Landon

Ariana Camby

Parts and service are great here! Very respectful, kind, and genuinely nice people! I trust taking my vehicle here, and I wouldn’t take it anywhere else. Landon, Casey, Chris, and Caleb are all super fantastic guys to deal with as well.

Cottonwood Properties

I’ve had nothing but the best experience at Jim Cook. I traded my previous vehicle for my very first GMC and my salesman Gary was wonderful. I had an issue a few months after I purchased the vehicle and even though they didn’t need to do anything about it (outside of warranty) the service manager Landon went out of his way to take the best care of me and the entire situation. 10 out of 10 recommend.

Aryan Bollinger

Had a very odd situation with a car recently, and the service at Jim Cook was phenomenal. I’ve had terrible dealings with another local dealer, so I wanted to give another service center a try, and I’m glad I did. Landon and Mike kept me in the loop about my repair, and the rest of the service team had me back in my car sooner than I thought. I’ll be giving them my business in the future.

Michael Morrissette

We are on vacation and our truck broke down, we’re also pulling our fifth wheel! We were towed to dealership and was treated with nothing but kindness and concern. They worked very hard to fix the problem, in the meantime we found a truck we really liked and we purchased it. Thanks to Cynthia, Gary, Landon, Allen and everyone at the dealership we are now in Virginia enjoying our visit with our grandchildren! We can’t thank you all enough!

Jackie D.

Have only gone here for DEF Fluid for our Silverado, but based on Customer Service with Landon, Chris and Casey, this is our new Maintenance venue. Everett better step up their game.

Jennifer Romaine

I bought a 2021 Silverado High Country from another dealership, have had many, many issues with it since. The service dept. at the original dealer was less than helpful (to put it mildly) to try and resolve the issues. Having had a previous Chevy vehicle serviced at Jim Cook I decided to bring the truck in for them to try and diagnose / resolve. I am so thankful for these people!! Landon is my service manager, he went above and beyond to chase down what the issues were, including bringing in someone in from GM to drive and troubleshoot. They were in touch frequently and explained every step along the way. The shop is a busy one (understandably!!) but they worked tirelessly on my truck, I left there with great peace of mind. I can truly & honestly say, they have a customer for life after such a pleasant experience. I was a fool for not buying my truck from these wonderful people to begin with! Thank you again & again to Landon & the rest of the service team!

John O

Here’s the deal, near or far, do yourself a favor and consider Jim Cook. As a McDowell resident, I deal with them 100%. Service, I call Landon and Cynthia. Sales, ask for Jeremy and Al. Above all, Erin is top notch with any questions you might have. I trust multiple cars to their care. We are blessed that they are local and and believe in service after the sale.

kyle greer

As someone who used to work there I can honestly and true fully tell you that this is hands down the best dealership in town! Starting with sales you have Lee, Jeremy, hunter, Al and can’t forget Gary, who are literally the best sales people I’ve ever met they are always on top of everything making sure there customers are happy and have what they need. Then you have service, Cynthia is a very great person who is always on top of everything in the service department, moving on to the parts department you have Casey and Tyler, great guys friendly and definitely on top of everything! Can’t forget the man himself Landon the service manager really great guy always staying busy and making sure everything is up to par. Can’t forget Harvey the alignment man who in my personal opinion is the best alignment man in this town, he knows his stuff and is very good at his job.I always recommend my friends and family to come here because they have service that is unmatched by anyone else. Keep up the good work guys!!