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Jim Cook Chevrolet GMC

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Topic

Routine Maintenance

78.6% positive

Across 500 reviews of Jim Cook Chevrolet GMC in Marion, NC, routine maintenance appears in 14 reviews (78.6% positive), from 2013-05-13 through 2026-06-17.


Key findings

  • Routine Maintenance mentioned in 14 of 500 reviews (2.8%)

  • 85.7% of Routine Maintenance reviews are 4 or 5 stars

  • Average rating in Routine Maintenance reviews: 4.7★

Aspects most discussed in these reviews

  • Professionalism & Conduct

    36%5 mentions
  • Punctuality & On-Time Service

    36%5 mentions
  • Courtesy & Friendliness

    29%4 mentions
  • Technical Knowledge & Expertise

    21%3 mentions
  • Responsiveness & Speed

    21%3 mentions
  • Scheduling & Booking Ease

    14%2 mentions

Reviews mentioning routine maintenance

May 20, 2026

Wendy Elliott

Cynthia is always so nice and answers any questions I have when I come in for maintenance.

December 15, 2025

Hank Holmes

The service department is always thorough and I feel confident taking my Chevy truck to them for simple oil changes or more difficult repairs. Thank you Mike and Cynthia for making it happen!

Response from owner

Hello Hank! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Cook Chevrolet GMC! We appreciate your business & we'll pass your kind words along to Cynthia & Mike!!

October 21, 2025

August 12, 2025

Dean Kanipe

I had an oil change, tire rotation and inside air filter replaced. All the work was professionally and expertly done in a timely manner.

Response from owner

Thanks Dean!

August 19, 2022

May 27, 2025

Valerie Chilcote

Got an oil change without appointment.

Response from owner

Thanks for the 5-star review! I'm glad we were able to take care of your service needs!

October 21, 2025

February 22, 2025

Preston D.

Service was excellent as usual. Garage crew put on my spare tire quickly so I could get back to work. The replacement tire had to be ordered and arrived way sooner than I expected and was on the very next day.

Response from owner

Preston, Thanks so much for the glowing review! We're glad we were able to help!!

January 12, 2021

November 8, 2024

Harold Harless

Scheduled oil change.

April 13, 2024

Ann Heard

Taken care of in a timely manner. I am learly of the place, though, since my last visit was a nightmare. I only went there because I purchased the tires there. Had I not purchased them there, I would have gone elsewhere.

August 26, 2023

Ed Manley

My husband brought the car in for an oil change. I wanted to use my rewards to pay for some of it and i couldn't find my member number. They would not look it up! Too busy?!! This aggitated me very much!!

October 23, 2022

Peter Rutherford

Came in for oil change,next thing you know, windshield is replaced,your customer service goes above and beyond,very nice company and people are fantastic,thank you very much.

Response from owner

Thank you so very much!

December 2, 2022

July 13, 2022

Jessica Caudle

I had an oil change scheduled, the staff was very polite and respectful. They were very quick with their work but also very detailed with their work. I truly appreciate every employee at Jim-Cook Chevrolet and all their hard work!

Response from owner

Thank you Jessica!

July 21, 2022

March 12, 2021

Ken Moore

Fast oil change

Response from owner

Thanks Ken!

March 19, 2021

January 26, 2021

Phil Robinson

Quick service on my truck thanks!! Phil Robinson.

Response from owner

Glad we were able to help Mr. Robinson! Thanks for the great review.

January 28, 2021

May 20, 2019

Brandon Tate

It's a great place to get your car to the tires get it cleaned and everything but I was up there painting

February 6, 2018

chris burleson

Great service getting my oil changed. Thanks guys.