All reviews

michael h lewis

Great to work with Mark and Evan for the best deal I could have hoped for!

Harold Walker

No written review

Michelle Logan

Fast friendly service

Luke Stamey

Great experience, super friendly staff.

Carolyn Proctor

No written review

Adrienne Chafee

Scheduling my inspection appointment was very easy online. I appreciate that convenience! I was greeted promptly when I walked in, and the check-in process was quick. I was kept in the loop of the progress, and they let me know of a minor item that needed to be taken care of (wiper blades) and the estimated cost. Paying at the cashier's window was quick and I was out the door and on my way to my next errand with a smile.

James Bristow

I just bought my second vehicle from Jim Cook Chevrolet and the experience was even better than the first. Bob, Mark, and the whole team were very friendly and accommodating. I got a great deal on a 2026 Silverado, the team doing whatever they could to get me the best price.

Wendy Elliott

Cynthia is always so nice and answers any questions I have when I come in for maintenance.

ValuePrint Inc.

I looked at several dealerships for a new truck. No sales person came out to help me other that at Jim Cook Chevy. Gary was professional, pleasant to deal with and explained everything clearly. Thank You!

Travis Martin

Great place to do business! Nothing high pressure! Evan and Allen were very helpful! Love the nostalgic look of their dealership as well. Great transaction and highly recommended!

Angel Riddle

I purchased a used Toyota RAV4 thanks to Josh Stewart! He was very friendly and helpful! I’m pretty picky when it comes to vehicles, and he was very patient with me! I’m glad I stayed local and went with Jim Cook! Thank you guys for working with me and getting me the price I wanted and helping me with my dream car! And an honorable mention to Mark also who went out of his way for me!

Denise Jackson

Found a new trailblazer, on the lot. The salesman was very helpful and knowledgeable about the vehicle. I got a trailer hitch added to the vehicle and the service department went way above and beyond getting the vehicle in the shop to install it. Awesome dealership, highly recommend.

Ariana Camby

Parts and service are great here! Very respectful, kind, and genuinely nice people! I trust taking my vehicle here, and I wouldn’t take it anywhere else. Landon, Casey, Chris, and Caleb are all super fantastic guys to deal with as well.

Casey Camby

The best dealership! Very friendly, fast and accurate service. I won’t take my truck anywhere else.

Steve Carter

Friendly, polite and courteous hometown dealership

Jonathan Beane

Courteous and professional. Easy bunch to work with and my truck is serviced and clean when I get it back.

Kristie Nesbitt

No written review

Steve Johnston

No written review

James Trimble

Truly an incredible and trustworthy team. Great prompt communication. Drove over from Knoxville. They had no problem with me getting the truck checked out by a mechanic in Asheville before purchasing. Buying process was easy. Truck was clean and in fantastic shape. I would absolutely drive 3 hours to buy from them again. Full endorsement.

Cynthia Grindstaff

New car purchase went so very smooth! Gary was great to work with and helped me with all the new features! Great experience!

cari richardson

Mark and Josh were truly amazing! I recently drove almost 3 hours to their dealership to purchase a vehicle, and they had everything ready and waiting for me when I got there! The entire staff were nothing but warm and welcoming! I did not feel like I was buying from complete strangers; I felt like I was buying from people that I had known my entire life. HIGHLY recommend this dealership and everyone there!

Ashton Whitaker

I always have a wonderful experience at Jim Cook Chevrolet. I’m honored to give them review #500! Efficient, Simple, And Direct.

Abrahan De La Cruz

Simply Amazing!!! I live 1.5 - 2 hours away and would happily go back again!! I was able to cut my buying process time in half through doing a good chunk online and through text with Josh Stewart!!

Corey MacKinnon

I love working with Jim Cook Chevrolet and Jeremy Davis. I have known him for years and happy to use my hometown dealership when I can.

Clear Creek Golf Carts LLC

Excellect service as always from this dealership!!

Chris Morrow

Everyone was very nice and professional in my experience. I would definitely recommend Jim Cook Chevrolet to anyone looking for a new or used vehicle.

Chris Sears

Evan and Allen are top shelf!

Chris Melvin

This dealership always takes care of me and my Camaro. I don’t take it anywhere else.

Matt Roberts

Evan was incredibly helpful and on top of any questions that I had. Everyone else involved was a pleasure to work with. I look forward to doing more business with them.

Garth Brown

Just purchased a great truck from this dealership and couldn’t have had a better experience, especially considering I was purchasing from out of state. Evan (salesman) and the entire team were very professional, helpful, honest and quick to respond throughout the process. He was even willing to meet me halfway with the truck the very same day of the purchase and they have already followed up to make themselves available to help in any way after the purchase. Without a doubt, this was the best experience I’ve had purchasing a vehicle and I would highly recommend them to anyone regardless of your location.

Proud Mom

Back in 2017 I went there looking for a car. I wish I knew the salesman's name. He probably doesn't work there anymore. But I was worried about being misled. I'd been a single mom for a very long time and I was worried about being sold a bad car. There was a green car I was looking at and the salesman told me that I didn't want that car. He told me it had problems with it that had to be fixed and that they got it in not that long ago. He then walked me over to this white 2011 Kia forte. It had 86,000 miles on it at the time. We went for a test drive. I didn't know much about cars except that every car I've ever had before that one broke down and left me stranded. I have just had a lot of bad experiences. I know he knew I was worried. Finally he told me "If I sold bad cars, I wouldn't make any money". So I trusted him and I bought the Kia for $8,000 cash. Its now 2025. My car... My 2011 Kia forte... has over 207,000 mi on it. Aside from 2 coils, a tune-up, my brakes/rotors being changed out a few times and the battery needing to be replaced twice, I have not had any problems with my car until very recently. After 9 years and 207,000 mi, the transmission is just now starting to go. I bought that car from Jim Cook Chevrolet when my daughter was 9 years old and in the fourth grade. She's now a grown woman and in college. She learned how to drive in that car. My daughter ran over a dead deer in that car, and the car sits only 6 in from the ground. That car has been wrecked a few times and repaired. The last time it was hit it was totaled while my daughter was driving it- It was not her fault, someone hit her. But even then, it protected her and she still drove away in it. Today my Kia has been sitting outside in the cold for 3 weeks without being started. One of the tires has started to go flat. I went out there today and turn the key and it started right up without hesitation. That Kia is the best car I've ever had. I don't know who that salesman was, but he was the most honest car salesman I've ever met. He sold me a GOOD car. If the salesman I worked with is any representation of this dealership, this is absolutely the place to go. Honest, straightforward, and focused on doing right by the customer.

Monica Ray

No written review

Pete Klick

My sister and I recently purchased a used Chevy Silvarado 1500 truck from Jim Cook Chevrolet. Our experience with them was excellent. Our salesperson Courtney was friendly and super efficient, which we appreciated. We also had brief interactions with Jeremy the sales manager who provided us excellent service as well. Alan in finance was also friendly and efficient. Overall we were provided the very best in customer service from everyone who assisted us with the purchase process. Five stars indeed. Our new truck is super clean and wonderful, and we couldn't be happier. And we got it at what we believe to be a very reasonable price compared to similar trucks in the market. Thanks Jim Cook Chevrolet for a excellent buying experience.

Victoria S

I recently bought out my lease and came to Jim Cook Chevrolet to handle the process. Evan was so kind, communicative & made the process so easy. Filling out the paperwork was delightful & a breeze due to Allen. Would highly recommend!

Chris Pittman

Very friendly and helpful

Thomas Helms

Got the parts in quick and got it fixed quick

Dave Faunce

An easy, straightforward, honest and transparent buying experience at Jim Cook. The staff was so easy to work with and the epitome of amiable, hometown folks. Negotiated the vehicle I wanted and the trade-in value in less than 10 minutes. No long trips to the manager's office, no sales tactics, no number drift, no hidden fees or mystery markups. If you're looking for a GMC or Chevrolet, be sure to visit Jim Cook Chevrolet.

Celia Wahl

No written review

iqraa madyun

I had the pleasure of working with Evan Johnston, Sales Consultant with Jim Cook. I found the perfect F-350 online, and Even was the perfect consultant to work with. Evan was respectful of my time, was a man of his word, and even delivered my new truck to me in Charlotte, a couple hours east of their location. When I go to expand my fleet, Evan/Jim Cook will be my first call!

Dan Owen

No written review

Steve Bersia

Everyone was very helpful and had one goal, customer service. Hard to find a dealership like this one anywhere. Great job, extremely happy. Third car I have purchased from Jim Cook. Excellent service as always, ready as promised.

Hank Holmes

The service department is always thorough and I feel confident taking my Chevy truck to them for simple oil changes or more difficult repairs. Thank you Mike and Cynthia for making it happen!

Jean Finley

Prompt friendly customer service.

Cottonwood Properties

I’ve had nothing but the best experience at Jim Cook. I traded my previous vehicle for my very first GMC and my salesman Gary was wonderful. I had an issue a few months after I purchased the vehicle and even though they didn’t need to do anything about it (outside of warranty) the service manager Landon went out of his way to take the best care of me and the entire situation. 10 out of 10 recommend.

Debra Biddix

Great customer service! Josh is a great salesman, Allen excellent at finance! Mark made our day! Would definitely buy another car here✅

Joye Pitcher

We went there for the food truck Cousins Maine Lobster. Thank you for hosting them. My husband looked at the cars you have and had friendly sales service.

Andy Berkley

I recently purchased a truck from Jim Cook Chevrolet and I am extremely happy with the buying process. Everyone was a pleasure to deal with. Josh, salesman, was extremely helpful, met me in the parking lot when I came to pick the truck up, had all the paperwork prepared, and even helped me load the truck on my trailer. Mark, sales manager, was most helpful and streamlined the buying process. Alan in finance was great to work with. I have purchased vehicles from some of the big dealerships in the Charlotte area and the buying process turns into a one big sales pitch for extended warranties and service plans, they hard sell it and make the buying process painful. At Jim Cook no one tried to hard sell me and I am pleased with my experience here. I will definitely do business with Jim Cook Chevrolet again! I called around for several days to some of the bigger fleet dealers in the South East and they all said I was looking for a needle in a haystack, but Jim Cook Chevy had the exact truck that our business needed on the lot. Thank you to all at Jim Cook Chevy!!

Aaron Gimmestad

I recently bought a new truck from Jim Cook and can't recommend them enough. I worked with Evan, and the entire sales process was great - no surprise fees or dealer installed add-on's, no high-pressure tactics, no BS. Everyone I met was friendly and welcoming, and the experience was quick and smooth.

Aryan Bollinger

Had a very odd situation with a car recently, and the service at Jim Cook was phenomenal. I’ve had terrible dealings with another local dealer, so I wanted to give another service center a try, and I’m glad I did. Landon and Mike kept me in the loop about my repair, and the rest of the service team had me back in my car sooner than I thought. I’ll be giving them my business in the future.

Jasmine Ardrey

We had a great experience buying our 2026 GMC Acadia from both Courtney and Mark! We saw online that the Acadia was in-transit to Jim Cook Chevrolet. We quickly called to see when the car would be delivered. Courtney answered all our questions over the phone and Mark worked with us on pricing and other details. They made the entire experience seamless and within a matter of a few days, the car was at the lot ready for us to pick up. We highly recommend Jim Cook Chevrolet!