bluehelix74
Excellent buying experience
Response from owner
January 13, 2021
Other reviews
Michael R
Friendly, knowledgeable, patient & not pushy. Refrshing change from recent experiences elsewhere.
Holly Fairchild
This was a terrible experience. I could write a short story on the mess this dealership put me in. I bought a new car in 2022 then traded in the same year for a bigger and cheaper car because my family size changed. I was lied to by the salesman the day I traded, lied to by both finance managers.Ill spare their names. I have brought my car into that dealership 37 times since September of 2023. I have been on the side of road needing a tow twice. I have a $30,000 car that half works. The owner will refuse to talk to customers no matter the need. I have escalated this higher. I would never recommend to purchase a vehicle through this dealer.
Kim Cook
My husband and I were camping in Marion the first part of September and, unfortunately, had a problem with our Chevrolet Silverado truck. We were referred to Jim Cook Chevrolet and we cannot say enough about the excellent staff and service that we received that day (9-9-2020). Our problem was a bit worse than first anticipated, but the service staff and receptionists all stayed an extra hour after closing to accommodate us since we had no family or friends to come pick us up and bring us back the following morning once the job was complete. We definitely would go back to Jim Cook’s at any time we are in the Marion, NC area if we are having vehicle issues.... they were amazing!!!
Patricia Coward
I recently purchased a new Gmc Terrain, sales manager and staff were very friendly and answered all my questions, was never pushed into buying. If I ever need another vehicle I would go back. Highly recommend them to family and friends. Thank you so much!!