All reviews
500 verified reviews, 4.8★ average, sorted by most recent.
Rusell Adams
Ordered some accessories for my Silverado and really liked dealing with Tyler was great. Will go back for anything I buy.
Response from owner
December 10, 2020
Ashley shoemaker
I was in and out without any hassle. Customer service was definitely present this location.
Response from owner
December 9, 2020
Danielle Chambers
Jeremy and team went above and beyond to ensure that our car buying experience went as smoothly as possible. They were all very pleasant and efficient. We highly recommend this team for your next vehicle purchase!
Response from owner
December 8, 2020
Ken Finley
Always quick responsive service, very professional. With the covid19 the waiting area really needs to be enlarged.
Response from owner
December 7, 2020
Gayle Mastromonico
After one phone call and two hours, my vehicle purchase was complete!! My salesman Sam Mealhouse and his manager Jeremy Davis made the process easy and seamless. I will absolutely find them again for my next purchase, and highly recommend this dealership. All questions were answered, all transactions were seamless, and the human touch made it a great experience.
Response from owner
December 7, 2020
Beth Smith
I love working with everyone at Jim Cook. Everyone is so nice and helpful and a pleasure to work with. I have bought my last 4 cars there and would never consider going anywhere else. TY Chris Lewis, Jeremy and Lee ya'll are awesome 💜💜💜💜💜
kris laney
Staff was very friendly and helpful. Great selection considering it is in a smaller town. They really go the extra mile to help you with whatever questions you have and make you feel welcome.
Response from owner
November 19, 2020
Katelin Williamson
Everyone was responsive and genuine throughout the process. The purchase was organized and efficient, the easiest car purchase I've had.
Response from owner
November 19, 2020
Sandra Luther
Great service and friendly staff!
Response from owner
November 19, 2020
RUSTY Garland
We have been in Marion, NC for 17 months. I have a company truck and a Duramax Silverado that Jim Cooks team has serviced for us the entire time, as needed. We find the team here to be the most Friendly and Professional people to associate with as we have ever known as we use only GM service for both vehicles. They Always perform the services asked for , if service is not needed at the time , you will be informed as to not pay the extra cost. They remember our names and treat us as friends they have always known. We also purchased and had a “Roll -N- Loc” bed cover installed there and are very satisfied with price and installation. We would “highly” recommend this team for all your GM needs when in the area. Thanks Jim Cook Chevrolet!
Response from owner
November 19, 2020
Christopher Mcdevitt
All staff was great one of the fastest purchases ive made! No joke its a great place very pleased with the service there!!
Response from owner
November 19, 2020
Jayson Davis
Excellent communication with friendly staff. I look forward to our next transaction. These guys deserve your consideration!
Response from owner
November 19, 2020
Kim Cook
My husband and I were camping in Marion the first part of September and, unfortunately, had a problem with our Chevrolet Silverado truck. We were referred to Jim Cook Chevrolet and we cannot say enough about the excellent staff and service that we received that day (9-9-2020). Our problem was a bit worse than first anticipated, but the service staff and receptionists all stayed an extra hour after closing to accommodate us since we had no family or friends to come pick us up and bring us back the following morning once the job was complete. We definitely would go back to Jim Cook’s at any time we are in the Marion, NC area if we are having vehicle issues.... they were amazing!!!
Response from owner
November 19, 2020
Graham Barstow
it was best experience of any dealership been at
Kevin Condrey
Jim Cook Chevrolet service team diagnosed a factory flaw that had been hidden for years. Amazing job well done. The car runs the best it ever has. Special thanks to Rod for the meticulous and thorough job. I really appreciate the care and courteous experience i had.
April Webb
Really great people and a great place to have work done!
Marsh Dark
Friendly people, quick service.
Lori Biddix
Amy R. was very helpful and patient with me. She worked with me and let me drive multiple cars to see which one I liked best. She would email or call to give me updates on the cars and went above and beyond to help.
Response from owner
September 14, 2020
Derrick Lytle
No written review
Karen Hollifield
Loved the friendly service from Lea Hall, Chris And Jeremy.
Response from owner
September 14, 2020
Ruby Wilson
No written review
Response from owner
November 19, 2020
Jaun Smith
I found the staff at Jim Cook Chevrolet to be very helpful in helping me select the right vehicle for my needs. Everyone that I dealt with during the process of purchasing my new vehicle was professional and friendly.
Response from owner
September 14, 2020
Michael Huntsinger
Chris Lewis and Jeremy worked for several seeks to find a truck that met what I was looking for. Definitely do business there in the future.
Response from owner
September 14, 2020
Richard Lerch
Friendly staff and great service
Response from owner
November 19, 2020
Margaret Jackson
They were prompt and quick. I didn't stay long and the girl in the shop is very friendly
Response from owner
November 19, 2020
Ralph Greene
Excellent support, they do everything they can to satisfy their customers.
Response from owner
November 19, 2020
Johnny Hollifield
The ladies in the maintenance shop were very helpful in getting my car to the right person and getting it fixed . Also they were able to assist in getting me a courtesy ride while I waited for my car. The technician done a great job and explained all work afterwards.
Response from owner
November 19, 2020
Tim Buchanan
I picked my car up from the service department on 7/ 17 on a recall. l am so impressed with the quality and professional experience of the service department. they are super nice and very helpful. very nice experience
Response from owner
July 29, 2020
Betty Ann Kerley Watson
Sam Mealhouse and Allen Pruett are the best businessmen I have ever had the privilege of dealing with. From the first phone conversation to the signing of the papers very professional, curtious and friendly . Believe m.j e I have dealt with a lot if car salesmen in my life and they take the gold.so respectful . Never pushy. No pressure. They provide useful information then allow you the time to make a decision. Thank you both for being there on 6/ 8 we bought a Colorado truck and surprized my son for father's day. It was an awesome experience.
Christopher Freeman
No written review
Sa MKincy
No written review
B H
No written review
Jesse Grindstaff
Excellent customer service and very friendly people
Steve Bush
No written review
Kacie Young
My husband and I purchased a new Camaro yesterday! Great sales experience. Our salesman Sam was fun and laid-back. Lea, Jeremy, and Sam were so kind and helpful! We never felt pressured and we are so happy with our new car!!
Susan H
Only place we will buy a Chevrolet or GMC from!
Joseph Potter
No written review
Carrie Barlowe
I got an email about service needed and was about to schedule online which was nice. When my car needed a part that wouldn't be in until hours later, they had someone who worked there drive me home so I didn't need to wait there. He offered to pick me up later when the work was done also. He and everyone there was very friendly.
kim arney
If you need service or a vehicle....give them a try!
bryan troutman
My family and I were in a head on car accident a few days ago, the Buick we had bought from here took a major accident and we all walked away with minor injuries. We immediately went back and within 24 hours left the dealership with a new vehicle. They helped with the insurance and gave us step by step instructions on how to move forward. We can’t thank them enough!
J F
100% Positive Experience!! Purchased from 750 Miles Away. NO Sales Pitch! Just Good Business and Best Price out the box... NO GAMES! Extremely Quick in responding with Availability, Features, Price, and Financing. This service continued after the Sale. THANKS Jeremy, Amy, Lea, Derrick and Mr. Phil!
joshua vaughan
Best place for all your vehicle needs and really good when your in the market for a new or preowned vehicle
Raphael Dittman
I won't go to another Chevrolet dealership ever! Great people and very accommodating!
Jeff Mosley
Great friendly service!!
Hank Newson
See Jim Corbet. He's the man
Damian Allen
The service dept is by far my favorite of all the Chevrolet service departments around. Very friendly and try their best to get to you as soon as they can. If I have to have anything done to my car this is where I go!
Jim Rogers
Went to get some advice on my truck they told me what was wrong with it I repaired it saved a lot of money.
Byrds Auto Sales
Great local place to deal with. Service department is fast and friendly. We just got a great deal on a new truck too! Thanks for being an asset to our community.
Oilymomma
No written review
UR2BaBiker2
I had service work done on my truck for rusty brake lines and now it stops as good as it goes.