Ariana Camby
Parts and service are great here! Very respectful, kind, and genuinely nice people! I trust taking my vehicle here, and I wouldn’t take it anywhere else. Landon, Casey, Chris, and Caleb are all super fantastic guys to deal with as well.
Other reviews
Karen Dark
Fast and friendly service each time I visit. I highly recommend this dealership! Just bought a GMC Canyon. The staff and Steve Dierhold made it happen!!! Such good service, caring and efficient going above and beyond! Everyone should buy their cars from Jim Cook Chevrolet and GMC.
Karen West
No written review
Tonya Davis
Jim Cook Chevy did an excellent job fixing my car. They were very informative. The only thing I would add is, they should have more loaner cars or even cars that customers can pay to rent since there isn't a car rental place in McDowell County. It was very hard to find a way back and forth to work for 3 days.
Jennifer Romaine
I bought a 2021 Silverado High Country from another dealership, have had many, many issues with it since. The service dept. at the original dealer was less than helpful (to put it mildly) to try and resolve the issues. Having had a previous Chevy vehicle serviced at Jim Cook I decided to bring the truck in for them to try and diagnose / resolve. I am so thankful for these people!! Landon is my service manager, he went above and beyond to chase down what the issues were, including bringing in someone in from GM to drive and troubleshoot. They were in touch frequently and explained every step along the way. The shop is a busy one (understandably!!) but they worked tirelessly on my truck, I left there with great peace of mind. I can truly & honestly say, they have a customer for life after such a pleasant experience. I was a fool for not buying my truck from these wonderful people to begin with! Thank you again & again to Landon & the rest of the service team!