Robert Turbyfill
Awesome service and sales department. I live 300 miles away but buy my GM cars from Jim Cook. I also service when I am back in the area. They never disappoint.
Response from owner
October 21, 2025
Other reviews
Jennifer Romaine
I bought a 2021 Silverado High Country from another dealership, have had many, many issues with it since. The service dept. at the original dealer was less than helpful (to put it mildly) to try and resolve the issues. Having had a previous Chevy vehicle serviced at Jim Cook I decided to bring the truck in for them to try and diagnose / resolve. I am so thankful for these people!! Landon is my service manager, he went above and beyond to chase down what the issues were, including bringing in someone in from GM to drive and troubleshoot. They were in touch frequently and explained every step along the way. The shop is a busy one (understandably!!) but they worked tirelessly on my truck, I left there with great peace of mind. I can truly & honestly say, they have a customer for life after such a pleasant experience. I was a fool for not buying my truck from these wonderful people to begin with! Thank you again & again to Landon & the rest of the service team!
Debbie Shehan
AWESOME customer service
Leona Finch
If you need a great car or truck this is the place to go great service great people my second car I have bought from them
Lori Biddix
Amy R. was very helpful and patient with me. She worked with me and let me drive multiple cars to see which one I liked best. She would email or call to give me updates on the cars and went above and beyond to help.