Staff & Professionalism

Luke Stamey

Great experience, super friendly staff.

Travis Martin

Great place to do business! Nothing high pressure! Evan and Allen were very helpful! Love the nostalgic look of their dealership as well. Great transaction and highly recommended!

Ariana Camby

Parts and service are great here! Very respectful, kind, and genuinely nice people! I trust taking my vehicle here, and I wouldn’t take it anywhere else. Landon, Casey, Chris, and Caleb are all super fantastic guys to deal with as well.

James Roper

Very hateful and very unpolite and very bad communication on this car lot

cari richardson

Mark and Josh were truly amazing! I recently drove almost 3 hours to their dealership to purchase a vehicle, and they had everything ready and waiting for me when I got there! The entire staff were nothing but warm and welcoming! I did not feel like I was buying from complete strangers; I felt like I was buying from people that I had known my entire life. HIGHLY recommend this dealership and everyone there!

Chris Sears

Evan and Allen are top shelf!

Hank Holmes

The service department is always thorough and I feel confident taking my Chevy truck to them for simple oil changes or more difficult repairs. Thank you Mike and Cynthia for making it happen!

Donna Arnold

Everyone was very knowledgeable and polite.

Lisa Edwards

Great service and friendly staff! Thank you!

kEITH HYDER

Jim Cook is an excellent dealership. Ian, Mark, and Jeremy made this the best car buying experience I have ever had. I highly recommend them if you are in the market for a new vehicle.

Travis Silver

Personable staff and quick in and out with appointment.

Debra Melton

Staff was personal and professional, i was respected by each member I dealt with.

Km Thies

Salesman Josh was particularly helpful, knowledgeable, kind, and patient. The entire staff at Jim Cook were some of the best and accommodating salespeople I have ever worked with. Highly reccommend.

Alfredo Zayas

Jeremy Davis and Lea Hall exceptional management team. They are the upmost Professionals. Gary McNeely and Chris Lewis product knowledge specialists. There is just a good feeling about this Dealership.

Ashley Lambert

We were very pleased with our experience and all the help Ian provided with helping us find the right Silverado! Allen was also wonderful!

Ronnie Moore

Friendly & Courtesy staff!!🙂

Lorene Farr

Gary McNeely and Allen Pruett were nice and informative and patient with my questions.

Teresa Johnson

This was the best experience we have had with any car dealership! Staff were friendly and patient with our 5 year old! Definitely will buy from them when we need a new car next!! Doesn’t get better then this!!!

roadrunnerz Band

Cynthia is the bomb!

Mister NoOne

I cant say enough good things about this dealership or the staff. Ian was very upfront and no pressure, and Allan made the financing of my new vehicle seamless. I will definitely be buying my next vehicle from here as well.

Kirby Denton

Fantastic experience with Gary and everyone involved. Would highly recommend.

Dalton B

I had never bought a vehicle from a dealership before, and I am so glad that my first dealership experience was with Jim Cook Chevrolet. I cannot say enough about the genuineness of the salesman, the finance manager, as well as the general manager. I never felt like I was being sold anything, but that I was being dealt with as a person. I understand that business is business; however, I was struck with the humanity with which these fine folks conduct their business, from working with me to get me the payment I wanted, to ensuring I had the best interest rate I could possibly get. Thanks, guys! If you are in the market for a new vehicle, I strongly encourage you to stop by Jim Cook's and see what these guys can do for you, too.

William Archer

Great, if they didn't know the answer to something they could find out who did know, and friendly. Very easy to work with.

S R

The team is a group of hardworking individuals but more than that they’re down to Earth people. Very helpful and kind people to work with. You can’t ask for better than these guys. Definitely recommending them to friends and family. Thank you Ian, Gary, and Jeremy! Thank you Jim Cook Chevrolet!

Colton Marie Jones

I wanna tell yaul If you’re wanting to car shop this is the place to go. I don’t think I’ve ever had an easier and nicer experience when buying a vehicle before. We bought a 2024 Chevrolet Silverado 2500 and worked with Ian. He was professional, knowledgeable, and didn’t push us into the deal like most salesmen. A huge shoutout to Al as well, he was great in assisting us to. The sales manager Jeremy was so helpful with getting us in the truck of our dreams. We are absolutely over the moon about our new truck. Thank you Ian, Al, and Jeremy !

Gary Mcneely

Very professional and great service

lonny payne

Very friendly staff and very helpful service

Stephanie Pritchard

Chris, Jeremy, and Allen were all so helpful in helping me purchase my Equinox. Compared to past purchases at other places, they really made this an easy and enjoyable experience! Honest and dependable, what a great team!

Lee Faust

Very nice staff.

C. L. Jackson

excellent staff do a great job

FisherMobile Home Park

Staff was very professional. Work was completed in a timely manner, they answered any questions that I had. Very pleased.

Bre B

I enjoyed purchasing a new vehicle from Jim Cook Chevrolet. The staff made the entire process enjoyable and easy. Chris my salesman, was great as well as the manager Jeremy. I would recommend buying a car from here!

Scott Revis

It was like a commercial! Gary, Gary, and Allen were unbelievable! It was the best experience buying a car that I have ever had! We finished up about an hour after the dealership closed and Gary sat in the my new truck and programmed everything for me! Best service that I have ever had!

mark curran

it was very professional and pleasent....very friendly staff... i was acutally happy when i left there....its was a great palce to do business...i drove from asheville to visit the dealership ( about 1 hour)

John O

Here’s the deal, near or far, do yourself a favor and consider Jim Cook. As a McDowell resident, I deal with them 100%. Service, I call Landon and Cynthia. Sales, ask for Jeremy and Al. Above all, Erin is top notch with any questions you might have. I trust multiple cars to their care. We are blessed that they are local and and believe in service after the sale.

Tiffany Bush

Great experience, very professional

Jesse Paxton

Staff was very good.

kyle greer

As someone who used to work there I can honestly and true fully tell you that this is hands down the best dealership in town! Starting with sales you have Lee, Jeremy, hunter, Al and can’t forget Gary, who are literally the best sales people I’ve ever met they are always on top of everything making sure there customers are happy and have what they need. Then you have service, Cynthia is a very great person who is always on top of everything in the service department, moving on to the parts department you have Casey and Tyler, great guys friendly and definitely on top of everything! Can’t forget the man himself Landon the service manager really great guy always staying busy and making sure everything is up to par. Can’t forget Harvey the alignment man who in my personal opinion is the best alignment man in this town, he knows his stuff and is very good at his job.I always recommend my friends and family to come here because they have service that is unmatched by anyone else. Keep up the good work guys!!

Landon Miller

I dealt with salesman Hunter, Manager Jeremy, and finance Allen. All three were welcoming, professional, and made the experience great. I would definitely recommend this dealership to others looking others looking for a vehicle.

Kathy D Harris

Wonderful staff an fast service

Chris Linson

Very courteous, timely and professional

Brett Paduch

Jeremy, Hunter, and Allen are consummate professionals. It’s so refreshing to do business with down-to-earth, sincere, and transparent people. I can’t say enough great things about my vehicle buying experience at Jim Cook Chevrolet. The owner of this dealership is very fortunate to have such a great team in place. You can’t help but want to make your next vehicle purchase with them.

Patti Holda

Very quick and speedy service. Efficient, courteous staff who are not just business-like, but friendly and neighborly. I always like my community dealership!

Christopher Dean

My mechanic shop frequently uses the parts department at Jim Cook. Casey and Tyler are excellent and extremely dedicated

Kathryn Hollifield

Extremely Professional

Carma Burleson

We absolutely loved our experience with the staff, very friendly and professional. Would recommend this dealership to anyone.

Joshua Whitaker

Gary was super helpful throughout the entire process. I knew going in to the buying process that 2021 trucks were hard to come by, and it just worked out that they got some in right before I showed up. Definitely recommend shopping from a small town dealer and if you use Jim Cook, I highly recommend asking for Gary. Will definitely buy from them again in the future if I have a chance.

Tyla Devore

I always love working with them. Especially, Sam.

Tracy Bailey

Staff courteous and friendly. Work completed within a reasonable amount of time. Very pleased!

Michael Gossett

TYLER IS THE MAN !!!!!

Stephen Teague

everybody I met in this dealership was super friendly and very courteous

Taylor Franklin

Gary and Lea were wonderful to work with and made the process painless and easy

Brandon Massengill

Very friendly staff, helpful and knowledgeable about the vehicles. Excellent experience overall!

Trivettes Trucking

Awesome painless experience. Friendly knowledgeable staff. Sam is a great salesman. Not pushy answered all my questions. Great personality and easy to talk with.

Beth Smith

I love working with everyone at Jim Cook. Everyone is so nice and helpful and a pleasure to work with. I have bought my last 4 cars there and would never consider going anywhere else. TY Chris Lewis, Jeremy and Lee ya'll are awesome 💜💜💜💜💜

Sandra Luther

Great service and friendly staff!

Christopher Mcdevitt

All staff was great one of the fastest purchases ive made! No joke its a great place very pleased with the service there!!

Karen Hollifield

Loved the friendly service from Lea Hall, Chris And Jeremy.

Jaun Smith

I found the staff at Jim Cook Chevrolet to be very helpful in helping me select the right vehicle for my needs. Everyone that I dealt with during the process of purchasing my new vehicle was professional and friendly.

Margaret Jackson

They were prompt and quick. I didn't stay long and the girl in the shop is very friendly

Carrie Barlowe

I got an email about service needed and was about to schedule online which was nice. When my car needed a part that wouldn't be in until hours later, they had someone who worked there drive me home so I didn't need to wait there. He offered to pick me up later when the work was done also. He and everyone there was very friendly.

Christal Padgett

So friendly and helpful. Ask for Chris, he is such a sweetheart

Joyce Cole

Always a great team

Kylie Clark

Excellent service! The whole sales team went out of their way to make my purchase easy. Joseph was very knowledgeable about the features of the car, which simplified my decision. I would definitely recommend Jim Cook Chevrolet to my friends and family.

Ayodeji Oladosu

Great staffs