All reviews

Kristopher Johnson

Awesome

Tommy Cara Truitt

Great Dealer that offered a solution to my needs. Will definitely recommend to everyone I know. Thank you again guys!

Cathy O'Brien

We purchased our new Chevy Equinox EV yesterday from Courtney King at Jim Cook and are very happy with our experience. Courtney was professional and friendly, answered all our many questions, and was patient with us throughout the process. Allen Pruett, the financial manager, was also great to work with. Our Equinox EV is a beautiful car with lots of functionality, a competitive electric range, and an intuitive computer interface. Very excited to have purchased it and we recommend Jim Cook Chevrolet.

Nalaine Bersia

Appointment was easy to make, service was quick and easy.

Arietta

It is very exciting to work with a car dealership whose employees care so much about their customers. Your sales team of Amy and Lea were amazing. They showed a great deal of care and respect for what I was looking for, the hours I was available, and budget. As a matter of fact, I had conversations with a different dealership, thinking the price at yours would be out of range for me....but because of Amy and Lea’s quick responses and overall personable approach, I discontinued those conversations and went to Jim Cook instead. I ended up purchasing a 2020 Chevrolet Spark ACTIV. Along with the great experience and efficiency in completing the transaction, I know Amy and Lea are going to follow up to ensure satisfaction. My experience at Jim Cook is by far the best car buying experience I have had. Rest assured that when I decide to purchase again, I will be heading your direction.

Jeff Hebestreit

They made the process easy and painless. They offered more for my unique trade than anyone else, honored another dealers discounts and even delivered the vehicle to me. Class act!

John Tolley

Great people and service. They are always willing to help you out. Stephen the service manager is one of a kind. I had issues with a leaf spring on a new AT4. After my initial visit and the tech finding out there was an issue. GM said no fix for it as of now. After calling and talking with Stephen he said they would replace that leaf spring on their cost if GM did not want to pay for it. I’m saying this because this is going above and beyond for the customer. This is what makes Jim Cooke such an awesome place. They actually put the customer first before anything else. If you want honest, upfront and professional people then deal with Jim Cooke.

Debby Garnier

Good people and good customer service. Gary was awesome to work with.

Michael Morrissette

We are on vacation and our truck broke down, we’re also pulling our fifth wheel! We were towed to dealership and was treated with nothing but kindness and concern. They worked very hard to fix the problem, in the meantime we found a truck we really liked and we purchased it. Thanks to Cynthia, Gary, Landon, Allen and everyone at the dealership we are now in Virginia enjoying our visit with our grandchildren! We can’t thank you all enough!

A. W.

We purchased a new truck. Josh was our sales person. We appreciated the no pressure sale and negotiations. Everyone at the dealership was fair, knowledgeable, and kind. We highly recommend Iim Cook Chevrolet.

A Dean

No written review

Kathy

No written review

Diana Epps

Absolutely the most pleasurable shopping and buying experience ever! Great people to deal with.

Alfredo Zayas

Jeremy Davis and Lea Hall exceptional management team. They are the upmost Professionals. Gary McNeely and Chris Lewis product knowledge specialists. There is just a good feeling about this Dealership.

dakota plummer

Out of every single dealership experience I have ever had across several states and years this one has been the best by far. To say they went above and beyond would be an understatement of gargantuan proportions. The staff, Mr. Pruett in particular, were so helpful and were able to assist us with the vehicle issue we experienced even though we arrived close to closing time. The vehicle we got acquainted with was perfectly clean, and seemed to be in great condition mechanically. I cannot accurately put into words how great an experience this was, they literally made us feel like family they hadn't seen in a while and were overjoyed to help us out. If anyone is looking for a pleasant dealership experience look no further, even if you need to make a bit of a drive! Well worth the time to visit for sure, the kids loved the little play area they have set up while the adults talk business as well!

Ashley Lambert

We were very pleased with our experience and all the help Ian provided with helping us find the right Silverado! Allen was also wonderful!

Ronnie Moore

Friendly & Courtesy staff!!🙂

David Petrey

Fast and complete .

Lorene Farr

Gary McNeely and Allen Pruett were nice and informative and patient with my questions.

Dog Mom

They are awesome! We where on vacation and needed a new car due to some unforseen circumstances. They weren't pushy and Courtney went above and beyond to make sure we got everything we needed for our ride.

Teresa Johnson

This was the best experience we have had with any car dealership! Staff were friendly and patient with our 5 year old! Definitely will buy from them when we need a new car next!! Doesn’t get better then this!!!

Adam Edwards

The whole experience was excellent all around. Couldn’t have asked for better service or professionalism. I look forward to working with Jim Cook Chevrolet again!

roadrunnerz Band

Cynthia is the bomb!

Ann Heard

Taken care of in a timely manner. I am learly of the place, though, since my last visit was a nightmare. I only went there because I purchased the tires there. Had I not purchased them there, I would have gone elsewhere.

Steven Arrowood

Great Experience as always! I have always depended on Jim Cook Chevrolet for my new truck needs! I appreciate their openness and honestly!

Ashleigh Hudson

Great buying experience from start to finish. Ian and team were fantastic and honest.

Mister NoOne

I cant say enough good things about this dealership or the staff. Ian was very upfront and no pressure, and Allan made the financing of my new vehicle seamless. I will definitely be buying my next vehicle from here as well.

Wayne McCauley

Friendly and knowledgeable is how I would describe those folks. Kept me updated on their progress.

Jackie D.

Have only gone here for DEF Fluid for our Silverado, but based on Customer Service with Landon, Chris and Casey, this is our new Maintenance venue. Everett better step up their game.

Janie

No written review

Ryan Whitaker

I love dealing with the service team here, they take great pride in their work. I would recommend them to anyone. Fast, reasonable and efficient.

Wendy

Everyone has been the absolute best to work with. All my needs and wants were met without question. It was a wonderful experience and everyone was so helpful, and courteous. Steve is one of the best and has a great team.

Jimmy Moody

Service was as always great

Marie Rickman

Your service team makes it very easy to be a happy customer.

Traveling Fleur

No written review

Christy Hensley

The dealership worked with us to find the best vehicle for our family. They were very professional and answered all the questions we had. Overall, a great experience! Shoutout to both Seth and Allen for their help in making it happen!

Tony Langley

No written review

Annette Bigelow

I was so undecided, they were very understanding. I was treated very nice. I have bought vehicle from this dealership before... As we went back and forth for price and trade in I was pleased that they did hear me. At the end I purchased a Trak.. So far I love it..like the color , like how it handles, over all.. I did compare engines with my sweet little Sonic..Sonic has 1.8L and Trax 1.2L.. wonder if that will make a difference?.. That little Sonic leaves people in the dust at a traffic lights.. really a wonderful little car.. I experienced a deal that I could manaage, that is a good feeling.

Kirby Denton

Fantastic experience with Gary and everyone involved. Would highly recommend.

Melinda Parker

I was very pleased!! Great dealership to work with!!

Kimberly Sollman

The service advisor is always helpful, kind, and prompt. He keeps you up to date on repairs and anything that is needed.

Edgard Prado

The sales representative, was very quick and effective during the negotiations. The entire team wait for me to close the deal as I was 60 miles away.

David Sparks

No written review

Thomas Davis

everything went smooth

JASON LOCKE

Exceptional customer service!

Tabetha Childress

Great salesman Gary McNeely and Jeremy Davis. Both very professional and wanting to help me find and get a car that I was wanting. Very pleased!!!

Hunter Rogers

Had some car trouble on our way back to WNC. Stopped to have them take a look at what was going on. Super friendly staff and they were really transparent about what was exactly wrong with our Buick. Wouldn't have wanted help from anywhere else! Again, we were super thankful for how helpful everyone was here!

Chuck Mccurry

No written review

Dalton B

I had never bought a vehicle from a dealership before, and I am so glad that my first dealership experience was with Jim Cook Chevrolet. I cannot say enough about the genuineness of the salesman, the finance manager, as well as the general manager. I never felt like I was being sold anything, but that I was being dealt with as a person. I understand that business is business; however, I was struck with the humanity with which these fine folks conduct their business, from working with me to get me the payment I wanted, to ensuring I had the best interest rate I could possibly get. Thanks, guys! If you are in the market for a new vehicle, I strongly encourage you to stop by Jim Cook's and see what these guys can do for you, too.

GWEN WALKER

GREAT SALESMAN, GARY MCNEELY. THIS IS THE 5TH VEHICLE MY HUSBAND AND I HAVE BOUGHT AT JIM COOK CHEVROLET. WOULD NOT GO ANYWHERE ELSE!!