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Jim Cook Chevrolet GMC

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Topic

Scheduling & Appointments

88.9% positive

Across 500 reviews of Jim Cook Chevrolet GMC in Marion, NC, scheduling & appointments appears in 9 reviews (88.9% positive), from 2013-05-13 through 2026-06-17.


Key findings

  • Scheduling & Appointments mentioned in 9 of 500 reviews (1.8%)

  • 88.9% of Scheduling & Appointments reviews are 4 or 5 stars

  • Average rating in Scheduling & Appointments reviews: 4.7★

Aspects most discussed in these reviews

  • Scheduling & Booking Ease

    78%7 mentions
  • Responsiveness & Speed

    33%3 mentions
  • Communication & Updates

    33%3 mentions
  • Courtesy & Friendliness

    33%3 mentions
  • Punctuality & On-Time Service

    33%3 mentions
  • Problem Resolution & Effectiveness

    33%3 mentions

Reviews mentioning scheduling & appointments

June 3, 2026

Adrienne Chafee

Scheduling my inspection appointment was very easy online. I appreciate that convenience! I was greeted promptly when I walked in, and the check-in process was quick. I was kept in the loop of the progress, and they let me know of a minor item that needed to be taken care of (wiper blades) and the estimated cost. Paying at the cashier's window was quick and I was out the door and on my way to my next errand with a smile.

May 27, 2025

Valerie Chilcote

Got an oil change without appointment.

Response from owner

Thanks for the 5-star review! I'm glad we were able to take care of your service needs!

October 21, 2025

April 4, 2025

Travis Silver

Personable staff and quick in and out with appointment.

Response from owner

Thanks Travis for your review!! We appreciate your business!!

October 21, 2025

August 23, 2024

Nalaine Bersia

Appointment was easy to make, service was quick and easy.

February 13, 2023

Buz Buzogany

I received immediate attention to my problem, and even though I was a walk-in, my issue was solved in less than 45 minutes. Everyone was courteous and respected by time.

October 26, 2022

Heather Parker

Great communication! Very accommodating to meet our schedule and get all the paperwork signed. Made the car buying process so simple and quick. Ian was great to work with.

Response from owner

Thanks so much!

December 2, 2022

May 24, 2021

Freekie One

Parts not readily available. Scheduled Oil Change and dealership failed to make sure all the needed parts to perform the Job were on Hand. This caused delay and getting the vehicle back in a timely manner

Response from owner

We hate to hear that your experience wasn't up to our standards. I relayed your survey & review to our Service Manager who has been trying to reach out to you via phone & email unsuccessfully this week. At your convenience please contact Landon at 828-652-3221. Thanks for your business.

May 28, 2021

March 8, 2021

Charlie Lang

Took me in at my appt time and got me back out with my problem fixed.

Response from owner

Thanks, Mr. Lang, for the 5 stars and great review! We're happy to help!

March 10, 2021

January 10, 2020

Carrie Barlowe

I got an email about service needed and was about to schedule online which was nice. When my car needed a part that wouldn't be in until hours later, they had someone who worked there drive me home so I didn't need to wait there. He offered to pick me up later when the work was done also. He and everyone there was very friendly.