John edwards
The worst every ....the service manager was very rude and very unprofessional...she even got an attitude with my 17 year old son...now he was upset because is car was not right and still under factory warranty and she told gm that she would not repair it...but my son at no time did anything disrespectful towards her he was just upset ...but she took it upon her self to be disrespectful to him...just very rude and very bad attitude...I would recommend taking your business to McCurry -Deck as long as she is there working ..Its a little further to drive but at least they will treat you properly and take care of the issue that is under factor warranty with no issues ...trust me its worth the drive ...it will take a little more of your time but you will be very well taken care of..and so much happier with the results....I would give them a minus 5 stars but that's not a option ...Steve should reevaluate his staff before he loses all his business to his competitors ..
Response from owner
May 24, 2019
Other reviews
Rebecca Loftis
My experience with Jim Cook Chevrolet has always been positive!
Karen Dark
Fast and friendly service each time I visit. I highly recommend this dealership! Just bought a GMC Canyon. The staff and Steve Dierhold made it happen!!! Such good service, caring and efficient going above and beyond! Everyone should buy their cars from Jim Cook Chevrolet and GMC.
Jessi Huskins
Great customer service and fast!
Patti Holda
Very quick and speedy service. Efficient, courteous staff who are not just business-like, but friendly and neighborly. I always like my community dealership!