All reviews

Matt Moody

What a great experience. Tianna was very accommodating, understanding and honest. Lea was a pleasure to get to know on our drive. I loved the ride from the airport, breakfast and wash bucket for my new truck. Jeremy made sure to answer my questions about pricing. Keep up the good work everyone!

Abby Honeycutt

Some of the nicest people I have ever done business with!! Best dealership around!

Steve Lambert

A great delivery experience from beginning to end. The car was washed three times as pollen kept getting on it as they waited on my arrival. This is my fourth GM product from this dealer, and I'm certain there will be more!

Jeff Hardin

Awesome dealership to work with. Purchased from out of town and the transaction went flawlessly. Thanks Gary for your help!

Sherry Vines

Very kind and doesn't hesitate to make things correct!

Lisa Cornett

I was very happy with the customer service. I had a friend recommend this dealership and I have since recommended to a coworker. From the finance officer to the salesman to the owner excellent dealership. Special thanks to amy

Krinn Evans

Lea Hall and all the staff at Jim Cook Chevrolet went above and beyond in finding and selling to me my Chevy Bolt. The list of have to's was long but they managed to fill every one of them. I will be shopping her again. I highly recommend this dealership.

Christopher Melvin (Chris)

Really happy with my experience with their service department. I'll be back.

Bradley Reece

Flawless

Robert Honeycutt

Wonderful lady at the service desk. Very helpful and professional.

Rickey Thomas

Great People.

Robert Dodd

Lea Hall and my Salesman Chris were top notch professionals and very friendly. Made my purchase seamless. I will recommend them to my friends.

Stacy Turner

Courteous, honest, and fair. Awesome mechanics, thank you.

Catherine Thomas

Great service...thanks.

Tracy Bailey

Staff courteous and friendly. Work completed within a reasonable amount of time. Very pleased!

James Pearce

The Jim Cook Team is Awesome!

Chad Jacobs

The sales woman Amy was very helpful I was able to everything except sign papers online car was ready for pick up in less than 4 hours highly recommend this dealership if you're looking for a new or pre-owned vehicle!

Michael Gossett

TYLER IS THE MAN !!!!!

Ken Moore

Fast oil change

Al chubb

Good dealership. Service performed on time and taking a reasonable amount of time. Good people.

Charlie Lang

Took me in at my appt time and got me back out with my problem fixed.

Phillip Simmons

Fast and hassle free

Paul Laws

Just bought a new 2021 Silverado 2500 HD. The whole buying process could not have gone any easier. I usually deal with Bill Gatton of Bristol, TN but, not anymore. The good people at Jim Cook Chevrolet, namely Leah and Allen made the difference! The whole process was extremely transparent and as other people have said, honest with no surprises. Leah had everything ready and when it came time to sign the Financials, Allen had us a better rate than originally quoted, from 3.29% to 1.79% for 72 months!!! So, if ya want that new 2500 HD like I did, go with Leah and Allen of Jim Cook Chevrolet in Marion, N.C.

Wanda Brown Reynolds

Best experience I ever had buying a car! Helpful. Patience. Friendly. Honest. Got a great deal, too! Would highly recommend.

Duane Stockton

With the world as it is there still doing the best they can.

Jimmy Allison

Great place and friendly service

Chelsea Seymore

Service was personal, quick, and efficient

Stephen Teague

everybody I met in this dealership was super friendly and very courteous

ashram pendragon

So far they seem like a great car dealership

Stephanie Hendricks

Sam Mealhouse made me feel like I was in control of what I wanted and didn’t pressure me into anything I wasn’t looking for, I’ve been to other dealerships and I’ve never liked how they made me feel. This was total different experience.

Jessi Huskins

Great customer service and fast!

Rob Nicolai

Both Sam & Lee were an absolute pleasure to work with! Very knowledgeable, helpful, & patient!

Frankie Milliken

i had my GMC serviced, staff was very polite and friendly.

Taylor Franklin

Gary and Lea were wonderful to work with and made the process painless and easy

Robert Plemmons

No written review

Phil Robinson

Quick service on my truck thanks!! Phil Robinson.

Karen Kelley

Very kind and accommodating

William Milner II

It was probably the easiest car/ truck buying experience that I have ever had. Initial test drive was courteous and low pressure. I negotiated price mainly over the phone, and Jim Cook held to our agreed upon offer; no surprises. The staff was incredible friendly in a very authentic way. This place truly has a family feel. Getting approved for financing, setting up my insurance coverage on the new truck, and signing all of the paperwork with finance took only about an hour-and-a-half, which is pretty remarkable in my experience. I received a great deal on my new truck and an experience that didn’t leave my head spinning. The included 10yr/ 100,000 mile Powertrain warranty was icing on the cake. A big thanks to everyone over at Jim Cook! W.M.

bluehelix74

Excellent buying experience

Chris Wilson

No written review

Ricky Farmer

I had gone to 3 different car dealers in about a two week time span. The first car lot had a person on there own to sell cars way to early. She could not answer over half of my questions. 2nd lot I had been on the lot more than a half hour. I never did see a sales person other than watching them walk around inside the building. These folks at Cooks walked their whole lot with me and the young girl new her product. She was very polite and didn’t over reach into what I was after. A person that tries to up sell a car is only looking out for themselves and not the buyer. Once inside the store the whole staff made you feel like you are a part of them.

Glenn Palome

Great service as always! Treated like family.

David London

Great people and a great buying experience.

Lèe Faust

Very good experience. Amy and Lea were attentive and made sure everything was right.

Jeremy Clark

Jeremy and staff were amazing! Treated us really good on price and were extremely helpful. Will definitely go back for all our future automobile needs!

Brandon Massengill

Very friendly staff, helpful and knowledgeable about the vehicles. Excellent experience overall!

Misty Morris

Great Experience! This is our second purchase with Sam Mealhouse and the crew from Jim Cook Chevrolet. Thank you for all your hard work and days of looking for our perfect Yukon XL and Sierra SLT. Merry Christmas from the Morris Family.

greg burleson

Great

Jeff Addison

No written review

Trivettes Trucking

Awesome painless experience. Friendly knowledgeable staff. Sam is a great salesman. Not pushy answered all my questions. Great personality and easy to talk with.