Steven Clark
Steven Clark left a 5-star rating without a written review.
Response from owner
July 21, 2022
Other reviews
Tim Buchanan
I picked my car up from the service department on 7/ 17 on a recall. l am so impressed with the quality and professional experience of the service department. they are super nice and very helpful. very nice experience
F Trull
Jim Cook's is a clean facility with a great selection of vehicles. A staff member named Jeremy was so courteous as to reach out to us immediately after a visit we paid where things didn't go for us ( my husband and myself ) as we'd planned. Jeremy spoke with me about what may have happened and extended courtesy on our behalf in order to resolve our issues. He wanted to help us find what we were looking for. I'd say Jim Cook's is an honest and hard-working business who care about their customers and are willing to go beyond the standard level of customer service to provide their best.
Chelsea Seymore
Service was personal, quick, and efficient
DeborahF Webb
I was greeted and asked who I was in very friendly way. She knew I was there to get my heater check. She showed me to the lounge area to wait. My wait was not too bad. I hate to keep saying she, but I cannot remember her name. But she came and told me they were finished in a very pleasant way. I went to the window to pay, and they were very pleasant as well. I am satisfied with the heat that now comes out of my heater when I turn the fan on.