All reviews
500 verified reviews, 4.8★ average, sorted by most recent.
Gene Gardner
No written review
Response from owner
May 12, 2022
Eric Brown
Good and fast service friendly group
Response from owner
May 12, 2022
Marchelle Sparks
Had my car inspected. Fast and friendly staff. Will go back.
Response from owner
May 12, 2022
Jean Randolph
No written review
Response from owner
April 28, 2022
lloyd hise
No written review
Response from owner
April 28, 2022
Christian Williams
The People were great. Thanks
Response from owner
March 21, 2022
Jesse Paxton
Staff was very good.
Response from owner
March 21, 2022
kyle greer
As someone who used to work there I can honestly and true fully tell you that this is hands down the best dealership in town! Starting with sales you have Lee, Jeremy, hunter, Al and can’t forget Gary, who are literally the best sales people I’ve ever met they are always on top of everything making sure there customers are happy and have what they need. Then you have service, Cynthia is a very great person who is always on top of everything in the service department, moving on to the parts department you have Casey and Tyler, great guys friendly and definitely on top of everything! Can’t forget the man himself Landon the service manager really great guy always staying busy and making sure everything is up to par. Can’t forget Harvey the alignment man who in my personal opinion is the best alignment man in this town, he knows his stuff and is very good at his job.I always recommend my friends and family to come here because they have service that is unmatched by anyone else. Keep up the good work guys!!
Response from owner
March 21, 2022
Matthew Phillips
Great parts, service and sales department. All top notch employees with impeccable customer service.
Response from owner
March 21, 2022
Jeremy Ward
No written review
Response from owner
February 24, 2022
Adrian Pearson
Extremely simple. Had a brief conversation about what I needed in my next vehicle. He explained options GM offered to fit those needs. He even took the time to explain a few other things to consider when purchasing my next vehicle. We built it. I was kept informed of expected arrival and we bought it! Looking forward to building the next one, I hear it might be all electric!!
Response from owner
February 24, 2022
Jonathan Hutchinson
Great place to do business. It was the quickest car deal we’ve ever made. Very polite and professional and made sure everything was good to go before we left. Al was such a pleasure to do business with.
Response from owner
February 24, 2022
Landon Miller
I dealt with salesman Hunter, Manager Jeremy, and finance Allen. All three were welcoming, professional, and made the experience great. I would definitely recommend this dealership to others looking others looking for a vehicle.
Response from owner
February 11, 2022
Kathy D Harris
Wonderful staff an fast service
Response from owner
February 11, 2022
animeniac_15 *
Good all around experience. No complaints at all.
Response from owner
February 11, 2022
Chris Linson
Very courteous, timely and professional
Response from owner
February 11, 2022
Robert Carver
I have been around this business a long time, you won't find a better guy to work with than Jeremy Davis. Easy to deal with and no games, hard to find in a new car store this day in age. I have bought 4 vehicles from him and I will continue to bring my business here.
Response from owner
February 11, 2022
Kimberly Poteat
Asked them to check fluids, they didn't. But I was charged $105 for 2 filters that I'm still not sure we're really changed
Response from owner
January 6, 2022
Ricardo Rivera
Best experience ever!!! everybody in this branch is so professional starting with Al Zayas.I’ll recommend This place to everybody that I know
Response from owner
January 6, 2022
Sally Tatler
Needed a new back-up camera. It was ordered and came on time. It was in stalled in avout an hour and I can now see what's behind me.
Response from owner
January 6, 2022
Cameron Mckinney
Great people great service
Response from owner
January 6, 2022
Brett Paduch
Jeremy, Hunter, and Allen are consummate professionals. It’s so refreshing to do business with down-to-earth, sincere, and transparent people. I can’t say enough great things about my vehicle buying experience at Jim Cook Chevrolet. The owner of this dealership is very fortunate to have such a great team in place. You can’t help but want to make your next vehicle purchase with them.
Response from owner
January 6, 2022
Steve Ulicky
Honest workers.
Response from owner
January 6, 2022
Dixie Hoyle
No written review
Response from owner
January 6, 2022
Janice Schmidt
We bought a GMC truck and while we've owned a lot of cars, this was our first venture into trucks. Hunter was our salesperson and he was excellent. He's very knowledgeable about vehicles and their features and specifally about the truck we bought. We asked him about every feature that was listed and his answers helped us understand what we were buying. When we took possession of the vehicle, he patiently went over everything, every button, every feature every question we had. He's an asset to your dealership.
Response from owner
January 6, 2022
Scott Murphy
Best truck buying experience I've ever had. Thank you.
Response from owner
January 6, 2022
Bryant M
Worked with Al to purchase a new Sierra SLT. Great to deal with. While process was great.
Response from owner
January 6, 2022
Terri Johnson
Jim Cook has been an amazingly great partner for my car purchases.
Response from owner
January 6, 2022
miranda stevenson
No written review
Response from owner
December 3, 2021
Patti Holda
Very quick and speedy service. Efficient, courteous staff who are not just business-like, but friendly and neighborly. I always like my community dealership!
Response from owner
December 3, 2021
brenda hefner
I found everybody I came in contact with at the dealership to be respectful, friendly, and helpful. I could not have asked for a better experience.
Response from owner
December 3, 2021
tracie roberts
Everyone there was absolutely 100% sweet, nice and nothing but family
Response from owner
December 3, 2021
Glenn Lewis
I was told by parts store that alternator was bad and your service department tested with right eguipment it turn to be battery
Response from owner
December 3, 2021
Kristie Parsons
Great working with Hunter and Allen on the deal. Great dealership and service.
Response from owner
December 3, 2021
Tina Krafft
AL is great! He is nice and he helped me get a good deal on the car I wanted.
Response from owner
December 3, 2021
Diane Dennie
You can’t beat Cynthia that works in the service department. Absolutely the friendest most helpful person ever
Response from owner
December 3, 2021
Matthew Browne
Great car show today! Nice to see a car dealership that cares about car people!!!
Response from owner
December 3, 2021
Christopher Dean
My mechanic shop frequently uses the parts department at Jim Cook. Casey and Tyler are excellent and extremely dedicated
Response from owner
October 29, 2021
Richard Ellis
No written review
Response from owner
October 29, 2021
Roger Bowman
Very pleasant experience, very knowledgeable thanks Casey.
Response from owner
October 29, 2021
Tonya Davis
Jim Cook Chevy did an excellent job fixing my car. They were very informative. The only thing I would add is, they should have more loaner cars or even cars that customers can pay to rent since there isn't a car rental place in McDowell County. It was very hard to find a way back and forth to work for 3 days.
Response from owner
October 29, 2021
Joel Hobby
Always great service. They look after me. Will continue to buy trucks.
Response from owner
October 29, 2021
Kathryn Hollifield
Extremely Professional
Carma Burleson
We absolutely loved our experience with the staff, very friendly and professional. Would recommend this dealership to anyone.
David “PY” Teseniar
Very good place to buy a good car.
Ryan Mayberry
Great
Savannah Wild
Such great customer service! Staff was knowledgeable and very helpful when figuring out what needed to be done with my vehicle.
Lori Cannon
Great customer service. Always a pleasure dealing with this dealership.
Josh Hensley
Absolutely amazing. Everyone at Jim Cook Chevrolet makes you feel like family.
Response from owner
August 20, 2021
Ruben Holandes
Parts and service members Casey and Tyler were very helpful in locating and installing the desired correct equipment for my vehicle.
Response from owner
August 20, 2021