Topic
Routine Maintenance
78.6% positiveAcross 500 reviews of Jim Cook Chevrolet GMC in Marion, NC, routine maintenance appears in 14 reviews (78.6% positive), from 2013-05-13 through 2026-06-17.
Key findings
Routine Maintenance mentioned in 14 of 500 reviews (2.8%)
85.7% of Routine Maintenance reviews are 4 or 5 stars
Average rating in Routine Maintenance reviews: 4.7★
Aspects most discussed in these reviews
Professionalism & Conduct
36%5 mentionsPunctuality & On-Time Service
36%5 mentionsCourtesy & Friendliness
29%4 mentionsTechnical Knowledge & Expertise
21%3 mentionsResponsiveness & Speed
21%3 mentionsScheduling & Booking Ease
14%2 mentions
Reviews mentioning routine maintenance
Wendy Elliott
Cynthia is always so nice and answers any questions I have when I come in for maintenance.
Hank Holmes
The service department is always thorough and I feel confident taking my Chevy truck to them for simple oil changes or more difficult repairs. Thank you Mike and Cynthia for making it happen!
Response from owner
October 21, 2025
Dean Kanipe
I had an oil change, tire rotation and inside air filter replaced. All the work was professionally and expertly done in a timely manner.
Response from owner
August 19, 2022
Valerie Chilcote
Got an oil change without appointment.
Response from owner
October 21, 2025
Preston D.
Service was excellent as usual. Garage crew put on my spare tire quickly so I could get back to work. The replacement tire had to be ordered and arrived way sooner than I expected and was on the very next day.
Response from owner
January 12, 2021
Harold Harless
Scheduled oil change.
Ann Heard
Taken care of in a timely manner. I am learly of the place, though, since my last visit was a nightmare. I only went there because I purchased the tires there. Had I not purchased them there, I would have gone elsewhere.
Ed Manley
My husband brought the car in for an oil change. I wanted to use my rewards to pay for some of it and i couldn't find my member number. They would not look it up! Too busy?!! This aggitated me very much!!
Peter Rutherford
Came in for oil change,next thing you know, windshield is replaced,your customer service goes above and beyond,very nice company and people are fantastic,thank you very much.
Response from owner
December 2, 2022
Jessica Caudle
I had an oil change scheduled, the staff was very polite and respectful. They were very quick with their work but also very detailed with their work. I truly appreciate every employee at Jim-Cook Chevrolet and all their hard work!
Response from owner
July 21, 2022
Ken Moore
Fast oil change
Response from owner
March 19, 2021
Phil Robinson
Quick service on my truck thanks!! Phil Robinson.
Response from owner
January 28, 2021
Brandon Tate
It's a great place to get your car to the tires get it cleaned and everything but I was up there painting
chris burleson
Great service getting my oil changed. Thanks guys.