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Jim Cook Chevrolet GMC

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All reviews

500 verified reviews, 4.8★ average, sorted by most recent.

Showing 351400 of 447 5-star reviews.

December 9, 2020

Rusell Adams

Ordered some accessories for my Silverado and really liked dealing with Tyler was great. Will go back for anything I buy.

Response from owner

We're glad we were able to help and thanks for the shout out to Tyler!! We think he's pretty awesome as well! :) Take Care!

December 10, 2020

December 9, 2020

Ashley shoemaker

I was in and out without any hassle. Customer service was definitely present this location.

Response from owner

Such a nice thing to say, thanks so much!

December 9, 2020

December 8, 2020

Danielle Chambers

Jeremy and team went above and beyond to ensure that our car buying experience went as smoothly as possible. They were all very pleasant and efficient. We highly recommend this team for your next vehicle purchase!

Response from owner

Thanks for the 5 star review Danielle!! We're happy we could help!!

December 8, 2020

December 7, 2020

Ken Finley

Always quick responsive service, very professional. With the covid19 the waiting area really needs to be enlarged.

Response from owner

Thanks for your kind words Mr. Finely, we appreciate your business! As a result of this pandemic, we have had to limit the number of seats in our waiting room but have provided more (socially distanced) seating in our showroom.

December 7, 2020

December 5, 2020

Gayle Mastromonico

After one phone call and two hours, my vehicle purchase was complete!! My salesman Sam Mealhouse and his manager Jeremy Davis made the process easy and seamless. I will absolutely find them again for my next purchase, and highly recommend this dealership. All questions were answered, all transactions were seamless, and the human touch made it a great experience.

Response from owner

Thank you so much for such kind words! We're so happy we were chosen to help you in your surprise and we're glad it all worked out so well.

December 7, 2020

November 22, 2020

Beth Smith

I love working with everyone at Jim Cook. Everyone is so nice and helpful and a pleasure to work with. I have bought my last 4 cars there and would never consider going anywhere else. TY Chris Lewis, Jeremy and Lee ya'll are awesome 💜💜💜💜💜

November 6, 2020

kris laney

Staff was very friendly and helpful. Great selection considering it is in a smaller town. They really go the extra mile to help you with whatever questions you have and make you feel welcome.

Response from owner

Thanks so much for your kind words!

November 19, 2020

November 3, 2020

Katelin Williamson

Everyone was responsive and genuine throughout the process. The purchase was organized and efficient, the easiest car purchase I've had.

Response from owner

We appreciate your business & your feedback, thanks for the glowing review!

November 19, 2020

October 23, 2020

Sandra Luther

Great service and friendly staff!

Response from owner

Thanks very much for your 5 star review.

November 19, 2020

October 14, 2020

RUSTY Garland

We have been in Marion, NC for 17 months. I have a company truck and a Duramax Silverado that Jim Cooks team has serviced for us the entire time, as needed. We find the team here to be the most Friendly and Professional people to associate with as we have ever known as we use only GM service for both vehicles. They Always perform the services asked for , if service is not needed at the time , you will be informed as to not pay the extra cost. They remember our names and treat us as friends they have always known. We also purchased and had a “Roll -N- Loc” bed cover installed there and are very satisfied with price and installation. We would “highly” recommend this team for all your GM needs when in the area. Thanks Jim Cook Chevrolet!

Response from owner

WOW! Thank you so much for such a kind 5 star review!!

November 19, 2020

October 9, 2020

Christopher Mcdevitt

All staff was great one of the fastest purchases ive made! No joke its a great place very pleased with the service there!!

Response from owner

Thank you kindly Sir!

November 19, 2020

October 8, 2020

Jayson Davis

Excellent communication with friendly staff. I look forward to our next transaction. These guys deserve your consideration!

Response from owner

We appreciate your kind words!

November 19, 2020

September 30, 2020

Kim Cook

My husband and I were camping in Marion the first part of September and, unfortunately, had a problem with our Chevrolet Silverado truck. We were referred to Jim Cook Chevrolet and we cannot say enough about the excellent staff and service that we received that day (9-9-2020). Our problem was a bit worse than first anticipated, but the service staff and receptionists all stayed an extra hour after closing to accommodate us since we had no family or friends to come pick us up and bring us back the following morning once the job was complete. We definitely would go back to Jim Cook’s at any time we are in the Marion, NC area if we are having vehicle issues.... they were amazing!!!

Response from owner

You & your 5 star review are amazing!! Thank YOU!!

November 19, 2020

September 28, 2020

Graham Barstow

it was best experience of any dealership been at

September 27, 2020

Kevin Condrey

Jim Cook Chevrolet service team diagnosed a factory flaw that had been hidden for years. Amazing job well done. The car runs the best it ever has. Special thanks to Rod for the meticulous and thorough job. I really appreciate the care and courteous experience i had.

September 26, 2020

April Webb

Really great people and a great place to have work done!

September 25, 2020

Marsh Dark

Friendly people, quick service.

September 11, 2020

Lori Biddix

Amy R. was very helpful and patient with me. She worked with me and let me drive multiple cars to see which one I liked best. She would email or call to give me updates on the cars and went above and beyond to help.

Response from owner

Thanks!

September 14, 2020

September 8, 2020

Derrick Lytle

No written review

September 7, 2020

Karen Hollifield

Loved the friendly service from Lea Hall, Chris And Jeremy.

Response from owner

Thanks!

September 14, 2020

September 4, 2020

Ruby Wilson

No written review

Response from owner

While we may not know what we did so well the 5 stars says you were happy and that makes us happy as well. Thanks!

November 19, 2020

August 28, 2020

Jaun Smith

I found the staff at Jim Cook Chevrolet to be very helpful in helping me select the right vehicle for my needs. Everyone that I dealt with during the process of purchasing my new vehicle was professional and friendly.

Response from owner

Thanks so much!

September 14, 2020

August 27, 2020

Michael Huntsinger

Chris Lewis and Jeremy worked for several seeks to find a truck that met what I was looking for. Definitely do business there in the future.

Response from owner

Thank You!

September 14, 2020

August 21, 2020

Richard Lerch

Friendly staff and great service

Response from owner

Thanks so much!

November 19, 2020

August 20, 2020

Margaret Jackson

They were prompt and quick. I didn't stay long and the girl in the shop is very friendly

Response from owner

Thanks for the nice words, we're glad you enjoyed your visit.

November 19, 2020

August 12, 2020

Ralph Greene

Excellent support, they do everything they can to satisfy their customers.

Response from owner

Thanks so much Ralph!

November 19, 2020

July 31, 2020

Johnny Hollifield

The ladies in the maintenance shop were very helpful in getting my car to the right person and getting it fixed . Also they were able to assist in getting me a courtesy ride while I waited for my car. The technician done a great job and explained all work afterwards.

Response from owner

Thanks Johnny! The ROCKSTARS we have in our service department are Cynthia & Chandra and they are pretty awesome in our eyes as well! Thanks for your kind words!

November 19, 2020

July 18, 2020

Tim Buchanan

I picked my car up from the service department on 7/ 17 on a recall. l am so impressed with the quality and professional experience of the service department. they are super nice and very helpful. very nice experience

Response from owner

Thanks so much!

July 29, 2020

June 9, 2020

Betty Ann Kerley Watson

Sam Mealhouse and Allen Pruett are the best businessmen I have ever had the privilege of dealing with. From the first phone conversation to the signing of the papers very professional, curtious and friendly . Believe m.j e I have dealt with a lot if car salesmen in my life and they take the gold.so respectful . Never pushy. No pressure. They provide useful information then allow you the time to make a decision. Thank you both for being there on 6/ 8 we bought a Colorado truck and surprized my son for father's day. It was an awesome experience.

May 25, 2020

Christopher Freeman

No written review

April 27, 2020

Sa MKincy

No written review

March 22, 2020

B H

No written review

March 2, 2020

Jesse Grindstaff

Excellent customer service and very friendly people

March 1, 2020

Steve Bush

No written review

February 14, 2020

Kacie Young

My husband and I purchased a new Camaro yesterday! Great sales experience. Our salesman Sam was fun and laid-back. Lea, Jeremy, and Sam were so kind and helpful! We never felt pressured and we are so happy with our new car!!

February 9, 2020

Susan H

Only place we will buy a Chevrolet or GMC from!

January 22, 2020

Joseph Potter

No written review

January 10, 2020

Carrie Barlowe

I got an email about service needed and was about to schedule online which was nice. When my car needed a part that wouldn't be in until hours later, they had someone who worked there drive me home so I didn't need to wait there. He offered to pick me up later when the work was done also. He and everyone there was very friendly.

November 9, 2019

kim arney

If you need service or a vehicle....give them a try!

November 6, 2019

bryan troutman

My family and I were in a head on car accident a few days ago, the Buick we had bought from here took a major accident and we all walked away with minor injuries. We immediately went back and within 24 hours left the dealership with a new vehicle. They helped with the insurance and gave us step by step instructions on how to move forward. We can’t thank them enough!

October 21, 2019

J F

100% Positive Experience!! Purchased from 750 Miles Away. NO Sales Pitch! Just Good Business and Best Price out the box... NO GAMES! Extremely Quick in responding with Availability, Features, Price, and Financing. This service continued after the Sale. THANKS Jeremy, Amy, Lea, Derrick and Mr. Phil!

September 17, 2019

joshua vaughan

Best place for all your vehicle needs and really good when your in the market for a new or preowned vehicle

September 4, 2019

Raphael Dittman

I won't go to another Chevrolet dealership ever! Great people and very accommodating!

August 21, 2019

Jeff Mosley

Great friendly service!!

August 4, 2019

Hank Newson

See Jim Corbet. He's the man

July 12, 2019

Damian Allen

The service dept is by far my favorite of all the Chevrolet service departments around. Very friendly and try their best to get to you as soon as they can. If I have to have anything done to my car this is where I go!

June 19, 2019

Jim Rogers

Went to get some advice on my truck they told me what was wrong with it I repaired it saved a lot of money.

June 12, 2019

Byrds Auto Sales

Great local place to deal with. Service department is fast and friendly. We just got a great deal on a new truck too! Thanks for being an asset to our community.

May 1, 2019

Oilymomma

No written review

April 22, 2019

UR2BaBiker2

I had service work done on my truck for rusty brake lines and now it stops as good as it goes.