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Jim Cook Chevrolet GMC

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Topic

Vehicle Purchase

95.8% positive

Across 500 reviews of Jim Cook Chevrolet GMC in Marion, NC, vehicle purchase appears in 120 reviews (95.8% positive), from 2013-05-13 through 2026-06-17.


Key findings

  • Vehicle Purchase mentioned in 120 of 500 reviews (24%)

  • 96.7% of Vehicle Purchase reviews are 4 or 5 stars

  • Average rating in Vehicle Purchase reviews: 4.9★

Aspects most discussed in these reviews

  • Professionalism & Conduct

    91%109 mentions
  • Courtesy & Friendliness

    63%75 mentions
  • Communication & Updates

    43%52 mentions
  • Pricing & Value

    24%29 mentions
  • Technical Knowledge & Expertise

    12%14 mentions
  • Responsiveness & Speed

    12%14 mentions

Reviews mentioning vehicle purchase

June 17, 2026

michael h lewis

Great to work with Mark and Evan for the best deal I could have hoped for!

June 3, 2026

James Bristow

I just bought my second vehicle from Jim Cook Chevrolet and the experience was even better than the first. Bob, Mark, and the whole team were very friendly and accommodating. I got a great deal on a 2026 Silverado, the team doing whatever they could to get me the best price.

May 19, 2026

ValuePrint Inc.

I looked at several dealerships for a new truck. No sales person came out to help me other that at Jim Cook Chevy. Gary was professional, pleasant to deal with and explained everything clearly. Thank You!

May 6, 2026

Travis Martin

Great place to do business! Nothing high pressure! Evan and Allen were very helpful! Love the nostalgic look of their dealership as well. Great transaction and highly recommended!

April 23, 2026

Angel Riddle

I purchased a used Toyota RAV4 thanks to Josh Stewart! He was very friendly and helpful! I’m pretty picky when it comes to vehicles, and he was very patient with me! I’m glad I stayed local and went with Jim Cook! Thank you guys for working with me and getting me the price I wanted and helping me with my dream car! And an honorable mention to Mark also who went out of his way for me!

April 20, 2026

Denise Jackson

Found a new trailblazer, on the lot. The salesman was very helpful and knowledgeable about the vehicle. I got a trailer hitch added to the vehicle and the service department went way above and beyond getting the vehicle in the shop to install it. Awesome dealership, highly recommend.

March 27, 2026

James Trimble

Truly an incredible and trustworthy team. Great prompt communication. Drove over from Knoxville. They had no problem with me getting the truck checked out by a mechanic in Asheville before purchasing. Buying process was easy. Truck was clean and in fantastic shape. I would absolutely drive 3 hours to buy from them again. Full endorsement.

March 26, 2026

Cynthia Grindstaff

New car purchase went so very smooth! Gary was great to work with and helped me with all the new features! Great experience!

Response from owner

:)

April 22, 2021

March 21, 2026

cari richardson

Mark and Josh were truly amazing! I recently drove almost 3 hours to their dealership to purchase a vehicle, and they had everything ready and waiting for me when I got there! The entire staff were nothing but warm and welcoming! I did not feel like I was buying from complete strangers; I felt like I was buying from people that I had known my entire life. HIGHLY recommend this dealership and everyone there!

March 9, 2026

Abrahan De La Cruz

Simply Amazing!!! I live 1.5 - 2 hours away and would happily go back again!! I was able to cut my buying process time in half through doing a good chunk online and through text with Josh Stewart!!

March 5, 2026

Chris Morrow

Everyone was very nice and professional in my experience. I would definitely recommend Jim Cook Chevrolet to anyone looking for a new or used vehicle.

Response from owner

Thanks Chris!

February 9, 2023

January 24, 2026

Garth Brown

Just purchased a great truck from this dealership and couldn’t have had a better experience, especially considering I was purchasing from out of state. Evan (salesman) and the entire team were very professional, helpful, honest and quick to respond throughout the process. He was even willing to meet me halfway with the truck the very same day of the purchase and they have already followed up to make themselves available to help in any way after the purchase. Without a doubt, this was the best experience I’ve had purchasing a vehicle and I would highly recommend them to anyone regardless of your location.

January 21, 2026

Proud Mom

Back in 2017 I went there looking for a car. I wish I knew the salesman's name. He probably doesn't work there anymore. But I was worried about being misled. I'd been a single mom for a very long time and I was worried about being sold a bad car. There was a green car I was looking at and the salesman told me that I didn't want that car. He told me it had problems with it that had to be fixed and that they got it in not that long ago. He then walked me over to this white 2011 Kia forte. It had 86,000 miles on it at the time. We went for a test drive. I didn't know much about cars except that every car I've ever had before that one broke down and left me stranded. I have just had a lot of bad experiences. I know he knew I was worried. Finally he told me "If I sold bad cars, I wouldn't make any money". So I trusted him and I bought the Kia for $8,000 cash. Its now 2025. My car... My 2011 Kia forte... has over 207,000 mi on it. Aside from 2 coils, a tune-up, my brakes/rotors being changed out a few times and the battery needing to be replaced twice, I have not had any problems with my car until very recently. After 9 years and 207,000 mi, the transmission is just now starting to go. I bought that car from Jim Cook Chevrolet when my daughter was 9 years old and in the fourth grade. She's now a grown woman and in college. She learned how to drive in that car. My daughter ran over a dead deer in that car, and the car sits only 6 in from the ground. That car has been wrecked a few times and repaired. The last time it was hit it was totaled while my daughter was driving it- It was not her fault, someone hit her. But even then, it protected her and she still drove away in it. Today my Kia has been sitting outside in the cold for 3 weeks without being started. One of the tires has started to go flat. I went out there today and turn the key and it started right up without hesitation. That Kia is the best car I've ever had. I don't know who that salesman was, but he was the most honest car salesman I've ever met. He sold me a GOOD car. If the salesman I worked with is any representation of this dealership, this is absolutely the place to go. Honest, straightforward, and focused on doing right by the customer.

January 16, 2026

Pete Klick

My sister and I recently purchased a used Chevy Silvarado 1500 truck from Jim Cook Chevrolet. Our experience with them was excellent. Our salesperson Courtney was friendly and super efficient, which we appreciated. We also had brief interactions with Jeremy the sales manager who provided us excellent service as well. Alan in finance was also friendly and efficient. Overall we were provided the very best in customer service from everyone who assisted us with the purchase process. Five stars indeed. Our new truck is super clean and wonderful, and we couldn't be happier. And we got it at what we believe to be a very reasonable price compared to similar trucks in the market. Thanks Jim Cook Chevrolet for a excellent buying experience.

December 31, 2025

Dave Faunce

An easy, straightforward, honest and transparent buying experience at Jim Cook. The staff was so easy to work with and the epitome of amiable, hometown folks. Negotiated the vehicle I wanted and the trade-in value in less than 10 minutes. No long trips to the manager's office, no sales tactics, no number drift, no hidden fees or mystery markups. If you're looking for a GMC or Chevrolet, be sure to visit Jim Cook Chevrolet.

December 25, 2025

iqraa madyun

I had the pleasure of working with Evan Johnston, Sales Consultant with Jim Cook. I found the perfect F-350 online, and Even was the perfect consultant to work with. Evan was respectful of my time, was a man of his word, and even delivered my new truck to me in Charlotte, a couple hours east of their location. When I go to expand my fleet, Evan/Jim Cook will be my first call!

December 15, 2025

Steve Bersia

Everyone was very helpful and had one goal, customer service. Hard to find a dealership like this one anywhere. Great job, extremely happy. Third car I have purchased from Jim Cook. Excellent service as always, ready as promised.

December 5, 2025

Cottonwood Properties

I’ve had nothing but the best experience at Jim Cook. I traded my previous vehicle for my very first GMC and my salesman Gary was wonderful. I had an issue a few months after I purchased the vehicle and even though they didn’t need to do anything about it (outside of warranty) the service manager Landon went out of his way to take the best care of me and the entire situation. 10 out of 10 recommend.

December 4, 2025

Debra Biddix

Great customer service! Josh is a great salesman, Allen excellent at finance! Mark made our day! Would definitely buy another car here✅

November 20, 2025

Aaron Gimmestad

I recently bought a new truck from Jim Cook and can't recommend them enough. I worked with Evan, and the entire sales process was great - no surprise fees or dealer installed add-on's, no high-pressure tactics, no BS. Everyone I met was friendly and welcoming, and the experience was quick and smooth.

November 16, 2025

Jasmine Ardrey

We had a great experience buying our 2026 GMC Acadia from both Courtney and Mark! We saw online that the Acadia was in-transit to Jim Cook Chevrolet. We quickly called to see when the car would be delivered. Courtney answered all our questions over the phone and Mark worked with us on pricing and other details. They made the entire experience seamless and within a matter of a few days, the car was at the lot ready for us to pick up. We highly recommend Jim Cook Chevrolet!

November 9, 2025

Karen Dark

Fast and friendly service each time I visit. I highly recommend this dealership! Just bought a GMC Canyon. The staff and Steve Dierhold made it happen!!! Such good service, caring and efficient going above and beyond! Everyone should buy their cars from Jim Cook Chevrolet and GMC.

Response from owner

Thanks Mrs. Dark!! We appreciate your business!

March 1, 2021

October 22, 2025

Kelly Johnston

I recently purchased a new car from Jim Cook Chevrolet & I couldn’t be happier with my experience. My salesman, Evan Johnston took the time to understand what I was looking for, and guided me through every step of the process with patience and expertise. I was greeted with professionalism, friendliness and genuine enthusiasm at every turn. He knew what I wanted & set out to find the color I preferred. All of my questions were answered thoroughly, the financing process was transparent and stress-free, with no pressure or surprises. I truly appreciate the follow up and support I received even after the purchase. I highly recommend this dealership to anyone looking for a seamless and enjoyable car buying experience! This dealership went over and above my expectations.

September 15, 2025

Brittney

THE BEST CAR DEALERSHIP EVER!!!!! This was the easiest and most laid back car purchase I've ever had. Our salesman, and manager was the kindest, and sweetest people ever!!! Told them what I wanted to keep my payment at and they some how got it way under my budget with an awesome interest rate. They WAS NOT pushy AT ALL like most are. I was looking for a used car but was able to drive home in a brand new Traverse cheaper than I could a used car. Im telling yall if you want a fast, easy, laid back and best people to get you in your dream car, then you need to go see Evan And Mark at Jim Cooks Chevrolet. I promise you won't be sorry!!! AWESOME, AWESOME, AWESOME people!!!!

Response from owner

Thanks Brittney for your glowing review - we appreciate your business!

October 21, 2025

September 4, 2025

Patricia Coward

I recently purchased a new Gmc Terrain, sales manager and staff were very friendly and answered all my questions, was never pushed into buying. If I ever need another vehicle I would go back. Highly recommend them to family and friends. Thank you so much!!

Response from owner

Thanks Patricia for the great 5-star review, we appreciate your business!

October 21, 2025

August 26, 2025

michael federico

Great experience purchasing a truck at Jim Cook Chevrolet! They made me a good deal on the vehicle with no pressure. After efficiently completing the purchase and delivery, Jerry was very helpful in demonstrating the features of the vehicle to my satisfaction.

Response from owner

Thanks Michael for the great 5-star review, we appreciate your business! We'll pass along your kind words to Jerry!

October 21, 2025

August 20, 2025

Brandon Honeycutt

I recently bought a used 2023 Chevy Silverado 2500HD 4x4 from Jim Cook Chevrolet GMC in Marion, NC, and it was by far the best truck-buying experience I’ve ever had. Evan, my salesman, was professional, helpful, and made the process simple. Mark Presswood, the General Sales Manager, worked with me to make sure I got the deal I wanted, and Allen Pruett, the Pre-Owned and Finance Manager, handled financing quickly and clearly. The entire team was fantastic to work with. Not only was the service excellent, but they also had the best price in the state of North Carolina on my Silverado 2500HD. I shopped around at other Chevy and GMC dealerships near Asheville, Hickory, and Charlotte, and nobody could touch their pricing or their customer service. If you’re searching for a Chevy Silverado 2500HD for sale near me, or need a trustworthy Chevrolet GMC dealership in Marion NC, you won’t find a better place than Jim Cook Chevrolet GMC. They have a wide selection of new and used Chevy trucks, GMC SUVs, and quality pre-owned vehicles, plus a full-service department, parts center, and auto repair shop. I’ll definitely be back to Jim Cook Chevrolet GMC for future service and when it’s time for my next truck.

Response from owner

Brandon, thank you, so much, for the kind words!! We appreciate your business!

October 21, 2025

July 3, 2025

Anthony Guffey

I reached out to Jeremy after getting the run around from another dealership and was shocked that Jeremy priced the same vehicle extremely close to the other dealer. The catch... Jeremy's vehicle was brand new and the other truck was a year older used truck with 18k miles. The entire process was easy and smooth. He priced the truck to sell it and not put his kids through college on this one deal. I personally don't enjoy the haggle and hassle of buying a vehicle, but Jeremy & Jim Cook Chevrolet made the process extremely easy and smooth. I would highly recommend reaching out to him for your future vehicle needs!

Response from owner

Thanks Anthony for the great review - we appreciate your business!

October 21, 2025

July 2, 2025

Cynthia Davis

Pleasant experience purchasing a truck- knowledgeable & helpful no-pressure staff. Would definitely recommend.

Response from owner

Hello Cynthia! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Cook Chevrolet GMC! We appreciate your business!

October 21, 2025

June 27, 2025

Kathy Loftis

Everyone was friendly and helpful. The one thing that has upset me is the fact that the vehicle did not come with an owner's manual. You pay thousands of dollars for a vehicle and then you're informed if you want an owner's manual you need to pay $80. I do not want to have to go to my cell phone to learn how to operate my new vehicle. If I had known this I would not have purchased the vehicle.

June 19, 2025

Larry Westall

Jim Cook Chevrolet is a great place to buy your next vehicle, and having your service done is a wonderful experience... Everyone from Parts, Sales, Financing, Service, and Customer Care, are super helpful and honest... thanks for all your hard work!

Response from owner

Hello Larry! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Cook Chevrolet GMC! We appreciate your business!

October 21, 2025

June 15, 2025

Eric Petersen

Came in to get a truck from them that I found on their inventory list online. Everyone was friendly and professional. The general sales manager (Mark), and I got along immediately as having both served in the armed forces. Our sales person (Courtney) put the deal together for us with no problems. Financing went smoothly and had top tier percentage rates offered. Everything went well and we left in the new truck. My brother was with us and he also looked at another truck and returned the next morning and traded from his Subaru Outback into a 1500 Chevy Z71. So, we as a family picked up two vehicles over a weekend from this good group of people.

Response from owner

Hello Eric! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Cook Chevrolet GMC! We appreciate your business!

October 21, 2025

March 19, 2025

R P

Excellent dealership, great sales process. No pressure, awesome communication, deal was extremely transparent. This will be the first dealership I check for my next vehicle purchase. Jeremy Davis and Ian Buchanan were awesome to work with.

Response from owner

Thanks RP for the 5-star review!! We appreciate your business!

October 21, 2025

December 2, 2024

Nick Langer

Great people to do business with, No pushy sales techniques. Ian was our sales guy and he was great. I would 100% recommend them to anyone in the market for a Chevrolet or GMC!

Response from owner

We appreciate your 5-star review & your business!! Thanks Nick!!

October 21, 2025

November 6, 2024

Chris Rodriguez

I had an excellent experience at Jim Cook Chevrolet. After searching nationwide, they had the exact 2025 Tahoe Z71 I was looking for. My sales representative, Ian, was attentive and knowledgeable, providing all the necessary information upfront. In finance, Jeremy was clear and straightforward, no pressure, explaining my interest rate, payments, and the extended warranty options. I was confident in my decision and ended up purchasing the vehicle the same day, including a 5-year/100,000 mile extended warranty. I will return for my next Tahoe purchase and highly recommend this dealership to others!

Response from owner

Thanks Chris for your excellent review - we appreciate your business!

October 21, 2025

October 21, 2024

Cecil Burrell

Very friendly didn’t feel like I got pushed in to a truck

September 13, 2024

Km Thies

Salesman Josh was particularly helpful, knowledgeable, kind, and patient. The entire staff at Jim Cook were some of the best and accommodating salespeople I have ever worked with. Highly reccommend.

August 28, 2024

Cathy O'Brien

We purchased our new Chevy Equinox EV yesterday from Courtney King at Jim Cook and are very happy with our experience. Courtney was professional and friendly, answered all our many questions, and was patient with us throughout the process. Allen Pruett, the financial manager, was also great to work with. Our Equinox EV is a beautiful car with lots of functionality, a competitive electric range, and an intuitive computer interface. Very excited to have purchased it and we recommend Jim Cook Chevrolet.

August 12, 2024

Arietta

It is very exciting to work with a car dealership whose employees care so much about their customers. Your sales team of Amy and Lea were amazing. They showed a great deal of care and respect for what I was looking for, the hours I was available, and budget. As a matter of fact, I had conversations with a different dealership, thinking the price at yours would be out of range for me....but because of Amy and Lea’s quick responses and overall personable approach, I discontinued those conversations and went to Jim Cook instead. I ended up purchasing a 2020 Chevrolet Spark ACTIV. Along with the great experience and efficiency in completing the transaction, I know Amy and Lea are going to follow up to ensure satisfaction. My experience at Jim Cook is by far the best car buying experience I have had. Rest assured that when I decide to purchase again, I will be heading your direction.

Response from owner

Thank you, so very much, for the kind words. We will make sure Lea & Amy read them as well! We appreciate your business.

January 18, 2021

August 9, 2024

Jeff Hebestreit

They made the process easy and painless. They offered more for my unique trade than anyone else, honored another dealers discounts and even delivered the vehicle to me. Class act!

August 2, 2024

Michael Morrissette

We are on vacation and our truck broke down, we’re also pulling our fifth wheel! We were towed to dealership and was treated with nothing but kindness and concern. They worked very hard to fix the problem, in the meantime we found a truck we really liked and we purchased it. Thanks to Cynthia, Gary, Landon, Allen and everyone at the dealership we are now in Virginia enjoying our visit with our grandchildren! We can’t thank you all enough!

July 30, 2024

A. W.

We purchased a new truck. Josh was our sales person. We appreciated the no pressure sale and negotiations. Everyone at the dealership was fair, knowledgeable, and kind. We highly recommend Iim Cook Chevrolet.

May 30, 2024

Ashley Lambert

We were very pleased with our experience and all the help Ian provided with helping us find the right Silverado! Allen was also wonderful!

May 12, 2024

Dog Mom

They are awesome! We where on vacation and needed a new car due to some unforseen circumstances. They weren't pushy and Courtney went above and beyond to make sure we got everything we needed for our ride.

March 28, 2024

Steven Arrowood

Great Experience as always! I have always depended on Jim Cook Chevrolet for my new truck needs! I appreciate their openness and honestly!

March 23, 2024

Ashleigh Hudson

Great buying experience from start to finish. Ian and team were fantastic and honest.

March 21, 2024

Mister NoOne

I cant say enough good things about this dealership or the staff. Ian was very upfront and no pressure, and Allan made the financing of my new vehicle seamless. I will definitely be buying my next vehicle from here as well.

January 31, 2024

Christy Hensley

The dealership worked with us to find the best vehicle for our family. They were very professional and answered all the questions we had. Overall, a great experience! Shoutout to both Seth and Allen for their help in making it happen!

January 26, 2024

Annette Bigelow

I was so undecided, they were very understanding. I was treated very nice. I have bought vehicle from this dealership before... As we went back and forth for price and trade in I was pleased that they did hear me. At the end I purchased a Trak.. So far I love it..like the color , like how it handles, over all.. I did compare engines with my sweet little Sonic..Sonic has 1.8L and Trax 1.2L.. wonder if that will make a difference?.. That little Sonic leaves people in the dust at a traffic lights.. really a wonderful little car.. I experienced a deal that I could manaage, that is a good feeling.

December 21, 2023

Edgard Prado

The sales representative, was very quick and effective during the negotiations. The entire team wait for me to close the deal as I was 60 miles away.

October 31, 2023

Tabetha Childress

Great salesman Gary McNeely and Jeremy Davis. Both very professional and wanting to help me find and get a car that I was wanting. Very pleased!!!

October 5, 2023

GWEN WALKER

GREAT SALESMAN, GARY MCNEELY. THIS IS THE 5TH VEHICLE MY HUSBAND AND I HAVE BOUGHT AT JIM COOK CHEVROLET. WOULD NOT GO ANYWHERE ELSE!!

September 7, 2023

Bryan Dombrowski

I contacted five dealerships in the last month and ian gave better service than all of the others combined. Allan worked hard to get me a great finance deal. They gave me hotel and dinner recommendations, and we covered tourist things to do in the area. My wife and i buy new vehicles every year and we never get the quality of service we received this week. I could not be happier.

August 16, 2023

Leona Finch

If you need a great car or truck this is the place to go great service great people my second car I have bought from them

August 9, 2023

Tonya

Gary McNeeley was the best. He listened to what I was looking for and when one came in he called and I went to look at it and bought it. Everyone at Jim Cooks Chevy are very friendly and always go above and beyond. Thank you guys so much.

June 19, 2023

Robert Tyler

Very helpful finding the truck I was looking for. Very satisfied with the whole experience.

June 1, 2023

Colton Marie Jones

I wanna tell yaul If you’re wanting to car shop this is the place to go. I don’t think I’ve ever had an easier and nicer experience when buying a vehicle before. We bought a 2024 Chevrolet Silverado 2500 and worked with Ian. He was professional, knowledgeable, and didn’t push us into the deal like most salesmen. A huge shoutout to Al as well, he was great in assisting us to. The sales manager Jeremy was so helpful with getting us in the truck of our dreams. We are absolutely over the moon about our new truck. Thank you Ian, Al, and Jeremy !

March 7, 2023

Daysha Mack

Very friendly and helpful. Thank you to Ian for doing everything he could to get me into my new car. Thank you to the staff for being helpful

February 25, 2023

Michael Phillips

Absolutely nice and helped us the whole time, 10/10 would get a car there again

January 30, 2023

Rachel Nichols

It was just amazing experience Al was the best dealer. Thank u Rachel Nichols

Response from owner

Thanks Rachel!

February 9, 2023

January 25, 2023

Stephanie Pritchard

Chris, Jeremy, and Allen were all so helpful in helping me purchase my Equinox. Compared to past purchases at other places, they really made this an easy and enjoyable experience! Honest and dependable, what a great team!

Response from owner

Thanks Stephanie!

February 9, 2023

January 23, 2023

Mike Mallardo

Ian worked very hard to get me in something that worked well for me and my budget. He made sure to be honest and showed me everything that could be done for me. It was a long day of back and forth but Ian worked his magic and it worked out. I can’t say enough about my experience and have already been sharing my great experience there with others.

Response from owner

Thank you for the kind words! We appreciate your business!

January 24, 2023

November 28, 2022

Joshua Mentzer

Al was very nice and helpful and showed me everything about my new truck

Response from owner

Thank you, Mr. Mentzer!

December 2, 2022

October 18, 2022

Katie Runion

Al and Jeremy were sooooo good!!! Professional, considerate, and fast with our truck purchase!!

Response from owner

Thanks so much Mrs. Runion, we appreciate your business!

October 20, 2022

October 11, 2022

Heather Collins

Just did a very low hassle deal with Ian and he worked hard to get me where I needed to be and then personally delivered my new ride. Thanks so much for making us a 2 car family!

Response from owner

We want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing Jim Cook Chevrolet-Buick-GMC and we hope to see you again.

October 20, 2022

October 4, 2022

James Moore

We had the pleasure of working with Ian Buchanan at Jim Cook Chevrolet. Ian worked with us to find my wife her new 2023 Buick Encore GX. The whole team was a pleasure to work with, patience, honesty and integrity is what we received with Ian and Jim Cook Chevrolet.

Response from owner

Hi, thanks for taking the time to leave a review. We sincerely value your business and look forward to your next visit!

October 20, 2022

September 24, 2022

Bre B

I enjoyed purchasing a new vehicle from Jim Cook Chevrolet. The staff made the entire process enjoyable and easy. Chris my salesman, was great as well as the manager Jeremy. I would recommend buying a car from here!

Response from owner

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

October 20, 2022

September 19, 2022

Kelsey Williams

Great experience! I worked with Chris Lewis and he was so wonderful! Wry responsive and communication was great. Having the vehicle delivered to me was the icing on the cake! Super quick and easy process! Would definitely recommend this dealership!

Response from owner

Hi, thanks for taking the time to leave a review. We're pleased to know we have been able to exceed your expectations and really help you out!

October 20, 2022

September 12, 2022

Scott Revis

It was like a commercial! Gary, Gary, and Allen were unbelievable! It was the best experience buying a car that I have ever had! We finished up about an hour after the dealership closed and Gary sat in the my new truck and programmed everything for me! Best service that I have ever had!

Response from owner

Thank you, Mr. Revis, for such a great review - we're glad we were able to help you & we appreciate your business!

September 15, 2022

September 2, 2022

Mark Buchert

Quick, easy, no BS car purchase. Awesome condition vehicle and was better than the ad even stated online. Great price for vehicle. Highly recommend

Response from owner

Mark, we thank you for your review & your business!

September 15, 2022

August 9, 2022

Donnie Hilzendager

Everything was smooth. The sales staff took great care to make sure we knew what we needed to know about the vehicle and the finance manager did as well on the service contracts and other items we purchased. Thanks for making it easy!

Response from owner

Thanks for the business & 5-star review!

August 19, 2022

August 5, 2022

Susan Pool

I had a great experience buying a new car at Jim Cook Chervrolet. From the moment l walked in until the time I walked out with my new Buick the staff were so helpful and made the experience a pleasant one. My salesman, Al, was wonderful! I appreciate his positive personality and thank him for being such a good listener. Thanks to Allan for working later to help me finish the paperwork and did it all with a great attitude. Thanks to the great folks at Jim Cook for making my experience a pleasant one!

Response from owner

Thank you, Susan!!

August 19, 2022

August 4, 2022

Becky Parker

My husband and I purchased a car today. And Al Zayas made the experience so wonderful! Thank you also to Allen Pruitt who helped make it go smoothly as well. Highly recommend!!

Response from owner

Thanks Becky!

August 19, 2022

July 19, 2022

Redbadger Compton

When the supposed honest army boy salesman there sales you a car and the cigarette/power out put doesn't work and the financing manager says it's not covered by the warranty but it wasn't working so much for them being honest a bunch of lying crooks and the army boy is supposed to be honest just a disgrace to his uniform do not buy a car go to the one in Morganton all they do is try their hardest to screw you over but the service dept especially the lady that works there is awesome she is helpful just don't buy anything from the army boy cause if he doesn't know anything about the cars he sales. Just shows what kind of soldier he was most likely not double checking equipment I wouldn't want to serve in a fix hole with someone like that

Response from owner

Hello, this is Jeremy Davis, the sales manager at Jim Cook. I apologize that you did not receive the proper handling of your issue. I am a little confused about the situation, as I have not been made aware of the problem until now. I would like an opportunity to take care of you the best I can. Please, at your convenience give me a call here in the office. Thank you

April 23, 2022

February 17, 2022

Adrian Pearson

Extremely simple. Had a brief conversation about what I needed in my next vehicle. He explained options GM offered to fit those needs. He even took the time to explain a few other things to consider when purchasing my next vehicle. We built it. I was kept informed of expected arrival and we bought it! Looking forward to building the next one, I hear it might be all electric!!

Response from owner

Thanks Mr. Pearson!! :)

February 24, 2022

February 12, 2022

Jonathan Hutchinson

Great place to do business. It was the quickest car deal we’ve ever made. Very polite and professional and made sure everything was good to go before we left. Al was such a pleasure to do business with.

Response from owner

We appreciate your business as well as the glowing review.

February 24, 2022

February 9, 2022

Landon Miller

I dealt with salesman Hunter, Manager Jeremy, and finance Allen. All three were welcoming, professional, and made the experience great. I would definitely recommend this dealership to others looking others looking for a vehicle.

Response from owner

Thank you Mr. Miller!!

February 11, 2022

December 24, 2021

Brett Paduch

Jeremy, Hunter, and Allen are consummate professionals. It’s so refreshing to do business with down-to-earth, sincere, and transparent people. I can’t say enough great things about my vehicle buying experience at Jim Cook Chevrolet. The owner of this dealership is very fortunate to have such a great team in place. You can’t help but want to make your next vehicle purchase with them.

Response from owner

Thanks Brett!! Thanks for your business!

January 6, 2022

December 22, 2021

Janice Schmidt

We bought a GMC truck and while we've owned a lot of cars, this was our first venture into trucks. Hunter was our salesperson and he was excellent. He's very knowledgeable about vehicles and their features and specifally about the truck we bought. We asked him about every feature that was listed and his answers helped us understand what we were buying. When we took possession of the vehicle, he patiently went over everything, every button, every feature every question we had. He's an asset to your dealership.

Response from owner

Such kind words!! Thanks Janice!! We appreciate your business!

January 6, 2022

December 20, 2021

Scott Murphy

Best truck buying experience I've ever had. Thank you.

Response from owner

What a great thing to say in a review! We're so glad we were able to help you! Thanks for your business!

January 6, 2022

December 6, 2021

Bryant M

Worked with Al to purchase a new Sierra SLT. Great to deal with. While process was great.

Response from owner

We appreciate the kind words and the business! Happy New Year!

January 6, 2022

December 3, 2021

Terri Johnson

Jim Cook has been an amazingly great partner for my car purchases.

Response from owner

Thanks so much Terri!

January 6, 2022

November 8, 2021

Kristie Parsons

Great working with Hunter and Allen on the deal. Great dealership and service.

Response from owner

Kristie that's an excellent thing to say! We're glad we could help!

December 3, 2021

November 5, 2021

Tina Krafft

AL is great! He is nice and he helped me get a good deal on the car I wanted.

Response from owner

Thanks Tina! We'll be sure to let Al know about your awesome review!

December 3, 2021

August 6, 2021

David Waters

This is the second vehicle I have purchased here in the past year. This dealership gives you the small town 100 percent customer service oriented experience that I wanted. This is something that is missing from most of the large dealerships. My sales person Gary is a template for how all sales associates need to be. He is calm, doesn't apply pressure, and feels like he wants to make the purchase experience favorable at every step. This was the primary reason I skipped all the dealerships close to me and drove 75 minutes to Jim Cook.

Response from owner

Thank You Mr. Waters! Glad we were able to help!

August 20, 2021

August 1, 2021

Jimmy

The small town dealership vibe is what drew me here to look at trucks. I've been to other dealers the last couple weeks with literally hundreds of vehicles but you never see the same sales person twice. Gary was extremely patient and knowledgeable and Jeremy was helpful and willing to work with me to get me into the truck I wanted. Everyone was super friendly but also no-nonsense and quick with the deal, I like that. Highly recommend this place!

Response from owner

Thanks Jimmy - we're glad we were able to help you and we appreciate your business!

August 20, 2021

July 31, 2021

Joshua Whitaker

Gary was super helpful throughout the entire process. I knew going in to the buying process that 2021 trucks were hard to come by, and it just worked out that they got some in right before I showed up. Definitely recommend shopping from a small town dealer and if you use Jim Cook, I highly recommend asking for Gary. Will definitely buy from them again in the future if I have a chance.

Response from owner

Thanks Mr. Whitaker, we appreciate your business as well as you taking the time to leave us such a glowing review. :)

August 20, 2021

July 19, 2021

Mike Singleton

My vehicle trade in and purchase was seamless. Al and Leah did a nice job of having all the paperwork waiting on me for a quick expedited purchase.

Response from owner

Thanks for the 5 star review Mike. We appreciate your business!

July 22, 2021

July 8, 2021

Cheyenne Meyers

They were on top of everything and even worked on their days off to make the purchase happen for me. They went above and beyond and were simply amazing

Response from owner

Thanks Cheyenne for your kind words!! We appreciate your business!

July 9, 2021

May 20, 2021

Corey Brown

Found the car we wanted online and bought the car the same day. Jim Cook delivered the car to us directly, which is something that we have never done before. All in all, a very pleasant experience working with the great folks (Lee, Tiana) at Jim Cook Chevrolet.

Response from owner

Thanks so much Corey! We appreciate your business!

May 28, 2021

May 11, 2021

Matt Moody

What a great experience. Tianna was very accommodating, understanding and honest. Lea was a pleasure to get to know on our drive. I loved the ride from the airport, breakfast and wash bucket for my new truck. Jeremy made sure to answer my questions about pricing. Keep up the good work everyone!

Response from owner

Matt we'll make sure Tiana, Lea & Jeremy see this! Thanks for your business!

May 12, 2021

April 22, 2021

Lisa Cornett

I was very happy with the customer service. I had a friend recommend this dealership and I have since recommended to a coworker. From the finance officer to the salesman to the owner excellent dealership. Special thanks to amy

Response from owner

Thanks Lisa!! We'll be sure they all see your kind words as well!

April 22, 2021

April 21, 2021

Krinn Evans

Lea Hall and all the staff at Jim Cook Chevrolet went above and beyond in finding and selling to me my Chevy Bolt. The list of have to's was long but they managed to fill every one of them. I will be shopping her again. I highly recommend this dealership.

Response from owner

Thank you Mr. Evans! We'll be sure to pass this kind review on to Lea.

April 22, 2021

April 8, 2021

Robert Dodd

Lea Hall and my Salesman Chris were top notch professionals and very friendly. Made my purchase seamless. I will recommend them to my friends.

Response from owner

Glowing review - thanks much Mr. Dodd! We'll be sure to pass your kind words along to Mr. Lewis & Mrs. Hall and we'll tell them to be on the lookout for your referrals!! That's $50 parts & service credit for YOU for EVERY sold customer that initiates contact by telling us YOU sent them our way!! :)

April 9, 2021

March 24, 2021

Chad Jacobs

The sales woman Amy was very helpful I was able to everything except sign papers online car was ready for pick up in less than 4 hours highly recommend this dealership if you're looking for a new or pre-owned vehicle!

Response from owner

Awesome!! We'll be sure to pass along your fantastic review to Amy!

March 29, 2021

March 5, 2021

Paul Laws

Just bought a new 2021 Silverado 2500 HD. The whole buying process could not have gone any easier. I usually deal with Bill Gatton of Bristol, TN but, not anymore. The good people at Jim Cook Chevrolet, namely Leah and Allen made the difference! The whole process was extremely transparent and as other people have said, honest with no surprises. Leah had everything ready and when it came time to sign the Financials, Allen had us a better rate than originally quoted, from 3.29% to 1.79% for 72 months!!! So, if ya want that new 2500 HD like I did, go with Leah and Allen of Jim Cook Chevrolet in Marion, N.C.

Response from owner

Mr. Laws, thank you for all of your kind words, your business, and the 5 stars! Glad we did good!! We'll be sure to pass along the info to Lea & Allen as well.

March 10, 2021

January 13, 2021

William Milner II

It was probably the easiest car/ truck buying experience that I have ever had. Initial test drive was courteous and low pressure. I negotiated price mainly over the phone, and Jim Cook held to our agreed upon offer; no surprises. The staff was incredible friendly in a very authentic way. This place truly has a family feel. Getting approved for financing, setting up my insurance coverage on the new truck, and signing all of the paperwork with finance took only about an hour-and-a-half, which is pretty remarkable in my experience. I received a great deal on my new truck and an experience that didn’t leave my head spinning. The included 10yr/ 100,000 mile Powertrain warranty was icing on the cake. A big thanks to everyone over at Jim Cook! W.M.

Response from owner

Thank you, Mr. Milner, for your glowing review. We've shared it with all and we appreciate your business!

January 13, 2021

January 12, 2021

bluehelix74

Excellent buying experience

Response from owner

We appreciate your business and the 5 star review!!

January 13, 2021

January 3, 2021

David London

Great people and a great buying experience.

Response from owner

We appreciate your business & the 5 stars Mr. London!! Thanks so much! Happy New Year!

January 3, 2021

December 31, 2020

Jeremy Clark

Jeremy and staff were amazing! Treated us really good on price and were extremely helpful. Will definitely go back for all our future automobile needs!

Response from owner

Hi there! We're so happy we were able to help you out! Happy New Year!

December 31, 2020

December 22, 2020

Misty Morris

Great Experience! This is our second purchase with Sam Mealhouse and the crew from Jim Cook Chevrolet. Thank you for all your hard work and days of looking for our perfect Yukon XL and Sierra SLT. Merry Christmas from the Morris Family.

Response from owner

Thank you again for choosing Jim Cook Chevrolet-Buick-GMC and we hope you and yours have a very Merry Christmas as well!

December 23, 2020

December 21, 2020

Trivettes Trucking

Awesome painless experience. Friendly knowledgeable staff. Sam is a great salesman. Not pushy answered all my questions. Great personality and easy to talk with.

Response from owner

Thank you again for choosing Jim Cook Chevrolet-Buick-GMC and we hope to see you again.

December 22, 2020

December 5, 2020

Gayle Mastromonico

After one phone call and two hours, my vehicle purchase was complete!! My salesman Sam Mealhouse and his manager Jeremy Davis made the process easy and seamless. I will absolutely find them again for my next purchase, and highly recommend this dealership. All questions were answered, all transactions were seamless, and the human touch made it a great experience.

Response from owner

Thank you so much for such kind words! We're so happy we were chosen to help you in your surprise and we're glad it all worked out so well.

December 7, 2020

November 22, 2020

Beth Smith

I love working with everyone at Jim Cook. Everyone is so nice and helpful and a pleasure to work with. I have bought my last 4 cars there and would never consider going anywhere else. TY Chris Lewis, Jeremy and Lee ya'll are awesome 💜💜💜💜💜

October 9, 2020

Christopher Mcdevitt

All staff was great one of the fastest purchases ive made! No joke its a great place very pleased with the service there!!

Response from owner

Thank you kindly Sir!

November 19, 2020

September 11, 2020

Lori Biddix

Amy R. was very helpful and patient with me. She worked with me and let me drive multiple cars to see which one I liked best. She would email or call to give me updates on the cars and went above and beyond to help.

Response from owner

Thanks!

September 14, 2020

August 28, 2020

Jaun Smith

I found the staff at Jim Cook Chevrolet to be very helpful in helping me select the right vehicle for my needs. Everyone that I dealt with during the process of purchasing my new vehicle was professional and friendly.

Response from owner

Thanks so much!

September 14, 2020

August 27, 2020

Michael Huntsinger

Chris Lewis and Jeremy worked for several seeks to find a truck that met what I was looking for. Definitely do business there in the future.

Response from owner

Thank You!

September 14, 2020

June 15, 2020

Candie CF

Bought a car there in March staff was so friendly, but didnt get the extended warranty because I wanted to make sure could afford a 4 to $500 monthly payment which would include extended warranty. Went back in June to get warranty and was told first due to mileage over 100,000 couldn't get one then was offered one but it was going to be almost $3,000 upfront. Moral of story ALWAYS GET YOUR WARRANTY THE FIRST TIME.

February 14, 2020

Kacie Young

My husband and I purchased a new Camaro yesterday! Great sales experience. Our salesman Sam was fun and laid-back. Lea, Jeremy, and Sam were so kind and helpful! We never felt pressured and we are so happy with our new car!!

February 9, 2020

Susan H

Only place we will buy a Chevrolet or GMC from!

June 12, 2019

Byrds Auto Sales

Great local place to deal with. Service department is fast and friendly. We just got a great deal on a new truck too! Thanks for being an asset to our community.

March 21, 2019

Bradley Mckinney

Great place and salesman

August 15, 2018

Kylie Clark

Excellent service! The whole sales team went out of their way to make my purchase easy. Joseph was very knowledgeable about the features of the car, which simplified my decision. I would definitely recommend Jim Cook Chevrolet to my friends and family.

August 5, 2018

Frank Lee

They push to much try to make a sell that you don't want to . If you buy a vehicle from here you are going to regret it.

December 27, 2017

Shirley Young

Bought my Chevy Trax there. Good service. Good place over all. Good people very friendly. Go buy your next vehicle there.

November 13, 2017

Jessie Hensley

I bought a new car there they were really good working with me bought the car got a real good deal on it

June 5, 2017

Edithe Walker

Super nice and helpful people. Bent over backwards to show the hubby what he was looking for and did everything they could to get him in a good vehicle that he truly loves.

March 20, 2017

Kat Per

They took excellent care of me and bent over backwards to get me into a car

May 13, 2013

susan hayden

We had an unpleasant experience Saturday 5/11/13 with Jim Cook Chevrolet. After my friend told salesman Joey Greene that we were going to take the truck that he looked at a couple days earlier, Lloyd took the time to remove his bed cover on the truck he was trading in, clean out his truck, take it to the car wash....only to arrive in Marion and see they let someone test drive it and then they let "US" wait around till they made the deal with that other person. He was told the truck was still available and Joey knew he was coming in. It's all about money and I'm sure they made a better deal for themselves. It was absolutly the wrong thing to do as we were right there and had already made the deal for the truck. So if it happened to him it can happen to you. They are not reliable, not reputable, not true to their word...basically to hell with you if they can make a better deal for themselves. We will never go by there to try to trade with them again and would not recommend them to anyone.

Response from owner

Susan, we apologize for you feeling that you and Mr. Fox were treated badly. We were prepared to honor Mr. Fox's deal with no issue but we had no idea when and if he was coming for sure because he said he might be here the day before and we didn't see him. Also, per his phone conversation that morning, he was told that we had a couple other interested parties. He was also told that whoever was here first got first shot at it. Mr. Fox and yourself got here after we already had someone else looking at the truck. He was here first and I am sure that you understand that we can't just take the truck away from him. Again we apologize you feel that way and would be happy try to find Mr. Fox another truck if he would like us to.

June 12, 2013