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500 verified reviews, 4.8★ average, sorted by most recent.

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Showing 1–22 of 22 4-star reviews.

December 30, 2025

David Trout

No written review

June 27, 2025

Kathy Loftis

Everyone was friendly and helpful. The one thing that has upset me is the fact that the vehicle did not come with an owner's manual. You pay thousands of dollars for a vehicle and then you're informed if you want an owner's manual you need to pay $80. I do not want to have to go to my cell phone to learn how to operate my new vehicle. If I had known this I would not have purchased the vehicle.

April 4, 2025

Travis Silver

Personable staff and quick in and out with appointment.

Response from owner

Thanks Travis for your review!! We appreciate your business!!

October 21, 2025

November 4, 2024

Robby Robinson

No written review

October 25, 2023

Brenda Sparks

No written review

July 9, 2023

Alfred Washington

Lost my keys to my Pontiac, went to jim cook, ask them could they cut me a key for my vehicle, the friendly employees looked it up! Fast friendly service had me in and out 20 mins tops with instructions on how to program the key riding every since

June 13, 2023

Keith Wallace

No written review

November 2, 2022

Jim Forrest

The issue was repaired. There was some kind of ring left on the drivers seat. It looked almost like a coffee cup ring. What ever was set on the seat left a ring that was cleanable.

Response from owner

Glad we got it fixed for you Mr. Forrest!

December 2, 2022

January 4, 2022

Kimberly Poteat

Asked them to check fluids, they didn't. But I was charged $105 for 2 filters that I'm still not sure we're really changed

Response from owner

We're sorry to hear your experience wasn't as good as it could have been. We've reached out to you via the number we have on file to discuss this further, we look forward to hearing from you soon.

January 6, 2022

July 25, 2021

The Roaming Reviewer

Friendly staff.

Response from owner

Thank you!

July 29, 2021

October 3, 2020

DeborahF Webb

I was greeted and asked who I was in very friendly way. She knew I was there to get my heater check. She showed me to the lounge area to wait. My wait was not too bad. I hate to keep saying she, but I cannot remember her name. But she came and told me they were finished in a very pleasant way. I went to the window to pay, and they were very pleasant as well. I am satisfied with the heat that now comes out of my heater when I turn the fan on.

Response from owner

Thank you for your good review, we appreciate the feedback. We have Cynthia & Chandra as the two ladies in our service department.

November 19, 2020