David Waters
This is the second vehicle I have purchased here in the past year. This dealership gives you the small town 100 percent customer service oriented experience that I wanted. This is something that is missing from most of the large dealerships. My sales person Gary is a template for how all sales associates need to be. He is calm, doesn't apply pressure, and feels like he wants to make the purchase experience favorable at every step. This was the primary reason I skipped all the dealerships close to me and drove 75 minutes to Jim Cook.
Response from owner
August 20, 2021
Other reviews
Stuart Robinson
Ever have trouble getting your vehicle serviced to your standard? Or just having that good feeling of knowing it's in good n capable mechanics care? That's the feeling I get at Jim Cook Chevrolet dealer in Marion, N.C.! Having been a customer of Cook's excellent service dept. for a number of years! Not only can I get my GM vehicles H-2,H-3T, n 75' Hurst-Olds- serviced here, but also my Toyota n my Jeep Cherokee!, Backed by an excellent parts Dept , the Cook mechanics are experienced, n knowledgeable on all makes n models of vehicles large n small!! Service is quick n reasonably priced!! They also offer loaner cars, if your vehicle is going to be kept more than a day at the dealership!! The Sales dept stays busy, with the Chevrolet- GMC- Buick lines of vehicles from GM always with latest n sharpest ones available, mostly hand-picked by owner-general mgr. Steve Durhold, whom has years in the Automotive retail business! His knowledgeable sales staff, always ready to answer a customer's guestions n make that famous line come true!! "Before you buy, give Jim Cook's a try"!! Stuart Robinson
Elmer Macopson Jr
Great service!!
James Moore
We had the pleasure of working with Ian Buchanan at Jim Cook Chevrolet. Ian worked with us to find my wife her new 2023 Buick Encore GX. The whole team was a pleasure to work with, patience, honesty and integrity is what we received with Ian and Jim Cook Chevrolet.
Carrie Barlowe
I got an email about service needed and was about to schedule online which was nice. When my car needed a part that wouldn't be in until hours later, they had someone who worked there drive me home so I didn't need to wait there. He offered to pick me up later when the work was done also. He and everyone there was very friendly.