Repeat Customer & Loyalty

Casey Camby

The best dealership! Very friendly, fast and accurate service. I won’t take my truck anywhere else.

Corey MacKinnon

I love working with Jim Cook Chevrolet and Jeremy Davis. I have known him for years and happy to use my hometown dealership when I can.

Clear Creek Golf Carts LLC

Excellect service as always from this dealership!!

Chris Morrow

Everyone was very nice and professional in my experience. I would definitely recommend Jim Cook Chevrolet to anyone looking for a new or used vehicle.

Chris Melvin

This dealership always takes care of me and my Camaro. I don’t take it anywhere else.

Proud Mom

Back in 2017 I went there looking for a car. I wish I knew the salesman's name. He probably doesn't work there anymore. But I was worried about being misled. I'd been a single mom for a very long time and I was worried about being sold a bad car. There was a green car I was looking at and the salesman told me that I didn't want that car. He told me it had problems with it that had to be fixed and that they got it in not that long ago. He then walked me over to this white 2011 Kia forte. It had 86,000 miles on it at the time. We went for a test drive. I didn't know much about cars except that every car I've ever had before that one broke down and left me stranded. I have just had a lot of bad experiences. I know he knew I was worried. Finally he told me "If I sold bad cars, I wouldn't make any money". So I trusted him and I bought the Kia for $8,000 cash. Its now 2025. My car... My 2011 Kia forte... has over 207,000 mi on it. Aside from 2 coils, a tune-up, my brakes/rotors being changed out a few times and the battery needing to be replaced twice, I have not had any problems with my car until very recently. After 9 years and 207,000 mi, the transmission is just now starting to go. I bought that car from Jim Cook Chevrolet when my daughter was 9 years old and in the fourth grade. She's now a grown woman and in college. She learned how to drive in that car. My daughter ran over a dead deer in that car, and the car sits only 6 in from the ground. That car has been wrecked a few times and repaired. The last time it was hit it was totaled while my daughter was driving it- It was not her fault, someone hit her. But even then, it protected her and she still drove away in it. Today my Kia has been sitting outside in the cold for 3 weeks without being started. One of the tires has started to go flat. I went out there today and turn the key and it started right up without hesitation. That Kia is the best car I've ever had. I don't know who that salesman was, but he was the most honest car salesman I've ever met. He sold me a GOOD car. If the salesman I worked with is any representation of this dealership, this is absolutely the place to go. Honest, straightforward, and focused on doing right by the customer.

Steve Bersia

Everyone was very helpful and had one goal, customer service. Hard to find a dealership like this one anywhere. Great job, extremely happy. Third car I have purchased from Jim Cook. Excellent service as always, ready as promised.

Sean Cox

Great experience that could only be improved by reducing the amount of "car dealer" conversation that has to be negotiated before the actual negotiations can begin. Sadly, this is just the price of admission I think. After spending the last 32 years in the car business, you would think I would be immune but, alas, it is what it is. That said, the care that the team at Jim Cook showed during the rest of the purchase process was great. We were able to come to numbers fairly quickly and I drove away with a deal that I am satisfied with. When my lease is up, I'll be contacting this dealership again should I be looking for another GM vehicle.

Robert Turbyfill

Awesome service and sales department. I live 300 miles away but buy my GM cars from Jim Cook. I also service when I am back in the area. They never disappoint.

Ashley Nichols

This was our second purchase within a week and both times we had excellent experiences. The whole process was smooth and required little from me but patience. They understood I had worked all night and made sure I was comfortable. When it came time to purchase and finalize everything the team there made sure I had no questions. Both purchases have been very straightforward with no hidden surprises. My husband and I both agree that our future GMC purchases and services will be with Jim Cook Chevrolet-GMC.

Gina Anderson

Jim Cook is the best Chevy dealership in western NC!!!

Steven Arrowood

Great Experience as always! I have always depended on Jim Cook Chevrolet for my new truck needs! I appreciate their openness and honestly!

GWEN WALKER

GREAT SALESMAN, GARY MCNEELY. THIS IS THE 5TH VEHICLE MY HUSBAND AND I HAVE BOUGHT AT JIM COOK CHEVROLET. WOULD NOT GO ANYWHERE ELSE!!

Leona Finch

If you need a great car or truck this is the place to go great service great people my second car I have bought from them

S R

The team is a group of hardworking individuals but more than that they’re down to Earth people. Very helpful and kind people to work with. You can’t ask for better than these guys. Definitely recommending them to friends and family. Thank you Ian, Gary, and Jeremy! Thank you Jim Cook Chevrolet!

richard cooper

Very friendly, professional, and extremely helpful. I travel over an hour to get there so they can take care of my car.

john bailey

Been trading with Jim Cook chevrolet for 25 years and still going back

Cecelia Smith

I brought my car here to fix because businesses in this town aren't good with trouble shooting what's wrong with your axels and why your car is going through rotors and shakes. My car now drives better than it did when I bought it. it was worth the money I spent to get it fixed considering what I put into my car at the other places. Marion tire, did not put a bolt back in my brake caliber and there is no way it could fall out because of how it is placed against the rotor and it messed my brand new rotor up. My husband called and told them about it and he was told that they couldn't prove it was their mistake, like it could come out on its own, not!!...Ummm that's why I'm bringing my car to Jim Cook for now on.

Ron Stafford

First honest GM dealer I have experienced!! I will always use them.

John O

Here’s the deal, near or far, do yourself a favor and consider Jim Cook. As a McDowell resident, I deal with them 100%. Service, I call Landon and Cynthia. Sales, ask for Jeremy and Al. Above all, Erin is top notch with any questions you might have. I trust multiple cars to their care. We are blessed that they are local and and believe in service after the sale.

Robert Carver

I have been around this business a long time, you won't find a better guy to work with than Jeremy Davis. Easy to deal with and no games, hard to find in a new car store this day in age. I have bought 4 vehicles from him and I will continue to bring my business here.

Terri Johnson

Jim Cook has been an amazingly great partner for my car purchases.

Joel Hobby

Always great service. They look after me. Will continue to buy trucks.

randy allen

The guy was awesome he worked us in as soon as he could which was really fast ,because some how our appointment hadn't made it in the system and i was gonna have to reschedule ,Great group of people there have dealt with them since 2012

Steve Lambert

A great delivery experience from beginning to end. The car was washed three times as pollen kept getting on it as they waited on my arrival. This is my fourth GM product from this dealer, and I'm certain there will be more!

Misty Morris

Great Experience! This is our second purchase with Sam Mealhouse and the crew from Jim Cook Chevrolet. Thank you for all your hard work and days of looking for our perfect Yukon XL and Sierra SLT. Merry Christmas from the Morris Family.

Beth Smith

I love working with everyone at Jim Cook. Everyone is so nice and helpful and a pleasure to work with. I have bought my last 4 cars there and would never consider going anywhere else. TY Chris Lewis, Jeremy and Lee ya'll are awesome 💜💜💜💜💜

RUSTY Garland

We have been in Marion, NC for 17 months. I have a company truck and a Duramax Silverado that Jim Cooks team has serviced for us the entire time, as needed. We find the team here to be the most Friendly and Professional people to associate with as we have ever known as we use only GM service for both vehicles. They Always perform the services asked for , if service is not needed at the time , you will be informed as to not pay the extra cost. They remember our names and treat us as friends they have always known. We also purchased and had a “Roll -N- Loc” bed cover installed there and are very satisfied with price and installation. We would “highly” recommend this team for all your GM needs when in the area. Thanks Jim Cook Chevrolet!

Susan H

Only place we will buy a Chevrolet or GMC from!

Damian Allen

The service dept is by far my favorite of all the Chevrolet service departments around. Very friendly and try their best to get to you as soon as they can. If I have to have anything done to my car this is where I go!

Langstaff Angela

I get extremely emotional when I think of how Jim Cook Chevrolet Buick takes care of their Customers. I have been a customer with Jim Cook for nearly 9 years. I purchased my Hummer from Jim Cook Used in 2009. When I have issues with my vehicle they go up and above to get my vehicle in and worked on and they would get you put in a loaner car. When I call and tell them that I really need to get my vehicle in and they are booked they go up and above to get it fitted into their scheduling as well as mine. I am a strong supportive of this dealership and I stand behind them as they provide customer Service to their customers. Cynthia and The Service Team are #1 she has a very strong southern slang but its very comforting and welcoming and just make you want to hug her and squeeze her tight. I just love her. Please trust me when I say just stop on in and see them for yourself, I promise that you will get that Satisfactory Guaranteed. If I was able to give them more star ratings I will I drive about 75 miles to get to Marion and I have no regrets. I have sent several people to Jim Cook and they love them too.

Grant Martin

Brian was an absolute life safer! My daughter and I was traveling for thanksgiving when we had some car trouble, and Brian was there to save the day and get us through the holiday with a loaner! When we buy our next vehicles, even though they are a few hours from us, we will definelty keep them in mind!