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Jim Cook Chevrolet GMC

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James Roper

April 16, 2026 · review of Jim Cook Chevrolet GMC

Very hateful and very unpolite and very bad communication on this car lot

Response from owner

We’re sorry to hear about your experience and appreciate you bringing this to our attention. We take customer service very seriously. At this time, we’re unable to locate any record of a visit or interaction under the name provided, so we’d like to learn more about what happened. Please feel free to call us at 828-652-3221 and ask for our General Manager so we can better understand your concerns and work toward a resolution. Thank you.

April 16, 2026

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Other reviews

October 19, 2022

Delmar Gene Cannady, Jr.

No written review

November 20, 2025

Andy Berkley

I recently purchased a truck from Jim Cook Chevrolet and I am extremely happy with the buying process. Everyone was a pleasure to deal with. Josh, salesman, was extremely helpful, met me in the parking lot when I came to pick the truck up, had all the paperwork prepared, and even helped me load the truck on my trailer. Mark, sales manager, was most helpful and streamlined the buying process. Alan in finance was great to work with. I have purchased vehicles from some of the big dealerships in the Charlotte area and the buying process turns into a one big sales pitch for extended warranties and service plans, they hard sell it and make the buying process painful. At Jim Cook no one tried to hard sell me and I am pleased with my experience here. I will definitely do business with Jim Cook Chevrolet again! I called around for several days to some of the bigger fleet dealers in the South East and they all said I was looking for a needle in a haystack, but Jim Cook Chevy had the exact truck that our business needed on the lot. Thank you to all at Jim Cook Chevy!!

January 10, 2022

Chris Linson

Very courteous, timely and professional

November 19, 2025

Aryan Bollinger

Had a very odd situation with a car recently, and the service at Jim Cook was phenomenal. I’ve had terrible dealings with another local dealer, so I wanted to give another service center a try, and I’m glad I did. Landon and Mike kept me in the loop about my repair, and the rest of the service team had me back in my car sooner than I thought. I’ll be giving them my business in the future.