Hank Holmes
The service department is always thorough and I feel confident taking my Chevy truck to them for simple oil changes or more difficult repairs. Thank you Mike and Cynthia for making it happen!
Response from owner
October 21, 2025
Other reviews
Grant Martin
Brian was an absolute life safer! My daughter and I was traveling for thanksgiving when we had some car trouble, and Brian was there to save the day and get us through the holiday with a loaner! When we buy our next vehicles, even though they are a few hours from us, we will definelty keep them in mind!
Brandon Wilson
Great job
Langstaff Angela
I get extremely emotional when I think of how Jim Cook Chevrolet Buick takes care of their Customers. I have been a customer with Jim Cook for nearly 9 years. I purchased my Hummer from Jim Cook Used in 2009. When I have issues with my vehicle they go up and above to get my vehicle in and worked on and they would get you put in a loaner car. When I call and tell them that I really need to get my vehicle in and they are booked they go up and above to get it fitted into their scheduling as well as mine. I am a strong supportive of this dealership and I stand behind them as they provide customer Service to their customers. Cynthia and The Service Team are #1 she has a very strong southern slang but its very comforting and welcoming and just make you want to hug her and squeeze her tight. I just love her. Please trust me when I say just stop on in and see them for yourself, I promise that you will get that Satisfactory Guaranteed. If I was able to give them more star ratings I will I drive about 75 miles to get to Marion and I have no regrets. I have sent several people to Jim Cook and they love them too.
randy allen
The guy was awesome he worked us in as soon as he could which was really fast ,because some how our appointment hadn't made it in the system and i was gonna have to reschedule ,Great group of people there have dealt with them since 2012