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Jim Cook Chevrolet GMC

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Rhonda Palome

March 25, 2019 · review of Jim Cook Chevrolet GMC

All the employees at the dealership are concerned about making the customers happy. I give them 5 stars for excellent customer service.

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Other reviews

June 17, 2026

michael h lewis

Great to work with Mark and Evan for the best deal I could have hoped for!

May 26, 2024

Ronnie Moore

Friendly & Courtesy staff!!🙂

January 21, 2026

Proud Mom

Back in 2017 I went there looking for a car. I wish I knew the salesman's name. He probably doesn't work there anymore. But I was worried about being misled. I'd been a single mom for a very long time and I was worried about being sold a bad car. There was a green car I was looking at and the salesman told me that I didn't want that car. He told me it had problems with it that had to be fixed and that they got it in not that long ago. He then walked me over to this white 2011 Kia forte. It had 86,000 miles on it at the time. We went for a test drive. I didn't know much about cars except that every car I've ever had before that one broke down and left me stranded. I have just had a lot of bad experiences. I know he knew I was worried. Finally he told me "If I sold bad cars, I wouldn't make any money". So I trusted him and I bought the Kia for $8,000 cash. Its now 2025. My car... My 2011 Kia forte... has over 207,000 mi on it. Aside from 2 coils, a tune-up, my brakes/rotors being changed out a few times and the battery needing to be replaced twice, I have not had any problems with my car until very recently. After 9 years and 207,000 mi, the transmission is just now starting to go. I bought that car from Jim Cook Chevrolet when my daughter was 9 years old and in the fourth grade. She's now a grown woman and in college. She learned how to drive in that car. My daughter ran over a dead deer in that car, and the car sits only 6 in from the ground. That car has been wrecked a few times and repaired. The last time it was hit it was totaled while my daughter was driving it- It was not her fault, someone hit her. But even then, it protected her and she still drove away in it. Today my Kia has been sitting outside in the cold for 3 weeks without being started. One of the tires has started to go flat. I went out there today and turn the key and it started right up without hesitation. That Kia is the best car I've ever had. I don't know who that salesman was, but he was the most honest car salesman I've ever met. He sold me a GOOD car. If the salesman I worked with is any representation of this dealership, this is absolutely the place to go. Honest, straightforward, and focused on doing right by the customer.

January 29, 2025

Ashley Nichols

This was our second purchase within a week and both times we had excellent experiences. The whole process was smooth and required little from me but patience. They understood I had worked all night and made sure I was comfortable. When it came time to purchase and finalize everything the team there made sure I had no questions. Both purchases have been very straightforward with no hidden surprises. My husband and I both agree that our future GMC purchases and services will be with Jim Cook Chevrolet-GMC.