Sean Cox
Great experience that could only be improved by reducing the amount of "car dealer" conversation that has to be negotiated before the actual negotiations can begin. Sadly, this is just the price of admission I think. After spending the last 32 years in the car business, you would think I would be immune but, alas, it is what it is. That said, the care that the team at Jim Cook showed during the rest of the purchase process was great. We were able to come to numbers fairly quickly and I drove away with a deal that I am satisfied with. When my lease is up, I'll be contacting this dealership again should I be looking for another GM vehicle.
Other reviews
Jennifer Painter
No written review
Abby Honeycutt
Some of the nicest people I have ever done business with!! Best dealership around!
Langstaff Angela
I get extremely emotional when I think of how Jim Cook Chevrolet Buick takes care of their Customers. I have been a customer with Jim Cook for nearly 9 years. I purchased my Hummer from Jim Cook Used in 2009. When I have issues with my vehicle they go up and above to get my vehicle in and worked on and they would get you put in a loaner car. When I call and tell them that I really need to get my vehicle in and they are booked they go up and above to get it fitted into their scheduling as well as mine. I am a strong supportive of this dealership and I stand behind them as they provide customer Service to their customers. Cynthia and The Service Team are #1 she has a very strong southern slang but its very comforting and welcoming and just make you want to hug her and squeeze her tight. I just love her. Please trust me when I say just stop on in and see them for yourself, I promise that you will get that Satisfactory Guaranteed. If I was able to give them more star ratings I will I drive about 75 miles to get to Marion and I have no regrets. I have sent several people to Jim Cook and they love them too.
Ginger Sowers
A small hometown Chevy dealer with a good choice to pick from.