Topic
Sales Experience
99.1% positiveAcross 500 reviews of Jim Cook Chevrolet GMC in Marion, NC, sales experience appears in 109 reviews (99.1% positive), from 2013-05-13 through 2026-06-17.
Key findings
Sales Experience mentioned in 109 of 500 reviews (21.8%)
99.1% of Sales Experience reviews are 4 or 5 stars
Average rating in Sales Experience reviews: 5★
Aspects most discussed in these reviews
Professionalism & Conduct
89%97 mentionsCourtesy & Friendliness
67%73 mentionsCommunication & Updates
46%50 mentionsPricing & Value
18%20 mentionsTechnical Knowledge & Expertise
14%15 mentionsResponsiveness & Speed
10%11 mentions
Reviews mentioning sales experience
ValuePrint Inc.
I looked at several dealerships for a new truck. No sales person came out to help me other that at Jim Cook Chevy. Gary was professional, pleasant to deal with and explained everything clearly. Thank You!
Angel Riddle
I purchased a used Toyota RAV4 thanks to Josh Stewart! He was very friendly and helpful! I’m pretty picky when it comes to vehicles, and he was very patient with me! I’m glad I stayed local and went with Jim Cook! Thank you guys for working with me and getting me the price I wanted and helping me with my dream car! And an honorable mention to Mark also who went out of his way for me!
James Trimble
Truly an incredible and trustworthy team. Great prompt communication. Drove over from Knoxville. They had no problem with me getting the truck checked out by a mechanic in Asheville before purchasing. Buying process was easy. Truck was clean and in fantastic shape. I would absolutely drive 3 hours to buy from them again. Full endorsement.
Cynthia Grindstaff
New car purchase went so very smooth! Gary was great to work with and helped me with all the new features! Great experience!
Response from owner
April 22, 2021
Abrahan De La Cruz
Simply Amazing!!! I live 1.5 - 2 hours away and would happily go back again!! I was able to cut my buying process time in half through doing a good chunk online and through text with Josh Stewart!!
Matt Roberts
Evan was incredibly helpful and on top of any questions that I had. Everyone else involved was a pleasure to work with. I look forward to doing more business with them.
Garth Brown
Just purchased a great truck from this dealership and couldn’t have had a better experience, especially considering I was purchasing from out of state. Evan (salesman) and the entire team were very professional, helpful, honest and quick to respond throughout the process. He was even willing to meet me halfway with the truck the very same day of the purchase and they have already followed up to make themselves available to help in any way after the purchase. Without a doubt, this was the best experience I’ve had purchasing a vehicle and I would highly recommend them to anyone regardless of your location.
Pete Klick
My sister and I recently purchased a used Chevy Silvarado 1500 truck from Jim Cook Chevrolet. Our experience with them was excellent. Our salesperson Courtney was friendly and super efficient, which we appreciated. We also had brief interactions with Jeremy the sales manager who provided us excellent service as well. Alan in finance was also friendly and efficient. Overall we were provided the very best in customer service from everyone who assisted us with the purchase process. Five stars indeed. Our new truck is super clean and wonderful, and we couldn't be happier. And we got it at what we believe to be a very reasonable price compared to similar trucks in the market. Thanks Jim Cook Chevrolet for a excellent buying experience.
iqraa madyun
I had the pleasure of working with Evan Johnston, Sales Consultant with Jim Cook. I found the perfect F-350 online, and Even was the perfect consultant to work with. Evan was respectful of my time, was a man of his word, and even delivered my new truck to me in Charlotte, a couple hours east of their location. When I go to expand my fleet, Evan/Jim Cook will be my first call!
Debra Biddix
Great customer service! Josh is a great salesman, Allen excellent at finance! Mark made our day! Would definitely buy another car here✅
Joye Pitcher
We went there for the food truck Cousins Maine Lobster. Thank you for hosting them. My husband looked at the cars you have and had friendly sales service.
Andy Berkley
I recently purchased a truck from Jim Cook Chevrolet and I am extremely happy with the buying process. Everyone was a pleasure to deal with. Josh, salesman, was extremely helpful, met me in the parking lot when I came to pick the truck up, had all the paperwork prepared, and even helped me load the truck on my trailer. Mark, sales manager, was most helpful and streamlined the buying process. Alan in finance was great to work with. I have purchased vehicles from some of the big dealerships in the Charlotte area and the buying process turns into a one big sales pitch for extended warranties and service plans, they hard sell it and make the buying process painful. At Jim Cook no one tried to hard sell me and I am pleased with my experience here. I will definitely do business with Jim Cook Chevrolet again! I called around for several days to some of the bigger fleet dealers in the South East and they all said I was looking for a needle in a haystack, but Jim Cook Chevy had the exact truck that our business needed on the lot. Thank you to all at Jim Cook Chevy!!
Aaron Gimmestad
I recently bought a new truck from Jim Cook and can't recommend them enough. I worked with Evan, and the entire sales process was great - no surprise fees or dealer installed add-on's, no high-pressure tactics, no BS. Everyone I met was friendly and welcoming, and the experience was quick and smooth.
Jasmine Ardrey
We had a great experience buying our 2026 GMC Acadia from both Courtney and Mark! We saw online that the Acadia was in-transit to Jim Cook Chevrolet. We quickly called to see when the car would be delivered. Courtney answered all our questions over the phone and Mark worked with us on pricing and other details. They made the entire experience seamless and within a matter of a few days, the car was at the lot ready for us to pick up. We highly recommend Jim Cook Chevrolet!
Karen Dark
Fast and friendly service each time I visit. I highly recommend this dealership! Just bought a GMC Canyon. The staff and Steve Dierhold made it happen!!! Such good service, caring and efficient going above and beyond! Everyone should buy their cars from Jim Cook Chevrolet and GMC.
Response from owner
March 1, 2021
Kelly Johnston
I recently purchased a new car from Jim Cook Chevrolet & I couldn’t be happier with my experience. My salesman, Evan Johnston took the time to understand what I was looking for, and guided me through every step of the process with patience and expertise. I was greeted with professionalism, friendliness and genuine enthusiasm at every turn. He knew what I wanted & set out to find the color I preferred. All of my questions were answered thoroughly, the financing process was transparent and stress-free, with no pressure or surprises. I truly appreciate the follow up and support I received even after the purchase. I highly recommend this dealership to anyone looking for a seamless and enjoyable car buying experience! This dealership went over and above my expectations.
Brittney
THE BEST CAR DEALERSHIP EVER!!!!! This was the easiest and most laid back car purchase I've ever had. Our salesman, and manager was the kindest, and sweetest people ever!!! Told them what I wanted to keep my payment at and they some how got it way under my budget with an awesome interest rate. They WAS NOT pushy AT ALL like most are. I was looking for a used car but was able to drive home in a brand new Traverse cheaper than I could a used car. Im telling yall if you want a fast, easy, laid back and best people to get you in your dream car, then you need to go see Evan And Mark at Jim Cooks Chevrolet. I promise you won't be sorry!!! AWESOME, AWESOME, AWESOME people!!!!
Response from owner
October 21, 2025
Patricia Coward
I recently purchased a new Gmc Terrain, sales manager and staff were very friendly and answered all my questions, was never pushed into buying. If I ever need another vehicle I would go back. Highly recommend them to family and friends. Thank you so much!!
Response from owner
October 21, 2025
michael federico
Great experience purchasing a truck at Jim Cook Chevrolet! They made me a good deal on the vehicle with no pressure. After efficiently completing the purchase and delivery, Jerry was very helpful in demonstrating the features of the vehicle to my satisfaction.
Response from owner
October 21, 2025
Cynthia Davis
Pleasant experience purchasing a truck- knowledgeable & helpful no-pressure staff. Would definitely recommend.
Response from owner
October 21, 2025
David Earp
Team was very professional and the overall process was quick and easy. I really appreciate the relaxed nature of the process and none of that unnecessary back and forth haggling. It really was the best experience I’ve had buying a car.
Response from owner
October 21, 2025
Jean Finley
Exceptional customer service provided by Courtney King. She is professional and knowledgeable. She exceeded my expectations winning our business on future purchases.
Response from owner
October 21, 2025
Sean Cox
Great experience that could only be improved by reducing the amount of "car dealer" conversation that has to be negotiated before the actual negotiations can begin. Sadly, this is just the price of admission I think. After spending the last 32 years in the car business, you would think I would be immune but, alas, it is what it is. That said, the care that the team at Jim Cook showed during the rest of the purchase process was great. We were able to come to numbers fairly quickly and I drove away with a deal that I am satisfied with. When my lease is up, I'll be contacting this dealership again should I be looking for another GM vehicle.
kEITH HYDER
Jim Cook is an excellent dealership. Ian, Mark, and Jeremy made this the best car buying experience I have ever had. I highly recommend them if you are in the market for a new vehicle.
Response from owner
October 21, 2025
Robert Turbyfill
Awesome service and sales department. I live 300 miles away but buy my GM cars from Jim Cook. I also service when I am back in the area. They never disappoint.
Response from owner
October 21, 2025
R P
Excellent dealership, great sales process. No pressure, awesome communication, deal was extremely transparent. This will be the first dealership I check for my next vehicle purchase. Jeremy Davis and Ian Buchanan were awesome to work with.
Response from owner
October 21, 2025
Pamela Hudgins
I love all the people in there from sales...service department etc they are best. I did trade in my trailblazer for a equinox so I hope i love it as much as my trailblazer Ty
Response from owner
March 19, 2021
Nelda Newton
Josh Stewart is my salesman and was excellent to work with. He listened to what I wanted and worked with me to get it. He allowed me the time to make my decisions without pressure, then helped me to make the purchase when I was ready. I’m very satisfied with my experience.
Response from owner
October 21, 2025
Chris Mills
The salesman come right out and talked to me good place to go!!
Response from owner
February 24, 2022
Ashley Nichols
This was our second purchase within a week and both times we had excellent experiences. The whole process was smooth and required little from me but patience. They understood I had worked all night and made sure I was comfortable. When it came time to purchase and finalize everything the team there made sure I had no questions. Both purchases have been very straightforward with no hidden surprises. My husband and I both agree that our future GMC purchases and services will be with Jim Cook Chevrolet-GMC.
Response from owner
October 21, 2025
Alberto Mejia
Excelente experience ! 100% recommend going to Gary Mcneely, he was our salesman.He was very informative and professional.
Response from owner
October 21, 2025
Nick Langer
Great people to do business with, No pushy sales techniques. Ian was our sales guy and he was great. I would 100% recommend them to anyone in the market for a Chevrolet or GMC!
Response from owner
October 21, 2025
Chris Rodriguez
I had an excellent experience at Jim Cook Chevrolet. After searching nationwide, they had the exact 2025 Tahoe Z71 I was looking for. My sales representative, Ian, was attentive and knowledgeable, providing all the necessary information upfront. In finance, Jeremy was clear and straightforward, no pressure, explaining my interest rate, payments, and the extended warranty options. I was confident in my decision and ended up purchasing the vehicle the same day, including a 5-year/100,000 mile extended warranty. I will return for my next Tahoe purchase and highly recommend this dealership to others!
Response from owner
October 21, 2025
Cecil Burrell
Very friendly didn’t feel like I got pushed in to a truck
Arietta
It is very exciting to work with a car dealership whose employees care so much about their customers. Your sales team of Amy and Lea were amazing. They showed a great deal of care and respect for what I was looking for, the hours I was available, and budget. As a matter of fact, I had conversations with a different dealership, thinking the price at yours would be out of range for me....but because of Amy and Lea’s quick responses and overall personable approach, I discontinued those conversations and went to Jim Cook instead. I ended up purchasing a 2020 Chevrolet Spark ACTIV. Along with the great experience and efficiency in completing the transaction, I know Amy and Lea are going to follow up to ensure satisfaction. My experience at Jim Cook is by far the best car buying experience I have had. Rest assured that when I decide to purchase again, I will be heading your direction.
Response from owner
January 18, 2021
Debby Garnier
Good people and good customer service. Gary was awesome to work with.
A. W.
We purchased a new truck. Josh was our sales person. We appreciated the no pressure sale and negotiations. Everyone at the dealership was fair, knowledgeable, and kind. We highly recommend Iim Cook Chevrolet.
Diana Epps
Absolutely the most pleasurable shopping and buying experience ever! Great people to deal with.
Ashley Lambert
We were very pleased with our experience and all the help Ian provided with helping us find the right Silverado! Allen was also wonderful!
Ashleigh Hudson
Great buying experience from start to finish. Ian and team were fantastic and honest.
Wendy
Everyone has been the absolute best to work with. All my needs and wants were met without question. It was a wonderful experience and everyone was so helpful, and courteous. Steve is one of the best and has a great team.
Christy Hensley
The dealership worked with us to find the best vehicle for our family. They were very professional and answered all the questions we had. Overall, a great experience! Shoutout to both Seth and Allen for their help in making it happen!
Edgard Prado
The sales representative, was very quick and effective during the negotiations. The entire team wait for me to close the deal as I was 60 miles away.
Tabetha Childress
Great salesman Gary McNeely and Jeremy Davis. Both very professional and wanting to help me find and get a car that I was wanting. Very pleased!!!
GWEN WALKER
GREAT SALESMAN, GARY MCNEELY. THIS IS THE 5TH VEHICLE MY HUSBAND AND I HAVE BOUGHT AT JIM COOK CHEVROLET. WOULD NOT GO ANYWHERE ELSE!!
Tonya
Gary McNeeley was the best. He listened to what I was looking for and when one came in he called and I went to look at it and bought it. Everyone at Jim Cooks Chevy are very friendly and always go above and beyond. Thank you guys so much.
Bandit
Ean was very helpful and polite. Answered all our questions.
Colton Marie Jones
I wanna tell yaul If you’re wanting to car shop this is the place to go. I don’t think I’ve ever had an easier and nicer experience when buying a vehicle before. We bought a 2024 Chevrolet Silverado 2500 and worked with Ian. He was professional, knowledgeable, and didn’t push us into the deal like most salesmen. A huge shoutout to Al as well, he was great in assisting us to. The sales manager Jeremy was so helpful with getting us in the truck of our dreams. We are absolutely over the moon about our new truck. Thank you Ian, Al, and Jeremy !
T Three
Gary McNeely and the team at Jim Cook Chevrolet were wonderful to do business with. Jim was honest and very communicative, which is hard to find these days. It was the best car buying experience we have ever had!
Sarah Grech
Very fair and honest dealership. When you call ask for Al. He was very helpful, kind and friendly. Al and Allen were a great team and made the process very simple.
F Trull
Jim Cook's is a clean facility with a great selection of vehicles. A staff member named Jeremy was so courteous as to reach out to us immediately after a visit we paid where things didn't go for us ( my husband and myself ) as we'd planned. Jeremy spoke with me about what may have happened and extended courtesy on our behalf in order to resolve our issues. He wanted to help us find what we were looking for. I'd say Jim Cook's is an honest and hard-working business who care about their customers and are willing to go beyond the standard level of customer service to provide their best.
Response from owner
January 24, 2023
Rachel Nichols
It was just amazing experience Al was the best dealer. Thank u Rachel Nichols
Response from owner
February 9, 2023
Mike Mallardo
Ian worked very hard to get me in something that worked well for me and my budget. He made sure to be honest and showed me everything that could be done for me. It was a long day of back and forth but Ian worked his magic and it worked out. I can’t say enough about my experience and have already been sharing my great experience there with others.
Response from owner
January 24, 2023
Joshua Mentzer
Al was very nice and helpful and showed me everything about my new truck
Response from owner
December 2, 2022
Heather Parker
Great communication! Very accommodating to meet our schedule and get all the paperwork signed. Made the car buying process so simple and quick. Ian was great to work with.
Response from owner
December 2, 2022
Katie Runion
Al and Jeremy were sooooo good!!! Professional, considerate, and fast with our truck purchase!!
Response from owner
October 20, 2022
Heather Collins
Just did a very low hassle deal with Ian and he worked hard to get me where I needed to be and then personally delivered my new ride. Thanks so much for making us a 2 car family!
Response from owner
October 20, 2022
James Moore
We had the pleasure of working with Ian Buchanan at Jim Cook Chevrolet. Ian worked with us to find my wife her new 2023 Buick Encore GX. The whole team was a pleasure to work with, patience, honesty and integrity is what we received with Ian and Jim Cook Chevrolet.
Response from owner
October 20, 2022
Bre B
I enjoyed purchasing a new vehicle from Jim Cook Chevrolet. The staff made the entire process enjoyable and easy. Chris my salesman, was great as well as the manager Jeremy. I would recommend buying a car from here!
Response from owner
October 20, 2022
Kelsey Williams
Great experience! I worked with Chris Lewis and he was so wonderful! Wry responsive and communication was great. Having the vehicle delivered to me was the icing on the cake! Super quick and easy process! Would definitely recommend this dealership!
Response from owner
October 20, 2022
Donnie Hilzendager
Everything was smooth. The sales staff took great care to make sure we knew what we needed to know about the vehicle and the finance manager did as well on the service contracts and other items we purchased. Thanks for making it easy!
Response from owner
August 19, 2022
Susan Pool
I had a great experience buying a new car at Jim Cook Chervrolet. From the moment l walked in until the time I walked out with my new Buick the staff were so helpful and made the experience a pleasant one. My salesman, Al, was wonderful! I appreciate his positive personality and thank him for being such a good listener. Thanks to Allan for working later to help me finish the paperwork and did it all with a great attitude. Thanks to the great folks at Jim Cook for making my experience a pleasant one!
Response from owner
August 19, 2022
Becky Parker
My husband and I purchased a car today. And Al Zayas made the experience so wonderful! Thank you also to Allen Pruitt who helped make it go smoothly as well. Highly recommend!!
Response from owner
August 19, 2022
Matthew Phillips
Great parts, service and sales department. All top notch employees with impeccable customer service.
Response from owner
March 21, 2022
Jonathan Hutchinson
Great place to do business. It was the quickest car deal we’ve ever made. Very polite and professional and made sure everything was good to go before we left. Al was such a pleasure to do business with.
Response from owner
February 24, 2022
Landon Miller
I dealt with salesman Hunter, Manager Jeremy, and finance Allen. All three were welcoming, professional, and made the experience great. I would definitely recommend this dealership to others looking others looking for a vehicle.
Response from owner
February 11, 2022
Robert Carver
I have been around this business a long time, you won't find a better guy to work with than Jeremy Davis. Easy to deal with and no games, hard to find in a new car store this day in age. I have bought 4 vehicles from him and I will continue to bring my business here.
Response from owner
February 11, 2022
Janice Schmidt
We bought a GMC truck and while we've owned a lot of cars, this was our first venture into trucks. Hunter was our salesperson and he was excellent. He's very knowledgeable about vehicles and their features and specifally about the truck we bought. We asked him about every feature that was listed and his answers helped us understand what we were buying. When we took possession of the vehicle, he patiently went over everything, every button, every feature every question we had. He's an asset to your dealership.
Response from owner
January 6, 2022
Bryant M
Worked with Al to purchase a new Sierra SLT. Great to deal with. While process was great.
Response from owner
January 6, 2022
Kristie Parsons
Great working with Hunter and Allen on the deal. Great dealership and service.
Response from owner
December 3, 2021
Tina Krafft
AL is great! He is nice and he helped me get a good deal on the car I wanted.
Response from owner
December 3, 2021
Roger Bowman
Very pleasant experience, very knowledgeable thanks Casey.
Response from owner
October 29, 2021
Joel Hobby
Always great service. They look after me. Will continue to buy trucks.
Response from owner
October 29, 2021
David “PY” Teseniar
Very good place to buy a good car.
Ge Haskins
We had the best experience! Gary McNeely is a true professional as he went over and above the call of duty. I flew into the Asheville airport early morning August 5 and Gary was there to pick me up. He even offered to have someone pick me up at my house some 300 miles away if necessary. We went to the dealership and everything went smooth with the entire staff. I would highly recommend this dealership for any new or used vehicles. I honestly feel like there will be service after the sale with this dealership. Thanks again for the service, hospitality & friendship!
Response from owner
August 20, 2021
David Waters
This is the second vehicle I have purchased here in the past year. This dealership gives you the small town 100 percent customer service oriented experience that I wanted. This is something that is missing from most of the large dealerships. My sales person Gary is a template for how all sales associates need to be. He is calm, doesn't apply pressure, and feels like he wants to make the purchase experience favorable at every step. This was the primary reason I skipped all the dealerships close to me and drove 75 minutes to Jim Cook.
Response from owner
August 20, 2021
Jimmy
The small town dealership vibe is what drew me here to look at trucks. I've been to other dealers the last couple weeks with literally hundreds of vehicles but you never see the same sales person twice. Gary was extremely patient and knowledgeable and Jeremy was helpful and willing to work with me to get me into the truck I wanted. Everyone was super friendly but also no-nonsense and quick with the deal, I like that. Highly recommend this place!
Response from owner
August 20, 2021
Jeff Hardin
Awesome dealership to work with. Purchased from out of town and the transaction went flawlessly. Thanks Gary for your help!
Response from owner
May 12, 2021
Robert Dodd
Lea Hall and my Salesman Chris were top notch professionals and very friendly. Made my purchase seamless. I will recommend them to my friends.
Response from owner
April 9, 2021
Paul Laws
Just bought a new 2021 Silverado 2500 HD. The whole buying process could not have gone any easier. I usually deal with Bill Gatton of Bristol, TN but, not anymore. The good people at Jim Cook Chevrolet, namely Leah and Allen made the difference! The whole process was extremely transparent and as other people have said, honest with no surprises. Leah had everything ready and when it came time to sign the Financials, Allen had us a better rate than originally quoted, from 3.29% to 1.79% for 72 months!!! So, if ya want that new 2500 HD like I did, go with Leah and Allen of Jim Cook Chevrolet in Marion, N.C.
Response from owner
March 10, 2021
Wanda Brown Reynolds
Best experience I ever had buying a car! Helpful. Patience. Friendly. Honest. Got a great deal, too! Would highly recommend.
Response from owner
March 4, 2021
Stephanie Hendricks
Sam Mealhouse made me feel like I was in control of what I wanted and didn’t pressure me into anything I wasn’t looking for, I’ve been to other dealerships and I’ve never liked how they made me feel. This was total different experience.
Response from owner
February 16, 2021
Rob Nicolai
Both Sam & Lee were an absolute pleasure to work with! Very knowledgeable, helpful, & patient!
Response from owner
February 9, 2021
Taylor Franklin
Gary and Lea were wonderful to work with and made the process painless and easy
Response from owner
January 29, 2021
Ricky Farmer
I had gone to 3 different car dealers in about a two week time span. The first car lot had a person on there own to sell cars way to early. She could not answer over half of my questions. 2nd lot I had been on the lot more than a half hour. I never did see a sales person other than watching them walk around inside the building. These folks at Cooks walked their whole lot with me and the young girl new her product. She was very polite and didn’t over reach into what I was after. A person that tries to up sell a car is only looking out for themselves and not the buyer. Once inside the store the whole staff made you feel like you are a part of them.
Response from owner
January 5, 2021
Brandon Massengill
Very friendly staff, helpful and knowledgeable about the vehicles. Excellent experience overall!
Response from owner
December 23, 2020
Misty Morris
Great Experience! This is our second purchase with Sam Mealhouse and the crew from Jim Cook Chevrolet. Thank you for all your hard work and days of looking for our perfect Yukon XL and Sierra SLT. Merry Christmas from the Morris Family.
Response from owner
December 23, 2020
Trivettes Trucking
Awesome painless experience. Friendly knowledgeable staff. Sam is a great salesman. Not pushy answered all my questions. Great personality and easy to talk with.
Response from owner
December 22, 2020
Danielle Chambers
Jeremy and team went above and beyond to ensure that our car buying experience went as smoothly as possible. They were all very pleasant and efficient. We highly recommend this team for your next vehicle purchase!
Response from owner
December 8, 2020
Gayle Mastromonico
After one phone call and two hours, my vehicle purchase was complete!! My salesman Sam Mealhouse and his manager Jeremy Davis made the process easy and seamless. I will absolutely find them again for my next purchase, and highly recommend this dealership. All questions were answered, all transactions were seamless, and the human touch made it a great experience.
Response from owner
December 7, 2020
kris laney
Staff was very friendly and helpful. Great selection considering it is in a smaller town. They really go the extra mile to help you with whatever questions you have and make you feel welcome.
Response from owner
November 19, 2020
Katelin Williamson
Everyone was responsive and genuine throughout the process. The purchase was organized and efficient, the easiest car purchase I've had.
Response from owner
November 19, 2020
Lori Biddix
Amy R. was very helpful and patient with me. She worked with me and let me drive multiple cars to see which one I liked best. She would email or call to give me updates on the cars and went above and beyond to help.
Response from owner
September 14, 2020
Betty Ann Kerley Watson
Sam Mealhouse and Allen Pruett are the best businessmen I have ever had the privilege of dealing with. From the first phone conversation to the signing of the papers very professional, curtious and friendly . Believe m.j e I have dealt with a lot if car salesmen in my life and they take the gold.so respectful . Never pushy. No pressure. They provide useful information then allow you the time to make a decision. Thank you both for being there on 6/ 8 we bought a Colorado truck and surprized my son for father's day. It was an awesome experience.
David Grant
Chris Lewis was an excellent sales person very mannerable and curtious!!
Kacie Young
My husband and I purchased a new Camaro yesterday! Great sales experience. Our salesman Sam was fun and laid-back. Lea, Jeremy, and Sam were so kind and helpful! We never felt pressured and we are so happy with our new car!!
joshua vaughan
Best place for all your vehicle needs and really good when your in the market for a new or preowned vehicle
Bradley Mckinney
Great place and salesman
Ginger Sowers
A small hometown Chevy dealer with a good choice to pick from.
Michael R
Friendly, knowledgeable, patient & not pushy. Refrshing change from recent experiences elsewhere.
Jerry Chandler
Excellent customer service from the Service Dept to the Sales staff!!!
Luis G.
Drove around 10 hours to check out a car (5 there and 5 back) and it was completely worth it. I test drove the car and checked it all out without any pressure. Mike was very knowledgeable about the car and it’s features. I ended up buying the car and the price was exactly as mentioned. There was no fake fees or anything of the sort, just good honest people trying to sell cars.
Brittney Boggs
Although I was ultimately unable to purchase a vehicle here, I was extremely impressed with the service Amy Rodriguez provided. She worked tirelessly to get me the best possible price and deal on the car I test drove. At NO point was Amy pushy or even suggestive. She allowed the vehicle to sell itself and established that she was there to help me find the right car for me! I truly appreciated her approach and will return in the future for sure. If you are looking for a vehicle, I would HIGHLY suggest you go see Amy for one!!
Kylie Clark
Excellent service! The whole sales team went out of their way to make my purchase easy. Joseph was very knowledgeable about the features of the car, which simplified my decision. I would definitely recommend Jim Cook Chevrolet to my friends and family.
Susan Edmiston
Best car buying experience ever.
Jessie Hensley
I bought a new car there they were really good working with me bought the car got a real good deal on it
Jennifer Brooks
Before purchasing, the dealership was helpful and easy to contact. I will say they were very pushy for me to buy the car that day when I explained twice that it was the first car I had test drove and felt more comfortable testing out other cars before I made a final decision. After they got my money, I realized what kind of people I was dealing with. I called the day after my purchase to try and get a copy of my service agreement because I was not able to find the copy given to me at the time of signing. I spoke with Chris and he continued to tell me that I have a copy. I had to ask three times if he would just send me another copy which he said he would put in the mail. Waited almost a month, then Megan contacted me asking me if I wanted my plate mailed to me. I told her that I did and also would like a copy of my service agreement that I still had yet to receive and she continues to tell me that I have a copy already. So a week goes by, my temporary tag expires, and I have not received my plate OR the copy of the service agreement. When I call the dealership to ask about it, I started explaining my situation to the general manager who cuts me off mid sentence to tell me that a salesperson had just walked in and she can't talk to two people at once so she would need to call me back. Well days go by, still no plates. Turns out it got lost in the mail because my address was written illegibly so USPS mixed up the address. The icing on the cake was when I went to get an oil change and was charged when I stated during the sigining of my contract that I would like oil changes included. I would NEVER recommend this dealership to anyone. I definitely feel my lack of knowledge in purchasing cars was taken advantage of.
Edithe Walker
Super nice and helpful people. Bent over backwards to show the hubby what he was looking for and did everything they could to get him in a good vehicle that he truly loves.
Zike LLC
Awesome service and great vehicles!