2TU40OVE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2s5bmNXdDBibGxDY2pSTE5UQktkRXhNVUdoamJHYxAB","author":"Cottonwood Properties","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU5pI2OMwRvjUMHtslurEYTsrJSrTCuAiFpw2CLgvmQ08CZFFdH=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-12-05","text":"I’ve had nothing but the best experience at Jim Cook. I traded my previous vehicle for my very first GMC and my salesman Gary was wonderful. I had an issue a few months after I purchased the vehicle and even though they didn’t need to do anything about it (outside of warranty) the service manager Landon went out of his way to take the best care of me and the entire situation. 10 out of 10 recommend.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s5bmNXdDBibGxDY2pSTE5UQktkRXhNVUdoamJHYxAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOk9ncWt0bllCcjRLNTBKdExMUGhjbGc%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pCNlpsbEhlR2hWU0hZNFJXeEpWbEV5Vm05Wk1HYxAB","author":"Debra Biddix","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLgEsAeWTxXnA48r2CHrO9ZI-3GL3J_7WV3o0XBUwpa1MRdRA=s120-c-rp-mo-br100","rating":5,"date":"2025-12-04","text":"Great customer service! Josh is a great salesman, Allen excellent at finance!  Mark made our day! Would definitely buy another car here✅","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pCNlpsbEhlR2hWU0hZNFJXeEpWbEV5Vm05Wk1HYxAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOjB6ZllHeGhVSHY4RWxJVlEyVm9ZMGc%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25oYVRXZFpjVVJJTFhaa1RsZDNRWEZzTVdGemNHYxAB","author":"Joye Pitcher","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ0dofR3-nJRW4MdpH1gsYz62JJqFanfN5s__GbxE9kEz7JWPE6=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-11-25","text":"We went there for the food truck Cousins Maine Lobster. Thank you for hosting them. My husband looked at the cars you have and had friendly sales service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25oYVRXZFpjVVJJTFhaa1RsZDNRWEZzTVdGemNHYxAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOnhaTWdZcURILXZkTld3QXFsMWFzcGc%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tGWWIxaDFiblpyYlVKdFZVVnRiVEprVVVodllYYxAB","author":"Andy Berkley","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJJ10KYSw7CvfVMHPCmNCrCGOCOK04jQujaAO_ciFZD7kHPaQ=s120-c-rp-mo-br100","rating":5,"date":"2025-11-20","text":"I recently purchased a truck from Jim Cook Chevrolet and I am extremely happy with the buying process.  Everyone was a pleasure to deal with.  Josh, salesman, was extremely helpful, met me in the parking lot when I came to pick the truck up, had all the paperwork prepared, and even helped me load the truck on my trailer.  Mark, sales manager, was most helpful and streamlined the buying process.  Alan in finance was great to work with.  I have purchased vehicles from some of the big dealerships in the Charlotte area and the buying process turns into a one big sales pitch for extended warranties and service plans, they hard sell it and make the buying process painful.  At Jim Cook no one tried to hard sell me and I am pleased with my experience here.  I will definitely do business with Jim Cook Chevrolet again!  I called around for several days to some of the bigger fleet dealers in the South East and they all said I was looking for a needle in a haystack, but Jim Cook Chevy had the exact truck that our business needed on the lot.  Thank you to all at Jim Cook Chevy!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tGWWIxaDFiblpyYlVKdFZVVnRiVEprVVVodllYYxAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOkFYb1h1bnZrbUJtVUVtbTJkUUhvYXc%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25VemJtWlZVbW94Wm5OQk56bDJabVV0UzNOcVQyYxAB","author":"Aaron Gimmestad","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVy4Ki7x8hD4QL6WTGTTr9eZS_4OsTapT204dZwZETJKgWBAWo=s120-c-rp-mo-br100","rating":5,"date":"2025-11-20","text":"I recently bought a new truck from Jim Cook and can't recommend them enough. I worked with Evan, and the entire sales process was great - no surprise fees or dealer installed add-on's, no high-pressure tactics, no BS. Everyone I met was friendly and welcoming, and the experience was quick and smooth.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25VemJtWlZVbW94Wm5OQk56bDJabVV0UzNOcVQyYxAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOnUzbmZVUmoxZnNBNzl2ZmUtS3NqT2c%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xGWGRrdzJZbk5tWm1ZMFVFRlNVblk0Y2twTE4wRRAB","author":"Aryan Bollinger","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWcoHZM9kABAulRKIaTtAQp9tU65fVX9ukTA8j91qxTsGlVQTM=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-11-19","text":"Had a very odd situation with a car recently, and the service at Jim Cook was phenomenal. I’ve had terrible dealings with another local dealer, so I wanted to give another service center a try, and I’m glad I did. Landon and Mike kept me in the loop about my repair, and the rest of the service team had me back in my car sooner than I thought. I’ll be giving them my business in the future.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xGWGRrdzJZbk5tWm1ZMFVFRlNVblk0Y2twTE4wRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOlFXdkw2YnNmZmY0UEFSUnY4ckpLN0E%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pWRldYQndla1ZZY2twRU9YRk5TR3hzWmt4YVowRRAB","author":"Jasmine Ardrey","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUKAKGxjZRXJZYKRd3e8aFg_KvG55rwFcg0aHLykk1tfs7ceRD1HA=s120-c-rp-mo-br100","rating":5,"date":"2025-11-16","text":"We had a great experience buying our 2026\nGMC Acadia from both Courtney and Mark! We saw online that the Acadia was in-transit to Jim Cook Chevrolet. We quickly called to see when the car would be delivered. Courtney answered all our questions over the phone and Mark worked with us on pricing and other details. They made the entire experience seamless and within a matter of a few days, the car was at the lot ready for us to pick up. We highly recommend Jim Cook Chevrolet!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pWRldYQndla1ZZY2twRU9YRk5TR3hzWmt4YVowRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOjVFWXBwekVYckpEOXFNSGxsZkxaZ0E%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURDOE8tLTNBRRAB","author":"Glenda Elam","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIURQJ1gImFY7V56AS9kSBK2FZ1TviuTp2IuBzaNyw6F9jPxg=s120-c-rp-mo-br100","rating":5,"date":"2025-11-10","text":"Friendly employees. Great wait time","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURDOE8tLTNBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDC8O--3AE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUR5NHZLREdBEAE","author":"Karen Dark","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWLedQGac5eIq5dxMaGCtqVEBdnAfDqBsOZVLCTQqiPPbDWANw3=s120-c-rp-mo-br100","rating":5,"date":"2025-11-09","text":"Fast and friendly service each time I visit.  I highly recommend this dealership! Just bought a GMC Canyon. The staff and Steve Dierhold made it happen!!! Such good service, caring and efficient going above and beyond! Everyone should buy their cars from Jim Cook Chevrolet and GMC.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR5NHZLREdBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDy4vKDGA%7C%7C?hl=en","owner_reply":{"text":"Thanks Mrs. Dark!! We appreciate your business!","date":"2021-03-01"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21NdE5XazRSM0prYUVkVVJUZEthMGRMUTNGaFRXYxAB","author":"Dean McFalls","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJplPjtZmu4gudldXDANlmUUDBzrb7Fve_0D2OnGhPujegwDA=s120-c-rp-mo-br100","rating":5,"date":"2025-11-03","text":"they do  business the old way .other dealer want to show you 3 payments and then you pick out 1 thats  bull shit, Show the price of the new car ,Then show the price of  the trade in, Jim Cooks, Some people just want you to buy a payment. you dont even know how you traded .Jim Cook has been good to me .","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21NdE5XazRSM0prYUVkVVJUZEthMGRMUTNGaFRXYxAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOmMtNWk4R3JkaEdURTdKa0dLQ3FhTWc%7C%7C?hl=en","owner_reply":{"text":"Thanks Dean for the 5 star review, we appreciate your business!","date":"2025-10-21"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pWdldqVlZUSFZXZUd0b2NWcGFWRm90VFhkSFNFRRAB","author":"Donna Arnold","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV1MuYMN0P8rROOfk6bH0Fcm-i92CVgUuaTU0-wJrOsUqia5j4uow=s120-c-rp-mo-br100","rating":5,"date":"2025-10-30","text":"Everyone was very knowledgeable and polite.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pWdldqVlZUSFZXZUd0b2NWcGFWRm90VFhkSFNFRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOjVvWjVVTHVWeGtocVpaVFotTXdHSEE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNId3NlbnpBRRAB","author":"Lisa Edwards","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKO5ZuIz9lrxFhhpDHoKCRxpH45-DvAMsHoGP0iR50bSOpGsA=s120-c-rp-mo-br100","rating":5,"date":"2025-10-30","text":"Great service and friendly staff! Thank you!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNId3NlbnpBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICHwsenzAE%7C%7C?hl=en","owner_reply":{"text":"Thanks for leaving us a great review - we appreciate your business!","date":"2025-10-21"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2kxaGVqWTBNWHBmT0VVM1dXZEdSMGhRUVc1c2JIYxAB","author":"Kelly Johnston","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU9e6PDgXF9-3hCgF6XSzMuQ4T86tpRRsiQTUd-5aXEtbCJrBkP=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-10-22","text":"I recently purchased a new car from Jim Cook Chevrolet & I couldn’t be happier with my experience. My salesman, Evan Johnston took the time to understand what I was looking for, and guided me through every step of the process with patience and expertise. I was greeted with professionalism, friendliness and genuine enthusiasm at every turn.  He knew what I wanted & set out to find the color I preferred. All of my questions were answered thoroughly, the financing process was transparent and stress-free, with no pressure or surprises. I truly appreciate the follow up and support I received even after the purchase. I highly recommend this dealership to anyone looking for a seamless and enjoyable car buying experience! This dealership went over and above my expectations.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2kxaGVqWTBNWHBmT0VVM1dXZEdSMGhRUVc1c2JIYxAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOi1hejY0MXpfOEU3WWdGR0hQQW5sbHc%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQtbFlHWXRRRRAB","author":"William Howard","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWNAhCN16zp3-731UJlNZVR2yQRFVxJo72QnWBZXgk7qNP2y4mA=s120-c-rp-mo-br100","rating":5,"date":"2025-10-15","text":"had made the appointment for 10:30am on 12/2/22 and we arrived at 10:31am. We were immediately greeted and taken care of. The guys had installed the roof rails to my 2023 GMC Yukon Denali in less than 25 minutes. One of the young men that installed it even talked us through how to slide them back and forth by unlocking them. Our experience could not have been any better.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQtbFlHWXRRRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgID-lYGYtQE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Mr. Howard, for the kind words.  We appreciate your business!","date":"2023-02-09"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT213Mk5VVktVVmM0YTBoZlVWbHNSbGRXTUhsVVMzYxAB","author":"David Padgett","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJRdzbIiKwmG05RY9V4SO44nLaniPCOJGOJsTgdYIIb4MnHNg=s120-c-rp-mo-br100","rating":5,"date":"2025-10-13","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT213Mk5VVktVVmM0YTBoZlVWbHNSbGRXTUhsVVMzYxAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOmw2NUVKUVc4a0hfUVlsRldWMHlUS3c%7C%7C?hl=en","owner_reply":{"text":"Hi, thank you so much for your high rating.","date":"2025-10-21"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25aek1rRXdSamxxTldWRloxUnNRazlTTWpkUVlsRRAB","author":"kathy koye","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKVwqqefdw2MP4r8r6312wUqUdpHygAw3kT5AbDFudi3RBRaQ=s120-c-rp-mo-br100","rating":5,"date":"2025-10-10","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25aek1rRXdSamxxTldWRloxUnNRazlTTWpkUVlsRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOnZzMkEwRjlqNWVFZ1RsQk9SMjdQYlE%7C%7C?hl=en","owner_reply":{"text":"Hi, thank you so much for your high rating.","date":"2025-10-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VKU2wtNzJybjYyVkpnEAE","author":"David Hathcock","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLkBImN7MDS0sngd-HzkdYs6rO3eHbb9AftzeuzcSQ3o4ngOg=s120-c-rp-mo-br100","rating":5,"date":"2025-09-22","text":"Need an honest chevy dealer that cares about you and your vehicle, Jim Cook Chevrolet is it!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VKU2wtNzJybjYyVkpnEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEJSl-72rn62VJg%7C%7C?hl=en","owner_reply":{"text":"Hello David! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Cook Chevrolet GMC!","date":"2025-10-21"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xkRFoyaElNMUZIWkY5NE4ybFFOV2hNUTNaeE1sRRAB","author":"Brittney","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVAcpyqrw0GgfSC9Sm403NP9LUjNDbjCKgZmgShNb7zzJd2VeY=s120-c-rp-mo-br100","rating":5,"date":"2025-09-15","text":"THE BEST CAR DEALERSHIP  EVER!!!!!  This was the easiest and most laid back car purchase I've  ever had. Our salesman, and manager was the kindest, and sweetest  people ever!!! Told them what I wanted to keep my payment at and they some how got it way under my budget with an awesome  interest rate. They WAS NOT pushy AT ALL  like most are. I was looking  for a used car but was able to drive home in a brand new Traverse cheaper  than I could a used car. Im telling  yall if you want a fast, easy, laid back and best people  to get you in your dream car, then you need to go see Evan And Mark at Jim Cooks Chevrolet.  I promise  you won't be sorry!!! AWESOME, AWESOME,  AWESOME  people!!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xkRFoyaElNMUZIWkY5NE4ybFFOV2hNUTNaeE1sRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOldDZ2hIM1FHZF94N2lQNWhMQ3ZxMlE%7C%7C?hl=en","owner_reply":{"text":"Thanks Brittney for your glowing review - we appreciate your business!","date":"2025-10-21"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21kQmRGTTJNbTl3U0MxeFN6SkNZalJMU25scVRYYxAB","author":"Patricia Coward","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKNsEr3b8X2pvDuVs6M9nzAtH2axbIDZAZPKB__u9mxKTFR3g=s120-c-rp-mo-br100","rating":5,"date":"2025-09-04","text":"I recently purchased a new Gmc Terrain, sales manager and staff were very friendly and answered all my questions, was never pushed into buying. If I ever need another vehicle I would go back. Highly recommend them to family and friends. Thank you so much!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kQmRGTTJNbTl3U0MxeFN6SkNZalJMU25scVRYYxAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOmdBdFM2Mm9wSC1xSzJCYjRLSnlqTXc%7C%7C?hl=en","owner_reply":{"text":"Thanks Patricia for the great 5-star review, we appreciate your business!","date":"2025-10-21"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21jNE9XWXdTMmgyWDFOemRHWjZYMjV0WHpjM2VrRRAB","author":"michael federico","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLbWmphl3uTXuEiqO24jRmg8NqatvrcNpo-cjpszQNz3oxBWQ=s120-c-rp-mo-br100","rating":5,"date":"2025-08-26","text":"Great experience purchasing a truck at Jim Cook Chevrolet! They made me a good deal on the vehicle with no pressure. After efficiently completing the purchase and delivery, Jerry was very helpful in demonstrating the features of the vehicle to my satisfaction.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21jNE9XWXdTMmgyWDFOemRHWjZYMjV0WHpjM2VrRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOmc4OWYwS2h2X1NzdGZ6X25tXzc3ekE%7C%7C?hl=en","owner_reply":{"text":"Thanks Michael for the great 5-star review, we appreciate your business!  We'll pass along your kind words to Jerry!","date":"2025-10-21"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21nd01ERkxkVEE1ZW5KRGRYRjJTMjB3UlRZM05tYxAB","author":"Brandon Honeycutt","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIwHbH0GwqwoStM4hX8z7GR_EqbODQ052_G6mt-wSEh4v_1TQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-08-20","text":"I recently bought a used 2023 Chevy Silverado 2500HD 4x4 from Jim Cook Chevrolet GMC in Marion, NC, and it was by far the best truck-buying experience I’ve ever had. Evan, my salesman, was professional, helpful, and made the process simple. Mark Presswood, the General Sales Manager, worked with me to make sure I got the deal I wanted, and Allen Pruett, the Pre-Owned and Finance Manager, handled financing quickly and clearly. The entire team was fantastic to work with.\n\nNot only was the service excellent, but they also had the best price in the state of North Carolina on my Silverado 2500HD. I shopped around at other Chevy and GMC dealerships near Asheville, Hickory, and Charlotte, and nobody could touch their pricing or their customer service.\n\nIf you’re searching for a Chevy Silverado 2500HD for sale near me, or need a trustworthy Chevrolet GMC dealership in Marion NC, you won’t find a better place than Jim Cook Chevrolet GMC. They have a wide selection of new and used Chevy trucks, GMC SUVs, and quality pre-owned vehicles, plus a full-service department, parts center, and auto repair shop.\n\nI’ll definitely be back to Jim Cook Chevrolet GMC for future service and when it’s time for my next truck.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21nd01ERkxkVEE1ZW5KRGRYRjJTMjB3UlRZM05tYxAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOmgwMDFLdTA5enJDdXF2S20wRTY3Nmc%7C%7C?hl=en","owner_reply":{"text":"Brandon, thank you, so much, for the kind words!! We appreciate your business!","date":"2025-10-21"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2s4NFdVcHVhRjlqWW5GdVFrRmhhVGRuWDNneVNrRRAB","author":"Chelsie Moore","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX2veo1fFNtW47SC1vB12b1P6CplqpslnVNIducHUOTyVTNzzu_uA=s120-c-rp-mo-br100","rating":5,"date":"2025-08-16","text":"Everyone is so friendly","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s4NFdVcHVhRjlqWW5GdVFrRmhhVGRuWDNneVNrRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOk84WUpuaF9jYnFuQkFhaTdnX3gySkE%7C%7C?hl=en","owner_reply":{"text":"Thanks Chelsie for the great 5-star review, we appreciate your business!","date":"2025-10-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN1NXZfNVh3EAE","author":"Dean Kanipe","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVVKD0C_Ja17LSwKqwSN7bZ_KEAn13GEojOSCg7Q2091MNuk5Q=s120-c-rp-mo-br100","rating":5,"date":"2025-08-12","text":"I had an oil change, tire rotation and inside air filter replaced.  All the work was professionally and expertly done in a timely manner.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN1NXZfNVh3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICu5v_5Xw%7C%7C?hl=en","owner_reply":{"text":"Thanks Dean!","date":"2022-08-19"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xoMlRWazJOVFJpVnpkcldreG9YelozUjBSeGNFRRAB","author":"Bea Smith","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJG4LnHrKJHu2OZyGCub3szFFKXun02BCKiwKmpkwkXtl-LiQ=s120-c-rp-mo-br100","rating":5,"date":"2025-08-12","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xoMlRWazJOVFJpVnpkcldreG9YelozUjBSeGNFRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOlh2TVk2NTRiVzdrWkxoXzZ3R0RxcEE%7C%7C?hl=en","owner_reply":{"text":"Thanks Bea for the 5-star review!","date":"2025-10-21"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xZMWFsTnJObTk2Wmtob2EzRXhTbkZMVkVaNlpXYxAB","author":"Richard Blair","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLwa9gxJwnRNPoAsaIBvuNs0ANzRgUDBc83FqC4bdxpfzeOMw=s120-c-rp-mo-br100","rating":5,"date":"2025-08-06","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xZMWFsTnJObTk2Wmtob2EzRXhTbkZMVkVaNlpXYxAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOlY1alNrNm96Zkhoa3ExSnFLVEZ6ZWc%7C%7C?hl=en","owner_reply":{"text":"Thanks Richard for the 5-star review!","date":"2025-10-21"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21Od2FqWjBOM3BZYWtGUWR6a3RRMFkzY0dWV1IxRRAB","author":"Greg Pittman","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLd8rHJtvAHApSgCJndfL7x5ENYC1joTc1SB0PCGfOmD0XbEw=s120-c-rp-mo-br100","rating":1,"date":"2025-07-30","text":"Truck has less than 4000 miles. Let me repeat less than 4000 miles. Throttle sticks, cruise control don’t work. I think one might have to do with the other. Maybe not. But it is generous to drive. Lemon law","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21Od2FqWjBOM3BZYWtGUWR6a3RRMFkzY0dWV1IxRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOmNwajZ0N3pYakFQdzktQ0Y3cGVWR1E%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2t0RFJEQnZWVmM1TkZkeU9XWmlSRU5HYlZOT01VRRAB","author":"Anthony Guffey","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJA5JP4ofZzFWknmpODx6aS4SirRWvb9XyybmTm3oIR_VXeog=s120-c-rp-mo-br100","rating":5,"date":"2025-07-03","text":"I reached out to Jeremy after getting the run around from another dealership and was shocked that Jeremy priced the same vehicle extremely close to the other dealer. The catch... Jeremy's vehicle was brand new and the other truck was a year older used truck with 18k miles. The entire process was easy and smooth. He priced the truck to sell it and not put his kids through college on this one deal. I personally don't enjoy the haggle and hassle of buying a vehicle, but Jeremy & Jim Cook Chevrolet made the process extremely easy and smooth. I would highly recommend reaching out to him for your future vehicle needs!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t0RFJEQnZWVmM1TkZkeU9XWmlSRU5HYlZOT01VRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOktDRDBvVVc5NFdyOWZiRENGbVNOMUE%7C%7C?hl=en","owner_reply":{"text":"Thanks Anthony for the great review - we appreciate your business!","date":"2025-10-21"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21RdFMwUlhkamxXTTFoZlJYQnJUMFpKTkc0dFRFRRAB","author":"Cynthia Davis","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU-GkJ04SYUjXYeXBWKQSU-xPYY4ffvFpmaW26e_d5eB_yNBcWX=s120-c-rp-mo-br100","rating":5,"date":"2025-07-02","text":"Pleasant experience purchasing a truck- knowledgeable & helpful no-pressure staff. Would definitely recommend.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21RdFMwUlhkamxXTTFoZlJYQnJUMFpKTkc0dFRFRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOmQtS0RXdjlWM1hfRXBrT0ZJNG4tTEE%7C%7C?hl=en","owner_reply":{"text":"Hello Cynthia! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Cook Chevrolet GMC!  We appreciate your business!","date":"2025-10-21"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pKdGFWWllaR3hNYm1sd2RrcGpZekV3TWpKdWFXYxAB","author":"Kathy Loftis","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJdZtdQTDwwsV9a1V5z-BMmPz9Ur3JKZtJnivOub7yJc3F7hQ=s120-c-rp-mo-br100","rating":4,"date":"2025-06-27","text":"Everyone was friendly and helpful. The one thing that has upset me is the fact that the vehicle did not come with an owner's manual.  You pay thousands of dollars for a vehicle and then you're informed if you want an owner's manual you need to pay $80. I do not want to have to go to my cell phone to learn how to operate my new vehicle. If I had known this I would not have purchased the vehicle.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pKdGFWWllaR3hNYm1sd2RrcGpZekV3TWpKdWFXYxAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOjJtaVZYZGxMbmlwdkpjYzEwMjJuaWc%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xkblgwOXpUakJhUW5rM2RtVkpTMWROYWxsSlNFRRAB","author":"David Earp","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW9im4la9BGvSTh8Mx4HbZUcxT8a0AUtB8E2EDFdaAo8b0XyzMd=s120-c-rp-mo-br100","rating":5,"date":"2025-06-25","text":"Team was very professional and the overall process was quick and easy. I really appreciate the relaxed nature of the process and none of that unnecessary back and forth haggling. It really was the best experience I’ve had buying a car.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xkblgwOXpUakJhUW5rM2RtVkpTMWROYWxsSlNFRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOldnX09zTjBaQnk3dmVJS1dNallJSEE%7C%7C?hl=en","owner_reply":{"text":"Hello David!  We strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Cook Chevrolet GMC!  We appreciate your business!","date":"2025-10-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNwNnZPVEdREAE","author":"Larry Westall","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW708QNvwXOFkrXGFbnaeDzMY0S1uH-2J2dwU5wHMqTytg1ci6K=s120-c-rp-mo-br100","rating":5,"date":"2025-06-19","text":"Jim Cook Chevrolet is a great place to buy your next vehicle, and having your service done is a wonderful experience... Everyone from Parts, Sales, Financing, Service, and Customer Care, are super helpful and honest... thanks for all your hard work!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNwNnZPVEdREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICp6vOTGQ%7C%7C?hl=en","owner_reply":{"text":"Hello Larry!  We strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Cook Chevrolet GMC!  We appreciate your business!","date":"2025-10-21"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pSbFR6SmxVbmxFU3psUlpYUlJVREp5YTJ4TU5HYxAB","author":"Jean Finley","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXoEP6QOJsJrLPNl7Z0Cvnf0a2Xg1OQ7UI2FIQThPoA-BuUD6g=s120-c-rp-mo-br100","rating":5,"date":"2025-06-17","text":"Exceptional customer service provided by Courtney King.  She is professional and knowledgeable. She exceeded my expectations winning our business on future purchases.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pSbFR6SmxVbmxFU3psUlpYUlJVREp5YTJ4TU5HYxAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOjRlTzJlUnlESzlRZXRRUDJya2xMNGc%7C%7C?hl=en","owner_reply":{"text":"Hello Jean!  We strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Cook Chevrolet GMC!  We appreciate your business & we'll pass your kind words along to Courtney!","date":"2025-10-21"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT201SmFWUnZZVjlDWmtkVVlWUk1WRkZOVVRabmNGRRAB","author":"Eric Petersen","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXP_MCF11kEOuPXW_7J1k1jFF1Csuov6W73hs07wEC7ujThi6lOrw=s120-c-rp-mo-br100","rating":5,"date":"2025-06-15","text":"Came in to get a truck from them that I found on their inventory list online.\nEveryone was friendly and professional.  The general sales manager (Mark), and I got along immediately as having both served in the armed forces.   Our sales person (Courtney) put the deal together for us with no problems.  Financing went smoothly and had top tier percentage rates offered.   Everything went well and we left in the new truck.   My brother was with us and he also looked at another truck and returned the next morning and traded from his Subaru Outback into a 1500 Chevy Z71.   So, we as a family picked up two vehicles over a weekend from this good group of people.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT201SmFWUnZZVjlDWmtkVVlWUk1WRkZOVVRabmNGRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOm5JaVRvYV9CZkdUYVRMVFFNUTZncFE%7C%7C?hl=en","owner_reply":{"text":"Hello Eric!  We strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Cook Chevrolet GMC!  We appreciate your business!","date":"2025-10-21"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pGRWIwSTRZbEY1VGpRNU9Vc3dabVJFYmkweFpWRRAB","author":"Sean Cox","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX2y1hDhcV4ke9SnRaRCHNZ9XrmqQUxgVoWD_35bMLY7YD5XorV=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-06-13","text":"Great experience that could only be improved by reducing the amount of \"car dealer\" conversation that has to be negotiated before the actual negotiations can begin.  Sadly, this is just the price of admission I think.  After spending the last 32 years in the car business, you would think I would be immune but, alas, it is what it is.  That said, the care that the team at Jim Cook showed during the rest of the purchase process was great.  We were able to come to numbers fairly quickly and I drove away with a deal that I am satisfied with.  When my lease is up, I'll be contacting this dealership again should I be looking for another GM vehicle.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pGRWIwSTRZbEY1VGpRNU9Vc3dabVJFYmkweFpWRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CAIQACodChtycF9oOjFEb0I4YlF5TjQ5OUswZmREbi0xZVE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VLMmk0YUQ2NkxUakdREAE","author":"Arlan Teeters","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ5i3zJI8Prz1YRRf42yYj5pNqcSNdipgxn4p2dPZb7f7eDgw=s120-c-rp-mo-br100","rating":5,"date":"2025-05-28","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VLMmk0YUQ2NkxUakdREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEK2i4aD66LTjGQ%7C%7C?hl=en","owner_reply":{"text":"Thank you for the 5-star review!","date":"2025-10-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNRaE9LTlJBEAE","author":"Valerie Chilcote","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXwe5QKl3gHKYepgR9EOe3L7KC4-SYllL3UZigNYDiZt-gKMwpnfw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-05-27","text":"Got an oil change without appointment.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNRaE9LTlJBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICQhOKNRA%7C%7C?hl=en","owner_reply":{"text":"Thanks for the 5-star review!  I'm glad we were able to take care of your service needs!","date":"2025-10-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VKV3YzcHpRN00zUmNnEAE","author":"Brett Page","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKG12ml8fP26NEXpYckuBeKSOn-cKDunLfk_krdKjsSbemM6w=s120-c-rp-mo-br100","rating":2,"date":"2025-05-21","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VKV3YzcHpRN00zUmNnEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEJWv3pzQ7M3Rcg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VQYmh3WVdid2M3WWtRRRAB","author":"kEITH HYDER","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKn3c4ZfQmg-3urt2PJNpqGMOuYthHF9lhbWz_7G0ppOx1jJQ=s120-c-rp-mo-br100","rating":5,"date":"2025-05-15","text":"Jim Cook is an excellent dealership. Ian, Mark, and Jeremy made this the best car buying experience I have ever had. I highly recommend them if you are in the market for a new vehicle.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VQYmh3WVdid2M3WWtRRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEPbhwYWbwc7YkQE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your business as well as the 5-star review!","date":"2025-10-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURqMVAtLU1REAE","author":"Ron Boggs","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJXeMZhwAbVw1OhT_orqqIH6hoEHX9XUYI6r9I5q1Nx_WQH4Q=s120-c-rp-mo-br100","rating":5,"date":"2025-05-12","text":"Everyone I dealt with was great and I would recommend you to everyone","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURqMVAtLU1REAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDj1P--MQ%7C%7C?hl=en","owner_reply":{"text":"Thanks for the 5-star review, we appreciate your business!!","date":"2025-10-21"},"verified":true},{"id":"ChdDSUhNMG9nS0VOU0VxUGkxdm8zSTF3RRAB","author":"Jean Horne","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXclAGmLKTWeMGH9I6piM5bhupbD8-ywUdZmuJfN05FCme8LwTjXg=s120-c-rp-mo-br100","rating":5,"date":"2025-05-09","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VOU0VxUGkxdm8zSTF3RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKENSEqPi1vo3I1wE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the 5-star review, we appreciate your business!!","date":"2025-10-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURvMmREOUhREAE","author":"Robert Turbyfill","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJsLF9rIhECvfELDJG3fIxAHUN-h8j8mRFcj9tPeInQ6wFq8w=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-04-26","text":"Awesome service and sales department.  I live 300 miles away but buy my GM cars from Jim Cook.  I also service when I am back in the area.  They never disappoint.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURvMmREOUhREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgMDo2dD9HQ%7C%7C?hl=en","owner_reply":{"text":"Thanks  Robert for the glowing 5-star review, we appreciate your business!!","date":"2025-10-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNJcS16MExnEAE","author":"Travis Silver","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJvBBsDrezeDfpo-O_CYuC3j9xueev1DIp-_P4OmzUepczWNw=s120-c-rp-mo-ba12-br100","rating":4,"date":"2025-04-04","text":"Personable staff and quick in and out with appointment.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNJcS16MExnEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgMCIq-z0Lg%7C%7C?hl=en","owner_reply":{"text":"Thanks Travis for your review!! We appreciate your business!!","date":"2025-10-21"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUN3a2VlNS1BRRAB","author":"R P","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIDL-ueRe7PW0FGB8jIF23jkqtdouT9IiUjMESelFQL_zrV6Q=s120-c-rp-mo-br100","rating":5,"date":"2025-03-19","text":"Excellent dealership, great sales process. No pressure, awesome communication, deal was extremely transparent. This will be the first dealership I check for my next vehicle purchase. Jeremy Davis and Ian Buchanan were awesome to work with.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUN3a2VlNS1BRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgMCwkee5-AE%7C%7C?hl=en","owner_reply":{"text":"Thanks RP for the 5-star review!! We appreciate your business!","date":"2025-10-21"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURZNVBlNDRBRRAB","author":"Pamela Hudgins","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVq4WZ25zquRWN1yd2OzjoTiXZeJrkv-5-PBglqFrFi1JqevPjEow=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-03-18","text":"I love all the people in there from sales...service department etc they are best.\nI did trade in my trailblazer for a equinox so I hope i love it as much as my trailblazer\n\nTy","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURZNVBlNDRBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDY5Pe44AE%7C%7C?hl=en","owner_reply":{"text":"Thank you for the kind words - we'll pass them along to Sam & Jeremy.  We appreciate your business.","date":"2021-03-19"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURRbU12alp3EAE","author":"Paul Huskins","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUnPL-otwYYGzhPxDy8A2EL6HJDFq7tfz8gFPBdS6VuOkk8QJisRw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-03-08","text":"Great service department.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURRbU12alp3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgMDQmMvjZw%7C%7C?hl=en","owner_reply":{"text":"Thanks Paul for the great review, we appreciate your business!!","date":"2025-10-21"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNRM0puRDBBRRAB","author":"Nelda Newton","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJjUjq0Y3ncZMUES2AB0L3oMWwn17L3MzDHNFsNPm5Ja7Ri3A=s120-c-rp-mo-br100","rating":5,"date":"2025-03-02","text":"Josh Stewart is my salesman and was excellent to work with. He listened to what I wanted and worked with me to get it. He allowed me the time to make my decisions without pressure, then helped me to make the purchase when I was ready. I’m very satisfied with my experience.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNRM0puRDBBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgMCQ3JnD0AE%7C%7C?hl=en","owner_reply":{"text":"Nelda, thanks for the great 5-star review, we appreciate your business & we'll pass your kind words along to Josh!","date":"2025-10-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNXd3Y3cVd3EAE","author":"Chris Mills","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXY6ATJ4BhEPu3WfZ92i_f6_naV0fNmRwF-ULg6LdDcXAkO78Kk=s120-c-rp-mo-br100","rating":5,"date":"2025-03-01","text":"The salesman come right out and talked to me good place to go!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNXd3Y3cVd3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICWwv7qWw%7C%7C?hl=en","owner_reply":{"text":"Thanks Chris!","date":"2022-02-24"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNZMmZUWWlRRRAB","author":"Preston D.","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjURyM_Jx5OpmjhSOftfInjWlo0ZQUx3SCxBpsAC90jmL1oJ4RPR=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-02-22","text":"Service was excellent as usual. Garage crew put on my spare tire quickly so I could get back to work. The replacement tire had to be ordered and arrived way sooner than I expected and was on the very next day.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNZMmZUWWlRRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICY2fTYiQE%7C%7C?hl=en","owner_reply":{"text":"Preston, Thanks so much for the glowing review!  We're glad we were able to help!!","date":"2021-01-12"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNBNUxqQnd3RRAB","author":"Ashley Nichols","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIwo8v8TrQ5vJ_mjvNUEPIFJtHCRYhiERCMBwDw6J7o2OepIw=s120-c-rp-mo-br100","rating":5,"date":"2025-01-29","text":"This was our second purchase within a week and both times we had excellent experiences. The whole process was smooth and required little from me but patience. They understood I had worked all night and made sure I was comfortable. When it came time to purchase and finalize everything the team there made sure I had no questions. Both purchases have been very straightforward with no hidden surprises.  My husband and I both agree that our future GMC purchases and services will be with Jim Cook Chevrolet-GMC.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNBNUxqQnd3RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgMCA5LjBwwE%7C%7C?hl=en","owner_reply":{"text":"Thanks Ashley!! We appreciate you choosing us for your business!!","date":"2025-10-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURfNUlLTVRREAE","author":"Alberto Mejia","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWino26M0a1GObyd2snG71iuwdz5Opp8DXHcaqoED-5DYXtmDM=s120-c-rp-mo-br100","rating":5,"date":"2025-01-21","text":"Excelente experience ! 100% recommend going to Gary Mcneely, he was our salesman.He was very informative and professional.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURfNUlLTVRREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgID_5IKMTQ%7C%7C?hl=en","owner_reply":{"text":"Thanks Alberto for the 5-star review!! We appreciate your business!","date":"2025-10-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURmZ2VLM0dREAE","author":"Gina Anderson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKXCe3KYorkiINTsJoIG5bXX9KS3xh-mmyrnb7qeARRQpCgRw=s120-c-rp-mo-br100","rating":5,"date":"2025-01-07","text":"Jim Cook is the best Chevy dealership in western NC!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURmZ2VLM0dREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDfgeK3GQ%7C%7C?hl=en","owner_reply":{"text":"Thanks Gina, we appreciate your business and your review!","date":"2025-10-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUR2eVl6OEJBEAE","author":"Roland Gehman","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUjaVwRX6DmMgpX-gSKI2mK2v9M9NrKQWZsvfGDOnGKbxJwa3s=s120-c-rp-mo-br100","rating":5,"date":"2024-12-21","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR2eVl6OEJBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDvyYz8BA%7C%7C?hl=en","owner_reply":{"text":"Thanks Roland for the 5-star review!","date":"2025-10-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQzc3NfUVNBEAE","author":"Debra Melton","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXYy04bbuEqU9IxvCPMy3VSODpyo00cOi5QRVodMqo3oepxmr-c=s120-c-rp-mo-br100","rating":5,"date":"2024-12-20","text":"Staff was personal and professional,  i was respected by each member I dealt with.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQzc3NfUVNBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgID3ss_QSA%7C%7C?hl=en","owner_reply":{"text":"Thanks Debra for the 5-star review!","date":"2025-10-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURQdnBDVlhBEAE","author":"Nick Langer","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIqUZt0mYmzfllU7Q4cXHWLUwvWjLVFyEY8sEDWrSR2qPKiMg=s120-c-rp-mo-br100","rating":5,"date":"2024-12-02","text":"Great people to do business with, No pushy sales techniques. Ian was our sales guy and he was great. I would 100% recommend them to anyone in the market for a Chevrolet or GMC!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURQdnBDVlhBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDPvpCVXA%7C%7C?hl=en","owner_reply":{"text":"We appreciate your 5-star review & your business!! Thanks Nick!!","date":"2025-10-21"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUMza19mRjd3RRAB","author":"Harold Harless","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKYSxNlJB2SR1Wul5mA76XRDeGlFzQwBbwTtBAPZPhRAoXG2g=s120-c-rp-mo-ba12-br100","rating":5,"date":"2024-11-08","text":"Scheduled oil change.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMza19mRjd3RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIC3k_fF7wE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUMzOGJQQ3dnRRAB","author":"Chris Rodriguez","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWmyYtLUNCY3KMf3YfMXQYMFFvrcS-mu5KtqwS3BzYHN0cRSRyL=s120-c-rp-mo-br100","rating":5,"date":"2024-11-06","text":"I had an excellent experience at Jim Cook Chevrolet. After searching nationwide, they had the exact 2025 Tahoe Z71 I was looking for. My sales representative, Ian, was attentive and knowledgeable, providing all the necessary information upfront. In finance, Jeremy was clear and straightforward, no pressure, explaining my interest rate, payments, and the extended warranty options. I was confident in my decision and ended up purchasing the vehicle the same day, including a 5-year/100,000 mile extended warranty. I will return for my next Tahoe purchase and highly recommend this dealership to others!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMzOGJQQ3dnRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIC38bPCwgE%7C%7C?hl=en","owner_reply":{"text":"Thanks Chris for your excellent review - we appreciate your business!","date":"2025-10-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUMzMm9LcUJREAE","author":"Robby Robinson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVaEa5JICeeSK3eF9tKabi2aHVjQMXQeKhu2ERHM2NzxvkkEsc7=s120-c-rp-mo-br100","rating":4,"date":"2024-11-04","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMzMm9LcUJREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIC32oKqBQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNYNTUtRGNREAE","author":"Cecil Burrell","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIqWmuDJ_-NSDIQyLIcx58kwJcM1RVWhd3xn-DvUTzxIA7TUw=s120-c-rp-mo-br100","rating":5,"date":"2024-10-21","text":"Very friendly didn’t feel like I got pushed in to a truck","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNYNTUtRGNREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICX55-DcQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURubzhlMWNREAE","author":"kemper smith","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW9VqkPtakWBMRNrnXJ88__SuprlxC7PPkncQuebE66ucWhbk6p_Q=s120-c-rp-mo-br100","rating":5,"date":"2024-10-09","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURubzhlMWNREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDno8e1cQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNueHVTREpREAE","author":"Jennifer Painter","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVZZIYsA8nopbsm_kIhy5A3BJDvA9WYmRkPzcHzr5We9qnA6qU=s120-c-rp-mo-br100","rating":5,"date":"2024-09-25","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNueHVTREpREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICnxuSDJQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNIaC1mZ2d3RRAB","author":"Andrew Seagle","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJc6mDn9Z3og8ohO707OJHaHXyWT2qUG8i9SeYET1dokm6_RA=s120-c-rp-mo-br100","rating":5,"date":"2024-09-24","text":"Great team at Jim Cook Chevrolet.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNIaC1mZ2d3RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICHh-fggwE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURIZ3BhZDFBRRAB","author":"Km Thies","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLynHksohze4xF39KIArdAImsVYGkWtCZEf7hUKgGP7A2IlDw=s120-c-rp-mo-br100","rating":5,"date":"2024-09-13","text":"Salesman Josh was particularly helpful, knowledgeable, kind, and patient. The entire staff at Jim Cook were some of the best and accommodating salespeople I have ever worked with. Highly reccommend.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURIZ3BhZDFBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDHgpad1AE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNIczRiWnpnRRAB","author":"Kristopher Johnson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLOM_LoF6-u08trR2u1jR14kJmFzwkN4neL_RkCsVo78E6Zig=s120-c-rp-mo-br100","rating":5,"date":"2024-09-08","text":"Awesome","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNIczRiWnpnRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICHs4bZzgE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQ3XzQ3UDhRRRAB","author":"Tommy Cara Truitt","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUGJJhYIP30O4prtOyuApkwUtg4wTFM3Gxn079zXTVHY7kLmqFI=s120-c-rp-mo-ba12-br100","rating":5,"date":"2024-08-30","text":"Great Dealer that offered a solution to my needs. Will definitely recommend to everyone I know.\nThank you again guys!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ3XzQ3UDhRRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgID7_47P8QE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQ3bTRhbW9RRRAB","author":"Cathy O'Brien","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ0aySyTUhgD-TH6cHHQxcSFu8K37WmG8P1s8KjJWGMQqpvVw=s120-c-rp-mo-br100","rating":5,"date":"2024-08-28","text":"We purchased our new Chevy Equinox EV yesterday from Courtney King at Jim Cook and are very happy with our experience. Courtney was professional and friendly, answered all our many questions, and was patient with us throughout the process. Allen Pruett, the financial manager, was also great to work with. Our Equinox EV is a beautiful car with lots of functionality,  a competitive electric range,  and an intuitive computer interface. Very excited to have purchased it and we recommend Jim Cook Chevrolet.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ3bTRhbW9RRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgID7m4amoQE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQ3eHB2UHVRRRAB","author":"Nalaine Bersia","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW9XC0uFUzgLpn8Ja-nUM-x308X440FmsHmodYpZIZTqzP-njxB=s120-c-rp-mo-ba12-br100","rating":5,"date":"2024-08-23","text":"Appointment was easy to make, service was quick and easy.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ3eHB2UHVRRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgID7xpvPuQE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN5bU9LYzNBRRAB","author":"Arietta","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWaPJMcFXh5BoxQD23sJgmrDUe5CyZogLbXcz164LwXbzHgRRNGcw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2024-08-12","text":"It is very exciting to work with a car dealership whose employees care so much about their customers. Your sales team of Amy and Lea were amazing. They showed a great deal of care and respect for what I was looking for, the hours I was available, and budget. As a matter of fact, I had conversations with a different dealership, thinking the price at yours would be out of range for me....but because of Amy and Lea’s quick responses and overall personable approach, I discontinued those conversations and went to Jim Cook instead. I ended up purchasing a 2020 Chevrolet Spark ACTIV. Along with the great experience and efficiency in completing the transaction, I know Amy and Lea are going to follow up to ensure satisfaction.\n\nMy experience at Jim Cook is by far the best car buying experience I have had. Rest assured that when I decide to purchase again, I will be heading your direction.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN5bU9LYzNBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICymOKc3AE%7C%7C?hl=en","owner_reply":{"text":"Thank you, so very much, for the kind words.  We will make sure Lea & Amy read them as well!  We appreciate your business.","date":"2021-01-18"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURiazltcjhBRRAB","author":"Jeff Hebestreit","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVAoHIzv4lEy0e8qXV65GWXtNwxvPXmla-YonGGR9jBoCJtEtqTeQ=s120-c-rp-mo-br100","rating":5,"date":"2024-08-09","text":"They made the process easy and painless. They offered more for my unique trade than anyone else, honored another dealers discounts and even delivered the vehicle to me. Class act!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURiazltcjhBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDbk9mr8AE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURKeWVMejd3RRAB","author":"John Tolley","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIsORttenexZr6pa9Ecbdoar6K9qLzO5sMHt--Wd0uLK_JeJg=s120-c-rp-mo-br100","rating":5,"date":"2024-08-05","text":"Great people and service. They are always willing to help you out. Stephen the service manager is one of a kind. I had issues with a leaf spring on a new AT4. After my initial visit and the tech finding out there was an issue. GM said no fix for it as of now. After calling and talking with Stephen he said they would replace that leaf spring on their cost if GM did not want to pay for it. I’m saying this because this is going above and beyond for the customer. This is what makes Jim Cooke such an awesome place. They actually put the customer first before anything else. If you want honest, upfront and professional people then deal with Jim Cooke.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURKeWVMejd3RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDJyeLz7wE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURib3Y3ZlRBEAE","author":"Debby Garnier","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIhS4koD17ZRoqPvSx1teHJevnKng8V3FxyqOp8Ki-1ThnnYA=s120-c-rp-mo-br100","rating":5,"date":"2024-08-03","text":"Good people and good customer service. Gary was awesome to work with.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURib3Y3ZlRBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDbov7fTA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURiMU1lYzZBRRAB","author":"Michael Morrissette","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI2vqRh3jZZahXvFK0LXtgRrw28S2kHg_SHJiBKMv8W2UCwbg=s120-c-rp-mo-br100","rating":5,"date":"2024-08-02","text":"We are on vacation and our truck broke down, we’re also pulling our fifth wheel! We were towed to dealership and was treated with nothing but kindness and concern. They worked very hard to fix the problem, in the meantime we found a truck we really liked and we purchased it. Thanks to Cynthia, Gary, Landon, Allen and everyone at the dealership we are now in Virginia enjoying our visit with our grandchildren! We can’t thank you all enough!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURiMU1lYzZBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDb1Mec6AE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNicDhfM0JREAE","author":"A. W.","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJy7B8VPMCdHq-JUgyPhbnlE23PKluhgC_6fGYlOMiu3yYCvg=s120-c-rp-mo-br100","rating":5,"date":"2024-07-30","text":"We purchased a new truck. Josh was our sales person. We appreciated the no pressure sale and negotiations. Everyone at the dealership was fair, knowledgeable, and kind. We highly recommend Iim Cook Chevrolet.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNicDhfM0JREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICbp8_3BQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURyMHBtMjV3RRAB","author":"Holly Fairchild","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIHiwVzi-sLasmyb54BrjOkwa4qgFvXhZFCrGhABUvfihecFg=s120-c-rp-mo-br100","rating":1,"date":"2024-07-16","text":"This was a terrible experience. I could write a short story on the mess this dealership put me in. I bought a new car in 2022 then traded in the same year for a bigger and cheaper car because my family size changed. I was lied to by the salesman the day I traded, lied to by both finance managers.Ill spare their names. I have brought my car into that dealership 37 times since September of 2023. I have been on the side of road needing a tow twice. I have a $30,000 car that half works.  The owner will refuse to talk to customers no matter the need. I have escalated this higher. I would never recommend to purchase a vehicle through this dealer.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURyMHBtMjV3RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDr0pm25wE%7C%7C?hl=en","owner_reply":{"text":"(reposting as 7/21/24 reply still hasn't uploaded)\nWe appreciate your past business and feedback, but statements made in your review are not accurate and are very unfair to the employees who have bent over backwards trying to take care of your legitimate issues. Issues that were addressed and all covered under warranty. They even went to bat for you in getting a very large dollar value certificate from General Motors to help you get into another vehicle. The number of times your vehicle has been in our repair facility is in the single digits. Nowhere close to thirty-seven, and some of those visits included regular maintenance. We cannot do anything about current market values, negative equity, mileage depreciation, etc. Market factors combined with your very specific vehicle needs make it extremely difficult to put something together that works for both you and us, but we have been trying, nonetheless. No one has lied to you. There is no hidden anything. Everything we do during a sale is laid out very clearly, and you reviewed and signed all the documents pertaining to your purchase. I have never refused to talk to anyone. Not one single person has told you that. Regardless, Landon, who spent many hours on this, along with other employees are fully capable of handling customers’ issues, while keeping me informed of any unusual situation. That is exactly what they did here and what they always do. I think you’d be hard-pressed to find a group of people more concerned with taking care of their customers than here at Jim Cook Chevrolet GMC. We are more than happy to continue, within reason, to take care of you in service and in finding the right vehicle, but you are also more than welcome to seek out a store that can better meet your demands. Steve Dirhold – Owner.","date":"2024-08-02"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURyM01faHR3RRAB","author":"A Dean","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIy717806F_dK5UpN9yXFHHwrgAtQbommrlcE11eTmCislSCg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2024-07-16","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURyM01faHR3RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDr3M_htwE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURHcS1Qd0xnEAE","author":"Kathy","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVu1js-PU8OapJPgKFgcUxknSbwlCu2QjSqQL-B1Sqdq75TWwt1=s120-c-rp-mo-br100","rating":5,"date":"2024-07-15","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURHcS1Qd0xnEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDGq-PwLg%7C%7C?hl=en","owner_reply":{"text":"Thanks Kathy!","date":"2022-01-06"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURMeXU3TXlnRRAB","author":"Diana Epps","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJlBPct_TsR2fVCRWXSXJsPl_5FsF47c28Q8cig0RqyzVrVjQ=s120-c-rp-mo-br100","rating":5,"date":"2024-06-26","text":"Absolutely the most pleasurable shopping and buying experience ever! Great people to deal with.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURMeXU3TXlnRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDLyu7MygE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNhNXRTRFp3EAE","author":"Alfredo Zayas","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ1kg7lA8JCiieYwMdn9XkNQfNDDM62Ovxus0ZjfJbJHxBwbaI=s120-c-rp-mo-ba12-br100","rating":5,"date":"2024-06-14","text":"Jeremy Davis and Lea Hall exceptional management team. They are the upmost Professionals. Gary McNeely and Chris Lewis product knowledge specialists. There is just a good feeling about this Dealership.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNhNXRTRFp3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICa5tSDZw%7C%7C?hl=en","owner_reply":{"text":"Thanks for the 5 star review! :0)","date":"2021-08-20"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN6OVpTQUJREAE","author":"dakota plummer","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJSoJhRLkbtvWcFILJ6nex1Fth3TbRkZxUcfKJeEa-yiYGquA=s120-c-rp-mo-br100","rating":5,"date":"2024-06-03","text":"Out of every single dealership experience I have ever had across several states and years this one has been the best by far.  To say they went above and beyond would be an understatement of gargantuan proportions.  The staff, Mr. Pruett in particular, were so helpful and were able to assist us with the vehicle issue we experienced even though we arrived close to closing time.  The vehicle we got acquainted with was perfectly clean, and seemed to be in great condition mechanically.\n\nI cannot accurately put into words how great an experience this was, they literally made us feel like family they hadn't seen in a while and were overjoyed to help us out.  If anyone is looking for a pleasant dealership experience look no further, even if you need to make a bit of a drive!  Well worth the time to visit for sure, the kids loved the little play area they have set up while the adults talk business as well!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN6OVpTQUJREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICz9ZSABQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN6Nkp2TmRnEAE","author":"Ashley Lambert","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKs1OYlyyhTeggATySz5xxve2Q6KA1rp8o34afDKWhsXHZzJA=s120-c-rp-mo-br100","rating":5,"date":"2024-05-30","text":"We were very pleased with our experience and all the help Ian provided with helping us find the right Silverado! Allen was also wonderful!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN6Nkp2TmRnEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICz6JvNdg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQyN3RPRVZBEAE","author":"Ronnie Moore","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWEVwdzNUKDqepf2sXkXx0-0qzsk48yRwBjzARxW-7jW8mEaMHr=s120-c-rp-mo-br100","rating":5,"date":"2024-05-26","text":"Friendly & Courtesy staff!!🙂","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQyN3RPRVZBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgID27tOEVA%7C%7C?hl=en","owner_reply":{"text":"Thanks Ronnie!!","date":"2022-06-08"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNUXy1Xa2dBRRAB","author":"David Petrey","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU6-EqoYIETFt3xcOXBN6n6q1JOgsi6zf6ZbF3o6rX63wzYV8IR=s120-c-rp-mo-br100","rating":5,"date":"2024-05-21","text":"Fast and complete .","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNUXy1Xa2dBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICT_-WkgAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNUMnRfZzhnRRAB","author":"Lorene Farr","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJDD9z10QASEz7Ix_TGcQx-p6dbWsDmF-Z2lW4alSvE5bUfrQ=s120-c-rp-mo-br100","rating":5,"date":"2024-05-13","text":"Gary McNeely and Allen Pruett were nice and informative and patient with my questions.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNUMnRfZzhnRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICT2t_g8gE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNUM056OVl3EAE","author":"Dog Mom","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX2Eub0oX7Edb1O_hSZBZvKJCKG8FXRROkWvyFsCqFx5HDHsTA=s120-c-rp-mo-br100","rating":5,"date":"2024-05-12","text":"They are awesome!  We where on vacation and needed a new car due to some unforseen circumstances. They weren't pushy and Courtney went above and beyond to make sure we got everything we needed for our ride.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNUM056OVl3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICT3Nz9Yw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURqbXNEUXRBRRAB","author":"Teresa Johnson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLQGPEPNKUNaWvKc4WRWO1D7vi2ehn6HrjqzVrxbpgH5x_3fA=s120-c-rp-mo-br100","rating":5,"date":"2024-05-01","text":"This was the best experience we have had with any car dealership! Staff were friendly and patient with our 5 year old! Definitely will buy from them when we need a new car next!! Doesn’t get better then this!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURqbXNEUXRBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDjmsDQtAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURqaXRLX0pnEAE","author":"Adam Edwards","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXGV2W9msNlbSmmF9Hh4uelXnALs6BoLghGLrS9ZoZONOEAtE0=s120-c-rp-mo-ba12-br100","rating":5,"date":"2024-05-01","text":"The whole experience was excellent all around. Couldn’t have asked for better service or professionalism. I look forward to working with Jim Cook Chevrolet again!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURqaXRLX0pnEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDjitK_Jg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNqOC1POEZ3EAE","author":"roadrunnerz Band","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXykEnUk0qGVz1XiHR8O3SRlMf4cA-2YrhABuo7Cm4vkPeKrk3N=s120-c-rp-mo-ba12-br100","rating":5,"date":"2024-04-25","text":"Cynthia is the bomb!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNqOC1POEZ3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICj8-O8Fw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURENDVqSTNRRRAB","author":"Ann Heard","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIy4LK2_ZlxT_qzRC_Ke_-InpjzsQkMe7lBAs4Uj5ptnyNyhA=s120-c-rp-mo-br100","rating":5,"date":"2024-04-13","text":"Taken care of in a timely manner. I am learly of the place, though, since my last visit was a nightmare.  I only went there because I purchased the tires there.  Had I not purchased them there, I would have gone elsewhere.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURENDVqSTNRRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDD45jI3QE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNEN3QyYzFnRRAB","author":"Steven Arrowood","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLeL0Gb8xGJbhioDzEnhZSCyvHABZlWddXD3AptyhyU2GBpUg=s120-c-rp-mo-br100","rating":5,"date":"2024-03-28","text":"Great Experience as always! I have always depended on Jim Cook Chevrolet for my new truck needs! I appreciate their openness and honestly!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNEN3QyYzFnRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICD7t2c1gE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNENEpQNWhBRRAB","author":"Ashleigh Hudson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWeqhXepNuiz_Hov1R48fAWmY47QCD9w4pGLYhiPdT0EbYkGvtP=s120-c-rp-mo-br100","rating":5,"date":"2024-03-23","text":"Great buying experience from start to finish. Ian and team were fantastic and honest.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNENEpQNWhBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICD4JP5hAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQ5aTlTSElREAE","author":"Mister NoOne","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUD5eeRiYdttBt6PnhCMdZhp64TUA3-0Jn4XkElMw0PCCBclyVK3A=s120-c-rp-mo-ba12-br100","rating":5,"date":"2024-03-21","text":"I cant say enough good things about this dealership or the staff. Ian was very upfront and no pressure, and Allan made the financing of my new vehicle seamless. I will definitely be buying my next vehicle from here as well.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ5aTlTSElREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgID9i9SHIQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQ5bWN6cGpRRRAB","author":"Wayne McCauley","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIhE7Al1U7l3NaFs1C9Fcys6XOj0cyZzodnP9Wnpgitn900KQ=s120-c-rp-mo-br100","rating":5,"date":"2024-03-18","text":"Friendly and knowledgeable is how I would describe those folks. Kept me updated on their progress.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ5bWN6cGpRRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgID9mczpjQE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQ5NktMRktREAE","author":"Jackie D.","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWdBE8ulJMUUhG7oYg4mHXS8_on5ZmxDxxRAzmdzPKE5ohLeNhABg=s120-c-rp-mo-br100","rating":5,"date":"2024-03-12","text":"Have only gone here for DEF Fluid for our Silverado, but based on Customer Service with Landon, Chris and Casey, this is our new Maintenance venue.\nEverett better step up their game.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ5NktMRktREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgID96KLFKQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURkcnFYVnB3RRAB","author":"Janie","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVh2YhMQO5fX6bHE0H5Gi5P7H5057l8e5OLpml-q41qSxDr_gui=s120-c-rp-mo-ba12-br100","rating":5,"date":"2024-02-23","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURkcnFYVnB3RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDdrqXVpwE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNkLTkzRkN3EAE","author":"Ryan Whitaker","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWbN-EuUzHW7R4Wm1esSNWTUyrjCX3jeks3c4Sy6zeJ7mFZUvmi=s120-c-rp-mo-br100","rating":5,"date":"2024-02-18","text":"I love dealing with the service team here, they take great pride in their work. I would recommend them to anyone. Fast, reasonable and efficient.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNkLTkzRkN3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICd-93FCw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNkdzd1TmhBRRAB","author":"Wendy","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKe5q-hMsNlwHallKj80oAA4KqixTgbnkItyXVa-u7cRkFh=s120-c-rp-mo-br100","rating":5,"date":"2024-02-17","text":"Everyone has been the absolute best to work with. All my needs and wants were met without question. It was a wonderful experience and everyone was so helpful, and courteous. Steve is one of the best and has a great team.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNkdzd1TmhBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICdw7uNhAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNkNnZ2S1dnEAE","author":"Jimmy Moody","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI5nQK5Xyxa0rTrw7w9xzqrdXljbOJ88pl6OPMYe3q9MwyMlg=s120-c-rp-mo-br100","rating":5,"date":"2024-02-14","text":"Service  was as always great","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNkNnZ2S1dnEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICd6vvKWg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNkdUwtODB3RRAB","author":"Marie Rickman","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIaMwKS25S5PUH2zwxHsIeU4VvaPlZPTwGQixiltmI0WHH-bTf6=s120-c-rp-mo-br100","rating":5,"date":"2024-02-11","text":"Your service team makes it very easy to be a happy customer.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNkdUwtODB3RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICduL-80wE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUR0ci1HQy13RRAB","author":"Traveling Fleur","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKpbyjq3xW9HIXux9xrm-IHm3PbBVreAlMZ9B-u-j9XL7wWWQ=s120-c-rp-mo-br100","rating":5,"date":"2024-02-08","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR0ci1HQy13RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDtr-GC-wE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN0MC1lM2RREAE","author":"Christy Hensley","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKxx4x1kVxg81hJQePVSeXnZY75yEAKAmaVcVg6dQ87_caK5w=s120-c-rp-mo-br100","rating":5,"date":"2024-01-31","text":"The dealership worked with us to find the best vehicle for our family. They were very professional and answered all the questions we had. Overall, a great experience! Shoutout to both Seth and Allen for their help in making it happen!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN0MC1lM2RREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICt0-e3dQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN0aVl1TWR3EAE","author":"Tony Langley","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV74grUyXqV2saroUsqGKWrjzn7OYoNt3N-BdcUhGei1f5vuSdkJg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2024-01-30","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN0aVl1TWR3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICtiYuMdw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUROLTV2YlF3EAE","author":"Annette Bigelow","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIz6M5LjsgfO0fbOP3FmAR1d44H9l4kXnSu4BFHt2A-Jbd41uI=s120-c-rp-mo-br100","rating":5,"date":"2024-01-26","text":"I was so undecided, they were very understanding.  I  was treated very nice.  I have bought vehicle from this dealership before... As we went back and forth for price and trade in I was pleased that they did hear me. At the end I purchased a Trak.. So far I love it..like the color , like how it handles, over all.. I did compare engines with my sweet little Sonic..Sonic has 1.8L and Trax 1.2L.. wonder if that will make a difference?.. That little Sonic leaves people in the dust at a traffic lights.. really a wonderful little car.. I experienced a deal that I could manaage, that is a good feeling.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUROLTV2YlF3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDN-5vbQw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNOMmNMNDB3RRAB","author":"Kirby Denton","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLSiIP4WU8SBubC8JiEfiEf9m_dM7_E4Ng7wqqhEkKNFpkhiA=s120-c-rp-mo-br100","rating":5,"date":"2024-01-15","text":"Fantastic experience with Gary and everyone involved.  Would highly recommend.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNOMmNMNDB3RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICN2cL40wE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNOaXFXd0xBEAE","author":"Melinda Parker","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWDr4FrWdE2GmR1dP0l891prjKZH35eyihrIjNo6TaYxxV6WQhW=s120-c-rp-mo-br100","rating":5,"date":"2024-01-13","text":"I was very pleased!! Great dealership to work with!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNOaXFXd0xBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICNiqWwLA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUMxNHRxeTVRRRAB","author":"Kimberly Sollman","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKoxAkIPS_kVz85JLJXQsyE4kgP-DROJtkifn33ZjtmROewHQ=s120-c-rp-mo-br100","rating":5,"date":"2023-12-26","text":"The service advisor is always helpful, kind, and prompt. He keeps you up to date on repairs and anything that is needed.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMxNHRxeTVRRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIC14tqy5QE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUMxNkt6SUN3EAE","author":"Edgard Prado","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKrYXp6MQQTNd3qZR6g0X1UUlhSJnnoHhOqtL6oPmCWVlVy=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-12-21","text":"The sales representative, was very quick and effective during the negotiations. The entire team wait for me to close the deal as I was 60 miles away.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMxNkt6SUN3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIC16KzICw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURWbVphUVdnEAE","author":"David Sparks","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWOVteIHXo9jmxHRaiSRXsBusklUOMXvXLEOuaVvlQZL0_V6ZH1=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-12-13","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURWbVphUVdnEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDVmZaQWg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNsbGVtaGVBEAE","author":"Thomas Davis","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKX7wl-2KCbLLApkuhHz-vyyuQo_NokeU8GHLsKCaIhD6MvWg=s120-c-rp-mo-br100","rating":5,"date":"2023-11-23","text":"everything went smooth","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNsbGVtaGVBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICllemheA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNGNjVuWDBBRRAB","author":"JASON LOCKE","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXTQkxhM3kc7KSdKnFtvHvno5RWxtHny1tYK72wdv4c6TM84IzSzA=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-11-02","text":"Exceptional customer service!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNGNjVuWDBBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICF65nX0AE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURSODVUY1VBEAE","author":"Tabetha Childress","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWXSyM-oT9jq1jLLwYK5YV3uQ3dUc7xuAFvRcLz2tR4NCl4-R04pA=s120-c-rp-mo-br100","rating":5,"date":"2023-10-31","text":"Great salesman Gary McNeely and Jeremy        Davis. Both very professional and wanting to help me find and get a car that I was wanting. Very pleased!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURSODVUY1VBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDR85TcUA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQ1NFpmV2VBEAE","author":"Brenda Sparks","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLZRmf-hBNkmt-ACkfWsvkJkduCyCddHziGrTkEC8iFd-xVbw=s120-c-rp-mo-ba12-br100","rating":4,"date":"2023-10-25","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ1NFpmV2VBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgID54ZfWeA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQ1eU9iWU5BEAE","author":"Hunter Rogers","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVlVsH-YsM-KaSrp2VtK-37ubDiJI29r8js8OoE_zLQnGdC5t5GFg=s120-c-rp-mo-br100","rating":5,"date":"2023-10-19","text":"Had some car trouble on our way back to WNC. Stopped to have them take a look at what was going on. Super friendly staff and they were really transparent about what was exactly wrong with our Buick. Wouldn't have wanted help from anywhere else! Again, we were super thankful for how helpful everyone was here!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ1eU9iWU5BEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgID5yObYNA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUM1NmZyMkpBEAE","author":"Chuck Mccurry","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXapjscyKndIL2WwneGqIkkE7V-j6WM7d7kQZdVoETPmAvDzsQf=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-10-15","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM1NmZyMkpBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIC56fr2JA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUM1Z2M3U05nEAE","author":"Dalton B","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJpTeIsjNaVlT4-LDRN-dV_ircw4q39XVF2q7hxVCYak2vr_Q=s120-c-rp-mo-br100","rating":5,"date":"2023-10-14","text":"I had never bought a vehicle from a dealership before, and I am so glad that my first dealership experience was with Jim Cook Chevrolet. I cannot say enough about the genuineness of the salesman, the finance manager, as well as the general manager.\n\nI never felt like I was being sold anything, but that I was being dealt with as a person. I understand that business is business; however, I was struck with the humanity with which these fine folks conduct their business, from working with me to get me the payment I wanted, to ensuring I had the best interest rate I could possibly get. Thanks, guys!\n\nIf you are in the market for a new vehicle, I strongly encourage you to stop by Jim Cook's and see what these guys can do for you, too.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM1Z2M3U05nEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIC5gc7SNg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURabGFQbC1nRRAB","author":"GWEN WALKER","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJUZ2dEYDMjWFDSi-s20vD-phzAgUMMYQCSUfgNvZgdOqi69Q=s120-c-rp-mo-br100","rating":5,"date":"2023-10-05","text":"GREAT SALESMAN, GARY MCNEELY.  THIS IS THE 5TH VEHICLE MY HUSBAND AND I HAVE BOUGHT AT JIM COOK CHEVROLET.  WOULD NOT GO ANYWHERE ELSE!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURabGFQbC1nRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDZlaPl-gE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURacGFxTzlRRRAB","author":"Rachael Seymore","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUf0vYGUHedJn1HJpiAXEC0BY5UISDSckO9kUabUuHOIhS2EpbUHQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-10-05","text":"Great ev charging station","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURacGFxTzlRRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDZpaqO9QE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURaNGVyOFdnEAE","author":"Manda B","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJLMK830IXe6gVBdX8wvkah5RvLue2gDcYoooXn7QFKtCtl=s120-c-rp-mo-br100","rating":5,"date":"2023-10-02","text":"Very friendly and efficient","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURaNGVyOFdnEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDZ4er8Wg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURaenZLZWtBRRAB","author":"M. G.","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVi6Sej9HyylPwVnQZNuMmrx51DWWN0p3YpUL4uHeCWQ7QfWdjg=s120-c-rp-mo-br100","rating":5,"date":"2023-10-01","text":"Awesome dealership with two level 3 fast chargers. Always worth the visit on the way up to Mount Mitchell.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURaenZLZWtBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDZzvKekAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURaOW9Mem53RRAB","author":"Richard Turner","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK1Wx3MPVjKNcXQCv3ZKczF_FG5L0I42KTd1ZFzrzc840CEvQ=s120-c-rp-mo-br100","rating":5,"date":"2023-09-30","text":"Great people, great work!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURaOW9Mem53RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDZ9oLznwE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURaM0lfOGpRRRAB","author":"Debbie Doom","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW26lUnAOTNyDw9o3ZlvK_DTlMv34xIshZwqxZ1pGniId70tfaNkg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-09-26","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURaM0lfOGpRRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDZ3I_8jQE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURacE9XMThRRRAB","author":"Brian Flowers","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI9zGCwEu3aJZQbxD-ZCFb9gWWXQzhUaMobISPnJOGQZo0-aA=s120-c-rp-mo-br100","rating":5,"date":"2023-09-24","text":"Explained my problem very well. I was kept informed about the things needed and done to resolve the problem. Was fixed in a timely manner.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURacE9XMThRRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDZpOW18QE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNaNi02alFBEAE","author":"P Rose","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWaqjO-YscmwzoDOLe4xp3zt5YxV6jLwqrXtWqooHjbzA20liw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-09-18","text":"The Service team was awesome!  Very nice and welcoming.  Great communication and quick service turnaround.  I’m new to area so knowing I have such a friendly and reliable service team for my vehicles is a great thing!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNaNi02alFBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICZ6-6jQA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNaa3RmT05BEAE","author":"Bryan Dombrowski","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI1vsFDHg80EFmxGKP3jZPEpd5PXZv6b0tWzzcM4C9nC3VwKQ=s120-c-rp-mo-br100","rating":5,"date":"2023-09-07","text":"I contacted five dealerships in the last month and ian gave better service than all of the others combined. Allan worked hard to get me a great finance deal. They gave me hotel and dinner recommendations, and we covered tourist things to do in the area. My wife and i buy new vehicles every year and we never get the quality of service we received this week. I could not be happier.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNaa3RmT05BEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICZktfONA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNadlA2ZzdBRRAB","author":"Maurice Neveu","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX29R8ixPZ637X1mUgC2WUopY_tYTvddrhL-2gpKb9b760CrGSE=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-09-06","text":"People were very friendly and helpfull","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNadlA2ZzdBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICZvP6g7AE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURwOWNteFJnEAE","author":"Ed Manley","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKzF9-Ya9qh38dYmteqLOzzx9t-G8aSI1GHcO_YtvYSoc8q=s120-c-rp-mo-br100","rating":3,"date":"2023-08-26","text":"My husband brought the car in for an oil change. I wanted to use my rewards to pay for some of it and i couldn't find my member number. They would not look it up! Too busy?!! This aggitated me very much!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURwOWNteFJnEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDp9cmxRg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURwNVA3UDhBRRAB","author":"Leona Finch","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKwCkxZZAlsZl2-GGRbHv8Lq58j8H_Bbyp4s7lsFUp8mJ6zPQ=s120-c-rp-mo-br100","rating":5,"date":"2023-08-16","text":"If you need a great car or truck this is the place to go  great service  great people  my second  car I have bought  from  them","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURwNVA3UDhBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDp5P7P8AE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNwOV9HNk53EAE","author":"Jennifer Romaine","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJc4VsrGkzzPTomXOPHf3zJ6kx515p4-qcmBo2pXHKo2L1h3w=s120-c-rp-mo-br100","rating":5,"date":"2023-08-12","text":"I bought a 2021 Silverado High Country from another dealership, have had many, many issues with it since. The service dept. at the original dealer was less than helpful (to put it mildly) to try and resolve the issues. Having had a previous Chevy vehicle serviced at Jim Cook I decided to bring the truck in for them to try and diagnose / resolve.\nI am so thankful for these people!! Landon is my service manager, he went above and beyond to chase down what the issues were, including bringing in someone in from GM to drive and troubleshoot. They were in touch frequently and explained every step along the way. The shop is a busy one (understandably!!) but they worked tirelessly on my truck, I left there with great peace of mind.\nI can truly & honestly say, they have a customer for life after such a pleasant experience. I was a fool for not buying my truck from these wonderful people to begin with!  Thank you again & again to Landon & the rest of the service team!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNwOV9HNk53EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICp9_G6Nw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNwb19lVHN3RRAB","author":"Tonya","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIPogH5HfiPqsr6LUjmT9CLa8g5QxZEJY4tTPeqGIQ3uqDs=s120-c-rp-mo-br100","rating":5,"date":"2023-08-09","text":"Gary McNeeley was the best. He listened to what I was looking for and when one came in he called and I went to look at it and bought it. Everyone at Jim Cooks Chevy are very friendly and always go above and beyond. Thank you guys so much.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNwb19lVHN3RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICpo_eTswE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURKeVBXVy1BRRAB","author":"Alfred Washington","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJusOpWbp6XLxU1bHzCdDtWeLwn9LhiPynHjPj7UlXzA-BYAA=s120-c-rp-mo-ba12-br100","rating":4,"date":"2023-07-09","text":"Lost my keys to my Pontiac, went to jim cook, ask them could they  cut me a key for my vehicle, the friendly employees looked it up! Fast friendly service had me in and out 20 mins tops with instructions on how to program the key riding every since","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURKeVBXVy1BRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDJyPWW-AE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNKbzZYQlJREAE","author":"Bandit","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJnLW74dIDq3_FfnpvHebgK5wTENQv9Aexy3tWhUoOT35eLqQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-07-05","text":"Ean was very helpful and polite. Answered all our questions.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNKbzZYQlJREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICJo6XBRQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNKc2FqYXlBRRAB","author":"William Archer","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocISydJn4IRrqtWJSLNGN3RKOVN4m8zhxUSPWgLI-Ql2kH_cKQ=s120-c-rp-mo-br100","rating":5,"date":"2023-06-29","text":"Great, if they didn't know the answer to something they could find out who did know, and friendly.  Very easy to work with.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNKc2FqYXlBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICJsajayAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNKOExmRUtnEAE","author":"Robert Tyler","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIyoAeeabWeKlftVeOSZdQ8wC_bMnRXyhxAMZQAj52gzHTVQA=s120-c-rp-mo-br100","rating":5,"date":"2023-06-19","text":"Very helpful finding the truck I was looking for. Very satisfied with the whole experience.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNKOExmRUtnEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICJ8LfEKg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUR4OVo2bWNBEAE","author":"Keith Wallace","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVyS2BjApYd7ZpqCv9VRGC4naP0RfnzLWjWnnBLsJTHeb_qAFtU0A=s120-c-rp-mo-ba12-br100","rating":4,"date":"2023-06-13","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR4OVo2bWNBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDx9Z6mcA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUR4M3FUV29BRRAB","author":"S R","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVGgvHFEjN44zg91gkNIFzgrsCOPAOEoy0SuGTQgJTRHiV6gElH=s120-c-rp-mo-br100","rating":5,"date":"2023-06-08","text":"The team is a group of hardworking individuals but more than that they’re down to Earth people. Very helpful and kind people to work with. You can’t ask for better than these guys. Definitely recommending them to friends and family. Thank you Ian, Gary, and Jeremy! Thank you Jim Cook Chevrolet!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR4M3FUV29BRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDx3qTWoAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUR4NHB2ZFd3EAE","author":"Kimberly Burleson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWW_jo9e5ish6s-9EYhfrpR2ncerQw67EPDvr2qPFvTDUSUa5NcDQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-06-05","text":"This service team goes above and beyond to accommodate the most complicated issues.  I am thankful for the patience and eagerness to help me with my car.  Thanks to all!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR4NHB2ZFd3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDx4pvdWw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUR4bUlDV2tRRRAB","author":"Colton Marie Jones","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW45MWiPX9-5VmQv7tkWs6fF6rs4lVmmVgIGoqOOHcMhlDeoI8e=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-06-01","text":"I wanna tell yaul If you’re wanting to car shop this is the place to go. I don’t think I’ve ever had an easier and nicer experience when buying a vehicle before. We bought a 2024 Chevrolet Silverado 2500 and worked with Ian. He was professional, knowledgeable, and didn’t push us into the deal like most salesmen. A huge shoutout to Al as well, he was great in assisting us to. The sales manager Jeremy was so helpful with getting us in the truck of our dreams. We are absolutely over the moon about our new truck. Thank you Ian, Al, and Jeremy !","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR4bUlDV2tRRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDxmICWkQE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN4djVfbVZREAE","author":"tommy Holbrook","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLdr2tuAToisShxXJceVbgUNF2oQeVP1pHFSPIZd8Yj6DOIiw=s120-c-rp-mo-br100","rating":5,"date":"2023-05-29","text":"Good honest people and friendly!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN4djVfbVZREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICxv5_mVQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN4M3ZHM0VBEAE","author":"richard cooper","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKGsfti9ovnZDDthHb0U7CsCjPgottRLgXvTNX-kahGvafakg=s120-c-rp-mo-br100","rating":5,"date":"2023-05-18","text":"Very friendly, professional, and extremely helpful. I travel over an hour to get there so they can take care of my car.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN4M3ZHM0VBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICx3vG3EA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN4bXNibnVBRRAB","author":"Gary Mcneely","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIMDQqLrV3fnqnaD5TavYOxMv5KKWYiXvdjYYh433nf7JKTYg=s120-c-rp-mo-br100","rating":5,"date":"2023-05-15","text":"Very professional and great service","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN4bXNibnVBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICxmsbnuAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN4dExlb213RRAB","author":"Scott McClure","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUngkqmf_q4ABprIzO83AIE9OFipsAknv8ZtmHog40-AQ309vk=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-05-11","text":"Great service!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN4dExlb213RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICxtLeomwE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURSNi1hSHRRRRAB","author":"Elizabeth Caudle","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK1b9xXmRaG_kyZx-632XqvUefCfbQbtP9J-AQubL0V6sr-iQ=s120-c-rp-mo-br100","rating":5,"date":"2023-05-04","text":"The best people that I have every met","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURSNi1hSHRRRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDR6-aHtQE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURSd2E2UlFBEAE","author":"john bailey","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK9wWy57Qq-LSUhHxzex_MMCzKMK_JzT3QCJBTP3sC77TQppQ=s120-c-rp-mo-br100","rating":5,"date":"2023-04-26","text":"Been trading with Jim Cook chevrolet for 25 years and still going back","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURSd2E2UlFBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDRwa6RQA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURSNXV1cUNREAE","author":"T Three","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI0gkZ2x6aQOHIVQmgzKNKxniCXpRoSe0cR4-KGBbfDTF646Q=s120-c-rp-mo-br100","rating":5,"date":"2023-04-24","text":"Gary McNeely and the team at Jim Cook Chevrolet were wonderful to do business with. Jim was honest and very communicative, which is hard to find these days. It was the best car buying experience we have ever had!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURSNXV1cUNREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDR5uuqCQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURoLV9hdWlRRRAB","author":"Scarlet Whitesides","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXMjm34QKFthGp4iJAYw3gPbaEqyy5EqGRDBJB4evmUtXRrxix3=s120-c-rp-mo-ba12-br100","rating":3,"date":"2023-04-20","text":"It has been 86 days since my GMC was dropped off at Jim Cook for repair.\n\nUpdate: Our GMC has been with Jim Cooks for 119 days as of today. The part to fix our vehicle is still not being manufactured, so there is still no estimated time as to when we will be getting our GMC fixed :( We have updated our review to a ⭐️⭐️⭐️ solely due to the efforts the folks at Jim Cooks are making to accommodate our needs while we continue to wait on the unknown ETA for a part to fix our GMC.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURoLV9hdWlRRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDh-_auiQE%7C%7C?hl=en","owner_reply":{"text":"Hi Scarlet,\n\nI have tried reaching out to you twice over the last two days and was unable to speak with you. As you have discussed with your Service Advisor Mike, the Diesel Particulate Filter (DPF) that is required to repair your vehicle is currently on backorder from the manufacturer due to a shortage of raw material and supply chain issues. While I realize this situation is frustrating, we have been in contact with General Motors regarding your repair for the entire length of time your vehicle has been down. We have escalated your part service case to the highest priority and at this point have been speaking with our GM representatives on a weekly basis waiting for updates. While we have been hoping for a quick resolution, we have no control over GM's ability to produce this part, which is why we have had you in one of our Service Loaner vehicles for more than 80 days at this point free of charge. I would love to speak with you more about this if you could return my call at (828)652-3221.  Landon","date":"2023-03-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNSdVktcEJREAE","author":"Debbie Franklin","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIyyICOV0vJMt_sZcj1cg67xqXFt1OYXu1-7lUUo8sVl95Y=s120-c-rp-mo-br100","rating":5,"date":"2023-04-06","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNSdVktcEJREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICRuY-pBQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNSeHNXOXlBRRAB","author":"Gayle Pittman","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI7CA9WyOpZd7z0IXwcnNCFMaZUaGfp3M_kv7455EVXeQ3J1w=s120-c-rp-mo-br100","rating":5,"date":"2023-03-31","text":"Good quick service","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNSeHNXOXlBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICRxsW9yAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNSb09pdm53RRAB","author":"Chad Nicholson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWQzgo0jMKU5NE7bfGrcnE9thMwzO6RpwNBgx9Z9RPUIkUbQAD9=s120-c-rp-mo-br100","rating":5,"date":"2023-03-22","text":"Appreciate the communication with the service manager and helping me understand my situation and options.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNSb09pdm53RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICRoOivnwE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURoeVpIOU9BEAE","author":"Karen West","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVCk71i-NVhyQ9hv92CF_6Gs1_Ojw0dsOvD1p5oPPhqQBvtvYEaVQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-03-12","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURoeVpIOU9BEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDhyZH9OA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURoNXQ3UEFREAE","author":"Daysha Mack","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocInSKgjisJUKBF2KDlFYdOvlDwMhsAKj2e-oduJ9u3QnXDiTA=s120-c-rp-mo-br100","rating":5,"date":"2023-03-07","text":"Very friendly and helpful. Thank you to Ian for doing everything he could to get me into my new car. Thank you to the staff for being helpful","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURoNXQ3UEFREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDh5t7PAQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURoeFBMaDBnRRAB","author":"Laura Salas Bonilla","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWA_SQqsXT0f4E3-qSXNI3ePEsBF40YmyhnXRePYkdhCq951mRD=s120-c-rp-mo-br100","rating":5,"date":"2023-03-01","text":"It was a good experience as usually","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURoeFBMaDBnRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDhxPLh0gE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNoei1Pd2lBRRAB","author":"Michael Phillips","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIb3d7ff3AYM_jxClQ8W7XaXl-weU4TX9IE9gGij3hDxrAUCg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-02-25","text":"Absolutely nice and helped us the whole time, 10/10 would get a car there again","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNoei1Pd2lBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIChz-OwiAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNobjZLMDB3RRAB","author":"lonny payne","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU5wz2FWjjl3fOPuyjucUq2aHHZKsqRCcslfeXtspViWhzStT30=s120-c-rp-mo-br100","rating":5,"date":"2023-02-25","text":"Very friendly staff and very helpful service","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNobjZLMDB3RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIChn6K00wE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNoNTV6LUV3EAE","author":"Sarah Grech","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXZG2ST6y7nM4xTIBogkzZz0ytkumIHgrEzuH_8TsvlKQFcvGw0=s120-c-rp-mo-br100","rating":5,"date":"2023-02-24","text":"Very fair and honest dealership. When you call ask for Al. He was very helpful, kind and friendly. Al and Allen were a great team and made the process very simple.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNoNTV6LUV3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICh55z-Ew%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNodzgyeUZBEAE","author":"Ronald McGovney","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUJ8R3UgOGKRftQePMKSakfdz9t7pk4ZXQ6OcC5BsKjI6L7B_tu=s120-c-rp-mo-br100","rating":5,"date":"2023-02-20","text":"Finished my truck service 3 hours earlier than I expected. Great people, great service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNodzgyeUZBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIChw82yFA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNocWRmMzJBRRAB","author":"Joel Abee","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX3HF-jbAHOuxIR5JM-xuJoNWdtbTX297oF1cYwEQtbmWW3wAw=s120-c-rp-mo-br100","rating":5,"date":"2023-02-16","text":"Very pleasant","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNocWRmMzJBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIChqdf32AE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNoaVpEOURnEAE","author":"Johnnie Banks","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV0o3NX0VMeR0IXYCyuDEdjT7dzJA1O8eGHpl1eG9LldyDromm4=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-02-15","text":"I had ordered seatbelt extenders and when they came I was informed that they were not charging for them because GM considered them safety items","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNoaVpEOURnEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIChiZD9Dg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNoN3RtNXlRRRAB","author":"Buz Buzogany","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKwhTNd_X-YDU1fauo60q_Ch26UeXdmyG1vZM3uXN01P-B5UA=s120-c-rp-mo-br100","rating":5,"date":"2023-02-13","text":"I received immediate attention to my problem, and even though I was a walk-in, my issue was solved in less than 45 minutes.  Everyone was courteous and respected by time.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNoN3RtNXlRRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICh7tm5yQE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNoOFBhTlNREAE","author":"ML Boehme","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKepv4ZMVCjOjTMmvoRp5EFMTCP_2xKbFAG9mYwmyeHTwrPKQ=s120-c-rp-mo-br100","rating":5,"date":"2023-02-03","text":"Great service with good friendly people.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNoOFBhTlNREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICh8PaNSQ%7C%7C?hl=en","owner_reply":{"text":"Thanks ML!","date":"2023-02-09"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURCLVplUXJBRRAB","author":"F Trull","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWNMAYJjkAGqnqbQ3Us_ZFoH3J4i3rHbSo6Z5iryjrEns5RHwUGtQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-01-31","text":"Jim Cook's is a clean facility with a great selection of vehicles. A staff member named Jeremy was so courteous as to reach out to us immediately after a visit we paid where things didn't go for us ( my husband and myself ) as we'd planned.\nJeremy spoke with me about what may have happened and extended courtesy on our behalf in order to resolve our issues. He wanted to help us find what we were looking for.\nI'd say Jim Cook's is an honest and hard-working business who care about their customers and are willing to go beyond the standard level of customer service to provide their best.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURCLVplUXJBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDB-ZeQrAE%7C%7C?hl=en","owner_reply":{"text":"This is Jeremy with Jim Cook. Thank you for bringing this to our attention. This is not acceptable and I would like an opportunity to discuss this situation in more detail. Please give me a call at (828) 652-3221 at your earliest convenience.","date":"2023-01-24"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURBM1lYd2h3RRAB","author":"Rachel Nichols","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjULvhb27D0wVudGecDiVEfPYFVlvwa-oUkeGf5x2h4aFEWghCRQ1g=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-01-30","text":"It was just amazing experience Al was the best dealer. Thank u Rachel Nichols","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURBM1lYd2h3RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDA3YXwhwE%7C%7C?hl=en","owner_reply":{"text":"Thanks Rachel!","date":"2023-02-09"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURCOWQ2UXF3RRAB","author":"Stephanie Pritchard","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUIsLx8zNnU7atZTiLwdZ9RDKdEID0aKFBN6vKDdzDOe7YSk4Ku=s120-c-rp-mo-br100","rating":5,"date":"2023-01-25","text":"Chris, Jeremy, and Allen were all so helpful in helping me purchase my Equinox. Compared to past purchases at other places, they really made this an easy and enjoyable experience! Honest and dependable, what a great team!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURCOWQ2UXF3RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDB9d6QqwE%7C%7C?hl=en","owner_reply":{"text":"Thanks Stephanie!","date":"2023-02-09"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURCbVpQUzVnRRAB","author":"Mike Mallardo","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJAj19CKeyr5ti9OZQSnOGihnig3axFXicgQBUg0cwb-uspaQ=s120-c-rp-mo-br100","rating":5,"date":"2023-01-23","text":"Ian worked very hard to get me in something that worked well for me and my budget. He made sure to be honest and showed me everything that could be done for me. It was a long day of back and forth but Ian worked his magic and it worked out. I can’t say enough about my experience and have already been sharing my great experience there with others.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURCbVpQUzVnRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDBmZPS5gE%7C%7C?hl=en","owner_reply":{"text":"Thank you for the kind words! We appreciate your business!","date":"2023-01-24"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNDdDZ2Yi1nRRAB","author":"Laura Salas","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW_fTZuLxTutIyATqhCzwgSRyt9dQ3WrQ7rKeIt1B6NceEM53Yk5A=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-01-19","text":"It is always a pleasure to use Jim Cook services, everybody is always so nice with me and they help me much mpore tha expected","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNDdDZ2Yi1nRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICCt6vb-gE%7C%7C?hl=en","owner_reply":{"text":"Thank You Laura!  We value your business and your feedback!","date":"2020-11-19"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURCLXVTbXdnRRAB","author":"Kathy Harris","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX41ZAGNCrwX_uYMKD675YH9Iy94VY94JpvI5c9ROnLNyEQWgOJcQ=s120-c-rp-mo-br100","rating":5,"date":"2023-01-17","text":"Always fast and efficient to deal with.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURCLXVTbXdnRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDB-uSmwgE%7C%7C?hl=en","owner_reply":{"text":"Thanks Kathy!","date":"2023-02-09"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNCbS0teGdnRRAB","author":"maria bishop","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVH-SNia_J4DE7EL46PG7ivpNHA6-2vBt4_dtw-40IOSyh35heQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-01-05","text":"While on a trip to Nashville Tennessee my husband's truck had mechanical problems, The service department made it possible to repair the issues and he was back on the road, Thank You for going above and beyond to make this happen. GREAT PEOPLE AND OUTSTANDING SERVICE!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNCbS0teGdnRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICBm--xggE%7C%7C?hl=en","owner_reply":{"text":"Thanks Maria!","date":"2023-02-09"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNCdGNfZjNBRRAB","author":"Chris Roper","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIuj40sbDVgvETsoumERUojS5BRghLjRMORgSByazE8snTihQ=s120-c-rp-mo-br100","rating":5,"date":"2022-12-31","text":"I have not decided upon a purchase as of yet, but like always the customer service and friendly, knowledgeable staff always make a great experience when I am looking to upgrade to a new vehicle.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNCdGNfZjNBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICBtc_f3AE%7C%7C?hl=en","owner_reply":{"text":"Thanks Chris!","date":"2023-02-09"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNCMmEyWDZnRRAB","author":"Pat Hennessee","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX2ej_ChO09nGn99U-U1wYvRa8vELbDtcPytAhNycW_treNV_k=s120-c-rp-mo-br100","rating":5,"date":"2022-12-29","text":"Very helpful and professional","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNCMmEyWDZnRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICB2a2X6gE%7C%7C?hl=en","owner_reply":{"text":"Thanks Pat!","date":"2023-02-09"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQtNy1lWDZnRRAB","author":"Dano Mite","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKWchWvA9pm32OQvk0mjXX-poHGPYB1RxCfpNgWQPf6pjO2zb-x=s120-c-rp-mo-ba12-br100","rating":5,"date":"2022-12-13","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQtNy1lWDZnRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgID-7-eX6gE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQtNXRHNlRBEAE","author":"Joshua Mentzer","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIvfTSc72Rnwb1Ys3c-8I9Nd3mfBnahkDa6zxehoizXhgFW7g=s120-c-rp-mo-ba12-br100","rating":5,"date":"2022-11-28","text":"Al was very nice and helpful and showed me everything about my new truck","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQtNXRHNlRBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgID-5tG6TA%7C%7C?hl=en","owner_reply":{"text":"Thank you, Mr. Mentzer!","date":"2022-12-02"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQtb3ItRWRBEAE","author":"Cecelia Smith","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXD5L0qpjLZAA4_CEjMA5nOCOhNgzQ0ofQvp91L9euyCtqq2KFPaA=s120-c-rp-mo-ba12-br100","rating":5,"date":"2022-11-25","text":"I brought my car here to fix because businesses in this town aren't good with trouble shooting what's wrong with your axels and why your car is going through rotors and shakes. My car now drives better than it did when I bought it. it was worth the money I spent to get it fixed considering what I put into my car at the other places. Marion tire, did not put a bolt back in my brake caliber and there is no way it could fall out because of how it is placed against the rotor and it messed my brand new rotor up. My husband called and told them about it and he was told that they couldn't prove it was their mistake, like it could come out on its own, not!!...Ummm that's why I'm bringing my car to Jim Cook for now on.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQtb3ItRWRBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgID-or-EdA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUMtal9MczhRRRAB","author":"Kyle P","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWqC8Kbp7hDevAB9TZzuWl5w29QnVh7Gh8FQH_K6xDF1alEk86a=s120-c-rp-mo-br100","rating":5,"date":"2022-11-16","text":"Great service department, they communicate everything to the customer and stay focused on your issues until they are correct.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMtal9MczhRRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIC-j_Ls8QE%7C%7C?hl=en","owner_reply":{"text":"Thank you so much!","date":"2022-12-02"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUMtcmR6LTZRRRAB","author":"Ron Stafford","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVU71QFftW9aoKGNLubrqdh0ptmS0eJN1iIpGZCTTY19A7RIQUM=s120-c-rp-mo-br100","rating":5,"date":"2022-11-10","text":"First honest GM dealer I have experienced!! I will always use them.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMtcmR6LTZRRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIC-rdz-6QE%7C%7C?hl=en","owner_reply":{"text":"Kind words Ron, we appreciate it!","date":"2022-12-02"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUMtN2I2QlRBEAE","author":"Lee Faust","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJpqF70PxxynCZCzdoObyifOptE9mgxQaBfk4gX1P0iWqAAVQ=s120-c-rp-mo-br100","rating":5,"date":"2022-11-10","text":"Very nice staff.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMtN2I2QlRBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIC-7b6BTA%7C%7C?hl=en","owner_reply":{"text":"Thanks!","date":"2022-12-02"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUMteHNqSmNBEAE","author":"Jim Forrest","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ-XffdI5SLder5Seu7RIyV9P_TsniHHHGVl3zWuw01yUaW5g=s120-c-rp-mo-br100","rating":4,"date":"2022-11-02","text":"The issue was repaired.\n\nThere was some kind of ring left on the drivers seat.  It looked almost like a coffee cup ring.  What ever was set on the seat left a ring that was cleanable.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMteHNqSmNBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIC-xsjJcA%7C%7C?hl=en","owner_reply":{"text":"Glad we got it fixed for you Mr. Forrest!","date":"2022-12-02"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUMtbUpheXhRRRAB","author":"Heather Parker","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIUlemAHa1v7LbCgbWlkmHjv3YSuCJ8VDzfsa5nIE8tKCzg1w=s120-c-rp-mo-ba12-br100","rating":5,"date":"2022-10-26","text":"Great communication! Very accommodating to meet our schedule and get all the paperwork signed. Made the car buying process so simple and quick. Ian was great to work with.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMtbUpheXhRRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIC-mJayxQE%7C%7C?hl=en","owner_reply":{"text":"Thanks so much!","date":"2022-12-02"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURlMzk3MzdBRRAB","author":"Peter Rutherford","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIf_w75yz_ahxIKD_TAPtIRN1Ph7xturGZ1CT0JtbzTR6Ujmw=s120-c-rp-mo-br100","rating":5,"date":"2022-10-23","text":"Came in for oil change,next thing you know, windshield is replaced,your customer service goes above and beyond,very nice company and people are fantastic,thank you very much.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURlMzk3MzdBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDe39737AE%7C%7C?hl=en","owner_reply":{"text":"Thank you so very much!","date":"2022-12-02"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURlczV2ZkZREAE","author":"Delmar Gene Cannady, Jr.","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXLsbtoGBCA_B_cvwn28NxWr0yPjh3vvL-xOkGqhb7re_-SWqXL=s120-c-rp-mo-ba12-br100","rating":5,"date":"2022-10-19","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURlczV2ZkZREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDes5vfFQ%7C%7C?hl=en","owner_reply":{"text":"Hi, we really appreciate your positive review!","date":"2022-10-20"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURlNDRDcEpnEAE","author":"Katie Runion","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJnEzn2G4WcYjFgVKSuM2bk-3-R9UPrclpOtFBetYeUP66XUw=s120-c-rp-mo-br100","rating":5,"date":"2022-10-18","text":"Al and Jeremy were sooooo good!!! Professional, considerate, and fast with our truck purchase!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURlNDRDcEpnEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDe44CpJg%7C%7C?hl=en","owner_reply":{"text":"Thanks so much Mrs. Runion, we appreciate your business!","date":"2022-10-20"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURlcVlUSjVRRRAB","author":"C. L. Jackson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJWHXOCpzqt0J5M3ZFHkh9bEU-Hf9XBIBc794uFcNShZCeATw=s120-c-rp-mo-br100","rating":5,"date":"2022-10-13","text":"excellent staff do a great job","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURlcVlUSjVRRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDeqYTJ5QE%7C%7C?hl=en","owner_reply":{"text":"We look forward to your next visit! Take care!","date":"2022-10-20"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURla2JPQjZRRRAB","author":"FisherMobile Home Park","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIEUm74VQRF92AC6RH6PEjW8t7vhbNA9df8nllB4brt9wupfQ=s120-c-rp-mo-br100","rating":5,"date":"2022-10-12","text":"Staff was very professional. Work was completed in a timely manner, they answered any questions that I had. Very pleased.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURla2JPQjZRRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDekbOB6QE%7C%7C?hl=en","owner_reply":{"text":"Thank you again for choosing Jim Cook Chevrolet-Buick-GMC and we hope to see you again.","date":"2022-10-20"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURld2J5N0tnEAE","author":"Heather Collins","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ6YBqtW5AO15eoNfrh7VrNQt-r_ewuJTvAppiPkQqpCewtlQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2022-10-11","text":"Just did a very low hassle deal with Ian and he worked hard to get me where I needed to be and then personally delivered my new ride. Thanks so much for making us a 2 car family!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURld2J5N0tnEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDewby7Kg%7C%7C?hl=en","owner_reply":{"text":"We want all our clients to have a comfortable and stress-free experience with us!  Thank you again for choosing Jim Cook Chevrolet-Buick-GMC and we hope to see you again.","date":"2022-10-20"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURlN0x1dmVREAE","author":"James Moore","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocITQnde1ZXLX80oBUuxfYBhySkef67WzqoAEeu0Ca4E9h9KIA=s120-c-rp-mo-br100","rating":5,"date":"2022-10-04","text":"We had the pleasure of working with Ian Buchanan at Jim Cook Chevrolet. Ian worked with us to find my wife her new 2023 Buick Encore GX. The whole team was a pleasure to work with, patience, honesty and integrity is what we received with Ian and Jim Cook Chevrolet.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURlN0x1dmVREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDe7LuveQ%7C%7C?hl=en","owner_reply":{"text":"Hi, thanks for taking the time to leave a review. We sincerely value your business and look forward to your next visit!","date":"2022-10-20"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURlcU1YU0h3EAE","author":"Pam Died","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLK9Ht8wHNHNwskS87804pyY6khV6kHeuXzRmEILCG59GDTgw=s120-c-rp-mo-br100","rating":5,"date":"2022-09-30","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURlcU1YU0h3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDeqMXSHw%7C%7C?hl=en","owner_reply":{"text":"Hi, thank you for the high star rating!","date":"2022-10-20"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNldTV6U21RRRAB","author":"Bre B","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUp262UVQ7aBVGIX9-zt1_gMk-Iz_91GjFJkQq6bnzIOjmwNZs=s120-c-rp-mo-br100","rating":5,"date":"2022-09-24","text":"I enjoyed purchasing a new vehicle from Jim Cook Chevrolet. The staff made the entire process enjoyable and easy. Chris my salesman, was great as well as the manager Jeremy. I would recommend buying a car from here!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNldTV6U21RRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICeu5zSmQE%7C%7C?hl=en","owner_reply":{"text":"Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!","date":"2022-10-20"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNlNWJ6LWJ3EAE","author":"Kelsey Williams","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLJDgXfOTOaubzRLujY9p_kHHKpS-vTYIH3pDhFPVsQK_fIwQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2022-09-19","text":"Great experience!  I worked with Chris Lewis and he was so wonderful!   Wry responsive and communication was great. Having the vehicle delivered to me was the icing on the cake!  Super quick and easy process!  Would definitely recommend this dealership!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNlNWJ6LWJ3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICe5bz-bw%7C%7C?hl=en","owner_reply":{"text":"Hi, thanks for taking the time to leave a review.  We're pleased to know we have been able to exceed your expectations and really help you out!","date":"2022-10-20"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNlbGI2cEZ3EAE","author":"Sadonia Melton","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ-7rAAPCav68V06GvAPxhhujppqUnh_KYVHbMaqWJhpiS0mg=s120-c-rp-mo-br100","rating":5,"date":"2022-09-19","text":"Cynthia is the friendliness person I have ever met. The vehicle they gave me to drive while mine was being fixed, was awesome. Teddy took the time to look at my car Saturday for me. Everyone was so concerned and nice.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNlbGI2cEZ3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICelb6pFw%7C%7C?hl=en","owner_reply":{"text":"We think Cynthia's pretty fantastic as well! :) Thanks for the kind words and glowing review as well as your business!","date":"2022-10-20"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNlMnEzSWlnRRAB","author":"Scott Revis","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXG-0hqNskhvdVM-YoQdxIZX7Mv7IRnSnDbEE_RdE_Ew8gDso0T=s120-c-rp-mo-br100","rating":5,"date":"2022-09-12","text":"It was like a commercial! Gary, Gary, and Allen were unbelievable! It was the best experience buying a car that I have ever had! We finished up about an hour after the dealership closed and Gary sat in the my new truck and programmed everything for me! Best service that I have ever had!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNlMnEzSWlnRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICe2q3IigE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Mr. Revis, for such a great review - we're glad we were able to help you & we appreciate your business!","date":"2022-09-15"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNlNVBpdFRREAE","author":"Krickett Militello","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK2J9Kg4CZ2B3u5Rt00Mki4ZpyjFg-i29FYqi-bmzdyQFJOjQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2022-09-06","text":"Always a pleasure. Service department looks out for what I need - and doesn't push something I don't!  I appreciate that.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNlNVBpdFRREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICe5PitTQ%7C%7C?hl=en","owner_reply":{"text":"Thanks, Krickett!! :)","date":"2022-09-15"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUR1NzZYbXB3RRAB","author":"Mark Buchert","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWkc81O-_t-VbHzQ8x-691s4LVsfJhlLznB2gDizIA3eNddlPjrzw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2022-09-02","text":"Quick, easy, no BS car purchase. Awesome condition vehicle and was better than the ad even stated online. Great price for vehicle. Highly recommend","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR1NzZYbXB3RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDu76XmpwE%7C%7C?hl=en","owner_reply":{"text":"Mark, we thank you for your review & your business!","date":"2022-09-15"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUR1cGM3NEpnEAE","author":"Dustin Frost","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUJAPfeOYAxJPO6cfqd58JqFUpW-csIR5Io2S9Vav4PHLw3bmPT=s120-c-rp-mo-ba12-br100","rating":5,"date":"2022-08-25","text":"Completely transparent on cost, value and basically everything in the process. Honored some pricing and such that I had no clue on and dealerships from my area would have burned me. That's why I went down the mtn to check them out. Just a good hometown style dealership. Highly recommend to just give them a try if you anywhere close to the location.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR1cGM3NEpnEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDupc74Jg%7C%7C?hl=en","owner_reply":{"text":"Thanks for such a glowing review, we appreciate your business!","date":"2022-09-15"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUR1b2R6T1B3EAE","author":"mark curran","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLRU1WepaRsSmdZHguTiZ9CvApS9ar6Dmad7ylMSsb_-vrNIg=s120-c-rp-mo-br100","rating":5,"date":"2022-08-22","text":"it was very professional and pleasent....very friendly staff... i was acutally happy when i left there....its was a great palce to do business...i drove from asheville to visit the dealership ( about 1 hour)","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR1b2R6T1B3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDuodzOPw%7C%7C?hl=en","owner_reply":{"text":"Thank you Mark!","date":"2022-08-22"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUR1Mk9PNEtREAE","author":"Rebecca Loftis","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV96qd6Vkc8ezOQ2q3cuPzYDf4SmX7bWFlwSUPw0PNw_YXIxRU=s120-c-rp-mo-br100","rating":5,"date":"2022-08-12","text":"My experience with Jim Cook Chevrolet has always been positive!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR1Mk9PNEtREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDu2OO4KQ%7C%7C?hl=en","owner_reply":{"text":"We're glad to hear it! Thanks!","date":"2022-08-19"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN1NzhtN3JnRRAB","author":"Donnie Hilzendager","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUbMV25OQAbNQfc0Y1wfPOrbYAHZFELAYv94ZPIdURUKRZ8eRcf=s120-c-rp-mo-br100","rating":5,"date":"2022-08-09","text":"Everything was smooth. The sales staff took great care to make sure we knew what we needed to know about the vehicle and the finance manager did as well on the service contracts and other items we purchased. Thanks for making it easy!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN1NzhtN3JnRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICu78m7rgE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the business & 5-star review!","date":"2022-08-19"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN1azZiUU9nEAE","author":"Susan Pool","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLjnZA678iwJoXMDXUSLa8x7bJVX82J5Vk8YdVXEoM1YvwNjQ=s120-c-rp-mo-br100","rating":5,"date":"2022-08-05","text":"I had a great experience buying a new car at Jim Cook Chervrolet. From the moment l walked in until the time I walked out with my new Buick the staff were so helpful and made the experience a pleasant one.  My salesman, Al, was wonderful!  I appreciate his positive personality and thank him for being such a good listener.  Thanks to Allan for working later to help me finish the paperwork and did it all with a great attitude.   Thanks to the great folks at Jim Cook for making my experience a pleasant one!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN1azZiUU9nEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICuk6bQOg%7C%7C?hl=en","owner_reply":{"text":"Thank you, Susan!!","date":"2022-08-19"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN1dy1Yd2lBRRAB","author":"Becky Parker","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVZzrWxveYNg1TiSIE1Vyowp6HqvhHN93TTkZqsaM8okZ8ZWd14=s120-c-rp-mo-br100","rating":5,"date":"2022-08-04","text":"My husband and I purchased a car today. And Al Zayas made the experience so wonderful! Thank you also to Allen Pruitt who helped make it go smoothly as well.  Highly recommend!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN1dy1Yd2lBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICuw-XwiAE%7C%7C?hl=en","owner_reply":{"text":"Thanks Becky!","date":"2022-08-19"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN1cmN2cmxRRRAB","author":"RL Hoilman","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIzbgXPMa0XuOVd153WGb5fOdPlP4fIb1Xgwyi-Bra_xAnDPQ=s120-c-rp-mo-br100","rating":5,"date":"2022-08-03","text":"These people are local people that know how to treat you!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN1cmN2cmxRRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICurcvrlQE%7C%7C?hl=en","owner_reply":{"text":"Thanks RL!","date":"2022-08-19"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN1MW9qZVp3EAE","author":"David Arnold","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWJV8XdX-VBLmppqAoJ_WX-kwZCJCDY7GpwoLZrA1t80PM1fJD2uw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2022-07-27","text":"Good to work with!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN1MW9qZVp3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICu1ojeZw%7C%7C?hl=en","owner_reply":{"text":"Thanks David!","date":"2022-08-19"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUMya2FPSG1nRRAB","author":"Redbadger Compton","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJSABE47sVhe7aIrJjiiJxAUAadAO9HKljITRtSRPU8X_KzM6La=s120-c-rp-mo-ba12-br100","rating":1,"date":"2022-07-19","text":"When the supposed honest army boy salesman there sales you a car and the cigarette/power out put doesn't work and the financing manager says it's not covered by the warranty but it wasn't working so much for them being honest a bunch of lying crooks and the army boy is supposed to be honest just a disgrace to his uniform do not buy a car go to the one in Morganton all they do is try their hardest to screw you over but the service dept especially the lady that works there is awesome she is helpful just don't buy anything from the army boy cause if he doesn't know anything about the cars he sales. Just shows what kind of soldier he was most likely not double checking equipment I wouldn't want to serve in a fix hole with someone like that","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMya2FPSG1nRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIC2kaOHmgE%7C%7C?hl=en","owner_reply":{"text":"Hello, this is Jeremy Davis, the sales manager at Jim Cook. I apologize that you did not receive the proper handling of your issue. I am a little confused about the situation, as I have not been made aware of the problem until now. I would like an opportunity to take care of you the best I can. Please, at your convenience give me a call here in the office. Thank you","date":"2022-04-23"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN1b0pPVnZ3RRAB","author":"Danny Skaggs","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKi48lErsL68Ytcc9d73PW7YZ2ZjfgzRxyR_giOGWf7ee1EcQ=s120-c-rp-mo-br100","rating":5,"date":"2022-07-18","text":"From start to finish they go out of there way to make you like you are dealing with a very honest dealership","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN1b0pPVnZ3RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICuoJOVvwE%7C%7C?hl=en","owner_reply":{"text":"Thanks Danny!","date":"2022-07-21"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURPMDZQZ3F3RRAB","author":"Jessica Caudle","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLAb7Z80s8nWUq6p9yKrJ-PVaZ3l2cX-ggTRFzLF8Qn8a1Uq7iI=s120-c-rp-mo-br100","rating":5,"date":"2022-07-13","text":"I had an oil change scheduled, the staff was very polite and respectful. They were very quick with their work but also very detailed with their work. I truly appreciate every employee at Jim-Cook Chevrolet and all their hard work!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURPMDZQZ3F3RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDO06PgqwE%7C%7C?hl=en","owner_reply":{"text":"Thank you Jessica!","date":"2022-07-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNPdjlIc0tBEAE","author":"John O","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK5mDfRxPDPK3fMRjJNmrnFw8zLa9M-BfXM7ETZ-oYkwZ1rcQ=s120-c-rp-mo-br100","rating":5,"date":"2022-06-23","text":"Here’s the deal, near or far, do yourself a favor and consider Jim Cook. As a McDowell resident, I deal with them 100%. Service, I call Landon and Cynthia. Sales, ask for Jeremy and Al. Above all, Erin is top notch with any questions you might have. I trust multiple cars to their care. We are blessed that they are local and and believe in service after the sale.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNPdjlIc0tBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICOv9HsKA%7C%7C?hl=en","owner_reply":{"text":"Thank you for such a kind review, John!  We appreciate your business!","date":"2022-07-21"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNPdC1QeW93RRAB","author":"Tiffany Bush","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJf3-vumpIZ-9qBQoGdHVQTkbjpsBFP5Nm_4h09Oo7SKl3LXw=s120-c-rp-mo-br100","rating":5,"date":"2022-06-22","text":"Great experience, very professional","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNPdC1QeW93RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICOt-PyowE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Mrs. Bush!  We appreciate your business!","date":"2022-07-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNPc3VmTEtREAE","author":"Doc King","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIyvG1zcjOrwuVVHUyezxpBCtIqyZQIVbvi6ot2jOL2K4ygVg=s120-c-rp-mo-br100","rating":5,"date":"2022-06-06","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNPc3VmTEtREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICOsufLKQ%7C%7C?hl=en","owner_reply":{"text":"Thanks Doc!","date":"2022-07-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNPNHJxa1hREAE","author":"Steven Clark","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXGGpaqK_RvC-HtWLbGd_6Aaxp6NvbZsBqPXcEj2XBpYGzxYeh3=s120-c-rp-mo-ba12-br100","rating":5,"date":"2022-06-05","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNPNHJxa1hREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICO4rqkXQ%7C%7C?hl=en","owner_reply":{"text":"Thanks Steven!","date":"2022-07-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQyaGJhdUR3EAE","author":"Candice Workman","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIJdAVdS3dq0GvbdLCrrFyO_DysMuqHu7MHdSG7860ADvEwPg=s120-c-rp-mo-br100","rating":5,"date":"2022-05-19","text":"Quick and friendly service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQyaGJhdUR3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgID2hbauDw%7C%7C?hl=en","owner_reply":{"text":"Thank you, Mrs. Holda!","date":"2022-06-08"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQycW8tdUV3EAE","author":"Gene Gardner","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKd2YcuESOj5COuL2EQ-RrLZFDmh9oGzsA8JCvT0s0EVCFH_A=s120-c-rp-mo-ba12-br100","rating":5,"date":"2022-05-11","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQycW8tdUV3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgID2qo-uEw%7C%7C?hl=en","owner_reply":{"text":"Hi, thank you so much for your high rating.","date":"2022-05-12"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQyaE9lc3pBRRAB","author":"Eric Brown","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJvIQ_0GBMjiOzjpU5gZ3bywwJpG5mkTL0gZn3hXWUeNPcReQ=s120-c-rp-mo-br100","rating":5,"date":"2022-05-06","text":"Good and fast service friendly group","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQyaE9lc3pBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgID2hOeszAE%7C%7C?hl=en","owner_reply":{"text":"Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!","date":"2022-05-12"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUMyOTZHZnBRRRAB","author":"Marchelle Sparks","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVqCsGT-89ebuUmpy7f3-3Rs_HpiIJPLO51gid6XnrySKz1x70X5w=s120-c-rp-mo-ba12-br100","rating":5,"date":"2022-05-01","text":"Had my car inspected. Fast and friendly staff. Will go back.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMyOTZHZnBRRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIC296GfpQE%7C%7C?hl=en","owner_reply":{"text":"Hi there, we are very happy to have provided you with such a positive experience!","date":"2022-05-12"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUMyOGJTa2xRRRAB","author":"Jean Randolph","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUrGOKbV2Jpt2gJA7mDA5M_rNcEBky03awxoF7WyhWSx8YiNZ0=s120-c-rp-mo-br100","rating":5,"date":"2022-04-23","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMyOGJTa2xRRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIC28bSklQE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the 5 star review!","date":"2022-04-28"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUMyLXRHTEd3EAE","author":"lloyd hise","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocICEblzGt4uCYgk2SKNaSbZGyRTh7Zcaq3CfeC53l9KBJf_Gw=s120-c-rp-mo-br100","rating":5,"date":"2022-04-18","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMyLXRHTEd3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIC2-tGLGw%7C%7C?hl=en","owner_reply":{"text":"Thanks for the 5 star review!","date":"2022-04-28"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURXdE1MYVh3EAE","author":"Christian Williams","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKuuxaEueobvKglCiMhkqy4cIO363vZerGvHMDoqmpjj4OZOQ=s120-c-rp-mo-br100","rating":5,"date":"2022-03-16","text":"The People were great. Thanks","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURXdE1MYVh3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDWtMLaXw%7C%7C?hl=en","owner_reply":{"text":"Thanks Christian, we appreciate your business!","date":"2022-03-21"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNXajV1VnVBRRAB","author":"Jesse Paxton","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIjElJSNyspnFlIy5mhsJxXnu1EZlbSmPvucQy9RXpQ5lttWA=s120-c-rp-mo-br100","rating":5,"date":"2022-03-09","text":"Staff was very good.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNXajV1VnVBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICWj5uVuAE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the 5-star review Jesse, we appreciate your business!","date":"2022-03-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNXMWE3cU9nEAE","author":"kyle greer","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIOvST60b7X2xY1_Jal05wimb7y-nw2yXeFGbX-ImjMLuJ_0Q=s120-c-rp-mo-br100","rating":5,"date":"2022-03-03","text":"As someone who used to work there I can honestly and true fully tell you that this is hands down the best dealership in town! Starting with sales you have Lee, Jeremy, hunter, Al and can’t forget Gary, who are literally the best sales people I’ve ever met they are always on top of everything making sure there customers are happy and have what they need. Then you have service, Cynthia is a very great person who is always on top of everything in the service department, moving on to the parts department you have Casey and Tyler, great guys friendly and definitely on top of everything! Can’t forget the man himself Landon the service manager really great guy always staying busy and making sure everything is up to par. Can’t forget Harvey the alignment man who in my personal opinion is the best alignment man in this town, he knows his stuff and is very good at his job.I always recommend my friends and family to come here because they have service that is unmatched by anyone else. Keep up the good work guys!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNXMWE3cU9nEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICW1a7qOg%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great review Kyle!","date":"2022-03-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNndS1DOUlREAE","author":"Matthew Phillips","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUT_6eIuIPMdcirhTnMrF2_hLnb5Ymv-Tvamo2dZarYauuEvon8=s120-c-rp-mo-ba12-br100","rating":5,"date":"2022-03-01","text":"Great parts, service and sales department.  All top notch employees with impeccable customer service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNndS1DOUlREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICgu-C9IQ%7C%7C?hl=en","owner_reply":{"text":"Thanks for the 5-star review Matt, we appreciate your business!","date":"2022-03-21"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNXMHFtajdRRRAB","author":"Jeremy Ward","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWGOos73KCS_W4kpaVqvT6sDVgshqWkbYA9_ollk90X9JGLemhRVw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2022-02-22","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNXMHFtajdRRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICW0qmj7QE%7C%7C?hl=en","owner_reply":{"text":"Thanks Mr. Ward!","date":"2022-02-24"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNXLUo3T3JRRRAB","author":"Adrian Pearson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWqXeVOYr40LiKIVkD5iXGfE-NDWd891wJRpJh-O1We-FWcxo27=s120-c-rp-mo-br100","rating":5,"date":"2022-02-17","text":"Extremely simple. Had a brief conversation about what I needed in my next vehicle. He explained options GM offered to fit those needs. He even took the time to explain a few other things to consider when purchasing my next vehicle. We built it. I was kept informed of expected arrival and we bought it! Looking forward to building the next one, I hear it might be all electric!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNXLUo3T3JRRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICW-J7OrQE%7C%7C?hl=en","owner_reply":{"text":"Thanks Mr. Pearson!! :)","date":"2022-02-24"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURtOTViTmpRRRAB","author":"Jonathan Hutchinson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKnb3X05NHoIoY5RJjYBJW5bbp8wWeyYJ8ZztwtuSiNkhY_3Q=s120-c-rp-mo-br100","rating":5,"date":"2022-02-12","text":"Great place to do business. It was the quickest car deal we’ve ever made. Very polite and professional and made sure everything was good to go before we left. Al was such a pleasure to do business with.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURtOTViTmpRRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDm95bNjQE%7C%7C?hl=en","owner_reply":{"text":"We appreciate your business as well as the glowing review.","date":"2022-02-24"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURteTQtcWJ3EAE","author":"Landon Miller","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKvqU6ZEO5NJKapK8PET5rcjVY6bB0I1lbBkTLP2mtG2rU5mg=s120-c-rp-mo-br100","rating":5,"date":"2022-02-09","text":"I dealt with salesman Hunter, Manager Jeremy, and finance Allen. All three were welcoming, professional, and made the experience great. I would definitely recommend this dealership to others looking  others looking for a vehicle.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURteTQtcWJ3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDmy4-qbw%7C%7C?hl=en","owner_reply":{"text":"Thank you Mr. Miller!!","date":"2022-02-11"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURtMGRIQWV3EAE","author":"Kathy D Harris","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKsa1U6um8MtNUBFP2HyacWHBZE9JBKb87lTDzeZOReKi7Bkg=s120-c-rp-mo-br100","rating":5,"date":"2022-01-31","text":"Wonderful staff an fast service","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURtMGRIQWV3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDm0dHAew%7C%7C?hl=en","owner_reply":{"text":"Thanks Kathy!","date":"2022-02-11"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURtM08tbF9BRRAB","author":"animeniac_15 *","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUhQO9urpmNFrsiAhhWKh0MwplwkZRwhrTSnbcr317VQrMQDd2I=s120-c-rp-mo-br100","rating":5,"date":"2022-01-22","text":"Good all around experience. No complaints at all.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURtM08tbF9BRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDm3O-l_AE%7C%7C?hl=en","owner_reply":{"text":"Thank you!","date":"2022-02-11"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNtMjY3MHFRRRAB","author":"Chris Linson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIjIR_ZedcQ5XfrGqdBO_0fF4DpSxQMrW6VcsE-uwDLZlxb3w=s120-c-rp-mo-br100","rating":5,"date":"2022-01-10","text":"Very courteous, timely and professional","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNtMjY3MHFRRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICm2670qQE%7C%7C?hl=en","owner_reply":{"text":"Thanks Chris!","date":"2022-02-11"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNtMF83WjNBRRAB","author":"Robert Carver","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLNTccGWfSj-WClLG2BtWONG237ZK3eItqvabCz5gsgWT8Y2A=s120-c-rp-mo-ba12-br100","rating":5,"date":"2022-01-08","text":"I have been around this business a long time, you won't find a better guy to work with than Jeremy Davis. Easy to deal with and no games, hard to find in a new car store this day in age. I have bought 4 vehicles from him and I will continue to bring my business here.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNtMF83WjNBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICm0_7Z3AE%7C%7C?hl=en","owner_reply":{"text":"Thank you so much, Mr. Carver, for your kind words - we'll be sure to pass them along to Mr. Davis.","date":"2022-02-11"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNtdGFqMDZRRRAB","author":"Kimberly Poteat","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV65S_0H9NT6ypw2acPn34_SbIzE4feBB55AgRqT55Cn5SV8tOm8A=s120-c-rp-mo-ba12-br100","rating":4,"date":"2022-01-04","text":"Asked them to check fluids, they didn't. But I was charged $105 for 2 filters that I'm still not sure we're really changed","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNtdGFqMDZRRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICmtaj06QE%7C%7C?hl=en","owner_reply":{"text":"We're sorry to hear your experience wasn't as good as it could have been.  We've reached out to you via the number we have on file to discuss this further, we look forward to hearing from you soon.","date":"2022-01-06"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNtaGY3TEZBEAE","author":"Ricardo Rivera","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocInba594dF53vXyj9zJ1we954yzkuHfdUxhNYPTaYjX-6nXYQ=s120-c-rp-mo-br100","rating":5,"date":"2022-01-03","text":"Best experience ever!!! everybody in this branch is so professional starting with Al Zayas.I’ll recommend This place to everybody that I know","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNtaGY3TEZBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICmhf7LFA%7C%7C?hl=en","owner_reply":{"text":"Thanks Ricardo!","date":"2022-01-06"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNtMGZUR2JBEAE","author":"Sally Tatler","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX34oeCy_o82YPBQyuElcRMcBTvYK96hbwADSGtSkfhsI24Cso=s120-c-rp-mo-br100","rating":5,"date":"2021-12-31","text":"Needed a new back-up camera.  It was ordered and came on time.  It was in stalled in avout an hour and I can now see what's behind me.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNtMGZUR2JBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICm0fTGbA%7C%7C?hl=en","owner_reply":{"text":"Thanks Sally, we're glad we were able to help!","date":"2022-01-06"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNtanNyeG5RRRAB","author":"Cameron Mckinney","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUPfKBxlFl2yLrUYn2pLR32m1T_NHNdaR3sU4vVMX6VAJXneTE=s120-c-rp-mo-br100","rating":5,"date":"2021-12-28","text":"Great people great service","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNtanNyeG5RRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICmjsrxnQE%7C%7C?hl=en","owner_reply":{"text":"Thanks Cameron!","date":"2022-01-06"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNtOG8yUXNBRRAB","author":"Brett Paduch","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJx1jEUePbHrXZCzwQ90vDxRFj4Rhv6xKNO6sjzfAAgAIQT-w=s120-c-rp-mo-br100","rating":5,"date":"2021-12-24","text":"Jeremy, Hunter, and Allen are consummate professionals. It’s so refreshing to do business with down-to-earth, sincere, and transparent people. I can’t say enough great things about my vehicle buying experience at Jim Cook Chevrolet. The owner of this dealership is very fortunate to have such a great team in place. You can’t help but want to make your next vehicle purchase with them.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNtOG8yUXNBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICm8o2QsAE%7C%7C?hl=en","owner_reply":{"text":"Thanks Brett!! Thanks for your business!","date":"2022-01-06"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNteXNPU0l3EAE","author":"Steve Ulicky","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVm7tD1z7DfrhhQJAFhzHqKJICs3f9e05-xTbCafMR59hFvW8Y9=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-12-24","text":"Honest workers.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNteXNPU0l3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICmysOSIw%7C%7C?hl=en","owner_reply":{"text":"Thanks Steve!","date":"2022-01-06"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNtOHNLZG93RRAB","author":"Dixie Hoyle","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIcAgvP4xtgt602d4DmjQ2on0hs5I-EIACwIelBQpZML7rA9w=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-12-23","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNtOHNLZG93RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICm8sKdowE%7C%7C?hl=en","owner_reply":{"text":"Thanks Dixie!","date":"2022-01-06"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNtd29MZnJ3RRAB","author":"Janice Schmidt","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVLhFIuDlMazWanNdHh6ZqZ9Jt-y_48f2uYgROfb_xzei1KiQ6w=s120-c-rp-mo-br100","rating":5,"date":"2021-12-22","text":"We bought a GMC truck and while we've owned a lot of cars, this was our first venture into trucks.  Hunter was our salesperson and he was excellent.  He's very knowledgeable about vehicles and their features and specifally about the truck we bought.  We asked him about every feature that was listed and his answers helped us understand what we were buying.  When we took possession of the vehicle, he patiently went over everything, every button, every feature every question we had.  He's an asset to your dealership.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNtd29MZnJ3RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICmwoLfrwE%7C%7C?hl=en","owner_reply":{"text":"Such kind words!! Thanks Janice!! We appreciate your business!","date":"2022-01-06"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNtakxudjBnRRAB","author":"Scott Murphy","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIEeB_TCYvgWgF8fYzTr0yfQrVvH5eqCR1Is6ZEAn3eX_2srQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-12-20","text":"Best truck buying experience I've ever had.\nThank you.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNtakxudjBnRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICmjLnv0gE%7C%7C?hl=en","owner_reply":{"text":"What a great thing to say in a review!  We're so glad we were able to help you!  Thanks for your business!","date":"2022-01-06"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURHN1kzbXZRRRAB","author":"Bryant M","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXmpZM8qEE_dAxYtnr6GebIIg7t_uNe3t-B7MwmpvcJAzbOjoSFiw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-12-06","text":"Worked with Al to purchase a new Sierra SLT. Great to deal with. While process was great.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURHN1kzbXZRRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDG7Y3mvQE%7C%7C?hl=en","owner_reply":{"text":"We appreciate the kind words and the business!  Happy New Year!","date":"2022-01-06"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURHeFpUakZBEAE","author":"Terri Johnson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWGB0aPvFYlpmOa9mfH09Kcw_voQeKuFLdlgnS6-xNZwz8_C96K=s120-c-rp-mo-br100","rating":5,"date":"2021-12-03","text":"Jim Cook has been an amazingly great partner for my car purchases.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURHeFpUakZBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDGxZTjFA%7C%7C?hl=en","owner_reply":{"text":"Thanks so much Terri!","date":"2022-01-06"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURHdWVXajV3RRAB","author":"miranda stevenson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV7kNrNPnTkK8X-nZ_FXfB_X1ihjhozTWzlDZV6_nYlw1WOni7xJQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-12-03","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURHdWVXajV3RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDGueWj5wE%7C%7C?hl=en","owner_reply":{"text":"Miranda thanks for the 5 star review!!","date":"2021-12-03"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURHX3VXTlpREAE","author":"Patti Holda","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXuhfsyuOxnnAWFA1PZA4Z9N39aj0QqX1Kn6b19H2xKSMDtOU7LSg=s120-c-rp-mo-br100","rating":5,"date":"2021-11-29","text":"Very quick and speedy service. Efficient, courteous staff who are not just business-like, but friendly and neighborly. I always like my community dealership!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURHX3VXTlpREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDG_uWNZQ%7C%7C?hl=en","owner_reply":{"text":"Patti we appreciate YOU!! Thanks for the business as well as the kind words!!","date":"2021-12-03"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURHMXVEUnp3RRAB","author":"brenda hefner","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIoweHn845IYRYoS02YJ8amtfWGU6JxUmZsCVPFnvS_zXyRXA=s120-c-rp-mo-br100","rating":5,"date":"2021-11-27","text":"I found everybody I came in contact with at the dealership to be respectful, friendly, and helpful.  I could not have asked for a better experience.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURHMXVEUnp3RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDG1uDRzwE%7C%7C?hl=en","owner_reply":{"text":"Brenda that's good to know, thanks for sharing such a great review!","date":"2021-12-03"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURHdHZmd0tREAE","author":"tracie roberts","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWW2ujIcyoRUtyYZ5obVK0dt340xezMFQgit7qWWJYLTmIjIwwhBg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-11-27","text":"Everyone there was absolutely 100% sweet, nice and nothing but family","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURHdHZmd0tREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDGtvfwKQ%7C%7C?hl=en","owner_reply":{"text":"Awww Tracie, what kind words!!! Thanks for the business and the great review!!!","date":"2021-12-03"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURHekx1T3hnRRAB","author":"Glenn Lewis","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJqdwIWcfh8QfC_axbyBV2ygbenGwl-Ij85KZQaA8FiwivoaA=s120-c-rp-mo-br100","rating":5,"date":"2021-11-20","text":"I was told by parts store that alternator was bad and your service department tested with right eguipment it turn to be battery","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURHekx1T3hnRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDGzLuOxgE%7C%7C?hl=en","owner_reply":{"text":"Mr. Lewis we're glad we could be of assistance!  Thanks for the glowing review!","date":"2021-12-03"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNHay02UnF3RRAB","author":"Kristie Parsons","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJOD3picHrb__WQpM65_0R-MqVajBJvHDaqN7tfok55P6ap-w=s120-c-rp-mo-br100","rating":5,"date":"2021-11-08","text":"Great working with Hunter and Allen on the deal. Great dealership and service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNHay02UnF3RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICGk-6RqwE%7C%7C?hl=en","owner_reply":{"text":"Kristie that's an excellent thing to say! We're glad we could help!","date":"2021-12-03"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNHemFTdmVnEAE","author":"Tina Krafft","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJRx2366kdmO0eRTYTMQl6SeqNzjY4mxycyRGy3KtseuLlGDw=s120-c-rp-mo-br100","rating":5,"date":"2021-11-05","text":"AL is great! He is nice and he helped me get a good deal on the car I wanted.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNHemFTdmVnEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICGzaSveg%7C%7C?hl=en","owner_reply":{"text":"Thanks Tina!  We'll be sure to let Al know about your awesome review!","date":"2021-12-03"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNHc1lqa1h3EAE","author":"Diane Dennie","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJU6l_si6X5hlUkpFfxfayDwDR-UMpm_24swIsu0uZc7uxWWg=s120-c-rp-mo-br100","rating":5,"date":"2021-11-01","text":"You can’t beat Cynthia that works in the service department. Absolutely the friendest most helpful person ever","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNHc1lqa1h3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICGsYjkXw%7C%7C?hl=en","owner_reply":{"text":"Diane we will be sure to pass along your kind words.  Thanks!","date":"2021-12-03"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNHX3NUcWZ3EAE","author":"Matthew Browne","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKaz6zUS7ATikUZ6hHf-Tj2wmMhugGk2bu25Mmo6jf0ZypKqY12=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-10-30","text":"Great car show today! Nice to see a  car dealership that cares about car people!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNHX3NUcWZ3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICG_sTqfw%7C%7C?hl=en","owner_reply":{"text":"Thanks Matthew - we're glad you enjoyed it.","date":"2021-12-03"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNHdE5pQUdnEAE","author":"Christopher Dean","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI2FDzqEqHzicq0VLcxiDNvNBdnmCZ-FkZm94xAy-bwR68QeA=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-10-21","text":"My mechanic  shop frequently  uses the parts department  at Jim Cook. Casey and Tyler are excellent  and extremely  dedicated","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNHdE5pQUdnEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICGtNiAGg%7C%7C?hl=en","owner_reply":{"text":"Thanks Mr. Dean, we appreciate your business & we'll pass along the kind words to Tyler & Casey!","date":"2021-10-29"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNHbEtpTmhnRRAB","author":"Richard Ellis","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVOB-BrCYO285ohKnULgo-OvcyN50mBxRCBfS7eBMVdhFZwpaeY=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-10-21","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNHbEtpTmhnRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICGlKiNhgE%7C%7C?hl=en","owner_reply":{"text":"Thanks Mr. Ellis for the 5 stars!!!","date":"2021-10-29"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNHc0xxcmdnRRAB","author":"Roger Bowman","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUX6Trnotx3TptXwgdJoD839BNzdEABhImEVSdmhpegx7a3pfZ9rA=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-10-18","text":"Very pleasant experience, very knowledgeable thanks Casey.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNHc0xxcmdnRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICGsLqrggE%7C%7C?hl=en","owner_reply":{"text":"Thanks Roger, we'll pass along your kind words to Casey!!","date":"2021-10-29"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQ2NjdYcTRBRRAB","author":"Tonya Davis","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIWmNTy6jJmU5TmyLcrnU40OH1fkvA6hriu0QCEaSZUw9fE=s120-c-rp-mo-br100","rating":5,"date":"2021-10-12","text":"Jim Cook Chevy did an excellent job fixing my car. They were very informative. The only thing I would add is, they should have more loaner cars or even cars that customers can pay to rent since there isn't a car rental place in McDowell County. It was very hard to find a way back and forth to work for 3 days.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ2NjdYcTRBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgID667Xq4AE%7C%7C?hl=en","owner_reply":{"text":"Thank you for the awesome review!! We appreciate your business!!","date":"2021-10-29"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQ2M2VIa2hnRRAB","author":"Joel Hobby","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocICsVDOH71QFokWTJJFl5Nqtc02us7tXcmFAzESAGucSTSKfA=s120-c-rp-mo-br100","rating":5,"date":"2021-10-08","text":"Always great service. They look after me.\nWill continue to buy trucks.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ2M2VIa2hnRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgID63eHkhgE%7C%7C?hl=en","owner_reply":{"text":"Thanks so much for the kind words Mr. Hobby!! We appreciate your business.","date":"2021-10-29"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQ2b3Yzd1BBEAE","author":"Kathryn Hollifield","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKQwyYGVJoyzCDPikpNPOrFTpbztWEuQ9E1jU7SD2Ct81ZO_A=s120-c-rp-mo-br100","rating":5,"date":"2021-09-24","text":"Extremely Professional","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ2b3Yzd1BBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgID6ov3wPA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQ2OU1yTWVBEAE","author":"Carma Burleson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocINRdNzce88sHfxotATECvdxVmQS2hiehcn_ACvLr7t9SvZ4SB2=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-09-22","text":"We absolutely loved our experience with the staff, very friendly and professional. Would recommend this dealership to anyone.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ2OU1yTWVBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgID69MrMeA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUM2azZpMlhnEAE","author":"David “PY” Teseniar","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW2weTh1YdRwkgnfUAr9c7Dt8wSG5lTnyCvAv7XX2YpVOAibDK4=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-09-11","text":"Very good place to buy a good car.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM2azZpMlhnEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIC6k6i2Xg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUM2bGVMY0FREAE","author":"Ryan Mayberry","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLt0OJw4AGqrLBCj8uFPf_pYikd4PxWFzAp2btJwiw0fiGNFw=s120-c-rp-mo-br100","rating":5,"date":"2021-09-09","text":"Great","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM2bGVMY0FREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIC6leLcAQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURhd2FmUFpBEAE","author":"Savannah Wild","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXarlXq3VCj5ZDo3YH26CZzeqAgWuXDULV0n53ltFAdJtyIrdAz=s120-c-rp-mo-br100","rating":5,"date":"2021-08-23","text":"Such great customer service! Staff was knowledgeable and very helpful when figuring out what needed to be done with my vehicle.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURhd2FmUFpBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDawafPZA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURhbG9TOWFnEAE","author":"Lori Cannon","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLHVWAhz0ITSAoTkvg5gO1z3fFGj5PBqY1EFZoI2O2XS5OMrA=s120-c-rp-mo-br100","rating":5,"date":"2021-08-20","text":"Great customer service. Always  a pleasure dealing with this dealership.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURhbG9TOWFnEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDaloS9ag%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURhdk5fQkRnEAE","author":"Josh Hensley","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLLzpYSM9x8nkarbBVtTvs5l14WudQQvcYT-1oyt23MDWUneA=s120-c-rp-mo-br100","rating":5,"date":"2021-08-16","text":"Absolutely amazing. Everyone at Jim Cook Chevrolet makes you feel like family.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURhdk5fQkRnEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDavN_BDg%7C%7C?hl=en","owner_reply":{"text":"Thanks Josh! We appreciate your business!","date":"2021-08-20"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURhaUtMLXN3RRAB","author":"Ruben Holandes","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX1E4fT615XtkYRcYAofQGYuIK72E0h9USs4LyREIjJXPIzkas=s120-c-rp-mo-br100","rating":5,"date":"2021-08-13","text":"Parts and service members Casey and Tyler were very helpful in locating and installing the desired correct equipment for my vehicle.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURhaUtMLXN3RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDaiKL-swE%7C%7C?hl=en","owner_reply":{"text":"Glad to hear you had a good experience with our Parts Dept - we'll be sure to pass along your kind words. Thanks Much!","date":"2021-08-20"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNhODVHWWZ3EAE","author":"Ge Haskins","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVGuzJVIW_8sk6cPKesH8K7K38O2SvaHjvzWWuGT9JZ4ElQtyCA=s120-c-rp-mo-br100","rating":5,"date":"2021-08-09","text":"We had the best experience! Gary McNeely is a true professional as he went over and above the call of duty. I flew into the Asheville airport early morning August 5 and Gary was there to pick me up. He even offered to have someone pick me up at my house some 300 miles away if necessary. We went to the dealership and everything went smooth with the entire staff. I would highly recommend this dealership for any new or used vehicles. I honestly feel like there will be service after the sale with this dealership. Thanks again for the service, hospitality & friendship!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNhODVHWWZ3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICa85GYfw%7C%7C?hl=en","owner_reply":{"text":"Thanks for such kind words & for your business!","date":"2021-08-20"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNhcy1tTDZBRRAB","author":"randy allen","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK6_xXhN0UkRiSvSzpOoEpoWImRyu6Wjmon0z9ZUl4m-R-WQA=s120-c-rp-mo-br100","rating":5,"date":"2021-08-09","text":"The guy was awesome he worked us in as soon as he could which was really fast ,because some how our appointment hadn't made it in the system and i was gonna have to reschedule ,Great group of people there have dealt with them since 2012","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNhcy1tTDZBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICas-mL6AE%7C%7C?hl=en","owner_reply":{"text":"Thank You Mr. Allen!  We appreciate your business!","date":"2021-08-20"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNhcmZUalF3EAE","author":"David Waters","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJphmgT6QndQIU54R7Op5UX7iCwI8E_-oadex6SPdy9I-V4xw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-08-06","text":"This is the second vehicle I have purchased here in the past year.  This dealership gives you the small town 100 percent customer service oriented experience that I wanted.  This is something that is missing from most of the large dealerships.  My sales person Gary is a template for how all sales associates need to be.  He is calm, doesn't apply pressure, and feels like he wants to make the purchase experience favorable at every step.  This was the primary reason I skipped all the dealerships close to me and drove 75 minutes to Jim Cook.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNhcmZUalF3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICarfTjQw%7C%7C?hl=en","owner_reply":{"text":"Thank You Mr. Waters! Glad we were able to help!","date":"2021-08-20"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNhNmU2dVpBEAE","author":"Tonya Davis","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocInIWTbiVDgAoSVBjNJGJtCdslC9p-vxz3hLzUS9TyyTU-mzg=s120-c-rp-mo-br100","rating":3,"date":"2021-08-03","text":"I was there to have 2 new tires put on the front of my car. My appointment was at 8:00 am and it took 1 hour to do this. To me,  this should not have taken an hour.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNhNmU2dVpBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICa6e6uZA%7C%7C?hl=en","owner_reply":{"text":"We apologize for the delay in your repair Tonya.  Feel free to reach out to Landon, our Service Manager, about these concerns.  We do strive to make everyone happy every time but we need to know when we don't quite reach those goals - that's the only way we can get better.  Take Care & Thank you for your business!!","date":"2021-08-20"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN5aGNIdWRnEAE","author":"gloria hensley","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX8Q9xUvSVDfAMkbgj34Ta00VESa_bQqYJIysTst2Mw_-kqs2-_Zw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-08-03","text":"It sucked!!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN5aGNIdWRnEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICyhcHudg%7C%7C?hl=en","owner_reply":{"text":"Thanks for the 5 stars Gloria, we appreciate it and your business!","date":"2021-02-09"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNhcnBDeFd3EAE","author":"Jimmy","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIfXtyauoXwey0DVxKaHQcwtgaw8mG66L_404V8skI_y68CHA=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-08-01","text":"The small town dealership vibe is what drew me here to look at trucks. I've been to other dealers the last couple weeks with literally hundreds of vehicles but you never see the same sales person twice. Gary was extremely patient and knowledgeable and Jeremy was helpful and willing to work with me to get me into the truck I wanted. Everyone was super friendly but also no-nonsense and quick with the deal, I like that. Highly recommend this place!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNhcnBDeFd3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICarpCxWw%7C%7C?hl=en","owner_reply":{"text":"Thanks Jimmy - we're glad we were able to help you and we appreciate your business!","date":"2021-08-20"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNhOXJlQ2R3EAE","author":"Joshua Whitaker","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI-61eibtfG5d41_jeZ3ijk222tqpJTBll8HAqILVTRemCQbQ=s120-c-rp-mo-br100","rating":5,"date":"2021-07-31","text":"Gary was super helpful throughout the entire process. I knew going in to the buying process that 2021 trucks were hard to come by, and it just worked out that they got some in right before I showed up. Definitely recommend shopping from a small town dealer and if you use Jim Cook, I highly recommend asking for Gary. Will definitely buy from them again in the future if I have a chance.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNhOXJlQ2R3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICa9reCdw%7C%7C?hl=en","owner_reply":{"text":"Thanks Mr. Whitaker, we appreciate your business as well as you taking the time to leave us such a glowing review. :)","date":"2021-08-20"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNhck5teEtBEAE","author":"The Roaming Reviewer","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUFlUaWyfOY0puxgvG0xP2fSzZ0U3yD_uy2FA4EVfe1q9spKBM=s120-c-rp-mo-ba12-br100","rating":4,"date":"2021-07-25","text":"Friendly staff.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNhck5teEtBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICarNmxKA%7C%7C?hl=en","owner_reply":{"text":"Thank you!","date":"2021-07-29"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNhbU5tbWZREAE","author":"Jon Burleson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUnBVb4vyOFBcwd0UpP3gV4eivQoiO0xCd7QlURZr-s-DURi5DIKQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-07-23","text":"Very nice and pleasant experience. Informative and listened well. I would recommend this dealership.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNhbU5tbWZREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICamNmmfQ%7C%7C?hl=en","owner_reply":{"text":"Thanks Jon!","date":"2021-07-29"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURxNzZIQk1REAE","author":"Mike Singleton","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJxfXF_w79SVhFrtaxGN04G2SlD1E8Gl-pc1QXE3GgzhIUmwg=s120-c-rp-mo-br100","rating":5,"date":"2021-07-19","text":"My vehicle trade in and purchase was seamless.  Al and Leah did a nice job of having all the paperwork waiting on me for a quick expedited purchase.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURxNzZIQk1REAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDq76HBMQ%7C%7C?hl=en","owner_reply":{"text":"Thanks for the 5 star review Mike.  We appreciate your business!","date":"2021-07-22"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURxOWQ2bVhBEAE","author":"Terry Owens","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLnhK5xuGbosxcFbgNaaU9tLxKbRSrqv5-ab7cj-B6UK3N83A=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-07-14","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURxOWQ2bVhBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDq9d6mXA%7C%7C?hl=en","owner_reply":{"text":"Thanks Terry!","date":"2021-07-22"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURxanVLc1FBEAE","author":"Cheyenne Meyers","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVb-_DzCEOSCnZpkKzwdHtDOKu4gcFtTpkmhh6tlVQEgXoHfLz8=s120-c-rp-mo-br100","rating":5,"date":"2021-07-08","text":"They were on top of everything and even worked on their days off to make the purchase happen for me. They went above and beyond and were simply amazing","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURxanVLc1FBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDqjuKsQA%7C%7C?hl=en","owner_reply":{"text":"Thanks Cheyenne for your kind words!! We appreciate your business!","date":"2021-07-09"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURxenR1MnB3RRAB","author":"Brandon Wilson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKGEqv_A001PeEWuEOUOplcwt65oSmD1BITGsYsFG4DFTPMCg=s120-c-rp-mo-br100","rating":5,"date":"2021-07-08","text":"Great job","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURxenR1MnB3RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDqztu2pwE%7C%7C?hl=en","owner_reply":{"text":"Thanks Mr. Wilson!! :)","date":"2021-07-09"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURxbXB5SDBBRRAB","author":"Andria Justus","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJS-je3ghCzbE12mF9X7VZAZa901kZxVBOZj0IENYaZ9IsLIg=s120-c-rp-mo-br100","rating":5,"date":"2021-07-05","text":"Very accommodating, very helpful, and over all just a good experience.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURxbXB5SDBBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDqmpyH0AE%7C%7C?hl=en","owner_reply":{"text":"So glad to hear that Andria!!! :)","date":"2021-07-09"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNxaTZLOW5BRRAB","author":"Danny Phillips","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW18UOnxih7ID2ZsFMiqORETaY8Gjkxu7J-AHEhTmNeAQVHNxE0=s120-c-rp-mo-br100","rating":5,"date":"2021-06-18","text":"Everyone were easy to talk to , and great to deal with.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNxaTZLOW5BRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICqi6K9nAE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the 5 star review Danny - we appreciate your business!!","date":"2021-06-24"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNxNDlhRTRBRRAB","author":"Gail Dills","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKulQ25WE2jwHbkm45QBHkUcga8FI1EGmB8U0hNEOZEwk7OnQ=s120-c-rp-mo-br100","rating":5,"date":"2021-06-17","text":"I have always had good service with Jim Cook Chevrolet...Everyone is very friendly and helpful.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNxNDlhRTRBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICq49aE4AE%7C%7C?hl=en","owner_reply":{"text":"Thanks Gail!! We appreciate your business and the great review.","date":"2021-06-24"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNxeXBPSDBRRRAB","author":"Steven Biddix","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK184Bb3tTOGnuX1-2tyuXojBs6YoCPq3ACnhP1vSSxZwy3Ww=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-06-02","text":"Very nice experience","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNxeXBPSDBRRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICqypOH0QE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great review Mr. Biddix & for your business!","date":"2021-06-11"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNxaUtTYlJ3EAE","author":"Freekie One","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJH50LPwlA-tNn-UZd1_1mz0fccaZDBxz12UZ7KEzkb-986VA=s120-c-rp-mo-br100","rating":3,"date":"2021-05-24","text":"Parts not readily available.  Scheduled Oil Change and dealership failed to make sure all the needed parts to perform the Job were on Hand.  This caused delay and getting the vehicle back in a timely manner","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNxaUtTYlJ3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICqiKSbRw%7C%7C?hl=en","owner_reply":{"text":"We hate to hear that your experience wasn't up to our standards.  I relayed your survey & review to our Service Manager who has been trying to reach out to you via phone & email unsuccessfully this week.  At your convenience please contact Landon at 828-652-3221.  Thanks for your business.","date":"2021-05-28"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURLajk2R1ZBEAE","author":"Corey Brown","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWAxaKM3VG8n2HW9auImECRkYlIMnXlkPqqiAvCm1FAQhPPLlM=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-05-20","text":"Found the car we wanted online and bought the car the same day. Jim Cook delivered the car to us directly, which is something that we have never done before. All in all, a very pleasant experience working with the great folks (Lee, Tiana) at Jim Cook Chevrolet.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURLajk2R1ZBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDKj96GVA%7C%7C?hl=en","owner_reply":{"text":"Thanks so much Corey!  We appreciate your business!","date":"2021-05-28"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURLMTZIWEx3EAE","author":"Tyla Devore","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUyUeZBsjhJUApFSPHmaB11GpaahoniWpM8eEA0TPM22cg4M_jP=s120-c-rp-mo-br100","rating":5,"date":"2021-05-19","text":"I always love working with them. Especially, Sam.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURLMTZIWEx3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDK16HXLw%7C%7C?hl=en","owner_reply":{"text":"Thanks Tyla!! We appreciate your business!","date":"2021-05-20"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURLMXJmWjhBRRAB","author":"Matt Moody","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXHyiBLYHEqoNketyGCSgTezGfXZtN69lIf8HmH_cq5CPNiSFkE=s120-c-rp-mo-br100","rating":5,"date":"2021-05-11","text":"What a great experience. Tianna was very accommodating, understanding and honest. Lea was a pleasure to get to know on our drive. I loved the ride from the airport, breakfast and wash bucket for my new truck. Jeremy made sure to answer my questions about pricing.  Keep up the good work everyone!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURLMXJmWjhBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDK1rfZ8AE%7C%7C?hl=en","owner_reply":{"text":"Matt we'll make sure Tiana, Lea & Jeremy see this! Thanks for your business!","date":"2021-05-12"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURLdHVLSjNRRRAB","author":"Abby Honeycutt","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJRtK25er3ZiCREyrLWVrU0AorGGa55NyEdxjibye9O_cm33g=s120-c-rp-mo-br100","rating":5,"date":"2021-05-11","text":"Some of the nicest people I have ever done business with!! Best dealership around!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURLdHVLSjNRRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDKtuKJ3QE%7C%7C?hl=en","owner_reply":{"text":"Awww.... Abby.... what a kind thing to say!!!  Thanks so much!!!","date":"2021-05-12"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURLMXRDclFBEAE","author":"Steve Lambert","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKbS5kQSti-bn1giw364jbHpEI6V4PPSlAMKXBx24jGte4IaA=s120-c-rp-mo-br100","rating":5,"date":"2021-05-10","text":"A great delivery experience from beginning to end.  The car was washed three times as pollen kept getting on it as they waited on my arrival.  This is my fourth GM product from this dealer, and I'm certain there will be more!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURLMXRDclFBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDK1tCrQA%7C%7C?hl=en","owner_reply":{"text":"Steve we sure hope you enjoy that new ride!!! Thanks Again!!","date":"2021-05-12"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURLeHFQUUlnEAE","author":"Tim Hollifield","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLzIowNfOOxs4j5pBbIcaSDWPmPcbKa_AitGCO1uXLxM-eo5g=s120-c-rp-mo-ba12-br100","rating":3,"date":"2021-05-09","text":"Helpful","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURLeHFQUUlnEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDKxqPQIg%7C%7C?hl=en","owner_reply":{"text":"Thanks Tim!","date":"2021-05-12"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURLX0xHVjZ3RRAB","author":"Jeff Hardin","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJqAxxIAHWLoyx7v82gneTwy5OaS0d_no5NADJcX23zwy7icQ=s120-c-rp-mo-br100","rating":5,"date":"2021-05-04","text":"Awesome dealership to work with. Purchased from out of town and the transaction went flawlessly. Thanks Gary for your help!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURLX0xHVjZ3RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDK_LGV6wE%7C%7C?hl=en","owner_reply":{"text":"Jeff, we'll pass these kind words on to Gary as well!! Thank you for the business!!","date":"2021-05-12"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURLNUwtVi1nRRAB","author":"Sherry Vines","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUdvXA9rYFUdsW7eQxcg77lzGl5ERZ3vXezpBZ7w5M_3r-bgHWF=s120-c-rp-mo-br100","rating":5,"date":"2021-05-01","text":"Very kind and doesn't hesitate to make things correct!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURLNUwtVi1nRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDK5L-V-gE%7C%7C?hl=en","owner_reply":{"text":"Thanks Sherry!  We appreciate your business!","date":"2021-05-12"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNLMTlYaTZnRRAB","author":"Lisa Cornett","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKXuhTKkrP0whFQO4d_5i8WDbvhpmuj-0oaIKToCqnuGz91aQ=s120-c-rp-mo-br100","rating":5,"date":"2021-04-22","text":"I was very happy with the customer service. I had a friend recommend this dealership and I have since recommended to a coworker. From the finance officer to the salesman to the owner excellent dealership. Special thanks to amy","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNLMTlYaTZnRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICK19Xi6gE%7C%7C?hl=en","owner_reply":{"text":"Thanks Lisa!! We'll be sure they all see your kind words as well!","date":"2021-04-22"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNLaDRyMGx3RRAB","author":"Krinn Evans","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJByw_Pm8KVLcKjb9FrCcxtoubYcWY5b--t07Kixq9H49tTQg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-04-21","text":"Lea Hall and all the staff at Jim Cook Chevrolet went above and beyond in finding and selling to me my Chevy Bolt.  The list of have to's was long but they managed to fill every one of them.  I will be shopping her again.\n\nI highly recommend this dealership.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNLaDRyMGx3RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICKh4r0lwE%7C%7C?hl=en","owner_reply":{"text":"Thank you Mr. Evans!  We'll be sure to pass this kind review on to Lea.","date":"2021-04-22"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNLdThYSV9BRRAB","author":"Christopher Melvin (Chris)","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXunMHK-6NL1-adxm35Frf_JDm0eWIPronToX-vGVg8hSufiPz_zw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-04-20","text":"Really happy with my experience with their service department. I'll be back.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNLdThYSV9BRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICKu8XI_AE%7C%7C?hl=en","owner_reply":{"text":"Thanks Mr. Melvin!! We appreciate this awesome review!","date":"2021-04-22"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNLNjZhc0R3EAE","author":"Bradley Reece","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIZkg81GgB5u08Wsuycde1-HAGgPuZr3gB6cw4bVjEIWn7rcQ=s120-c-rp-mo-br100","rating":5,"date":"2021-04-19","text":"Flawless","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNLNjZhc0R3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICK66asDw%7C%7C?hl=en","owner_reply":{"text":"Thanks Mr. Reece!","date":"2021-04-22"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNLcmZ1Q0VnEAE","author":"Robert Honeycutt","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJLE8ArrXrQmjycm_ie6HBibYcEvbUP5iJ3-g2O9kA4uBUw5g=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-04-14","text":"Wonderful lady at the service desk. Very helpful and professional.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNLcmZ1Q0VnEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICKrfuCEg%7C%7C?hl=en","owner_reply":{"text":"Awww.. kind!! Thanks!! We'll be sure to let Ms. Grindstaff know about your 5 star review!","date":"2021-04-15"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNLMVktdWtnRRAB","author":"Rickey Thomas","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK9tBldOqIOKsiaRcUPS-1L93zr7ICZzKKc3PfSgCHMuj1Bzw=s120-c-rp-mo-br100","rating":5,"date":"2021-04-13","text":"Great People.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNLMVktdWtnRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICK1Y-ukgE%7C%7C?hl=en","owner_reply":{"text":"Thanks Mr. Thomas!! We think you're pretty great too!! :)","date":"2021-04-15"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNLNGRxTkZ3EAE","author":"Robert Dodd","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJMU3MVJFJOP2slrkARR1CkvB7tVQDjtviQoPWYL9qXcVBrYQ=s120-c-rp-mo-br100","rating":5,"date":"2021-04-08","text":"Lea Hall and my Salesman Chris were top notch professionals and very friendly.  Made my purchase seamless. I will recommend them to my friends.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNLNGRxTkZ3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICK4dqNFw%7C%7C?hl=en","owner_reply":{"text":"Glowing review - thanks much Mr. Dodd!  We'll be sure to pass your kind words along to Mr. Lewis & Mrs. Hall and we'll tell them to be on the lookout for your referrals!! That's $50 parts & service credit for YOU for EVERY sold customer that initiates contact by telling us YOU sent them our way!! :)","date":"2021-04-09"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNLM3VHZXdnRRAB","author":"Stacy Turner","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJsavovSEO0XCSL3ygqnkPRi5q5ewtYJJ47qZV0x9xA9IrHAg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-04-06","text":"Courteous, honest, and fair. Awesome mechanics, thank you.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNLM3VHZXdnRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICK3uGewgE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the 5 stars & your business!! :)","date":"2021-04-09"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURTdXFPTXRnRRAB","author":"Catherine Thomas","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJea905k2yIGcbmyM6K21gCGbAPenvrvUta8aOA8imVGF9THw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-03-30","text":"Great service...thanks.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURTdXFPTXRnRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDSuqOMtgE%7C%7C?hl=en","owner_reply":{"text":"We sincerely thank you for the positive review, and look forward to seeing you again soon!","date":"2020-12-23"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNLOE55U09nEAE","author":"Tracy Bailey","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKAziA9sDbIiNqy8wJ4HnuZUeMORSttH7EBKYcviMf4yGN68A=s120-c-rp-mo-br100","rating":5,"date":"2021-03-25","text":"Staff courteous and friendly. Work completed within a reasonable amount of time.  Very pleased!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNLOE55U09nEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICK8NySOg%7C%7C?hl=en","owner_reply":{"text":"We're glad to hear it! Thank you for the great review.","date":"2021-03-29"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNLc09LVHZnRRAB","author":"James Pearce","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWEOxJDpsTV_r5g2WngBTHGElCX1vKQ0cVBMtEJPCJLWpw7jJkU=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-03-25","text":"The Jim Cook Team is Awesome!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNLc09LVHZnRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICKsOKTvgE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind words!","date":"2021-03-29"},"verified":true},{"id":"ChRDSUhNMG9nS0VJQ0FnSUNLNEw5NhAB","author":"Chad Jacobs","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKhyrZhv-lYBlgMRzNIjqoSocdU12RqSYkXYHPqIVCRES0I3Q=s120-c-rp-mo-br100","rating":5,"date":"2021-03-24","text":"The sales woman Amy was very helpful I was able to everything except sign papers online car was ready for pick up in less than 4 hours highly recommend this dealership if you're looking for a new or pre-owned vehicle!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChRDSUhNMG9nS0VJQ0FnSUNLNEw5NhAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICK4L96%7C%7C?hl=en","owner_reply":{"text":"Awesome!! We'll be sure to pass along your fantastic review to Amy!","date":"2021-03-29"},"verified":true},{"id":"ChRDSUhNMG9nS0VJQ0FnSUR5Ny1wMxAB","author":"Gary Bosley","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK6fzPEGXTzvgeNDzQalqhcrqLYZO1LXnsrby2qDAn8IlbjPg=s120-c-rp-mo-br100","rating":3,"date":"2021-03-22","text":"I was informed the engine had a bent push rod, and it was replaced. When I asked what bent the push rod I was told they found a letter that said check for a bent rod, if bent replace it. This is not an exceptable answer, as a push rod doesn't just become bent. I'm not confident in this repair and have decided to look to trade this truck in at another dealership.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChRDSUhNMG9nS0VJQ0FnSUR5Ny1wMxAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDy7-p3%7C%7C?hl=en","owner_reply":{"text":"Mr. Bosley, we're sorry the GM recommended service wasn't what you had expected.  We'd love to discuss this with you further, if you'd like.  Please feel free to reach out to our Service Manager, Landon Dirhold, during their normal hours Mon-Fri 7:30-5:30.  Thanks for your business, we appreciate it.","date":"2021-03-29"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUR5Mjh5OTd3RRAB","author":"Michael Gossett","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXlfeSCXHzCmQmeRdoVEZ7CKuTM09phKtUzwgVh-wMcF2BqO__H=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-03-18","text":"TYLER IS THE MAN !!!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR5Mjh5OTd3RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDy28y97wE%7C%7C?hl=en","owner_reply":{"text":":) we'll be sure to let him know :)","date":"2021-03-19"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUR5NmZtLXJnRRAB","author":"Ken Moore","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWMsDlJYl3V4gfGgJ87VaFGdNwxX_LRrZjG7Pp7TCLcKPGthxs=s120-c-rp-mo-br100","rating":5,"date":"2021-03-12","text":"Fast oil change","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR5NmZtLXJnRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDy6fm-rgE%7C%7C?hl=en","owner_reply":{"text":"Thanks Ken!","date":"2021-03-19"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUR5X3RQY2lBRRAB","author":"Al chubb","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJap7pHyKcirTySKYj2tC4TrsWOZYJ7Bphpi-KMA97jtro4KQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-03-09","text":"Good dealership.  Service performed on time and taking a reasonable amount of time.  Good people.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR5X3RQY2lBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDy_tPciAE%7C%7C?hl=en","owner_reply":{"text":"Thanks Mr. Chubb!! Take Care!!","date":"2021-03-10"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUR5M3VHc2tBRRAB","author":"Charlie Lang","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIC20C5OvLoKjGjwZkEv8RahZ0T0ofk_SVgjfd75Eum93e8_g=s120-c-rp-mo-br100","rating":5,"date":"2021-03-08","text":"Took me in at my appt time and got me back out with my problem fixed.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR5M3VHc2tBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDy3uGskAE%7C%7C?hl=en","owner_reply":{"text":"Thanks, Mr. Lang, for the 5 stars and great review! We're happy to help!","date":"2021-03-10"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUR5M3U3YmRREAE","author":"Phillip Simmons","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKM1V8VprN6oulLAw_3InVfcFGrbrirEKG0vw2j0LIScGavhw=s120-c-rp-mo-br100","rating":5,"date":"2021-03-08","text":"Fast and hassle free","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR5M3U3YmRREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDy3u7bdQ%7C%7C?hl=en","owner_reply":{"text":"Thanks Mr. Simmons!","date":"2021-03-10"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUR5cG92ai1nRRAB","author":"Paul Laws","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKLaQSWpCI6Av39Rf4BA4cCIWrfiDfqb1VGTFU2I9xyNyJV6A=s120-c-rp-mo-br100","rating":5,"date":"2021-03-05","text":"Just bought a new 2021 Silverado 2500 HD. The whole buying process could not have gone any easier. I usually deal with Bill Gatton of Bristol, TN but, not anymore. The good people at Jim Cook Chevrolet, namely Leah and Allen made the difference! The whole process was extremely transparent and as other people have said, honest with no surprises.  Leah had everything ready and when it came time to sign the Financials, Allen had us a better rate than originally quoted, from 3.29% to 1.79% for 72 months!!! So, if ya want that new 2500 HD like I did, go with Leah and Allen of Jim Cook Chevrolet in Marion, N.C.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR5cG92ai1nRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDypovj-gE%7C%7C?hl=en","owner_reply":{"text":"Mr. Laws, thank you for all of your kind words, your business, and the 5 stars! Glad we did good!! We'll be sure to pass along the info to Lea & Allen as well.","date":"2021-03-10"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUR5dW9HdDh3RRAB","author":"Wanda Brown Reynolds","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjURbAbs9LFkaqY0CoQGgbdcJaNvwHCtgaG9P7ngIUW_vM84Qe1A=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-03-04","text":"Best experience I ever had buying a car! Helpful. Patience.  Friendly. Honest. Got a great deal,  too! Would highly recommend.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR5dW9HdDh3RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDyuoGt8wE%7C%7C?hl=en","owner_reply":{"text":"Thanks Mrs. Reynolds - we're glad we were able to help and we appreciate your business!!","date":"2021-03-04"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUR5Z3Z5XzBRRRAB","author":"Duane Stockton","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJYC9-bvh1l_c8Vx5YA-inBxZVH7sKt6_fxg8hTNuwGtJVCkg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-02-28","text":"With the world as it  is there still doing the best they can.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR5Z3Z5XzBRRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDygvy_0QE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the 5 stars Mr. Stockton & for your business!!","date":"2021-03-01"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUR5ektmSVN3EAE","author":"Jimmy Allison","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK_nuYgwpwashP10dTd3A2bkCWJ6hrYuYjS0xVQePVex9xKNQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-02-26","text":"Great place and friendly service","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR5ektmSVN3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDyzKfISw%7C%7C?hl=en","owner_reply":{"text":"Thanks Mr. Allison - we appreciate your business!","date":"2021-03-01"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUR5eEoyUmRnEAE","author":"Chelsea Seymore","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUSmurnsM4os2iIGwbnhsPlm8hpby3AXMqxymNW_cGR97s05nFi=s120-c-rp-mo-br100","rating":5,"date":"2021-02-24","text":"Service was personal, quick, and efficient","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR5eEoyUmRnEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDyxJ2Rdg%7C%7C?hl=en","owner_reply":{"text":"Thanks Chelsea, we're glad we were able to help!","date":"2021-02-24"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUR5Z0syUklREAE","author":"Stephen Teague","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI6Lr-yDXOH0HuF0t0mvnU25yGbmQAF7hpPNXoiwQiZ_moR6w=s120-c-rp-mo-br100","rating":5,"date":"2021-02-19","text":"everybody I met in this dealership was super friendly and very courteous","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR5Z0syUklREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDygK2RIQ%7C%7C?hl=en","owner_reply":{"text":"Thanks for the kind words, we appreciate your business.","date":"2021-02-19"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN5ejRiS0VBEAE","author":"ashram pendragon","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXu_Tbg3ha3Y3J-RbTUyl_-WGHm87scB-4RHHeoEB0SKz7FfGCh=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-02-17","text":"So far they seem like a great car dealership","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN5ejRiS0VBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICyz4bKEA%7C%7C?hl=en","owner_reply":{"text":"Thanks for the 5 star review - We'll do our best to keep up the good work! :)","date":"2021-02-17"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN5cDRibmNBEAE","author":"Stephanie Hendricks","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKaT_Tl6S37_Hb-5bU8KFz-u8ky7oV818NMn9OqfHUtyjRIjQ=s120-c-rp-mo-br100","rating":5,"date":"2021-02-15","text":"Sam Mealhouse made me feel like I was in control of what I wanted and didn’t pressure me into anything I wasn’t looking for, I’ve been to other dealerships and I’ve never liked how they made me feel. This was total different experience.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN5cDRibmNBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICyp4bncA%7C%7C?hl=en","owner_reply":{"text":"Sam is a good one for sure!  Thank you for letting the world know! :) We'll be sure to pass along your kind words to him as well! Thanks for your business!!","date":"2021-02-16"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN5OF9MSVhREAE","author":"Jessi Huskins","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU6_GdhBXTlBmXaN0g2AoObGXSQID5bMEqkCrFBImQC2pGqD_2V=s120-c-rp-mo-br100","rating":5,"date":"2021-02-12","text":"Great customer service and fast!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN5OF9MSVhREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICy8_LIXQ%7C%7C?hl=en","owner_reply":{"text":"We appreciate your business and your 5 star review! Thanks so much!","date":"2021-02-16"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN5allqWTZRRRAB","author":"Rob Nicolai","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJWbPN0CE_5wWEr85h4E9Qw6q9BogADR31_oYG4HWcXv_mrpw=s120-c-rp-mo-br100","rating":5,"date":"2021-02-08","text":"Both Sam & Lee were an absolute pleasure to work with! Very knowledgeable, helpful, & patient!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN5allqWTZRRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICyjYjY6QE%7C%7C?hl=en","owner_reply":{"text":"Thanks for your kind words!! We'll be sure to pass them along!","date":"2021-02-09"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN5amFMU0xBEAE","author":"Frankie Milliken","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUp8J7WF4n9u-hLCbpZP2EwaG3fQLpz9YcmXoT831Fa14aKgp8=s120-c-rp-mo-br100","rating":5,"date":"2021-02-08","text":"i had my GMC serviced, staff was very polite and friendly.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN5amFMU0xBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICyjaLSLA%7C%7C?hl=en","owner_reply":{"text":"Thank you, Frankie!  We're glad we were able to help.","date":"2021-02-09"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN5dHJDbGZREAE","author":"Taylor Franklin","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLEjxJni5eg_u9nv6YAse2rshj9YnYC3xbn5rfLjs5APsxVXw=s120-c-rp-mo-br100","rating":5,"date":"2021-01-29","text":"Gary and Lea were wonderful to work with and made the process painless and easy","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN5dHJDbGZREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICytrClfQ%7C%7C?hl=en","owner_reply":{"text":"Thanks for the kind words - we'll be sure to relay your note to Gary & Lea!","date":"2021-01-29"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN5MW8yaW9nRRAB","author":"Robert Plemmons","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKURX3NNojnKPBE4gLHlDVRyPP5dic_x5baWc-Mrv1xlxRwwQ=s120-c-rp-mo-br100","rating":5,"date":"2021-01-29","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN5MW8yaW9nRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICy1o2iogE%7C%7C?hl=en","owner_reply":{"text":"Thank you for the 5 star review!","date":"2021-01-29"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN5bXVMUVZREAE","author":"Phil Robinson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK3aMgyCJDrr8l7D7-JCaiKcEo0nB_J-O_QW8l6Gxx9ViqWhg=s120-c-rp-mo-br100","rating":5,"date":"2021-01-26","text":"Quick service on my truck thanks!!          Phil Robinson.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN5bXVMUVZREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICymuLQVQ%7C%7C?hl=en","owner_reply":{"text":"Glad we were able to help Mr. Robinson!  Thanks for the great review.","date":"2021-01-28"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN5eXNpRWh3RRAB","author":"Karen Kelley","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI8IicjAN87FvZc3hDoTtWN0lbo5oTJlMZTxoow5KZPz9FutuU=s120-c-rp-mo-br100","rating":5,"date":"2021-01-26","text":"Very kind and accommodating","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN5eXNpRWh3RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICyysiEhwE%7C%7C?hl=en","owner_reply":{"text":"Thank you for the review!!!","date":"2021-01-26"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURTejVtdFVBEAE","author":"William Milner II","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ3o6NK-vdd7Vob0G6q2jNdAsDwL6E4NyMn2WbzLjD6QbrXHg=s120-c-rp-mo-br100","rating":5,"date":"2021-01-13","text":"It was probably the easiest car/ truck buying experience that I have ever had.  Initial test drive was courteous and low pressure.  I negotiated price mainly over the phone, and Jim Cook held to our agreed upon offer; no surprises.\n\nThe staff was incredible friendly in a very authentic way.  This place truly has a family feel.\n\nGetting approved for financing, setting up my insurance coverage on the new truck, and signing all of the paperwork with finance took only about an hour-and-a-half, which is pretty remarkable in my experience.\n\nI received a great deal on my new truck and an experience that didn’t leave my head spinning.  The included 10yr/ 100,000 mile Powertrain warranty was icing on the cake.\n\nA big thanks to everyone over at Jim Cook!\n\nW.M.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURTejVtdFVBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDSz5mtUA%7C%7C?hl=en","owner_reply":{"text":"Thank you, Mr. Milner, for your glowing review.  We've shared it with all and we appreciate your business!","date":"2021-01-13"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURTdDY2MlRBEAE","author":"bluehelix74","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVzPb2RlkEbqCbiYh2SSKzvC1LJR_NaQYSs4icwUuHi0nAo3h6v=s120-c-rp-mo-br100","rating":5,"date":"2021-01-12","text":"Excellent buying experience","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURTdDY2MlRBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDSt662TA%7C%7C?hl=en","owner_reply":{"text":"We appreciate your business and the 5 star review!!","date":"2021-01-13"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURTLS1tRGd3RRAB","author":"Chris Wilson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW_o7OkG5MUXghvqIadLBmrtxV53-EsbusmlbuxxUgOjoEX1IfQQg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-01-11","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURTLS1tRGd3RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDS--mDgwE%7C%7C?hl=en","owner_reply":{"text":"Not sure if this was our sales or service side but I'm glad we took 5 Star care of you!! :) Thanks for your business!","date":"2021-01-11"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURTN2F2dk1REAE","author":"Ricky Farmer","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX2vZtsb5dvkseoku2_H7JTzu6-ROI8qjlEVNn3OumfrAurnFM=s120-c-rp-mo-br100","rating":5,"date":"2021-01-05","text":"I had gone to 3 different car dealers in about a two week time span. The first car lot had a person on there own to sell cars way to early. She could not answer over half of my questions. 2nd lot I had been on the lot more than a half hour. I never did see a sales person other than watching them walk around inside the building. These folks at Cooks walked their whole lot with me and the young girl new her product. She was very polite and didn’t over reach into what I was after. A person that tries to up sell a car is only  looking out for themselves and not the buyer. Once inside the store the whole staff made you feel like you are a part of them.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURTN2F2dk1REAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDS7avvMQ%7C%7C?hl=en","owner_reply":{"text":"Hi there, thank you for taking the time to leave such a wonderful review for us at Jim Cook Chevrolet-Buick-GMC. We're happy we could meet your expectations! Congrats on your new vehicle!","date":"2021-01-05"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURTbmF6bkpBEAE","author":"Glenn Palome","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVLe3pPxg9SZaiaU-qI5-aUCWVD4N7rkSXVoLWvSBN7dPyLhVEY=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-01-05","text":"Great service as always! Treated like family.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURTbmF6bkpBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDSnaznJA%7C%7C?hl=en","owner_reply":{"text":"Hello, thank you for sharing your positive experience!","date":"2021-01-05"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURTMWRhUzZnRRAB","author":"David London","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKm0ZOR-QAnMRaSxCMue9p0NvfS0htOoQFcOVcnFGuJIqF9EA=s120-c-rp-mo-br100","rating":5,"date":"2021-01-03","text":"Great people and a great buying experience.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURTMWRhUzZnRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDS1daS6gE%7C%7C?hl=en","owner_reply":{"text":"We appreciate your business & the 5 stars Mr. London!! Thanks so much! Happy New Year!","date":"2021-01-03"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURTdVlYNWdRRRAB","author":"Lèe Faust","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK-hRt0s9j5udvpyUL2TTlaUTUCmFM21P_nywcncY7nRbPVew=s120-c-rp-mo-br100","rating":5,"date":"2021-01-01","text":"Very good experience. Amy and Lea were attentive and made sure everything was right.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURTdVlYNWdRRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDSuYX5gQE%7C%7C?hl=en","owner_reply":{"text":"Our staff is committed to providing each of our clients with the best automotive experience, glad to hear we served you well Mr. Faust!  Thank you for your business.","date":"2021-01-03"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURTNll1STJ3RRAB","author":"Jeremy Clark","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK7LaR-c3eSM8FaKZDfpIoGI7HhY167Oal9U-8fC77mS8SbcA=s120-c-rp-mo-br100","rating":5,"date":"2020-12-31","text":"Jeremy and staff were amazing! Treated us really good on price and were extremely helpful. Will definitely go back for all our future automobile needs!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURTNll1STJ3RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDS6YuI2wE%7C%7C?hl=en","owner_reply":{"text":"Hi there! We're so happy we were able to help you out! Happy New Year!","date":"2020-12-31"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURTeHUtOE5REAE","author":"Brandon Massengill","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUux5GGlu3Gyd-iN671r4Sz-o7Btk6dtyVWZrADSsBeT6hZJ3g5=s120-c-rp-mo-br100","rating":5,"date":"2020-12-23","text":"Very friendly staff, helpful and knowledgeable about the vehicles. Excellent experience overall!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURTeHUtOE5REAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDSxu-8NQ%7C%7C?hl=en","owner_reply":{"text":"We sincerely value your business and look forward to your next visit!","date":"2020-12-23"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURTdXBlay1RRRAB","author":"Misty Morris","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVDZxNyclqGDMF5huDbkzFy5OZCR53OekJayIlk3co5rMDTVAc=s120-c-rp-mo-br100","rating":5,"date":"2020-12-22","text":"Great Experience!  This is our second purchase with Sam Mealhouse and the crew from Jim Cook Chevrolet.  Thank you for all your hard work and days of looking for our perfect Yukon XL and Sierra SLT.    Merry Christmas from the Morris Family.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURTdXBlay1RRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDSupek-QE%7C%7C?hl=en","owner_reply":{"text":"Thank you again for choosing Jim Cook Chevrolet-Buick-GMC and we hope you and yours have a very Merry Christmas as well!","date":"2020-12-23"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURTdXRtQmJ3EAE","author":"greg burleson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXXNmc9irnLJwrIQHugxVx94tXFSAOmKIjZtxooBAKZ2sFRxGg=s120-c-rp-mo-br100","rating":5,"date":"2020-12-22","text":"Great","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURTdXRtQmJ3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDSutmBbw%7C%7C?hl=en","owner_reply":{"text":"Thank you so much for your feedback! We hope you have a great day!","date":"2020-12-23"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURTMnVDSmx3RRAB","author":"Jeff Addison","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJC_vkFKt5sXcS1G2bYzCGzcO2i1rdyTHoWrhcVuMadtG7Usw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2020-12-22","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURTMnVDSmx3RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDS2uCJlwE%7C%7C?hl=en","owner_reply":{"text":"Thanks again for taking the time to leave us this information about your recent visit. Take care!","date":"2020-12-22"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURTNnBIbGZnEAE","author":"Trivettes Trucking","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLNCzVqWhHpqKSlAYj-RS8fftY8nhOwz8MmlfdJQ9y94y1J8w=s120-c-rp-mo-br100","rating":5,"date":"2020-12-21","text":"Awesome painless experience. Friendly knowledgeable staff. Sam is a great salesman. Not pushy answered all my questions. Great personality and easy to talk with.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURTNnBIbGZnEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDS6pHlfg%7C%7C?hl=en","owner_reply":{"text":"Thank you again for choosing Jim Cook Chevrolet-Buick-GMC and we hope to see you again.","date":"2020-12-22"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNTMHY2UHJRRRAB","author":"Patsy Patsy","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI7eVI2lbz7VE832gKvK7vrI8uHRniSE-6ThJoCm_RLDP7Auw=s120-c-rp-mo-ba12-br100","rating":3,"date":"2020-12-16","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNTMHY2UHJRRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICS0v6PrQE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the feedback, I'd love to know what we could have done to earn a full 5 Star review.   If you would be so kind to reach out to Erin at (828) 652-3221 and share your experience, we can learn what we could have done differently and perhaps help you and others in the future. Thanks!","date":"2020-12-18"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURpeGZTdzd3RRAB","author":"Rusell Adams","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJWRPzeYvueky97dc4KkeTpMd5htTOUgTosNK2nv_yr64HTyA=s120-c-rp-mo-br100","rating":5,"date":"2020-12-09","text":"Ordered some accessories for my Silverado and really liked dealing with Tyler was great. Will go back for anything I buy.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURpeGZTdzd3RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDixfSw7wE%7C%7C?hl=en","owner_reply":{"text":"We're glad we were able to help and thanks for the shout out to Tyler!! We think he's pretty awesome as well! :) Take Care!","date":"2020-12-10"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURpeGNEYjVBRRAB","author":"Ashley shoemaker","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVgyhEpvCt1qPQDRJkpnbM2e4nHL3sD8KQTmKPubdQbf1qtO8-6=s120-c-rp-mo-ba12-br100","rating":5,"date":"2020-12-09","text":"I was in and out without any hassle. Customer service was definitely present this location.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURpeGNEYjVBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDixcDb5AE%7C%7C?hl=en","owner_reply":{"text":"Such a nice thing to say, thanks so much!","date":"2020-12-09"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURpMmZ2V2Z3EAE","author":"Danielle Chambers","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocItt5g5rcS8kTiytKUHYjplLBu5TBnk-2FbGjE_9yPL34uqAQ=s120-c-rp-mo-br100","rating":5,"date":"2020-12-08","text":"Jeremy and team went above and beyond to ensure that our car buying experience went as smoothly as possible. They were all very pleasant and efficient. We highly recommend this team for your next vehicle purchase!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURpMmZ2V2Z3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDi2fvWfw%7C%7C?hl=en","owner_reply":{"text":"Thanks for the 5 star review Danielle!! We're happy we could help!!","date":"2020-12-08"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURpcWJDSjlRRRAB","author":"Ken Finley","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV4iYh_nAmvjD-QEeU9BNf5-DUxcQC2-lcMapZRH1tUeeSFHdWO=s120-c-rp-mo-ba12-br100","rating":5,"date":"2020-12-07","text":"Always quick responsive service, very professional. With the covid19 the waiting area really needs to be enlarged.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURpcWJDSjlRRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDiqbCJ9QE%7C%7C?hl=en","owner_reply":{"text":"Thanks for your kind words Mr. Finely, we appreciate your business!   As a result of this pandemic, we have had to limit the number of seats in our waiting room but have provided more (socially distanced) seating in our showroom.","date":"2020-12-07"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURpa2RHQmtRRRAB","author":"Gayle Mastromonico","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKiCDdpOgREyEZ_Y73rYqnTD0W0bInnn6rdYk6lBHMWpYuFSw=s120-c-rp-mo-br100","rating":5,"date":"2020-12-05","text":"After one phone call and two hours, my vehicle purchase was complete!! My salesman Sam Mealhouse and his manager Jeremy Davis made the process easy and seamless. I will absolutely find them again for my next purchase, and highly recommend this dealership. All questions were answered, all transactions were seamless, and the human touch made it a great experience.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURpa2RHQmtRRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDikdGBkQE%7C%7C?hl=en","owner_reply":{"text":"Thank you so much for such kind words!  We're so happy we were chosen to help you in your surprise and we're glad it all worked out so well.","date":"2020-12-07"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURpOE5DSC1RRRAB","author":"Beth Smith","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUn5OajuCm9sGndpyBu2iz0uaAkZTSBIRPd6vnz2y6SksVY-SHb=s120-c-rp-mo-br100","rating":5,"date":"2020-11-22","text":"I love working with everyone at Jim Cook. Everyone is so nice and helpful and a pleasure to work with.  I have bought my last 4 cars there and would never consider going anywhere else.  TY Chris Lewis, Jeremy and Lee ya'll are awesome 💜💜💜💜💜","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURpOE5DSC1RRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDi8NCH-QE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNpaVpETFF3EAE","author":"kris laney","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLtZp_q3FAoVL8qflRvR6xIeiAt-BUlnTwz7lQeaRw7CZGP=s120-c-rp-mo-ba12-br100","rating":5,"date":"2020-11-06","text":"Staff was very friendly and helpful. Great selection considering it is in a smaller town. They really go the extra mile to help you with whatever questions you have and make you feel welcome.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNpaVpETFF3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICiiZDLQw%7C%7C?hl=en","owner_reply":{"text":"Thanks so much for your kind words!","date":"2020-11-19"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNpbnBEMHN3RRAB","author":"Katelin Williamson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJI32TnspaL2yo0SlJQXmxH2brrORwnU10xJysE41ZcwV7o1Q=s120-c-rp-mo-br100","rating":5,"date":"2020-11-03","text":"Everyone was responsive and genuine throughout the process. The purchase was organized and efficient, the easiest car purchase I've had.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNpbnBEMHN3RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICinpD0swE%7C%7C?hl=en","owner_reply":{"text":"We appreciate your business & your feedback, thanks for the glowing review!","date":"2020-11-19"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNpc3RpcHVBRRAB","author":"April Summerlin","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ5vyFcbH-zCk2VwdZYrFYF965fi1Mtre_SHkf9MBYBmjDlVw=s120-c-rp-mo-br100","rating":2,"date":"2020-10-27","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNpc3RpcHVBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICistipuAE%7C%7C?hl=en","owner_reply":{"text":"Hello, we value ALL feedback but, leaving us a 2-star review without so much as a simple explanation is not helpful to anyone reading these reviews. And since we have no record of any interaction with you, we have no way of figuring out what went wrong and how to make sure that it does not happen again. If you would be so kind to reach out to Erin at (828) 652-3221 and share your experience, we can learn what we could have done differently and perhaps help you and others in the future. Thanks!","date":"2020-11-19"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNpak5yeGJ3EAE","author":"Sandra Luther","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL2bT2_bhwcF2Tp0LW9Ummeac0h57VplIsJIUEIgV-jvKV5TQ=s120-c-rp-mo-br100","rating":5,"date":"2020-10-23","text":"Great service and friendly staff!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNpak5yeGJ3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICijNrxbw%7C%7C?hl=en","owner_reply":{"text":"Thanks very much for your 5 star review.","date":"2020-11-19"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURDNTkzaTdRRRAB","author":"RUSTY Garland","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJrIni_ExAXClLCkY2kN8ZPygX-t-4z5GQkJ6ihHu_ydLLxhw=s120-c-rp-mo-br100","rating":5,"date":"2020-10-14","text":"We have been in Marion, NC for 17 months.\nI have a company truck and a Duramax Silverado that Jim Cooks team has serviced for us the entire time, as needed. We find the team here to be the most Friendly and Professional people to associate with as we have ever known as we use only GM service for both vehicles. They Always perform the services asked for , if service is not needed at the time , you will be informed as to not pay the extra cost. They remember our names and treat us as friends they have always known. We also purchased and had a “Roll -N- Loc” bed cover installed there  and are very satisfied with price and installation. We would “highly” recommend this team for all your GM needs when in the area.\nThanks Jim Cook Chevrolet!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURDNTkzaTdRRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDC593i7QE%7C%7C?hl=en","owner_reply":{"text":"WOW! Thank you so much for such a kind 5 star review!!","date":"2020-11-19"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURDbzVmMFFnEAE","author":"Christopher Mcdevitt","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVUtWV2ZeK9le4xcBZ1ErIn3u4mDZSGMO-Jf_GvIOV9ZU941Ruz8Q=s120-c-rp-mo-br100","rating":5,"date":"2020-10-09","text":"All staff was great one of the fastest purchases ive made! No joke its a great place very pleased with the service there!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURDbzVmMFFnEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDCo5f0Qg%7C%7C?hl=en","owner_reply":{"text":"Thank you kindly Sir!","date":"2020-11-19"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURDZ19LQmtnRRAB","author":"Jayson Davis","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVu29K5Z5Vi_pFfzHqa6-dDraUfPB4Qequ0ufdqIzdufnGnAK7Y=s120-c-rp-mo-ba12-br100","rating":5,"date":"2020-10-08","text":"Excellent communication with friendly staff. I look forward to our next transaction. These guys deserve your consideration!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURDZ19LQmtnRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDCg_KBkgE%7C%7C?hl=en","owner_reply":{"text":"We appreciate your kind words!","date":"2020-11-19"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURDMlpyWElREAE","author":"DeborahF Webb","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLJ1ZyEPrXae-HGyL9VaWd05OMNynqJX6Xk7ZFO2axzdBTTUA=s120-c-rp-mo-ba12-br100","rating":4,"date":"2020-10-03","text":"I was greeted and asked who I was in very friendly way. She knew I was there to get my heater check. She showed me to the lounge area to wait. My wait was not too bad. I hate to keep saying she, but I cannot remember her name. But she came and told me they were finished in a very pleasant way. I went to the window to pay, and they were very pleasant as well. I am satisfied  with the heat that now comes out of my heater when I turn the fan on.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURDMlpyWElREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDC2ZrXIQ%7C%7C?hl=en","owner_reply":{"text":"Thank you for your good review, we appreciate the feedback. We have Cynthia & Chandra as the two ladies in our service department.","date":"2020-11-19"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURDa2Rhamd3RRAB","author":"Kim Cook","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIuOyzve332eEtvN605mWVQJSdbbcwVDEYe-r6vAz8UKQHYww=s120-c-rp-mo-br100","rating":5,"date":"2020-09-30","text":"My husband and I were camping in Marion the first part of September and, unfortunately, had a problem with our Chevrolet Silverado truck. We were referred to Jim Cook Chevrolet and we cannot say enough about the excellent staff and service that we received that day (9-9-2020).  Our problem was a bit worse than first anticipated, but the service staff and receptionists all stayed an extra hour after closing to accommodate us since we had no family or friends to come pick us up and bring us back the following morning once the job was complete. We definitely would go back to Jim Cook’s at any time we are in the Marion, NC area if we are having vehicle issues.... they were amazing!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURDa2Rhamd3RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDCkdajgwE%7C%7C?hl=en","owner_reply":{"text":"You & your 5 star review are amazing!! Thank YOU!!","date":"2020-11-19"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURDN3ZYTDNnRRAB","author":"Graham Barstow","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJwPuS7h5nobea-PD5ch8fzOw_-b3nsQ29TzVi_OZ1zBwnXaQ=s120-c-rp-mo-br100","rating":5,"date":"2020-09-28","text":"it was best  experience of any dealership been at","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURDN3ZYTDNnRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDC7vXL3gE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURDN3JUT0dnEAE","author":"Kevin Condrey","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI7hXSnXNHpKqUyW_MZHMKd6t68Hsi1fPF3KwwcmLPWdWVz_A=s120-c-rp-mo-br100","rating":5,"date":"2020-09-27","text":"Jim Cook Chevrolet service team diagnosed a factory flaw that had been hidden for years.  Amazing job well done.  The car runs the best it ever has. Special thanks to Rod for the meticulous and thorough job. I really appreciate the care and courteous experience i had.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURDN3JUT0dnEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDC7rTOGg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURDOXVpZEh3EAE","author":"April Webb","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV4rpQUT7IIi2izy70SAKrWNcKExUl1_LKXcXqp-PozZPOt4bjDUQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2020-09-26","text":"Really great people and a great place to have work done!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURDOXVpZEh3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDC9uidHw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURDbG9yellREAE","author":"Ken Williams","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX-4wfwsErJCRt52nCwNNecZTN30sOdn0HD4hrkQZGvl90emTF6=s120-c-rp-mo-ba12-br100","rating":4,"date":"2020-09-25","text":"Very Good experience. Thank you.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURDbG9yellREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDClorzYQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURDbHVpNHF3RRAB","author":"Marsh Dark","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL8Dp1Vqth5FYdK_5w9aoBfgxfzblG8gMHEzVD_3PRNh9EUnQ=s120-c-rp-mo-br100","rating":5,"date":"2020-09-25","text":"Friendly people, quick service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURDbHVpNHF3RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDClui4qwE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURDa1BtS01BEAE","author":"Lori Biddix","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVx-n7UiuM0sI2hVl8zwOrcsrpsqmcT5InNesdMEIrwGCsMgiKzrQ=s120-c-rp-mo-br100","rating":5,"date":"2020-09-11","text":"Amy R. was very helpful and patient with me. She worked with me and let me drive multiple cars to see which one I liked best. She would email or call to give me updates on the cars and went above and beyond to help.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURDa1BtS01BEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDCkPmKMA%7C%7C?hl=en","owner_reply":{"text":"Thanks!","date":"2020-09-14"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURDc01qQUhnEAE","author":"Robln Mlnlsh","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIBsKpXGh_NXTYFppdCVAAJrOdP8h8mFJgPDFtEuvAXWyvc8g=s120-c-rp-mo-ba12-br100","rating":1,"date":"2020-09-11","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURDc01qQUhnEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDCsMjAHg%7C%7C?hl=en","owner_reply":{"text":"Hello, we value ALL feedback but, leaving us a 1-star review without so much as a simple explanation is not helpful to anyone reading these reviews. And since we have no record of any interaction with you, we have no way of figuring out what went wrong and how to make sure that it does not happen again. If you would be so kind to reach out to Erin at (828) 652-3221 and share your experience, we can learn what we could have done differently and perhaps help you and others in the future. Thanks!","date":"2020-09-14"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNDcjZhSjFnRRAB","author":"Derrick Lytle","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI7CINo15LQWNgVQLwzUKiql3Us-XFIFdWDPrkj98oh8JK8jQ=s120-c-rp-mo-br100","rating":5,"date":"2020-09-08","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNDcjZhSjFnRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICCr6aJ1gE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNDOS1qcllBEAE","author":"Karen Hollifield","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLGixVm0fKGrU-0E2lmjUFZpr5Gt8ii__W1uwsYoEdFHr1ipQ=s120-c-rp-mo-br100","rating":5,"date":"2020-09-07","text":"Loved the friendly service from Lea Hall, Chris And Jeremy.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNDOS1qcllBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICC9-jrYA%7C%7C?hl=en","owner_reply":{"text":"Thanks!","date":"2020-09-14"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNDMjhtNG9BRRAB","author":"Ruby Wilson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJuOWa7dFMx9zuRvivsp21DdlQjpaZLvVs-1vewUjkfnYOcaw=s120-c-rp-mo-br100","rating":5,"date":"2020-09-04","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNDMjhtNG9BRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICC28m4oAE%7C%7C?hl=en","owner_reply":{"text":"While we may not know what we did so well the 5 stars says you were happy and that makes us happy as well. Thanks!","date":"2020-11-19"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNDdWZpRjZ3RRAB","author":"Jaun Smith","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLZviS6FbGvxm6lzmsQ47DkjEiBMR_LK2S_nqz57prS9v53jA8=s120-c-rp-mo-br100","rating":5,"date":"2020-08-28","text":"I found the staff at Jim Cook Chevrolet to be very helpful in helping me select the right vehicle for my needs.  Everyone that I dealt with during the process of purchasing my new vehicle was professional and friendly.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNDdWZpRjZ3RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICCufiF6wE%7C%7C?hl=en","owner_reply":{"text":"Thanks so much!","date":"2020-09-14"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNDeVktel9RRRAB","author":"Michael Huntsinger","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLI-b9A_Qa2ODkSjc84yPoFlJk9LpFaPczqpoXIweYi59ucMA=s120-c-rp-mo-br100","rating":5,"date":"2020-08-27","text":"Chris Lewis and Jeremy worked for several seeks to find a truck that met what I was looking for. Definitely do business there in the future.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNDeVktel9RRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICCyY-z_QE%7C%7C?hl=en","owner_reply":{"text":"Thank You!","date":"2020-09-14"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNDMXE2dmFBEAE","author":"Richard Lerch","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJVM-nS5B8HpxhSMUZ7KD1KeNLPV7Lyzek8z2JGWicZF81zDA=s120-c-rp-mo-br100","rating":5,"date":"2020-08-21","text":"Friendly staff and great service","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNDMXE2dmFBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICC1q6vaA%7C%7C?hl=en","owner_reply":{"text":"Thanks so much!","date":"2020-11-19"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNDbXBuTUd3EAE","author":"Margaret Jackson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJW0GpjCIQiyThB5zGzWViHhB-TEOITK-NvHDMTUmhO0JSVsg=s120-c-rp-mo-br100","rating":5,"date":"2020-08-20","text":"They were prompt and quick.  I didn't stay long and the girl in the shop is very friendly","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNDbXBuTUd3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICCmpnMGw%7C%7C?hl=en","owner_reply":{"text":"Thanks for the nice words, we're glad you enjoyed your visit.","date":"2020-11-19"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNDNU5fcU1REAE","author":"Ralph Greene","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIq2_-hP26Bjr2PUmEVVzJVBdk79U_Jg9BNzqI8QhL0UPTl2g=s120-c-rp-mo-br100","rating":5,"date":"2020-08-12","text":"Excellent support, they do everything they can to satisfy their customers.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNDNU5fcU1REAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICC5N_qMQ%7C%7C?hl=en","owner_reply":{"text":"Thanks so much Ralph!","date":"2020-11-19"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQ4aDZUbGdnRRAB","author":"Johnny Hollifield","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWU2B1EDO05xaLIObPwMV-fEKo5kfLNRuet6YS4Wdn5FsgIszg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2020-07-31","text":"The ladies in the maintenance shop were very helpful in getting my car to the right person and getting it fixed . Also they were able to assist in getting me a courtesy ride while I waited for my car.  The technician done a great job and explained all work afterwards.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ4aDZUbGdnRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgID8h6TlggE%7C%7C?hl=en","owner_reply":{"text":"Thanks Johnny!  The ROCKSTARS we have in our service department are Cynthia & Chandra and they are pretty awesome in our eyes as well! Thanks for your kind words!","date":"2020-11-19"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQ4aHJfYkdREAE","author":"Tim Buchanan","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIsnpiiIFd1l6Z7_0NMd9hhgNRYK_oefw1IV5iHGOPiAWngjw=s120-c-rp-mo-br100","rating":5,"date":"2020-07-18","text":"I picked my car up from the service department on 7/ 17 on a recall. l am so impressed with the quality and professional experience of the service department.  they are super nice and very helpful. very nice experience","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ4aHJfYkdREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgID8hr_bGQ%7C%7C?hl=en","owner_reply":{"text":"Thanks so much!","date":"2020-07-29"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURjcWJQQkVnEAE","author":"Candie CF","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUqqVwlPu3_AcD4OH4TKQJVMn5i6Hax9WQwZ577C6-pIb1fK9o=s120-c-rp-mo-ba12-br100","rating":2,"date":"2020-06-15","text":"Bought a car there in March staff was so friendly, but didnt get the extended warranty because I wanted to make sure could afford a 4 to $500 monthly payment which would include extended warranty. Went back in June to get warranty and was told first due to mileage over 100,000 couldn't get one then was offered one but it was going to be almost $3,000 upfront.  Moral of story  ALWAYS GET YOUR WARRANTY THE FIRST TIME.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURjcWJQQkVnEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDcqbPBEg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURjNXFpcllBEAE","author":"Betty Ann Kerley Watson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJViWAvRj-YeMETZVx01dg_pDAcrDO17xdtJGvkwClsPRKkXg=s120-c-rp-mo-br100","rating":5,"date":"2020-06-09","text":"Sam Mealhouse and Allen Pruett are the best businessmen I have ever had the privilege of dealing with.  From the first phone conversation to the signing of the  papers very professional,  curtious and friendly . Believe m.j e I have dealt with a lot if car salesmen in my life and they take the gold.so respectful . Never pushy.  No pressure. They provide useful information then  allow you the time to  make a decision.  Thank you both for being there on 6/ 8  we bought a Colorado truck and surprized my son for father's day.  It was an awesome experience.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURjNXFpcllBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDc5qirYA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURjbE92bWhnRRAB","author":"Christopher Freeman","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJREiuTyLC5fHN2b7SEigyE3dlvFIiUOEOfbxpXA4x8jZKa6Q=s120-c-rp-mo-ba12-br100","rating":5,"date":"2020-05-25","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURjbE92bWhnRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDclOvmhgE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNjdDc3a0lBEAE","author":"Sa MKincy","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIPdIRyUPsTm7McNw3OmVGiPm5-Pnsz1SW0leemsCzYKf10wg=s120-c-rp-mo-br100","rating":5,"date":"2020-04-27","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNjdDc3a0lBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICct77kIA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNjM2N6RmxBRRAB","author":"B H","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLYRstFR6V5hqWx087d8b0FHR7IoEEDGmkbotI96VqQK74r-A=s120-c-rp-mo-ba12-br100","rating":5,"date":"2020-03-22","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNjM2N6RmxBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICc3czFlAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURzaGNlLTNnRRAB","author":"David Grant","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIZilpgeoiXrEjcMXYHzpMVDJ5z8Gnw7xRzebZefJpqxBhqBMaC=s120-c-rp-mo-ba12-br100","rating":4,"date":"2020-03-09","text":"Chris Lewis was an excellent sales person very mannerable and curtious!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURzaGNlLTNnRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDshce-3gE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURzOXVuTU5BEAE","author":"Matthew Hicks","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVoTMPKTy4kLe_MAlOVLgHaC5XaTpHNiFcO9FET-5V5GWfHzQpD=s120-c-rp-mo-ba12-br100","rating":4,"date":"2020-03-03","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURzOXVuTU5BEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDs9unMNA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURzaHVqcmFREAE","author":"Jesse Grindstaff","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWsP3WCdnQe77S8oGofvZAPgryQPITG2e77594XNBVTkEsPUdXz=s120-c-rp-mo-br100","rating":5,"date":"2020-03-02","text":"Excellent customer service and very friendly people","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURzaHVqcmFREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDshujraQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURzcXJmcFV3EAE","author":"Steve Bush","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWZRw0Y_zUq5jpYyTeFb01tmos02pIkDxpGInkDH-CpuMAVQss=s120-c-rp-mo-ba12-br100","rating":5,"date":"2020-03-01","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURzcXJmcFV3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDsqrfpUw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNzODlISTBBRRAB","author":"Kacie Young","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIWskWPdnFjIaLJfLAa4bS_Xb5z1vuhunoEm0FJI76cQTt2_w=s120-c-rp-mo-br100","rating":5,"date":"2020-02-14","text":"My husband and I purchased a new Camaro yesterday!  Great sales experience.  Our salesman Sam was fun and laid-back.  Lea, Jeremy, and Sam were so kind and helpful!  We never felt pressured and we are so happy with our new car!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNzODlISTBBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICs89HI0AE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNzdGR5OGVnEAE","author":"Susan H","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXkaWvzMeM-IbzOj27BKFFPdLk5RzJixR3j4_2x7wixzzEGqbjZ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2020-02-09","text":"Only place we will buy a Chevrolet or GMC from!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNzdGR5OGVnEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICstdy8eg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNzcE1HZ3p3RRAB","author":"Joseph Potter","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXxOY2Ku7Yii-3Wem5uHCmikFmL_GXjWOLov4GaeQjujclC5pZr_A=s120-c-rp-mo-br100","rating":5,"date":"2020-01-22","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNzcE1HZ3p3RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICspMGgzwE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURNazhpbWNnEAE","author":"Carrie Barlowe","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUucZCWrrJv8S39AQcHjgMvfs_keeCjEoyDDYlQ4s8J40XbFr0=s120-c-rp-mo-ba12-br100","rating":5,"date":"2020-01-10","text":"I got an email about service needed and was about to schedule online which was nice. When my car needed a part that wouldn't be in until hours later, they had someone who worked there drive me home so I didn't need to wait there. He offered to pick me up later when the work was done also. He and everyone there was very friendly.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURNazhpbWNnEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDMk8imcg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQwc1pXeTdBRRAB","author":"kim arney","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUvFD8AtPIoXsHarNoL-ndF2AnuLZ9mXB_S2KEwdMvZcn6h_6TFIQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-11-09","text":"If you need service or a vehicle....give them a try!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQwc1pXeTdBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgID0sZWy7AE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQwdnFTRHdnRRAB","author":"bryan troutman","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKAkiS5A2rAO4HSejf7iejyJJY8A4ntOkRAxQnafjfi-WbORA=s120-c-rp-mo-br100","rating":5,"date":"2019-11-06","text":"My family and I were in a head on car accident a few days ago, the Buick we had bought from here took a major accident and we all walked away with minor injuries. We immediately went back and within 24 hours left the dealership with a new vehicle. They helped with the insurance and gave us step by step instructions on how to move forward. We can’t thank them enough!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQwdnFTRHdnRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgID0vqSDwgE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQwMk9td0tREAE","author":"J F","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKLjnYLESJqRvoJS62IfWwxaRyWH8FdwglxzlBkHxej3Ew8uQ=s120-c-rp-mo-br100","rating":5,"date":"2019-10-21","text":"100% Positive Experience!! Purchased from 750 Miles Away.  NO Sales Pitch!  Just Good Business and Best Price out the box... NO GAMES! Extremely Quick in responding with Availability, Features, Price, and Financing.  This service continued after the Sale.  THANKS Jeremy, Amy, Lea, Derrick and Mr. Phil!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQwMk9td0tREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgID02OmwKQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUMwOVl5RjZRRRAB","author":"Betty Radford","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWjX1qTzI3UVv9EaeLdiuJytU9fiTzhMg4wzX-NiB-Xcb3VCMNXwg=s120-c-rp-mo-ba12-br100","rating":3,"date":"2019-10-05","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMwOVl5RjZRRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIC09YyF6QE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUMwak52cjFRRRAB","author":"joshua vaughan","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW-RweLbiUdsYJrIW8cmkvb7_neGhaGlPo3lG1UinKOUIpc4uKC8A=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-09-17","text":"Best place for all your vehicle needs and really good when your in the market for a new or preowned vehicle","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMwak52cjFRRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIC0jNvr1QE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURVaTVTMDlBRRAB","author":"Raphael Dittman","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ7GOK_kbFRRrBpoXM3XVIEVczl-ail6TzhU_uWQqHv20QfAA=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-09-04","text":"I won't go to another Chevrolet dealership ever!  Great people and very accommodating!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURVaTVTMDlBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDUi5S09AE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURVeHNTZkNREAE","author":"Jeff Mosley","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVHn9DCVyYdeJy56UVvfRk9SA6KzJWnli0e7rEoeF5VHdIVqOc=s120-c-rp-mo-br100","rating":5,"date":"2019-08-21","text":"Great friendly service!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURVeHNTZkNREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDUxsSfCQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURVc0xMQWJnEAE","author":"Dina Stainbrook","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUrS-rvgr8wgvILd6TZoYp3WrjhT_P8kCNRRh4wD6f_irYkkRiY=s120-c-rp-mo-ba12-br100","rating":4,"date":"2019-08-11","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURVc0xMQWJnEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDUsLLAbg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNVeS03ZjJRRRAB","author":"Hank Newson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVr6vz7yzgnA9Ns4coHya_k8Tu6eZY0QT-3l4ZqQKHfBPat8Kk=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-08-04","text":"See Jim Corbet.  He's the man","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNVeS03ZjJRRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICUy-7f2QE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNVaGVQOEtnEAE","author":"Kevin Jackson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJo_kMXL_pybQyJy9rfbhig3OtgUUVYf-h-z7vRGpPmVcaeLw=s120-c-rp-mo-ba12-br100","rating":4,"date":"2019-07-29","text":"Lovethe scenic area","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNVaGVQOEtnEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICUheP8Kg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURrbjRpOGpBRRAB","author":"Damian Allen","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUrMri8_XrqwlzCL_Ihit59m1bqQhpBogZSE0YmkzbZzwQwMZHl=s120-c-rp-mo-br100","rating":5,"date":"2019-07-12","text":"The service dept is by far my favorite of all the Chevrolet service departments around. Very friendly and try their best to get to you as soon as they can. If I have to have anything done to my car this is where I go!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURrbjRpOGpBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDkn4i8jAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURraDcyWkJnEAE","author":"Doug Grindstaff","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXYwNL8BhrhAnhb610QusL4nCfI030RKAcX88ImGOIZI6YQ_KuhuA=s120-c-rp-mo-br100","rating":4,"date":"2019-07-09","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURraDcyWkJnEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDkh72ZBg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURreFkzTDN3RRAB","author":"Elmer Macopson Jr","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI9m_0GZpYFNXylxCF8ZfAWPimnfVBa3xPcv3Fua8V3ONm3yw=s120-c-rp-mo-br100","rating":4,"date":"2019-07-01","text":"Great service!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURreFkzTDN3RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDkxY3L3wE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURFcHZMMEpREAE","author":"Jim Rogers","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKUIWpmh91nMLzJmcK4f_G91i_ppzAQRQklUJ1qf_VfHbVVyg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-06-19","text":"Went to get some advice on my truck they told me what was wrong with it I repaired it saved a lot of money.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURFcHZMMEpREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDEpvL0JQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQ0M3VQS0RREAE","author":"Josh watson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLHwFG50zXW7Ve4YKadkAcsmfjhPHh9jv5DdetCIs3dagOMug=s120-c-rp-mo-br100","rating":1,"date":"2019-06-14","text":"Stopped to have brake work done...the guy looked at it and said it was fine. (I knew it wasnt).  Took them an hour to take the wheel off...then charged me 60$ for it...and told me itd cost 315$ to change the caliper....I went to autozone, 55$ caliper and did it myself....will not ever be returning to this location","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ0M3VQS0RREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgID43uPKDQ%7C%7C?hl=en","owner_reply":{"text":"Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory however you were informed when you arrived (without an appointment) that it was going to take a little time to work you in.  We charged you for the time spent diagnosing your problem.  We cannot compete with do-it-yourself prices as we have highly-trained & compensated technicians & we back our work up 100%.  At no time did anyone tell you the problem that you had was \"fine.\"","date":"2019-06-14"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQ0c0w3TzdRRRAB","author":"Byrds Auto Sales","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL51uW2W6EYNqlhhXzACgF-GlwQgQR-3c6-ASDo36IGg1C-cg=s120-c-rp-mo-br100","rating":5,"date":"2019-06-12","text":"Great local place to deal with.  Service department is fast and friendly.  We just got a great deal on a new truck too!  Thanks for being an asset to our community.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ0c0w3TzdRRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgID4sL7O7QE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURZbzhiOWpBRRAB","author":"Brandon Tate","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUYj-N3t6327HjhBvU893aCTna1Re9wu_ybcG7NSeoeqjs4-Lqw=s120-c-rp-mo-ba12-br100","rating":3,"date":"2019-05-20","text":"It's a great place to get your car to the tires get it cleaned and everything but I was up there painting","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURZbzhiOWpBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDYo8b9jAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURZemREVjNRRRAB","author":"John edwards","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL2TpJzehAWPsbMiGgYLhqrwiU6RJzZBB9QxE9Aiwk90P1nZw=s120-c-rp-mo-br100","rating":1,"date":"2019-05-17","text":"The worst  every ....the service manager was very rude and very unprofessional...she even got an attitude with my 17 year old son...now he was upset because is car was not right and still under factory warranty and she told gm that she would not repair it...but my son at no time did anything disrespectful towards her he was just upset ...but she took it upon her self to be disrespectful to him...just very rude and very bad attitude...I would recommend taking your business to McCurry -Deck as long as she is there working ..Its a little further to drive but at least they will treat you properly and take care of the issue that is under factor warranty with no issues ...trust me its worth the drive ...it will take a little more of your time but you will be very well taken care of..and so much happier with the results....I would give them a minus 5 stars but that's not a option ...Steve should reevaluate his staff before he loses all his business to his competitors ..","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURZemREVjNRRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDYzdDV3QE%7C%7C?hl=en","owner_reply":{"text":"We are disappointed to hear that you did not have a more positive experience with us at Jim Cook Chevrolet Buick GMC.","date":"2019-05-24"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURZOUxHWDBBRRAB","author":"Oilymomma","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU-vMYtrVOUA9flO8VpmqBV98by2cMvC8Emy3by9MQdFVRDmiUF=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-05-01","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURZOUxHWDBBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDY9LGX0AE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNZcDRPaW5nRRAB","author":"UR2BaBiker2","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK1kPDU9u2ghHPCVfw-CmGowSA_hpGxm2DO_vjnmTPq8L1HRA=s120-c-rp-mo-br100","rating":5,"date":"2019-04-22","text":"I had service work done on my truck for rusty brake lines and now it stops as good as it goes.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNZcDRPaW5nRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICYp4OingE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNZbWJpRk53EAE","author":"Ashley Hudgins","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUWZS5uelzpf2A67NGB9p1FcMlUXQkvasccVIKGs6LEOQR6X58=s120-c-rp-mo-br100","rating":5,"date":"2019-04-15","text":"I am much more pleased with my most recent, April 13th, experience. Each of my requests were handled in a responsible and professional manor. In December of 2018, I requested and paid for a tire rotation; however, once I got home, I realized this was not completed. Therefore, this past experience, on Saturday, was much more pleasant!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNZbWJpRk53EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICYmbiFNw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNZcXRUd1l3EAE","author":"J B","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKglVg4JQGl_3xS6SS92l6K0nzE1iNvEAZE2sO4Zc4aqP2Gog=s120-c-rp-mo-br100","rating":1,"date":"2019-04-10","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNZcXRUd1l3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICYqtTwYw%7C%7C?hl=en","owner_reply":{"text":"Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better.  Please feel free to call or email me.  Sincerely, Erin Adams Customer Experience Manager Jim Cook Chevy 828-652-3221 erin.adams@jimcookchevrolet.com","date":"2019-04-12"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNZa3ZuYUdnEAE","author":"Tammy McCrory","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUSW4FVPxH0xPTH07Up7vi5AFwgKmexCvHorcbLJH39o02_g5ohfQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-04-09","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNZa3ZuYUdnEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICYkvnaGg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNZa0pxNF93RRAB","author":"Thomas Bennett","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVmArSiTNPZWsCIyXWG_QM8TWPXLuuOMy5kyYwDrLC5psFAP7dE=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-03-29","text":"Ordered part for me and got it on time","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNZa0pxNF93RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICYkJq4_wE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNZZ0lMMlZnEAE","author":"Joycelyn Tate","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUaCGAIGNxGjw1CWsbcbSWkSaKco9dRVa6C6l4W2bVOpv5l2jV7=s120-c-rp-mo-br100","rating":5,"date":"2019-03-28","text":"very pleasant, helpful and informative.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNZZ0lMMlZnEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICYgIL2Vg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURvdjRHb1R3EAE","author":"Langstaff Angela","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLWtLn4ZQlfDFzmkERdgyKkBRqQfJSaKTMmutTyPat2u3koIQ=s120-c-rp-mo-br100","rating":5,"date":"2019-03-27","text":"I get extremely emotional when I think of how Jim Cook Chevrolet Buick takes care of their Customers.  I have been a customer with Jim Cook for nearly 9 years.  I purchased my Hummer from Jim Cook Used in 2009.  When I have issues with my vehicle they go up and above to get my vehicle in and worked on and they would get you put in a loaner car.  When I call and tell them that I really need to get my vehicle in and they are booked they go up and above to get it fitted into their scheduling as well as mine.  I am a strong supportive of this dealership and I stand behind them as they provide customer Service to their customers.  Cynthia and The Service Team are #1 she has a very strong southern slang but its very comforting and welcoming and just make you want to hug her and squeeze her tight.  I just love her.   Please trust me when I say just stop on in and see them for yourself, I promise that you will get that Satisfactory Guaranteed.  If I was able to give them more star ratings I will I drive about 75 miles to get to Marion and I have no regrets. I have sent several people to Jim Cook and they love them too.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURvdjRHb1R3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDov4GoTw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURvOTl6QnZBRRAB","author":"Rhonda Palome","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIHJVDCV_g3pb89nOBmvlHgQWFa-1b9_JAhHmHd8BKIihCRdg=s120-c-rp-mo-br100","rating":5,"date":"2019-03-25","text":"All the employees at the dealership are concerned about making the customers happy. I give them 5 stars for excellent customer service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURvOTl6QnZBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDo99zBvAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURvdS1ESzNnRRAB","author":"Gage Daniels","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW9CVgqJno6UwuH1dZ6GgLQTDWw9nuReoqzd4LV_NTJ7p4CTC7i=s120-c-rp-mo-br100","rating":5,"date":"2019-03-22","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURvdS1ESzNnRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDou-DK3gE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURvczRDaUd3EAE","author":"Bradley Mckinney","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXVQIhNS7e4esN8X93CGI1dOdicCj5RgHa4o0Ucsdc9IzZsZJW3=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-03-21","text":"Great place and salesman","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURvczRDaUd3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDos4CiGw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURvN3QzSm1BRRAB","author":"Audrey Styles","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXkArXSj2yW4G_hozcobSJPi_cSk1HxmpgWn8lv0fbZ_vHvlzgI=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-03-16","text":"Always great.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURvN3QzSm1BRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDo7t3JmAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURvbktESkxREAE","author":"Ginger Sowers","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI5fSP_2yZhwGSk4Ss0Nc25nTIHgVkMr0QxkiVYmePqOrU8jw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-03-14","text":"A small hometown Chevy dealer with a good choice to pick from.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURvbktESkxREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDonKDJLQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNvOGR5X3lRRRAB","author":"Stuart Robinson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIUwpXxBhk5ozgJw95GBaB-mR_wPtQvLq0PC3geTHWfeTFhIw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-02-20","text":"Ever have trouble getting your vehicle serviced to your standard? Or just having that good feeling of knowing it's in good n capable mechanics care? That's the feeling I get at Jim Cook Chevrolet dealer in Marion, N.C.! Having been a customer of Cook's excellent service dept. for a number of years! Not only can I get my GM vehicles H-2,H-3T, n 75' Hurst-Olds- serviced here, but also my Toyota n my Jeep Cherokee!, Backed by an excellent parts Dept , the Cook mechanics are experienced, n knowledgeable on all makes n models of vehicles large n small!! Service is quick n reasonably priced!! They also offer loaner cars, if your vehicle is going to be kept more than a day at the dealership!! The Sales dept stays busy, with the Chevrolet- GMC- Buick lines of vehicles from GM always with latest n  sharpest ones available, mostly hand-picked by owner-general mgr. Steve Durhold, whom has years in the Automotive retail business! His knowledgeable sales staff, always ready to answer a customer's guestions n make that famous line come true!! \"Before you buy, give Jim Cook's a try\"!! Stuart Robinson","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNvOGR5X3lRRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICo8dy_yQE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNvMGZpQjVBRRAB","author":"jeffrey Seals","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW6nYON4hoB8qtJn39GPx98Qxaox4T5BEqkO3rF_APvnKODhDjc=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-02-19","text":"Great Place and Great People!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNvMGZpQjVBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICo0fiB5AE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURJNTlHdzRnRRAB","author":"Peter Niewinski","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLwbeqLPihua4XdAtutPAaZe4sPzBiEX_x7LmmYCPDeqiYy8A=s120-c-rp-mo-br100","rating":1,"date":"2019-01-25","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURJNTlHdzRnRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDI59Gw4gE%7C%7C?hl=en","owner_reply":{"text":"Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact Erin Adams at (828) 652-3221 at your earliest convenience. We hope to hear from you soon.","date":"2019-01-26"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURJeDVmRlJ3EAE","author":"Michael R","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWcOigwhJDcoNUdkYH1DKsgEpDZpPhVhKZ8YWc55qufixqL-BWf=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-01-24","text":"Friendly, knowledgeable, patient & not pushy. Refrshing change from recent experiences elsewhere.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURJeDVmRlJ3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDIx5fFRw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURJdzVXRENREAE","author":"Christal Padgett","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWxlFBypMs5S1WjGAkdQO796p4Ypz0O1CYRAqtDAH_nNbrgJAnO=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-01-19","text":"So friendly and helpful. Ask for Chris, he is such a sweetheart","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURJdzVXRENREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDIw5WDCQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURJcHZ5VUh3EAE","author":"Jerry Chandler","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI8ovIsN_YB0Xy5KjQtBa3aeAxHCZRJl1AOwMXhKjKFmeo1Dw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-01-02","text":"Excellent customer service from the Service Dept to the Sales staff!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURJcHZ5VUh3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDIpvyUHw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURJdUtpOFBBEAE","author":"Amy Ellis","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWz6b-b5AODxXQmMKYdjJ-tDC33rTZSW9atYND00rw5moaBaQ25=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-12-20","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURJdUtpOFBBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDIuKi8PA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNJcWJhVFZREAE","author":"Grant Martin","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ3NmxL7Tw4ULdqOgiCWd_2YEGmXkdNxQRicS01v8nQBrj0WQ=s120-c-rp-mo-br100","rating":5,"date":"2018-11-23","text":"Brian was an absolute life safer! My daughter and I was traveling for thanksgiving when we had some car trouble, and Brian was there to save the day and get us through the holiday with a loaner! When we buy our next vehicles, even though they are a few hours from us, we will definelty keep them in mind!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNJcWJhVFZREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICIqbaTVQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNnbll1VWhRRRAB","author":"Joyce Cole","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVVk1kN58Vk52CTXjq6IrxU5UH6V1mngM9wpTpoIxlleLWOzwLLVw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-11-16","text":"Always a great team","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNnbll1VWhRRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICgnYuUhQE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNJenZiRGl3RRAB","author":"Susan Yergler","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL070Uh303R-1iB-hZN1NaZMgw-7PvHHqTuk8IzwFLkZuBdgg=s120-c-rp-mo-br100","rating":5,"date":"2018-11-15","text":"These people took such great care of me! Thank you!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNJenZiRGl3RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICIzvbDiwE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNJNm8zdGN3EAE","author":"Tyler Whitson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUO5gMxQX72BZNwJpWRMuyJuHhR2bPHNOVukyNGSf8A2YLonGKp=s120-c-rp-mo-br100","rating":5,"date":"2018-11-08","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNJNm8zdGN3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICI6o3tcw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUR3N3N5cmZnEAE","author":"Luis G.","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXbOg0Y4ZHBUGVHyMpXu8CQSofEYqLfF6rfx0UnA7yvAc_VyNaF=s120-c-rp-mo-br100","rating":5,"date":"2018-10-11","text":"Drove around 10 hours to check out a car (5 there and 5 back) and it was completely worth it. I test drove the car and checked it all out without any pressure. Mike was very knowledgeable about the car and it’s features. I ended up buying the car and the price was exactly as mentioned. There was no fake fees or anything of the sort, just good honest people trying to sell cars.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR3N3N5cmZnEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDw7syrfg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNROTdlQ2xBRRAB","author":"lisa jones","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLPQh5j-8EhCU2ZnT-zIkQjGM9GpKRQdhJHIGSAl2bfDxvf1g=s120-c-rp-mo-br100","rating":1,"date":"2018-10-04","text":"Well we purchased a new Denali this year and it needed its first service this week so we went by to get it serviced were we bought it Jim cook  and was told it would be next week b4 they could do it well that's not what we were told when we bought a 50000 dollar suv  so wished we went somewhere else to buy we wanted local but it seems it would be better to drive out of town!! Very disappointed!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNROTdlQ2xBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICQ97eClAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURRMWRtT1JREAE","author":"Brittney Boggs","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWcu-HKtm0Rln_O11gnNI73wNqQ1cQGAW6x2H7H6P9sko1lxAnM=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-09-19","text":"Although I was ultimately unable to purchase a vehicle here, I was extremely impressed with the service Amy Rodriguez provided. She worked tirelessly to get me the best possible price and deal on the car I test drove. At NO point was Amy pushy or even suggestive. She allowed the vehicle to sell itself and established that she was there to help me find the right car for me! I truly appreciated her approach and will return in the future for sure. If you are looking for a vehicle, I would HIGHLY suggest you go see Amy for one!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURRMWRtT1JREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDQ1dmORQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNBbjZXVVVnEAE","author":"Wesley Grant","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUIDuUnm5wlbtlcbJQujekEPozAu4sn2ZA3GtYGF6p1_L1ccsxPag=s120-c-rp-mo-br100","rating":3,"date":"2018-09-09","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBbjZXVVVnEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICAn6WUUg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNnMlozUGl3RRAB","author":"Stuart Simmons","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKkkVrVLZrOJFYvM7rcORg826TJA0p7HMCxv6S3DWN9ot_0WQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-09-06","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNnMlozUGl3RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICg2Z3PiwE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURRdTk3MmxRRRAB","author":"pam maynard","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLwpfNFL15pHg60y-SIKyQjGRbKYOoyipg6O85dqwPFa_1l8Q=s120-c-rp-mo-ba12-br100","rating":4,"date":"2018-08-16","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURRdTk3MmxRRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDQu972lQE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURRdjU2bktREAE","author":"Kylie Clark","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXsXMHL23a1I_xwb7BbIgJXXfUqxsPRL7hQNoCZTkrmWPFTW9Y_tg=s120-c-rp-mo-br100","rating":5,"date":"2018-08-15","text":"Excellent service!  The whole sales team went out of their way to make my purchase easy.  Joseph was very knowledgeable about the features of the car, which simplified my decision.  I would definitely recommend Jim Cook Chevrolet to my friends and family.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURRdjU2bktREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDQv56nKQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN3cTZQcEhREAE","author":"Frank Lee","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLQSZL9DjnHbSPvnd7KFGJ0UyAIYzsSzjYfqjHGJ5YQBIjKHA=s120-c-rp-mo-ba12-br100","rating":1,"date":"2018-08-05","text":"They  push to much try to make a sell that you don't want to .\nIf you buy a vehicle from here you are going to regret it.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN3cTZQcEhREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICwq6PpHQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURneDVXVWZBEAE","author":"Donald Riffle","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKjx0gysKnf1L9UKSWQPIKk_DZM7GFjjoUKZLdBFE7X7--ZOA=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-08-05","text":"Great service and parts support","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURneDVXVWZBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDgx5WUfA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURnNHM3VFp3EAE","author":"Lauren Wall","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIQgwLFDIf6H4b-E-CX6C7keIUWUzw7EjP1iAorBVWvVTIi7Q=s120-c-rp-mo-br100","rating":5,"date":"2018-08-02","text":"Very good.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURnNHM3VFp3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDg4s7TZw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURBN3ZERFlREAE","author":"cuckseeWilliam Cucksee","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVaik1Rr8kElpfsknBS-p09obooM2XjOEgx_2Uw1Q-0_PS2tTQ=s120-c-rp-mo-ba12-br100","rating":2,"date":"2018-07-31","text":"Not a very good selection business very outdated","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURBN3ZERFlREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDA7vDDYQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURBM05DYTZ3RRAB","author":"Jim Day","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUneFWh4PzU0bslgximESJ9PxrJGV4IE4TcruTFvs80Ih9ZQQx-=s120-c-rp-mo-ba12-br100","rating":4,"date":"2018-07-28","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURBM05DYTZ3RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDA3NCa6wE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN3a1lxY3F3RRAB","author":"Rachel Powell","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVQAZNO5meKHmZ0ldxFqy9EymqM80NHV6tSxgoDOkm-5noGv7I3=s120-c-rp-mo-br100","rating":5,"date":"2018-07-11","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3a1lxY3F3RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICwkYqcqwE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURnbUp6TF93RRAB","author":"Jessica Tov","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLAmM-dlOcWWEyAsxvsEwFRXM7Ewy2B6mbsh0yMB0sELJ9v3g=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-06-07","text":"Halfway home my car started overheating. My coolant was low and after adding water it was still overheating.  I managed to make it to this Chevy place at 5pm yesterday, having never been there before. In an hour, they had me back on the road. My radiator hose had a crack. They didn't have the correct size tubes, but were able to clamp new ones down to get me home. I had my dogs with me, they let us in the waiting room with them and offered them water and a lot of attention in all of their apprehension. I can't thank these ladies and gentlemen enough.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURnbUp6TF93RRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDgmJzL_wE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNBeXJIclNBEAE","author":"Bill Biggs 3","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLt_MydUZHrwkpSU_DCGzzUUD6imsbpgDGyYFMuk2ForY7XYA=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-05-31","text":"Love Jim cook Chevrolet , they take real good care of you and your car","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBeXJIclNBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICAyrHrSA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNBbjhhRlpnEAE","author":"Matt Jones","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUeBJb1aVjJf1DfNsm7YrghAmH2nzsinkU5-aFSgTTdy4bAw1nETQ=s120-c-rp-mo-ba12-br100","rating":1,"date":"2018-05-14","text":"We broke down on our way to Asheville. We had our truck towed here over the weekend. The looked at it on Monday and made the initial diagnosis that the transfer case needed to be replaced but it took them til Friday to actually replace the transfer case. When they went to replace the transfer case they found another problem with the transmission but couldn't get it looked at until Monday. On the 2nd Friday that they'd had the car (2 full weeks now) they told me it still wouldn't be done until the following week.\n\nI asked what needed to be done and they said they still had to install the transfer case and the drive shaft. Only an hour later I called back and they said the parts were back in the vehicle but they still wouldn't get the car to me until Monday. There was still a couple hours left before they closed and all they had to do was put some fluid in and test drive it but they wouldn't give me the car back til Monday.\n\nOnly after I demanded my car back and showed up in person did they get the work done.\n\nJim Cook's knew I was broke down and did not care about the customer at all. They are incredibly slow and unprofessional. I wouldn't recommend Jim Cook's to anyone.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBbjhhRlpnEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICAn8aFZg%7C%7C?hl=en","owner_reply":{"text":"Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.   Thanks for being honest and letting us know where we dropped the ball.  Without feedback we'll never improve.  I've attempted to phone you couple times to discuss this further but so far unsuccessfully.  Feel free to call me at 828-652-3221 if you'd like to speak with me about this event further.  Erin Adams - GM - Jim Cook Chevy","date":"2018-06-04"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNROXFMVVVREAE","author":"AMANDA ANDERSEN","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXWEi41MGUIh3lk3WFcsDZ_tBuWG94_qljgiwXTCuTzb_pfr9qq=s120-c-rp-mo-br100","rating":5,"date":"2018-04-15","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNROXFMVVVREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICQ9qLUUQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNBeC1UUnNBRRAB","author":"Joseph Johnson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK76QItKEryoFlo0OZ3XTZWTh4FoNW0BRhM74xhVVvGTL3WhA=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-03-20","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNBeC1UUnNBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICAx-TRsAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNndWJLMUl3EAE","author":"Destine Conner","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX8OV-2UQi90Bp8GDoIAcMAl8ah0uR7PFFiJzHPoqhEhj71jTln=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-03-18","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNndWJLMUl3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICgubK1Iw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURneFA2WHZRRRAB","author":"Emily Mitchell","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWYGiB4AoJRMt0DftfybCx0ugEdCQSyxUzQjCZP_y03sJ44WAOv=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-03-15","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURneFA2WHZRRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDgxP6XvQE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURROHBtRlVBEAE","author":"chris flynn","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXBJUytyNGkcXJwM5d-q2Ock0cIkqe-XaT9UvA9kR5o5PRYTVtXyw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-03-13","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURROHBtRlVBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDQ8pmFUA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNBb2NQV1lREAE","author":"Trey Barrier","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLDQgDv4eHJpr7324S-uKoc7MmuIt9DD9dJzudVScN8MGmwGQ=s120-c-rp-mo-br100","rating":5,"date":"2018-03-09","text":"Took our 2007 Suburban to Jim Cooks. The check engine light was on and lost power. The man at service desk was extremely helpful and very nice. I explained that this was my only vehicle and could he help me out on getting it in and fixed. This was at 1:00 Thursday, at 10:30 Friday morning he called and said it was ready to go. And cost wasn't as bad as I thought. Would recommend Jim Cooks to anyone. Thanks Jim Cooks\nThe Barrier family","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBb2NQV1lREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICAocPWYQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURRem9xcUxREAE","author":"Ronda Bokanoski","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWrJtWgkoFlaIaWrMixbto6u5nQ3qv0T2d3tIPaGaJOMRPEG3I4=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-03-09","text":"Service dept was quick and professional!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURRem9xcUxREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDQzoqqLQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURnZzR1NFJnEAE","author":"chris burleson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWfOhXzpOoawqQbuIqtCIkOPMaLs0bzC8BexYh1sL44N99yqzE=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-02-06","text":"Great service getting my oil changed. Thanks guys.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURnZzR1NFJnEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDgg4u4Rg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNnM1BESU9REAE","author":"Ayodeji Oladosu","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKmFj59fqUI9Pbd-LlTFMIDVHOh5zH4MzBjbruP7M33zJjlC9Y=s120-c-rp-mo-ba12-br100","rating":4,"date":"2018-02-04","text":"Great staffs","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNnM1BESU9REAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICg3PDIOQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNBdE9iS1RBEAE","author":"Susan Edmiston","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWQgH9a9VoKpSYXOc6cbnBpRWjs6BSB7SPN0jRKOX0vra4bwvdf=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-01-10","text":"Best car buying experience ever.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBdE9iS1RBEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICAtObKTA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURBd3RXVl9nRRAB","author":"Shirley Young","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU1zJoZrWX2dYx3z152XUd1c2qHvH3k-ipTBjLuh10EqPQH8iui=s120-c-rp-mo-ba12-br100","rating":5,"date":"2017-12-27","text":"Bought my  Chevy Trax there.  Good service. Good place over all.  Good people very friendly. Go buy your next vehicle there.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURBd3RXVl9nRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDAwtWV_gE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURRN0o2aUZREAE","author":"Jessie Hensley","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKqn0I70cQT1VMCrmMhSNbLG6X1gpoLu9u6eJ4AGXisnRFQ5g=s120-c-rp-mo-ba12-br100","rating":5,"date":"2017-11-13","text":"I bought a new car there they were really good working with me bought the car got a real good deal on it","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURRN0o2aUZREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDQ7J6iFQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNndXZtLXZnRRAB","author":"Dean Cloninger","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL1knApRIKsE_ZYbtZWL9Qk5vjS_WtMKwpDZbxIlIAQLziFvw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2017-07-18","text":"Great service dept","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNndXZtLXZnRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICguvm-vgE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNBaWJiYVRnEAE","author":"Jennifer Brooks","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWP7pn83knX32OcfSta7T6SmPoQjq8eCa4CH620yxwLpxlCiZY=s120-c-rp-mo-ba12-br100","rating":1,"date":"2017-07-06","text":"Before purchasing, the dealership was helpful and easy to contact. I will say they were very pushy for me to buy the car that day when I explained twice that it was the first car I had test drove and felt more comfortable testing out other cars before I made a final decision.  After they got my money, I realized what kind of people I was dealing with. I called the day after my purchase to try and get a copy of my service agreement because I was not able to find the copy given to me at the time of signing. I spoke with Chris and he continued to tell me that I have a copy. I had to ask three times if he would just send me another copy which he said he would put in the mail. Waited almost a month, then Megan contacted me asking me if I wanted my plate mailed to me. I told her that I did and also would like a copy of my service agreement that I still had yet to receive and she continues to tell me that I have a copy already. So a week goes by, my temporary tag expires, and I have not received my plate OR the copy of the service agreement. When I call the dealership to ask about it, I started explaining my situation to the general manager who cuts me off mid sentence to tell me that a salesperson had just walked in and she can't talk to two people at once so she would need to call me back. Well days go by, still no plates. Turns out it got lost in the mail because my address was written illegibly so USPS mixed up the address. The icing on the cake was when I went to get an oil change and was charged when I stated during the sigining of my contract that I would like oil changes included. I would NEVER recommend this dealership to anyone. I definitely feel my lack of knowledge in purchasing cars was taken advantage of.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBaWJiYVRnEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICAibbaTg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNBcXZtQ1N3EAE","author":"Alleigh Roberts","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVZhIK8axEnOq0W87k88oYEGSZ6yvMIfM3BI9gdRDd_pPXjIQnU=s120-c-rp-mo-ba12-br100","rating":4,"date":"2017-06-09","text":"Friendly staff","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBcXZtQ1N3EAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICAqvmCSw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN3aXJ2ZmZREAE","author":"Edithe Walker","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ4WWM_O_L7qusgk9MaH4O-ZuYEfP-TwD-FnzJfOWRGEP863Q=s120-c-rp-mo-ba12-br100","rating":5,"date":"2017-06-05","text":"Super nice and helpful people. Bent over backwards to show the hubby what he was looking for and did everything they could to get him in a good vehicle that he truly loves.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN3aXJ2ZmZREAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICwirvffQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURBeHFQZjhnRRAB","author":"Matthew Williamson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX-f_13DSdSIjgWpIGy2vJMDpr2Af9mD9qrgB4jF21g2e_Kel4O=s120-c-rp-mo-ba12-br100","rating":5,"date":"2017-05-17","text":"Great customer service!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURBeHFQZjhnRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDAxqPf8gE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURRb292LTFBRRAB","author":"Richard Acrivos","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXZxTxSw2AABATFHUPKCrvM3D8fKBz1FxuytCe37MCaI2KU2tm5kA=s120-c-rp-mo-ba12-br100","rating":3,"date":"2017-04-23","text":"An acceptable dealer experience with service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURRb292LTFBRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDQoov-1AE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN3ejV2RnNRRRAB","author":"Kat Per","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUK5EeGJ80559qdfU6TvBc532HAdur68bBWbPcKAAdS0PsHhr_G=s120-c-rp-mo-ba12-br100","rating":5,"date":"2017-03-20","text":"They took excellent care of me and bent over backwards to get me into a car","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3ejV2RnNRRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICwz5vFsQE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN3eEptby1RRRAB","author":"jen skidmore","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUeLK14edb_VubZrJNQ6NsTtO10fKHGZA2cPQZs682da_p3okny=s120-c-rp-mo-ba12-br100","rating":5,"date":"2017-03-14","text":"If your looking to buy a new car this is the best place to go.they don't have that many options for used cars which I think could really help their sales but if your looking for a brand new car at the best prices with amazing warranties this is the best place in nc to go I've been all over the state and this is the best place to go they have the friendliest people best deals and will help you as much as possible even after the vehicle is purchased they are very customer oriented","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3eEptby1RRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICwxJmo-QE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURnczVETkFnEAE","author":"Zike LLC","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWVOx4BNvCMRPYDKmVCFAetfKIW3X1Hd63pf1odlHCFcnJfohSG=s120-c-rp-mo-br100","rating":5,"date":"2016-06-29","text":"Awesome service and great vehicles!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURnczVETkFnEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDgs5DNAg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURRcDVYaW1nRRAB","author":"Debbie Shehan","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL6nT-11LXsE-8iJ_pWLnj6TEO2lWjf3p5uenqQ43dNGg8jw1t9=s120-c-rp-mo-ba12-br100","rating":5,"date":"2016-06-29","text":"AWESOME customer service","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURRcDVYaW1nRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgIDQp5XimgE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNRb2FETnhRRRAB","author":"Thundation Gaming","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUyWiUYcyCLsqazb1evQNdDlca8MtQkHinaaGcwyuaJ_vuaLEkq=s120-c-rp-mo-br100","rating":1,"date":"2013-07-31","text":"jim cook chevrolet has unprofessional service people in parts department...spent money on gas and time because they told me to come down anytime before 5 and they could help me...well when i get there at 3 they tell me the person went on vacation and no one else knows how to make a key ...you work in the parts department and dont know how to make a key?!?...absolutely horrible....not recommended at all!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNRb2FETnhRRRAB!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICQoaDNxQE%7C%7C?hl=en","owner_reply":{"text":"Greg, I apologize as there is no excuse for what happened. I can only say that we’re not perfect and sometimes we make mistakes. Per our conversation on the phone you have a $XXX credit here at the store, to make up for your time and fuel, that you can use however you see fit and at your leisure. Again, I apologize and I hope that we can make it up to you in the future with outstanding service. Steve Dirhold","date":"2013-09-23"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNBaE1QOEZnEAE","author":"susan hayden","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVvfcF-mE8xwDZGzb-_aAfa4HkjqBNWc05OuJxE6vd8xn-dk1Q=s120-c-rp-mo-br100","rating":2,"date":"2013-05-13","text":"We had an unpleasant experience Saturday 5/11/13 with Jim Cook Chevrolet. After my friend told salesman Joey Greene that we were going to take the truck that he looked at a couple days earlier, Lloyd took the time to remove his bed cover on the truck he was trading in, clean out his truck, take it to the car wash....only to arrive in Marion and see they let someone test drive it and then they let \"US\" wait around till they made the deal with that other person. He was told the truck was still available and Joey knew he was coming in.  It's all about money and I'm sure they made a better deal for themselves. It was absolutly the wrong thing to do as we were right there and had already made the deal for the truck. So if it happened to him it can happen to you.  They are not reliable, not reputable, not true to their word...basically to hell with you if they can make a better deal for themselves.\n\nWe will never go by there to try to trade with them again and would not recommend them to anyone.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBaE1QOEZnEAE!2m1!1s0x0:0xc5821656bc46aeb9!3m1!1s2@1:CIHM0ogKEICAgICAhMP8Fg%7C%7C?hl=en","owner_reply":{"text":"Susan, we apologize for you feeling that you and Mr. Fox were treated badly. We were prepared to honor Mr. Fox's deal with no issue but we had no idea when and if he was coming for sure because he said he might be here the day before and we didn't see him. Also, per his phone conversation that morning, he was told that we had a couple other interested parties.  He was also told that whoever was here first got first shot at it. Mr. Fox and yourself got here after we already had someone else looking at the truck. He was here first and I am sure that you understand that we can't just take the truck away from him. Again we apologize you feel that way and would be happy try to find Mr. Fox another truck if he would like us to.","date":"2013-06-12"},"verified":true}],"last_updated":"2026-06-18T17:35:29.279Z"}